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Automotive Fixed Operations Director Jobs (NOW HIRING)

Chevrolet Of Troy

Fixed Operations Director

Troy, OH · On-site

The ideal candidate will have a strong background in automotive service management, a commitment to ... Manage and direct all fixed operations activities including service.. * Develop and implement ...

Chevrolet Of Troy

Fixed Operations Director

Troy, OH

The ideal candidate will have a strong background in automotive service management, a commitment to ... Manage and direct all fixed operations activities including service.. * Develop and implement ...

Chevrolet Of Troy

Fixed Operations Director

Troy, OH · On-site

The ideal candidate will have a strong background in automotive service management, a commitment to ... Manage and direct all fixed operations activities including service.. * Develop and implement ...

Chevrolet Of Troy

Fixed Operations Director

Troy, OH · On-site

The ideal candidate will have a strong background in automotive service management, a commitment to ... Responsibilities Manage and direct all fixed operations activities including service.. Develop and ...

Chevrolet Of Troy

Fixed Operations Director

Troy, OH

The ideal candidate will have a strong background in automotive service management, a commitment to ... Responsibilities Manage and direct all fixed operations activities including service.. Develop and ...

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Automotive Fixed Operations Director information

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$34K

$107.7K

$179.5K

How much do automotive fixed operations director jobs pay per year?

As of Jun 6, 2026, the average yearly pay for automotive fixed operations director in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What is an Automotive Fixed Operations Director?

An Automotive Fixed Operations Director oversees the service, parts, and body shop departments within a dealership. Their main responsibilities include managing staff, ensuring customer satisfaction, optimizing department profitability, and implementing processes for efficient vehicle repair and maintenance operations. They also monitor key performance metrics, handle budgeting, and work closely with other dealership leaders to drive business growth. This role is crucial for maintaining high service standards and ensuring repeat business from customers.

What is the difference between Automotive Fixed Operations Director vs Service Manager?

AspectAutomotive Fixed Operations DirectorService Manager
ResponsibilitiesOversees all fixed operations including service, parts, and body shop; develops strategies for profitability and customer satisfactionManages daily service department operations; ensures customer satisfaction and team performance
Required CredentialsExperience in dealership operations, often with certifications like ASE Master Technician or Service ConsultantTechnical background with ASE certifications; leadership skills
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, customer-facing, team management
Industry UsageCommon in large dealerships and corporate settingsFound in dealerships of all sizes, more hands-on

The Automotive Fixed Operations Director focuses on strategic oversight and profitability of all fixed operations, while the Service Manager handles daily department management. Both roles require technical knowledge and leadership, but the director operates at a higher strategic level within the dealership.

What are the key skills and qualifications needed to thrive as an Automotive Fixed Operations Director, and why are they important?

To thrive as an Automotive Fixed Operations Director, you need comprehensive knowledge of dealership service, parts, and collision center operations, often supported by significant management experience in automotive service departments. Familiarity with dealership management systems (DMS), service scheduling software, and industry certifications like ASE or OEM-specific credentials is typically required. Leadership, customer service orientation, and strong problem-solving skills help drive team performance and customer satisfaction. These competencies are crucial for maximizing operational efficiency, profitability, and customer loyalty in a competitive automotive environment.

What are some common challenges an Automotive Fixed Operations Director faces in managing service and parts departments?

A key challenge for Automotive Fixed Operations Directors is balancing customer satisfaction with departmental profitability. They often need to address issues such as managing high service volume efficiently, reducing technician turnover, and ensuring parts inventory aligns with service demand. Directors also work closely with service advisors, technicians, and parts managers to streamline workflow and improve communication. Adapting to evolving automotive technology and maintaining compliance with manufacturer standards are essential for sustained success in this role.
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Automotive Fixed Operations Director jobs near you
Infographic showing various Automotive Fixed Operations Director job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 2% As Needed, 19% Full Time, 76% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Automotive Fixed Operations Director

Johnson Ford

Burlington, NJ • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Johnson Ford is the newest Ford dealer to the area.  Since we have acquired the dealership we are now seeking a skilled and experienced Director of Fixed Operations to lead our team.  The ideal candidate will posses a strong background in Service and Parts development.  This role requires leadership skills, the ability to manage multiple tasks effectively, and strategic planning.  As our Fixed Operations director you will be playing a crucial part in developing the processes and procedures in our 27 bay air conditioned and heated service area.

Responsibilities

  • Overseeing daily operations to ensure efficiency and effectiveness across all fixed operations focusing on achieving departmental forecasts
  • Hiring and coaching service and parts employees
  • Collaborate with upper management staff to maximize the stores potential
  • Develop plans to achieve the company goals
  • Develop processes to improve the departments tech efficiency, productivity and performance metrics

Requirements

  • Reynolds and Reynolds knowledge
  • Ford experience is a must
  • Minimum of 5 years experience as a Service Manager

Benefits

  • 401k
  • PAID TIME OFF
  • Health Insurance
  • Dental Insurance
  • Vision
  • Paid Life insurance
  • Employee discounts

Apply