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Automotive Fixed Operations Director Jobs (NOW HIRING)

As the Fixed Operations Director you will be responsible for delivering the highest level of ... Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports ...

As the Fixed Operations Director you will be responsible for delivering the highest level of ... Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports ...

As the Fixed Operations Director you will be responsible for delivering the highest level of ... Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports ...

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Automotive Fixed Operations Director information

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$34K

$107.7K

$179.5K

How much do automotive fixed operations director jobs pay per year?

As of Jun 30, 2026, the average yearly pay for automotive fixed operations director in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What is an Automotive Fixed Operations Director?

An Automotive Fixed Operations Director oversees the service, parts, and body shop departments within a dealership. Their main responsibilities include managing staff, ensuring customer satisfaction, optimizing department profitability, and implementing processes for efficient vehicle repair and maintenance operations. They also monitor key performance metrics, handle budgeting, and work closely with other dealership leaders to drive business growth. This role is crucial for maintaining high service standards and ensuring repeat business from customers.

What is the difference between Automotive Fixed Operations Director vs Service Manager?

AspectAutomotive Fixed Operations DirectorService Manager
ResponsibilitiesOversees all fixed operations including service, parts, and body shop; develops strategies for profitability and customer satisfactionManages daily service department operations; ensures customer satisfaction and team performance
Required CredentialsExperience in dealership operations, often with certifications like ASE Master Technician or Service ConsultantTechnical background with ASE certifications; leadership skills
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, customer-facing, team management
Industry UsageCommon in large dealerships and corporate settingsFound in dealerships of all sizes, more hands-on

The Automotive Fixed Operations Director focuses on strategic oversight and profitability of all fixed operations, while the Service Manager handles daily department management. Both roles require technical knowledge and leadership, but the director operates at a higher strategic level within the dealership.

What are the key skills and qualifications needed to thrive as an Automotive Fixed Operations Director, and why are they important?

To thrive as an Automotive Fixed Operations Director, you need comprehensive knowledge of dealership service, parts, and collision center operations, often supported by significant management experience in automotive service departments. Familiarity with dealership management systems (DMS), service scheduling software, and industry certifications like ASE or OEM-specific credentials is typically required. Leadership, customer service orientation, and strong problem-solving skills help drive team performance and customer satisfaction. These competencies are crucial for maximizing operational efficiency, profitability, and customer loyalty in a competitive automotive environment.

What are some common challenges an Automotive Fixed Operations Director faces in managing service and parts departments?

A key challenge for Automotive Fixed Operations Directors is balancing customer satisfaction with departmental profitability. They often need to address issues such as managing high service volume efficiently, reducing technician turnover, and ensuring parts inventory aligns with service demand. Directors also work closely with service advisors, technicians, and parts managers to streamline workflow and improve communication. Adapting to evolving automotive technology and maintaining compliance with manufacturer standards are essential for sustained success in this role.
More about Automotive Fixed Operations Director jobs
What cities are hiring for Automotive Fixed Operations Director jobs? Cities with the most Automotive Fixed Operations Director job openings:
What are the most commonly searched types of Automotive Fixed Operations jobs? The most popular types of Automotive Fixed Operations jobs are:
What states have the most Automotive Fixed Operations Director jobs? States with the most job openings for Automotive Fixed Operations Director jobs include:
Infographic showing various Automotive Fixed Operations Director job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.
Automotive Fixed Operations Director | Relocation Assistance

Automotive Fixed Operations Director | Relocation Assistance

Private

Jacksonville, FL

Full-time

Posted 18 days ago


Job description


Automotive Dealership Fixed Operations DirectorRequired: Automotive Service Manager ExperienceRelocation Assistance Available
Excellent Income! Premium Benefits!

A successful auto dealership in Northeast Florida is seeking an EXPERIENCED Automotive Fixed Operations Director to manage the activities of our HIGH-VOLUME service department, meet performance targets, and ensure exceptional customer service is practiced. 
Required: Automotive dealership service manager experience. Ideal applicants will also have excellent managerial and leadership skills in a high-volume setting, experience in achieving profitability, and high levels of customer and employee satisfaction and retention. Give us one interview to see how we ensure your financial success! Apply now!

We offer:

  • A generous income and premium benefits package will be discussed during the interview!


Responsibilities - Auto Dealership Fixed Operations Director:

  • Manage an efficient and profitable high-volume auto dealership Service Department
  • Responsible for the service department's production.
  • Manages, hires, and supports technicians, service advisors, and support personnel.
  • Solves problems and meets predetermined service and sales objectives
  • Supervises service department personnel in accordance with policies and procedures
  • Ensures processes are in place in order to evaluate staff, workflow, and customer service
  • Creates work schedules and maintains proper accounting of service technicians' productivity
  • Oversees employee training and development
  • Ensures a safe working environment and proper maintenance and repair of all equipment.
  • Sets department goals and objectives
  • Oversees and analyzes department performance and identifies areas that need improvement.
  • Develops action plans to improve performance.
  • Ensures consistent follow-ups to increase customer loyalty and CSI
  • Ensures maintenance and repairs are performed correctly by conducting spot checks on jobs
  • Manages the department in accordance with company and manufacturer requirements

 


Requirements:

  • Required: Automotive Dealership Service Manager experience 
  • A strong work ethic with excellent team building, leadership and managerial skills
  • Excellent customer service and communication skills
  • A positive attitude and professional appearance
  • Valid driver's license and insurance