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Automotive Fixed Operations Director Jobs (NOW HIRING)

CWI

Fixed Operations Director

Salem, AL · On-site

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of ... Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports ...

CWI

Fixed Operations Director

Liberty Lake, WA · On-site

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of ... Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports ...

Camping World

Fixed Operations Director

Salem, AL · On-site

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of ... Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports ...

Camping World

Fixed Operations Director

Rothschild, WI

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of ... Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports ...

Camping World

Fixed Operations Director

Hamburg, NY

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of ... Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports ...

Camping World

Fixed Operations Director

Newhall, CA · On-site

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of ... Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports ...

Camping World

Fixed Operations Director

Liberty Lake, WA · On-site

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of ... Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports ...

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Automotive Fixed Operations Director information

See salary details

$34K

$107.7K

$179.5K

How much do automotive fixed operations director jobs pay per year?

As of Jun 6, 2026, the average yearly pay for automotive fixed operations director in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What is an Automotive Fixed Operations Director?

An Automotive Fixed Operations Director oversees the service, parts, and body shop departments within a dealership. Their main responsibilities include managing staff, ensuring customer satisfaction, optimizing department profitability, and implementing processes for efficient vehicle repair and maintenance operations. They also monitor key performance metrics, handle budgeting, and work closely with other dealership leaders to drive business growth. This role is crucial for maintaining high service standards and ensuring repeat business from customers.

What is the difference between Automotive Fixed Operations Director vs Service Manager?

AspectAutomotive Fixed Operations DirectorService Manager
ResponsibilitiesOversees all fixed operations including service, parts, and body shop; develops strategies for profitability and customer satisfactionManages daily service department operations; ensures customer satisfaction and team performance
Required CredentialsExperience in dealership operations, often with certifications like ASE Master Technician or Service ConsultantTechnical background with ASE certifications; leadership skills
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, customer-facing, team management
Industry UsageCommon in large dealerships and corporate settingsFound in dealerships of all sizes, more hands-on

The Automotive Fixed Operations Director focuses on strategic oversight and profitability of all fixed operations, while the Service Manager handles daily department management. Both roles require technical knowledge and leadership, but the director operates at a higher strategic level within the dealership.

What are the key skills and qualifications needed to thrive as an Automotive Fixed Operations Director, and why are they important?

To thrive as an Automotive Fixed Operations Director, you need comprehensive knowledge of dealership service, parts, and collision center operations, often supported by significant management experience in automotive service departments. Familiarity with dealership management systems (DMS), service scheduling software, and industry certifications like ASE or OEM-specific credentials is typically required. Leadership, customer service orientation, and strong problem-solving skills help drive team performance and customer satisfaction. These competencies are crucial for maximizing operational efficiency, profitability, and customer loyalty in a competitive automotive environment.

What are some common challenges an Automotive Fixed Operations Director faces in managing service and parts departments?

A key challenge for Automotive Fixed Operations Directors is balancing customer satisfaction with departmental profitability. They often need to address issues such as managing high service volume efficiently, reducing technician turnover, and ensuring parts inventory aligns with service demand. Directors also work closely with service advisors, technicians, and parts managers to streamline workflow and improve communication. Adapting to evolving automotive technology and maintaining compliance with manufacturer standards are essential for sustained success in this role.
More about Automotive Fixed Operations Director jobs
What cities are hiring for Automotive Fixed Operations Director jobs? Cities with the most Automotive Fixed Operations Director job openings:
What are the most commonly searched types of Automotive Fixed Operations jobs? The most popular types of Automotive Fixed Operations jobs are:
What states have the most Automotive Fixed Operations Director jobs? States with the most job openings for Automotive Fixed Operations Director jobs include:
What job categories do people searching Automotive Fixed Operations Director jobs look for? The top searched job categories for Automotive Fixed Operations Director jobs are:
Automotive Fixed Operations Director jobs near you
Infographic showing various Automotive Fixed Operations Director job openings in the United States as of May 2026, with employment types broken down into 1% Internship, 2% As Needed, 19% Full Time, 76% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.
Service Director

Service Director

Berkshire Hathaway Automotive

Irving, TX

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

Job description

A high-volume, import dealership in Dallas, TX is looking for an experienced, professional Service Director. This store offers aggressive compensation packages based on experience. Also, there are highly competitive benefits with an outstanding 401(k) that includes an employer match. 

A minimum of 3+ years automotive Fixed Operations Director and/or Service Director/Service Manager experience is required. 

Benefits:

  • Paid training and development
  • Career growth opportunities
  • Medical, Dental, and Vision Coverage
  • Yearly Service Director Academy 
  • Employee Discounts
  • Paid vacation
  • 401(k) with company match

Responsibilities:

  • Consult and collaborate with Parts Manager and dealership management on all aspects of Fixed Operations.
    • Wholesale growth
    • All fill rate analysis
    • Lost sales tracking
    • General growth and profitability of the dealerships parts business
  • Develop, implement and coordinate strategic plan to maximize margins
  • Lead team of professionals to achieve aggressive sales goals and profit objectives
  • Optimize parts inventory through direction and influence of dealership management to ensure attainment of Parts Sales objectives
  • Drive growth and operational processes by utilizing the following tools, systems, products and software:
    • MPI – Inspection Process
    • ROAMS
    • CSS – Competitive Services Strategy
    • ADP
    • DealerSocket and/or ELEAD
    • ZAK Products
    • And others as determined
  • Utilize systems, hardware, software, marketing and products to maximize efficiency and accurately track inventory
  • Implement and manage best practices that deliver exceptional CSI scores

Qualifications (Education, Experience, Certifications, Licenses):

  • Minimum of 3+ years automotive Fixed Operations Director and/or Service Director/Service Manager experience
  • Track record of excellent Customer Service Index is a must
  • Bachelors, degree or equivalent experience
  • Prior experience and proven success in leading and managing a team to meet or exceed clear goals and objectives
  • Proven ability to attract, develop and retain great talent
  • Must be able to work an extended hours schedule, including weekends
  • Experience and desire to work with technology
  • Professional appearance and work ethic
  • Self-motivated, goal oriented, and ability to work within a fast paced environment
  • Current, valid driver’s license and satisfactory Motor Vehicle Report (MVR)

*All potential employees must pass pre-employment testing including a background check and drug screen

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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