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Remote Card Operations Specialist Jobs (NOW HIRING)

NationsBenefits

Card Services Specialist

Elkhart, IN · Remote

... fast-paced remote environment. Primary Responsibilities * Reimbursement Processing * Review and ... Experience in financial services, card operations, or customer support preferred. Qualifications ...

Blossom

Lead Client Support Specialist, Card Operations

FL · On-site +1

$75K - $85K/yr

The Lead Client Support Specialist serves as the senior technical resource within the Cards Support ... card lifecycle, and network operations. * Maintain deep working knowledge of key cards platform ...

Raptor Maps

Remote Operations Specialist

$75K - $85K/yr

About the role The Remote Operations Specialist enables safe and efficient BVLOS drone operations across Raptor Maps' Sentry network. This role is the operational backbone of the Remote Operations ...

Bright Tax

Operations Specialist (remote)

New York, NY · On-site +1

Operations Specialist (Remote) About Bright!Tax Bright!Tax helps Americans living abroad navigate US tax compliance so they can focus on the lives they're building and the adventures they're on. Our ...

Bright!Tax

Operations Specialist (remote)

New York, NY · Remote

Operations Specialist (Remote) About Bright!Tax Bright!Tax helps Americans living abroad navigate US tax compliance so they can focus on the lives they're building and the adventures theyre on. Our ...

Bright!Tax

Operations Specialist (remote)

New York, NY · Remote

Operations Specialist (Remote) About Bright!Tax Bright!Tax helps Americans living abroad navigate US tax compliance so they can focus on the lives they're building and the adventures they're on. Our ...

Mondo

Enforcement Operations Specialist

San Francisco, CA · Remote

$110 - $120/hr

Remote or Hybrid Start Date Is: ASAP Duration: 6 Months Contract (potential to extend) Compensation Range: $110-120/hr W2 Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized to ...

Mondo

Enforcement Operations Specialist

San Francisco, CA · On-site +1

$110 - $120/hr

Remote or Hybrid Start Date Is: ASAP Duration: 6 Months Contract (potential to extend) Compensation Range: $110-120/hr W2 Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized to ...

Lively

Payment Operations Manager

$105K - $135K/yr

Lively is a remote-first company, headquartered in San Francisco with employees across the US. Come ... As the primary liaison with bank partners and card processors, this role is key to delivering an ...

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Mondo

Incentive Operations Specialist

San Francisco, CA · Remote

$110/hr

Remote, any timezone Start Date Is: ASAP Duration: 12-month contract with potential to extend up to 24 months Compensation Range: Up to $110.00/hr W2 Benefits: Eligible for Health, Dental, Vision ...

New

Mondo

Incentive Operations Specialist

San Francisco, CA · Remote

$110/hr

Remote, any timezone Start Date Is: ASAP Duration: 12-month contract with potential to extend up to 24 months Compensation Range: Up to $110.00/hr W2 Benefits: Eligible for Health, Dental, Vision ...

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Remote Card Operations Specialist information

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$30.5K

$68.4K

$111K

How much do remote card operations specialist jobs pay per year?

As of Jun 19, 2026, the average yearly pay for remote card operations specialist in the United States is $68,426.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $81,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Remote Card Operations Specialists, and how can they be effectively managed?

Remote Card Operations Specialists often encounter challenges such as maintaining accuracy while processing high volumes of transactions, resolving customer issues without face-to-face interaction, and staying up-to-date with evolving compliance standards. Effective management of these challenges involves leveraging robust digital communication tools, following detailed workflow checklists, and participating in regular training on compliance and fraud detection. Collaborating closely with team members and support departments, even virtually, ensures smoother operations and helps specialists deliver consistent, high-quality service.

What are the key skills and qualifications needed to thrive as a Remote Card Operations Specialist, and why are they important?

To thrive as a Remote Card Operations Specialist, you need a solid understanding of payment processing, card network rules, fraud prevention, and typically a background in finance or banking. Familiarity with transaction monitoring platforms, dispute management systems, and compliance tools such as AML software is essential. Attention to detail, problem-solving abilities, and strong communication skills help ensure accuracy and effective collaboration with cross-functional teams. These skills are crucial for maintaining secure, compliant, and seamless card operations in a remote environment.

What are Remote Card Operations Specialists?

Remote Card Operations Specialists are professionals who manage and support card-related services such as credit, debit, and prepaid cards for financial institutions, all while working remotely. Their responsibilities typically include processing card applications, handling disputes, monitoring transactions for fraud, and assisting customers with card-related inquiries. They use digital tools and secure systems to ensure customer data is protected and operations run smoothly. This role requires strong attention to detail, excellent communication skills, and familiarity with banking regulations and payment processing systems.

What is the difference between Remote Card Operations Specialist vs Remote Card Services Coordinator?

AspectRemote Card Operations SpecialistRemote Card Services Coordinator
CredentialsRelevant certifications (e.g., PCI DSS, banking certifications)Similar certifications, often overlapping
Work EnvironmentBanking or financial institution, remote setupFinancial services, remote or hybrid
Industry UsageCommonly used in banking and fintech sectorsUsed in customer service and card management roles
Job FocusProcessing card transactions, managing card operationsCustomer support, card issue resolution

The Remote Card Operations Specialist primarily handles card processing and operational tasks within financial institutions, focusing on transaction management. In contrast, the Remote Card Services Coordinator emphasizes customer support and resolving card-related issues. Both roles require similar certifications and are often found in banking or fintech environments, but their core responsibilities differ slightly based on operational versus customer service focus.

More about Remote Card Operations Specialist jobs
What cities are hiring for Remote Card Operations Specialist jobs? Cities with the most Remote Card Operations Specialist job openings:
What are the most commonly searched types of Card Operations Specialist jobs? The most popular types of Card Operations Specialist jobs are:
What states have the most Remote Card Operations Specialist jobs? States with the most job openings for Remote Card Operations Specialist jobs include:
What job categories do people searching Remote Card Operations Specialist jobs look for? The top searched job categories for Remote Card Operations Specialist jobs are:
Remote Card Operations Specialist jobs near you
Infographic showing various Remote Card Operations Specialist job openings in the United States as of June 2026, with employment types broken down into 84% Full Time, 12% Part Time, 1% Temporary, and 3% Contract. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $68,426 per year, or $32.9 per hour.
Card Services Specialist

Card Services Specialist

NationsBenefits

Elkhart, IN • Remote

Other

This job post has expired today. Applications are no longer accepted.

NationsBenefits rating

6.5

Company rating: 6.5 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

281st of 428 rated business services

Job description

Card Services Specialist

The Card Services Specialist plays a vital role in ensuring accurate and timely processing of card-related transactions and member support activities. This position requires strong attention to detail, sound judgment, and the ability to work effectively in a fast-paced remote environment.

Primary Responsibilities
  • Reimbursement Processing
  • Review and process manual and automated reimbursement requests.
  • Validate reimbursement requests to ensure eligibility based on client specific guidelines.
  • Ensure all reimbursements are supported by appropriate documentation.
  • Verify account status prior to processing adjustments, including handling of closed or restricted cards in accordance with established manual procedures.
  • Process manual reimbursements in designated systems with a high degree of accuracy and attention to detail.
  • Prevent duplicate or erroneous payments by performing thorough account and transaction reviews prior to issuance.
  • Follow defined procedures for handling special cases, including partial reimbursements, adjustments, and escalated claims.
  • Ensure timely processing of reimbursements in alignment with service level agreements (SLAs)
  • Fraud Management
  • Initiate card replacements when fraudulent activity is suspected and reported
  • Conduct thorough investigations of reported fraud cases, including reviewing transaction history, account behavior patterns, and supporting documentation
  • Process fraud claims and ensure proper documentation is maintained in accordance with company policies and audit requirements
  • Ensure timely reimbursement of eligible fraudulent transactions in accordance with company guidelines and regulatory requirements
  • Maintain detailed documentation of fraud cases and outcomes.
  • Wallet Transfers
  • Process and monitor wallet-to-wallet transfers.
  • Verify member identity and account status before executing transfers.
  • Troubleshoot transfer issues and ensure secure completion.
  • Transaction Review
  • Review transactions detail for accuracy and completeness per call center request.
  • Identify and correct errors or inconsistencies in transaction data.
  • Provide feedback to improve transaction workflows and system efficiency to internal team.
  • Card Status Updates
  • Manage card activation, suspension, and closure requests.
  • Communicate status changes to internal departments.
  • Ensure all updates are accurately reflected across systems.
Skill Requirements
  • Ability to work well under pressure while maintaining accuracy and professionalism.
  • Strong independent work ethic and capacity to exercise excellent judgment in resolving operational and member-related issues.
  • Excellent verbal and written communication skills with a focus on clarity and empathy.
  • Proven ability to navigate multiple systems simultaneously to ensure precise case resolution.
  • High level of integrity and commitment to confidentiality in handling sensitive member information.
  • Experience in financial services, card operations, or customer support preferred.
Qualifications and Education Requirements
  • 3+ years Contact Center experience required, preferably in the Health Care industry.
  • Proficient in technologies related to contact center operations preferred (XNET, CRM, UKG, Panviva).
  • Highly Proficient in Excel, Word and Adobe applications.

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