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Fixed Operations Specialist Jobs (NOW HIRING)

APCO Holdings

Fixed Operations Specialist

We are looking for a Fixed Operations Specialist to serve as a trusted advisor to our dealership partners. In this field-based role, you will work directly with dealership service departments to ...

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Fixed Operations Specialist information

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$30.5K

$68.4K

$111K

How much do fixed operations specialist jobs pay per year?

As of Aug 12, 2026, the average yearly pay for fixed operations specialist in the United States is $68,426.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $81,500.00 per year, depending on experience, location, and employer.

What are some common challenges faced by fixed operations specialists and how can they be addressed?

Fixed Operations Specialists often encounter challenges such as coordinating between service, parts, and sales departments to ensure seamless operations and customer satisfaction. Managing workflow efficiency and balancing competing priorities can also be demanding, especially during peak periods. Success in this role often depends on strong communication skills, proactive problem-solving, and the ability to implement process improvements. Building strong relationships with team members and staying updated on the latest automotive technologies can help address these challenges effectively.

What is a fixed operations specialist?

A Fixed Operations Specialist is a professional who oversees the service, parts, and sometimes body shop departments within an automotive dealership. Their primary role is to ensure these departments are operating efficiently and profitably by managing workflow, customer satisfaction, and parts inventory. They often analyze performance data, implement process improvements, and train staff to enhance service delivery. Additionally, Fixed Operations Specialists work closely with other dealership managers to maximize overall business performance.

What is the difference between Fixed Operations Specialist vs Service Advisor?

AspectFixed Operations SpecialistService Advisor
Primary RoleSupports service department operations, manages parts and service processesInteracts directly with customers, recommends services, and writes repair orders
Required SkillsKnowledge of vehicle repairs, parts inventory, and customer serviceCustomer communication, sales skills, and technical understanding
Work EnvironmentService department, parts department, dealershipService lane, dealership reception area
CertificationsOften requires ASE certifications, dealership trainingCustomer service training, sometimes ASE certifications

While both roles are vital in a dealership's service department, a Fixed Operations Specialist focuses on supporting service and parts operations behind the scenes, whereas a Service Advisor interacts directly with customers to recommend services and manage repair orders.

Is a fixed operations specialist a good entry level job?

A fixed operations specialist role can be suitable for entry-level candidates, especially those interested in automotive service and parts management. It often requires good communication skills, basic technical knowledge, and familiarity with dealership operations, making it accessible for those starting their careers in the automotive industry.

What key skills and qualifications are needed to thrive as a fixed operations specialist?

To thrive as a Fixed Operations Specialist, you need a strong understanding of automotive service operations, inventory management, and customer service, often supported by experience in dealership or service center environments. Familiarity with dealership management systems (DMS), scheduling software, and OEM certification programs is typically required. Excellent communication, problem-solving, and organizational skills set top performers apart in this role. These skills ensure efficient service department operations, high customer satisfaction, and optimized profitability for automotive businesses.
More about Fixed Operations Specialist jobs
What job categories do people searching Fixed Operations Specialist jobs look for? The top searched job categories for Fixed Operations Specialist jobs are:
Fixed Operations Specialist jobs near you
Infographic showing various Fixed Operations Specialist job openings in the United States as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $68,426 per year, or $32.9 per hour.

Coach / Fixed Operations Specialist

Chris Collins, Inc.

Charlotte, NC

Full-time

Re-posted 13 days ago

Job description

Are You Addicted to Fixing Broken Dealerships?

Coach / Fixed Operations Specialist – Automotive & Commercial Truck

Do you know how to walk into a dealership, spot the dysfunction, fix the problems, and turn fixed operations into a profit machine?

We are looking for a proven Coach / Fixed Operations Specialist who thrives on building accountability, improving execution, increasing profitability, and helping dealerships perform at a higher level. This role is for someone who understands the real-world demands of automotive and/or commercial truck fixed operations and knows how to create results in service, parts, and leadership performance.

If you have ever said:

  • “This dealership could be so much better”

  • “They are managing symptoms instead of the real problem”

  • “No one is driving accountability”

  • “There is too much profit being left on the table”

…then this role may be built for you.

What You Will Be Responsible For

  • Implementing a system/process in a dealership’s fixed operations, and driving performance and removing the true barriers to profitability

  • Coaching leaders in service, parts, and fixed ops on execution, accountability, and process discipline

  • Improving labor sales, gross profit, technician productivity, efficiency, staffing effectiveness, and customer retention

  • Helping dealerships eliminate drift, strengthen culture, and operate with greater consistency

  • Turning under-performing departments into more profitable, scale-able, and customer-focused operations

  • Serving as a trusted partner who can challenge leadership and help drive meaningful change

What We Need

  • Strong dealership fixed operations experience in automotive and/or commercial truck

  • Background as a Service Manager, Fixed Ops Director, Parts Manager, GM, Dealer Operator, or high-level consultant/coach

  • A track record of improving performance, profitability, and accountability

  • The ability to diagnose root causes, not just react to surface problems

  • Strong leadership presence with the ability to coach, influence, and challenge others

  • Willingness to travel and work directly with dealership teams onsite

Who You Are

You are not afraid of hard truths.
You know what great looks like.
You can identify gaps quickly.
You know how to get a team aligned, focused, and moving.
You care about customer experience, but you also understand that strong process and accountability are what drive sustainable profit.

This is not a sit-back-and-observe type of role.
This is for someone who wants to help fix dealerships and make them measurably better.

If you know how to improve fixed operations and create profit, we want to talk to you.

If you’re tired of the grind and ready to coach the next generation of parts and service leaders, apply today. Be part of something bigger—the Service Drive Revolution.

Apply now and become part of the Service Drive Revolution.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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