OVERVIEW: The Fixed Operations Manager is responsible for overseeing all service, parts and marina department operations. The Fixed Operations Manager will be responsible for the reputation ...
OVERVIEW: The Fixed Operations Manager is responsible for overseeing all service, parts and marina department operations. The Fixed Operations Manager will be responsible for the reputation ...
Fixed Operations Manager
Saint Petersburg, FL · On-site
OVERVIEW: The Fixed Operations Manager is responsible for overseeing all service, parts and marina department operations. The Fixed Operations Manager will be responsible for the reputation ...
Fixed Operations Manager
Saint Petersburg, FL · On-site
OVERVIEW: The Fixed Operations Manager is responsible for overseeing all service, parts and marina department operations. The Fixed Operations Manager will be responsible for the reputation ...
Fixed Operations Manager
Pullman, WA · On-site
Toyota of Pullman is seeking a motivated, results-oriented Fixed Operations Leader to grow our service and parts departments. We already have a great team in place - we just need an additional leader ...
Fixed Operations Manager
Pullman, WA · On-site
Toyota of Pullman is seeking a motivated, results-oriented Fixed Operations Leader to grow our service and parts departments. We already have a great team in place - we just need an additional leader ...
Fixed Operations Director
Vidalia, GA · On-site
$101K - $131K/yr
We provide hands on support from a seasoned upper Management team who are involved daily with our variable operations, automotive fixed operations, know our market, our brands, and plans for our ...
Fixed Operations Director
Vidalia, GA · On-site
$101K - $131K/yr
We provide hands on support from a seasoned upper Management team who are involved daily with our variable operations, automotive fixed operations, know our market, our brands, and plans for our ...
Fixed Operations Director
Troy, OH · On-site
Chevrolet Of Troy is seeking a highly motivated and experienced Fixed Operations Director to lead and oversee our service, parts, and collision operations. This key leadership role is responsible for ...
Fixed Operations Director
Troy, OH · On-site
Chevrolet Of Troy is seeking a highly motivated and experienced Fixed Operations Director to lead and oversee our service, parts, and collision operations. This key leadership role is responsible for ...
Fixed Operations Director
Troy, OH · On-site
Chevrolet Of Troy is seeking a highly motivated and experienced Fixed Operations Director to lead and oversee our service, parts, and collision operations. This key leadership role is responsible for ...
Quick apply
Fixed Operations Director
Troy, OH · On-site
Chevrolet Of Troy is seeking a highly motivated and experienced Fixed Operations Director to lead and oversee our service, parts, and collision operations. This key leadership role is responsible for ...
Chevrolet Of Troy is seeking a highly motivated and experienced Fixed Operations Director to lead and oversee our service, parts, and collision operations. This key leadership role is responsible for ...
Chevrolet Of Troy is seeking a highly motivated and experienced Fixed Operations Director to lead and oversee our service, parts, and collision operations. This key leadership role is responsible for ...
Fixed Operations Director
Vidalia, GA · On-site
$101K - $131K/yr
We provide hands on support from a seasoned upper Management team who are involved daily with our variable operations, automotive fixed operations, know our market, our brands, and plans for our ...
Quick apply
Fixed Operations Director
Vidalia, GA · On-site
$101K - $131K/yr
We provide hands on support from a seasoned upper Management team who are involved daily with our variable operations, automotive fixed operations, know our market, our brands, and plans for our ...
Fixed Operations Director
Vidalia, GA · On-site
$101K - $131K/yr
We provide hands on support from a seasoned upper Management team who are involved daily with our variable operations, automotive fixed operations, know our market, our brands, and plans for our ...
Fixed Operations Director
Vidalia, GA · On-site
$101K - $131K/yr
We provide hands on support from a seasoned upper Management team who are involved daily with our variable operations, automotive fixed operations, know our market, our brands, and plans for our ...
Chevrolet Of Troy is seeking a highly motivated and experienced Fixed Operations Director to lead and oversee our service, parts, and collision operations. This key leadership role is responsible for ...
Chevrolet Of Troy is seeking a highly motivated and experienced Fixed Operations Director to lead and oversee our service, parts, and collision operations. This key leadership role is responsible for ...
Chevrolet Of Troy is seeking a highly motivated and experienced Fixed Operations Director to lead and oversee our service, parts, and collision operations. This key leadership role is responsible for ...
Chevrolet Of Troy is seeking a highly motivated and experienced Fixed Operations Director to lead and oversee our service, parts, and collision operations. This key leadership role is responsible for ...
Coach / Fixed Operations Specialist - Automotive & Commercial Truck Do you know how to walk into a dealership, spot the dysfunction, fix the problems, and turn fixed operations into a profit machine?
Coach / Fixed Operations Specialist - Automotive & Commercial Truck Do you know how to walk into a dealership, spot the dysfunction, fix the problems, and turn fixed operations into a profit machine?
Coach / Fixed Operations Specialist - Automotive & Commercial Truck Do you know how to walk into a dealership, spot the dysfunction, fix the problems, and turn fixed operations into a profit machine?
Quick apply
Coach / Fixed Operations Specialist - Automotive & Commercial Truck Do you know how to walk into a dealership, spot the dysfunction, fix the problems, and turn fixed operations into a profit machine?
Fixed Operations Director
Salem, AL · On-site
$95K - $145K/yr
As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the ...
Fixed Operations Director
Salem, AL · On-site
$95K - $145K/yr
As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the ...
Fixed Operations Bodyshop Administrator
Rochester, MN · On-site
$22 - $26/hr
Fixed Operations Bodyshop Administrator Department:Shared Services Reports to: Fixed Operations Administrative Lead Salary: $22 - $26 Per Hour Job Summary The Fixed Operations Bodyshop Administrators ...
Fixed Operations Bodyshop Administrator
Rochester, MN · On-site
$22 - $26/hr
Fixed Operations Bodyshop Administrator Department:Shared Services Reports to: Fixed Operations Administrative Lead Salary: $22 - $26 Per Hour Job Summary The Fixed Operations Bodyshop Administrators ...
Coach / Fixed Operations Specialist - Automotive & Commercial Truck Do you know how to walk into a dealership, spot the dysfunction, fix the problems, and turn fixed operations into a profit machine?
Coach / Fixed Operations Specialist - Automotive & Commercial Truck Do you know how to walk into a dealership, spot the dysfunction, fix the problems, and turn fixed operations into a profit machine?
Fixed Operations Director
Hamburg, NY · On-site
$95K - $145K/yr
As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the ...
Fixed Operations Director
Hamburg, NY · On-site
$95K - $145K/yr
As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the ...
As our Fixed Operations director you will be playing a crucial part in developing the processes and procedures in our 27 bay air conditioned and heated service area. Responsibilities * Overseeing ...
As our Fixed Operations director you will be playing a crucial part in developing the processes and procedures in our 27 bay air conditioned and heated service area. Responsibilities * Overseeing ...
Fixed Operations Director
Liberty Lake, WA · On-site
$95K - $145K/yr
As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the ...
Fixed Operations Director
Liberty Lake, WA · On-site
$95K - $145K/yr
As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the ...
Fixed Operations Director
Georgetown, KY · On-site
$95K - $145K/yr
As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the ...
Fixed Operations Director
Georgetown, KY · On-site
$95K - $145K/yr
As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the ...
Fixed Operations information
See salary details
$11.06 - $12.85
0% of jobs
$12.85 - $14.64
12% of jobs
$15.84 is the 25th percentile. Wages below this are outliers.
$14.64 - $16.43
20% of jobs
$16.43 - $18.23
16% of jobs
The median wage is $18.47 / hr.
$18.23 - $20.02
19% of jobs
$21.66 is the 75th percentile. Wages above this are outliers.
$20.02 - $21.81
9% of jobs
$21.81 - $23.60
11% of jobs
$23.60 - $25.39
6% of jobs
$25.39 - $27.19
3% of jobs
$27.19 - $28.98
2% of jobs
$28.98 - $30.77
2% of jobs
$11
$19
$30
How much do fixed operations jobs pay per hour?
What are the typical daily responsibilities of someone working in Fixed Operations at an automotive dealership?
What are fixed operations in a dealership?
What is the difference between Fixed Operations vs Service Advisor?
| Aspect | Fixed Operations | Service Advisor |
|---|---|---|
| Primary Role | Oversees service, parts, and repair departments | Acts as the liaison between customers and technicians |
| Credentials | Often requires automotive service certifications | Customer service experience, sometimes automotive knowledge |
| Work Environment | Service bays, parts department, repair shops | Dealerships, customer service areas |
| Industry Usage | Used across automotive dealerships and repair centers | Commonly employed in dealerships and service centers |
Fixed Operations and Service Advisors both play vital roles in automotive service departments. Fixed Operations manages the overall service, parts, and repair functions, focusing on operations and efficiency. Service Advisors serve as the customer-facing link, explaining repairs and ensuring customer satisfaction. While their responsibilities differ, both roles are essential for a successful service department and often work closely together.
What are the key skills and qualifications needed to thrive in Fixed Operations, and why are they important?
Full-time
Posted 14 days ago
Job description
OVERVIEW: The Fixed Operations Manager is responsible for overseeing all service, parts and marina department operations. The Fixed Operations Manager will be responsible for the reputation, efficiency and profitability of the service, parts and marina departments. As with all positions within dealerships, this position will have a focus on improving the sales performance and FANS Scores.
KEY TASKS:Â Â
- Preparing an annual operating budget, goals and objectives for each of the fixed operations departments and monitoring the departments’ performance.Â
- Directing the hiring and training of managers for the service, parts and marina departments.Â
- Working with fixed operations department managers to improve profitability and efficiency.Â
- Creating and maintaining a positive relationship with customers, ensuring that fixed operations department’s staff is helpful, as well as making customer satisfaction a priority to ensure referral and repeat business.Â
- Working directly with customers and warranty clerks to administer warranty claims, as well as understanding and applying warranty guidelines.Â
- Maintaining compliance with company service and pricing policies.Â
- Understand and keep abreast of the federal, state, and local regulations that affect operations, and comply with these regulations as well as hazardous waste disposal and OSHA regulations.Â
- Create uniformity by providing the necessary training and guidance to fixed operation department personnel in order to ensure productivity and allow for a consistent and excellent customer experience throughout.Â
- Assist the Service Manager in establishing individual goals and training curriculum tailored to each team member.Â
- Builds a winning team by recruiting, hiring, training, coaching, evaluating, motivating, and rewarding Department Team Members.Â
- Ensure all fixed operation department personnel represent the store in a professional manor and are provided with appropriate uniforms to comply with the company dress code.Â
- Cross train others within the departments to assume the responsibilities of the manager in the case of absence.Â
- Ensure each and every employee is trained to the appropriate skill level of their position for the utmost success and manufacturer certification.Â
- Ensure Marina occupancy and efficiency levels are maintainedÂ
- Ensure the location property is properly maintained and suitably upkept. Â
- Â Work with construction staff as directed by the Store Manager to coordinate many aspects of the daily development activities during various phases of construction.Â
- Keep Store Manager abreast of all trends and opportunities related to the fixed operations areas of the business.     Â
- Other duties as assigned
KEY RESULT AREAS:
- Internal/external customer satisfaction/FANSÂ
- Strong leadership and organization skills.Â
- Strong communication skills are required to work with customers, employees and vendors.Â
- Maintaining and improving the profitability of the fixed operations departments while controlling expenses and maintaining customer satisfaction
*MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.
About Island Marine Center
Sourced by ZipRecruiter
Company size
11 - 50 Employees
Headquarters location
Somers Point, NJ, US
Year founded
1984