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Automotive Fixed Operations information

What is an automotive fixed operations?

An Automotive Fixed Operations job involves overseeing the service, parts, and customer support departments in a dealership or repair facility. This role focuses on ensuring efficiency, profitability, and customer satisfaction in areas like vehicle maintenance, repairs, and inventory management. Fixed Operations professionals work to enhance service processes, manage technician productivity, and implement strategies to improve overall dealership performance.

What are the key skills and qualifications needed to thrive in automotive fixed operations, and why are they important?

Automotive Fixed Operations professionals require strong expertise in service management, parts and inventory control, and dealership operations, often supported by relevant management experience or certifications. Familiarity with dealership management systems (DMS), manufacturer service platforms, and inventory management software is typically essential. Excellent leadership, communication, and problem-solving abilities set top candidates apart in this role. These skills are crucial for optimizing workflow, ensuring customer satisfaction, and maximizing dealership profitability.

What are the typical daily responsibilities of someone working in automotive fixed operations?

A professional in Automotive Fixed Operations oversees the efficiency and productivity of the service, parts, and body shop departments within a dealership. Typical daily tasks include managing staff and workflow, analyzing performance metrics, resolving customer concerns, and ensuring compliance with manufacturer and safety standards. This role also involves coordinating with other departments, such as sales and finance, to deliver a seamless customer experience. Staying proactive with inventory, training team members, and implementing process improvements are key to success in this position.

More about Automotive Fixed Operations jobs
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Automotive Fixed Operations jobs near you
Infographic showing various Automotive Fixed Operations job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 90% In-person, and 10% Remote job distribution.

Fixed Operations Director

Paul Thigpen Auto Group

Vidalia, GA • On-site

$101K - $131K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago

Job description

We realize the importance of all our team members in our continued expansion and future growth, and we are now motivated to add a Automotive Fixed Operations Manager. We provide hands on support from a seasoned upper Management team who are involved daily with our variable operations, automotive fixed operations, know our market, our brands, and plans for our future growth.

Our number one goal is continued training and support for you and your team to achieve both our world class level of customer service and employee satisfaction and success that we are known for. Our elite Management TEAM in Service and Parts will enjoy a culture that will encourage continuous improvement without sacrificing integrity or character and help to build opportunities for your professional improvement and personal growth. We also provide industry leading compensation and potential bonus plans, and benefits for our own employees including health, dental, vision, life, 401k, and paid vacations along with vehicle purchase, parts, and service discounts.

Our award-winning Company pays it forward with a strong sense of community, supporting local educators, hospitals, children’s organizations and activities and veteran’s causes. OUR EXPECTATIONS: A driven individual looking to establish success as an Automotive Fixed Operation Manager at a Dealership with a vested interest. Top level management skills with an impeccable work ethic and positive attitude.

Motivated to be the best of the best and willing to put in the hours to achieve results through our proven processes. Strong communication and collaboration skills, always professional, a team player, passionate, driven.

OUR COMPANY: Our top management team recognizes that in order to be first and foremost, a world class sales organization in every aspect, we must attract and retain the most impact individuals in the automotive retail industry. We accomplish this by offering a full platform of administrative services and processes, resources and established systems for every aspect of automotive retail through our proven long-term viewpoint. Industry experts are available in each functional area of our dealership group including fixed operations, variable operations, accounting, marketing, facilities, IT, and maintenance.

REQUIREMENTS: Our World Class Automotive Fixed Operations Manager will need: At least 3 + years of proven success in Fixed Ops Management with stable career progression. A proven background filled with high CSI numbers, year over year growth, and team development. To be computer savvy while possessing high organizational and communication skills. A High school diploma or equivalent required, college degree recommended but not required. Offers of employment are conditional. Candidates must successfully complete a Pre-Employment Drug Screening, Criminal Background Check, and Motor Vehicle Record Check. A criminal record will not automatically disqualify an applicant from employment. We are a drug-free workplace. We are an EEO employer. Job seekers will be given consideration without regard to their disability or protected veteran status. Job Type: Full-time Pay: $101,000.00 - $131,000.00 per year Benefits: 401(k) Dental insurance Employee assistance program Employee discount Health insurance Life insurance Paid time off Professional development assistance Referral program Relocation assistance Tuition reimbursement Vision insurance Schedule: 10 hour shift On call Education: High school or equivalent (Preferred) Experience: Management Experience: 3 years (Preferred) Leadership Experience: 3 years (Preferred) Fixed Operation Director: 3 years (Preferred) Work Location: Single Location