ZipRecruiter

Log In

1

Automotive Fixed Operations Director Jobs (NOW HIRING)

next page

Showing results 1-20

All JobsAutomotive Fixed Operations JobsAutomotive Fixed Operations Director Jobs

Automotive Fixed Operations Director information

See salary details

$34K

$107.7K

$179.5K

How much do automotive fixed operations director jobs pay per year?

As of Aug 10, 2026, the average yearly pay for automotive fixed operations director in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What is an automotive fixed operations director?

An Automotive Fixed Operations Director oversees the service, parts, and body shop departments within a dealership. Their main responsibilities include managing staff, ensuring customer satisfaction, optimizing department profitability, and implementing processes for efficient vehicle repair and maintenance operations. They also monitor key performance metrics, handle budgeting, and work closely with other dealership leaders to drive business growth. This role is crucial for maintaining high service standards and ensuring repeat business from customers.

What is the difference between Automotive Fixed Operations Director vs Service Manager?

AspectAutomotive Fixed Operations DirectorService Manager
ResponsibilitiesOversees all fixed operations including service, parts, and body shop; develops strategies for profitability and customer satisfactionManages daily service department operations; ensures customer satisfaction and team performance
Required CredentialsExperience in dealership operations, often with certifications like ASE Master Technician or Service ConsultantTechnical background with ASE certifications; leadership skills
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, customer-facing, team management
Industry UsageCommon in large dealerships and corporate settingsFound in dealerships of all sizes, more hands-on

The Automotive Fixed Operations Director focuses on strategic oversight and profitability of all fixed operations, while the Service Manager handles daily department management. Both roles require technical knowledge and leadership, but the director operates at a higher strategic level within the dealership.

What are the key skills and qualifications needed to thrive as an automotive fixed operations director, and why are they important?

To thrive as an Automotive Fixed Operations Director, you need comprehensive knowledge of dealership service, parts, and collision center operations, often supported by significant management experience in automotive service departments. Familiarity with dealership management systems (DMS), service scheduling software, and industry certifications like ASE or OEM-specific credentials is typically required. Leadership, customer service orientation, and strong problem-solving skills help drive team performance and customer satisfaction. These competencies are crucial for maximizing operational efficiency, profitability, and customer loyalty in a competitive automotive environment.

What are some common challenges an automotive fixed operations director faces in managing service and parts departments?

A key challenge for Automotive Fixed Operations Directors is balancing customer satisfaction with departmental profitability. They often need to address issues such as managing high service volume efficiently, reducing technician turnover, and ensuring parts inventory aligns with service demand. Directors also work closely with service advisors, technicians, and parts managers to streamline workflow and improve communication. Adapting to evolving automotive technology and maintaining compliance with manufacturer standards are essential for sustained success in this role.
More about Automotive Fixed Operations Director jobs
What cities are hiring for Automotive Fixed Operations Director jobs? Cities with the most Automotive Fixed Operations Director job openings:
What are the most commonly searched types of Automotive Fixed Operations jobs? The most popular types of Automotive Fixed Operations jobs are:
What states have the most Automotive Fixed Operations Director jobs? States with the most job openings for Automotive Fixed Operations Director jobs include:
What job categories do people searching Automotive Fixed Operations Director jobs look for? The top searched job categories for Automotive Fixed Operations Director jobs are:
Automotive Fixed Operations Director jobs near you
Infographic showing various Automotive Fixed Operations Director job openings in the United States as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Automotive Fixed Operations Director

Socket.dev

California, MO • On-site

$120 - $200/hr

Other

Medical, Dental, Vision, PTO

Posted 3 days ago

New

Job description

Job Title: Fixed Operations Director

Summary

Manages efficient and profitable operation of the service, parts departments.

Essential Duties
  • Forecasts goals and objectives for the departments and strives to meet them.
  • Hires, trains, motivates and monitors the performance of the service and parts department managers.
  • Prepares and administers an annual operating budget for the service and parts departments.
  • Maintains reporting systems required by general management, Group Director and the manufacturer.
  • Attends managers meetings.
  • Monitors the performance of the service, parts departments.
  • Strives for harmony and teamwork within the departments and with all other departments.
  • Understands, keeps abreast of, and complies with federal, state and local regulations that affect repair operations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
  • Understands and ensures compliance with manufacturer warranty and policy procedures.
  • Holds weekly department meetings.
  • Establishes and maintains good working relationships with customers to encourage repeat and referral business.
  • Fosters professional employee development and coordinates with department managers to determine need for advanced training.
  • Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
  • Makes customer satisfaction a department priority, ensuring that service and parts personnel are courteous and respectful in their interaction with customers.
  • Handles customer complaints immediately and according to dealership’s guidelines.
  • Administers warranty claims, reviews warranty policy adjustments, understands and applies warranty guidelines, ensures correct processing of claims, and communicates warranty information and clarifications to customers.
  • Develops dealership service and parts pricing plans and recommends to dealer or general manager.
  • Works with parts and service managers to find ways to improve the overall profitability of the dealership.
  • Keeps abreast of new equipment and tools available and recommends purchases.
  • Establishes and maintains good working relationships with vocational and technical schools to enhance personnel recruitment activities.
  • Serves as liaison with factory representatives.
  • Maintains safe work environment.
  • Maintains a professional appearance.
  • Other duties as assigned.
Marginal Duties

Will be tied to pay plan, such as CSI, Service and Parts performance metrics.

Education and/or Experience
  • Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.
  • Minimum 7 years related experience and/or training; or equivalent combination of education and experience.
Language Skills
  • Ability to read, analyze and interpret common scientific and technical journals, financial reports and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups and/or boards of directors.
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Title: Fixed Operations Director

Department: Fixed-Ops - Trophy

Reports To: General Manager of the Store – Group Fixed-Ops Director

Prepared By: Ahmad Watar – Group Fixed-Ops Director

Prepared Date: 01/07/2026

Approved By: Ahmad Watar – Group Fixed-Ops Director

Approved Date: 01/07/2026

Job Type: Full-time

Pay: $120,000.00 - $200,000.00 per year

Benefits:
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Paid time off
  • Vision insurance

People with a criminal record are encouraged to apply

Experience:
  • automotive service management: 7 years (Required)
  • CDK: 2 years (Required)

Work Location: In person

#J-18808-Ljbffr

Apply