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Automotive Fixed Operations Director Jobs in Michigan

The Fixed Operations Director is responsible for leading and optimizing the Service and Parts ... Proven success in managing high-volume service and parts operations in the RV, automotive, marine ...

The Fixed Operations Director is responsible for leading and optimizing the Service and Parts ... Proven success in managing high-volume service and parts operations in the RV, automotive, marine ...

... director, Car dealership service director, Fixed ops Director, Fixed Ops manager, Automotive fixed ops director, dealership fixed ops director, automotive dealership fixed ops director, car ...

Parts Inventory Specialist

Redford, MI · On-site

$17 - $18.50/hr

As a Parts Inventory Specialist , you'll work directly in the heart of our fixed operations, supporting our World Class GM Certified Technicians while gaining real, practical knowledge of automotive ...

As a Parts Inventory Specialist , you'll work directly in the heart of our fixed operations, supporting our World Class GM Certified Technicians while gaining real, practical knowledge of automotive ...

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Automotive Fixed Operations Director information

See Michigan salary details

$29.6K

$93.9K

$156.5K

How much do automotive fixed operations director jobs pay per year?

As of Jul 31, 2026, the average yearly pay for automotive fixed operations director in Michigan is $93,854.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,800.00 and $118,100.00 per year, depending on experience, location, and employer.

What is an Automotive Fixed Operations Director?

An Automotive Fixed Operations Director oversees the service, parts, and body shop departments within a dealership. Their main responsibilities include managing staff, ensuring customer satisfaction, optimizing department profitability, and implementing processes for efficient vehicle repair and maintenance operations. They also monitor key performance metrics, handle budgeting, and work closely with other dealership leaders to drive business growth. This role is crucial for maintaining high service standards and ensuring repeat business from customers.

What is the difference between Automotive Fixed Operations Director vs Service Manager?

AspectAutomotive Fixed Operations DirectorService Manager
ResponsibilitiesOversees all fixed operations including service, parts, and body shop; develops strategies for profitability and customer satisfactionManages daily service department operations; ensures customer satisfaction and team performance
Required CredentialsExperience in dealership operations, often with certifications like ASE Master Technician or Service ConsultantTechnical background with ASE certifications; leadership skills
Work EnvironmentExecutive-level, strategic planning, cross-department collaborationOperational, customer-facing, team management
Industry UsageCommon in large dealerships and corporate settingsFound in dealerships of all sizes, more hands-on

The Automotive Fixed Operations Director focuses on strategic oversight and profitability of all fixed operations, while the Service Manager handles daily department management. Both roles require technical knowledge and leadership, but the director operates at a higher strategic level within the dealership.

What are the key skills and qualifications needed to thrive as an Automotive Fixed Operations Director, and why are they important?

To thrive as an Automotive Fixed Operations Director, you need comprehensive knowledge of dealership service, parts, and collision center operations, often supported by significant management experience in automotive service departments. Familiarity with dealership management systems (DMS), service scheduling software, and industry certifications like ASE or OEM-specific credentials is typically required. Leadership, customer service orientation, and strong problem-solving skills help drive team performance and customer satisfaction. These competencies are crucial for maximizing operational efficiency, profitability, and customer loyalty in a competitive automotive environment.

What are some common challenges an Automotive Fixed Operations Director faces in managing service and parts departments?

A key challenge for Automotive Fixed Operations Directors is balancing customer satisfaction with departmental profitability. They often need to address issues such as managing high service volume efficiently, reducing technician turnover, and ensuring parts inventory aligns with service demand. Directors also work closely with service advisors, technicians, and parts managers to streamline workflow and improve communication. Adapting to evolving automotive technology and maintaining compliance with manufacturer standards are essential for sustained success in this role.
What are the most commonly searched types of Automotive Fixed Operations jobs in Michigan? The most popular types of Automotive Fixed Operations jobs in Michigan are:
What are popular job titles related to Automotive Fixed Operations Director jobs in Michigan? For Automotive Fixed Operations Director jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Automotive Fixed Operations Director jobs in Michigan look for? The top searched job categories for Automotive Fixed Operations Director jobs in Michigan are:
What cities in Michigan are hiring for Automotive Fixed Operations Director jobs? Cities in Michigan with the most Automotive Fixed Operations Director job openings:
Infographic showing various Automotive Fixed Operations Director job openings in Michigan as of July 2026, with employment types broken down into 75% Full Time, 13% Part Time, 6% Temporary, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $93,854 per year, or $45.1 per hour.

Regional Fixed Operations Director

Fox Motors

Grand Rapids, MI • On-site

Full-time

Posted 6 days ago


Fox Motors rating

5.5

Company rating: 5.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

127th of 150 rated car dealerships


Job description

Position Overview

We are seeking an experienced, results-driven Fixed Operations Director to oversee, optimize, and grow our multi-location service and parts departments. In this strategic role, you will report directly to the Vice President of Fixed Operations, executing group-wide initiatives and ensuring elite operational standards.

What You'll Do

  • Drive Profitability: Achieve departmental gross profit goals by managing fixed absorption, expenses, and asset utilization.
  • Lead Teams: Recruit, train, and mentor service and parts managers while boosting technician retention.
  • Optimize CSI: Implement robust workflow processes to elevate Customer Satisfaction Index scores and build owner loyalty.
  • Partner with Leadership: Collaborate with the VP of Fixed Operations to forecast revenue goals and deploy software platforms.

What We're Looking For

  • Experience: Minimum 5+ years of successful automotive Fixed Operations or Service Director management.
  • Track Record: Proven ability to manage multi-million dollar P&Ls and hit manufacturer targets.
  • Skills: Exceptional communication, data-driven decision-making, and deep knowledge of DMS platforms.

As a Top 150 Dealer Group, we are dedicated to bringing both our employees and customers only the best experience. The vision of Fox Motors is working together moving people throughout life and our primary focus as a Fox Family is finding ways to give back to our employees, community, and customers as a team. We have a passion to see our team develop and grow with Fox University that provides development programs for sales, technicians, and management. Put your career in gear at Fox Motors and apply today!


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