ZipRecruiter

Log In

1

Fixed Operations Manager Jobs in Michigan (NOW HIRING)

Bish's RV

Fixed Operations Director

Ludington, MI · On-site

The Fixed Operations Director will oversee inventory control, labor cost management, process improvements, and cross-functional collaboration to support the company's goal of revolutionizing the RV ...

Bish's RV

Fixed Operations Director

Ludington, MI

The Fixed Operations Director will oversee inventory control, labor cost management, process improvements, and cross-functional collaboration to support the company's goal of revolutionizing the RV ...

BISHS RV INC

Fixed Operations Director

Ludington, MI · On-site

The Fixed Operations Director will oversee inventory control, labor cost management, process improvements, and cross-functional collaboration to support the company's goal of revolutionizing the RV ...

BISHS RV INC

Operations Manager

Ludington, MI

Support from Service Manager, Fixed Operations leadership, and cross-functional dealership teams * Customer experience standards, processes, and escalation protocols Who we are: Bish's RV is one of ...

Bish's RV

Operations Manager

Ludington, MI

Support from Service Manager, Fixed Operations leadership, and cross-functional dealership teams * Customer experience standards, processes, and escalation protocols Who we are: Bish's RV is one of ...

Bish's RV

Operations Manager

Ludington, MI · On-site

Support from Service Manager, Fixed Operations leadership, and cross-functional dealership teams * Customer experience standards, processes, and escalation protocols Who we are: Bish's RV is one of ...

Stoops Freightliner

Service Manager

Traverse City, MI · On-site

The Service Manager must work with the Fixed Operations Manager to strive to grow the department and make necessary decisions to maintain a profitable Service Department. The Service Manager will ...

Proof

Client Service Operations Manager

Southfield, MI · On-site

Client Service Operations, Manager Client Service Operations • Southfield, Michigan • Full-Time ... Build team-level fixes that don't require new budget or new tools. Leverage peers and other teams ...

next page

Showing results 1-20

All JobsFixed Operations JobsFixed Operations Manager JobsFixed Operations Manager Jobs in Michigan

Fixed Operations Manager information

See Michigan salary details

$27K

$55.3K

$103.3K

How much do fixed operations manager jobs pay per year?

As of Jul 10, 2026, the average yearly pay for fixed operations manager in Michigan is $55,308.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,700.00 and $67,500.00 per year, depending on experience, location, and employer.

What is the difference between Fixed Operations Manager vs Service Director?

AspectFixed Operations ManagerService Director
CredentialsExperience in automotive service, certifications like ASE or OEM-specific trainingSimilar certifications, often with additional leadership or business management credentials
Work EnvironmentOversees service, parts, and repair departments within a dealershipLeads the entire service department, focusing on operations, customer satisfaction, and profitability
Industry UsageCommonly used in automotive dealerships and repair shopsPrimarily used in larger dealerships or automotive groups with broader responsibilities

The Fixed Operations Manager and Service Director roles share similar credentials and work environments, both focusing on automotive service operations. However, the Service Director typically has a broader scope, overseeing the entire service department's strategic and operational aspects, especially in larger dealerships. The Fixed Operations Manager often handles day-to-day management, making these roles distinct yet closely related in the automotive industry.

How does a Fixed Operations Manager typically collaborate with other departments within a dealership?

A Fixed Operations Manager works closely with the service, parts, and sometimes body shop departments to ensure smooth workflows and consistent customer satisfaction. They often coordinate with the sales department to align service promotions or resolve customer concerns that span multiple areas. Regular meetings and clear communication with department heads are common, facilitating unified goals and addressing operational challenges. This collaborative approach helps maximize efficiency, drive profitability, and support overall dealership success.

What is a Fixed Operations Manager?

A Fixed Operations Manager oversees the service, parts, and sometimes the body shop departments in an automotive dealership. Their primary responsibilities include managing daily operations, ensuring high customer satisfaction, increasing profitability, and maintaining efficient workflow in these departments. They work closely with service advisors, technicians, and parts staff to coordinate repairs, maintenance, and parts sales. Effective Fixed Operations Managers also focus on staff training, process improvement, and meeting performance targets for the dealership.

What is the highest paid position at a car dealership?

The highest paid position at a car dealership is typically the General Manager or Dealer Principal, who oversees all operations and profits. These roles often have the highest compensation, including salary, bonuses, and profit sharing, due to their responsibility for the dealership's success.

What are the key skills and qualifications needed to thrive as a Fixed Operations Manager, and why are they important?

To thrive as a Fixed Operations Manager, you need a solid background in automotive service operations, inventory management, and customer service, typically supported by experience in dealership environments and sometimes a degree in business or automotive management. Familiarity with dealership management systems (DMS), repair order software, and manufacturer certification programs is highly valuable. Leadership, problem-solving, and strong communication skills help motivate teams and ensure customer satisfaction. These skills are essential for optimizing service department efficiency, driving revenue growth, and maintaining high customer loyalty in a competitive market.

Is operations manager a high position?

An operations manager is generally considered a mid- to senior-level management role responsible for overseeing daily business activities, implementing policies, and improving efficiency. The position often requires leadership skills, experience, and sometimes certifications, and it can lead to higher executive roles such as director or vice president.

What does a fixed operations manager do?

A fixed operations manager oversees the service, parts, and collision repair departments of an automotive dealership. They coordinate staff, manage budgets, ensure customer satisfaction, and optimize operational efficiency using tools like dealership management systems. Strong leadership, communication skills, and industry knowledge are essential for success in this role.

Is ops manager higher than GM?

In the context of a Fixed Operations Manager, this role typically reports to a General Manager (GM) and focuses on overseeing service, parts, and collision repair departments. The GM holds a broader leadership position responsible for overall dealership or business operations, making the GM generally higher in hierarchy than the Fixed Operations Manager.
What are the most commonly searched types of Fixed Operations jobs in Michigan? The most popular types of Fixed Operations jobs in Michigan are:
What are popular job titles related to Fixed Operations Manager jobs in Michigan? For Fixed Operations Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Fixed Operations Manager jobs in Michigan look for? The top searched job categories for Fixed Operations Manager jobs in Michigan are:
What cities in Michigan are hiring for Fixed Operations Manager jobs? Cities in Michigan with the most Fixed Operations Manager job openings:
Fixed Operations Manager jobs near you
Infographic showing various Fixed Operations Manager job openings in Michigan as of July 2026, with employment types broken down into 72% Full Time, 24% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $55,308 per year, or $26.6 per hour.
Fixed Operations Director

Fixed Operations Director

Bish's RV

Ludington, MI • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 25 days ago

Bish's RV rating

6.6

Company rating: 6.6 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

78th of 144 rated car dealerships

Job description

The Fixed Operations Director is responsible for leading and optimizing the Service and Parts Departments to drive operational excellence, profitability, and customer satisfaction. This role requires a strategic and hands-on leader who can foster a high-performing team, enhance efficiency, and ensure seamless service experience for customers. The Fixed Operations Director will oversee inventory control, labor cost management, process improvements, and cross-functional collaboration to support the company's goal of revolutionizing the RV industry.
Key Objectives:
  • Ensure both Service and Parts departments maintain a consistently high level of customer satisfaction
  • Drive profitability through increased service sales, gross profit, P&L management, and labor cost control
  • Develop and implement strategies to optimize capacity, productivity, and inventory turnover
  • Hire, train, coach, and develop a team of managers, technicians, service advisors, parts specialists, and other support staff
  • Maintain a healthy balance of parts inventory and cost management to reduce write-offs and obsolete parts
  • Monitor and analyze KPIs to measure success and adjust strategies as needed
  • Foster strong working relationships between Service, Operations, Parts, Sales and external vendors to create seamless customer experience

Responsibilities:
  • Lead, mentor, and develop high-performing teams in both the Service and Parts departments
  • Develop and execute strategic plans for staffing levels, departmental goals, and revenue growth
  • Implement process improvements that enhance efficiency, reduce RECT, and improve service cycle time
  • Oversee parts inventory management, ensuring accurate tracking, cost control, and optimal stock levels
  • Monitor financial performance, P&L, and cost controls to ensure profitability
  • Ensure compliance with company policies, safety regulations, and operational standards
  • Collaborate with vendors, OEMs, and distributors to enhance procurement and inventory strategies
  • Establish and maintain a culture of continuous improvement, employee development, and accountability
  • Lead service and parts marketing efforts to increase sales and enhance customer engagement
  • Participate in leadership meetings and provide insights on operational strategies and improvements

Competencies and Skills:
  • Proven success in managing high-volume service and parts operations in the RV, automotive, marine, or power sports industries
  • Strong leadership and team-building capabilities with the ability to coach and mentor employees
  • Ability to develop and execute data-driven strategies to improve operational efficiency and profitability
  • Excellent communication skills for collaboration with internal teams, vendors, and customers
  • Strong analytical skills to monitor KPIs, inventory management, and financial performance
  • Experience with P&L management, budgeting, and cost control
  • Ability to manage and adapt to a fast-paced, ever-changing environment
  • Proficiency in industry-related software for service and inventory management
  • Bachelor's degree in a relevant field is a plus

Expected Results:
  • Customer Satisfaction: Maintain high service and parts department satisfaction ratings
  • Financial Performance: Increase profitability through controlled expenses, labor efficiency, and optimized inventory turns
  • Operational Excellence: Achieve year-over-year improvements in RECT, shop productivity, and technician skill levels
  • Inventory Management: Maintain accurate bin locations, reduce write-offs, and ensure inventory turns of 4 or higher
  • Employee Development: Create a culture of learning, innovation, and retention of top talent
  • Safety & Compliance: Minimize employee and customer incidents while ensuring adherence to safety and operational standards

Resources:
  • Dedicated budget for service and parts department improvements
  • Cross-functional regional support and mentorship from senior leadership
  • Access to advanced industry software and data analytics tools
  • Ongoing training and professional development opportunities
  • Strong vendor and distributor relationships for product and administrative support

Cultural Fit:
  • Demonstrates a customer-centric mindset in all aspects of service and parts operations
  • Embodies behaviors consistent with the company's Vision, Mission, and Values
  • Committed to continuous improvement, innovation, and operational excellence
  • Thrives in a fast-paced, results-driven environment and leads by example

Who we are:
Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers and creating an atmosphere where our customers can enjoy a positive experience as friends of our family business.
Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled.
We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being "Different with a Purpose." Our culture is built upon the foundation of these three core values: Being Genuine, Having Fun, and Driven by Results.
Perks:
  • Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
  • 401K with 5% match
  • Employee discounts
  • Company-paid life insurance
  • Gym membership reimbursement
  • Opportunities for advancement
  • Annual Incentive Trip for Top Performers
  • Access to a partner insurance agency for personalized quotes and coverage guidance on home, auto, RV and specialty insurance products
  • RV Borrowing Program
  • Incredible Team Culture

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

What Bish's RV employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply