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Fixed Operations Jobs in Illinois (NOW HIRING)

Camping World

Fixed Operations Director

Springfield, IL · On-site

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the ...

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Fixed Operations information

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$10

$19

$29

How much do fixed operations jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for fixed operations in Illinois is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $21.68 per hour, depending on experience, location, and employer.

What does "fixed operations" mean?

Fixed operations refer to the service, parts, and warranty departments within an automotive dealership. These departments handle vehicle maintenance, repairs, and parts sales, and often require skills in customer service, technical knowledge, and familiarity with dealership management systems.

What is the highest paid position at a car dealership?

The highest paid position at a car dealership is typically the general manager or dealership principal, who oversees all operations and can earn six-figure salaries plus bonuses. These roles require strong leadership, experience in sales and service, and often involve profit-sharing or incentive programs.

What jobs in the US pay 300,000 a year?

In the US, high-paying roles related to fixed operations often include automotive service managers, dealership general managers, and executive positions such as regional or district managers, especially in large organizations. These roles typically require extensive experience, leadership skills, and sometimes specialized certifications, with salaries reaching or exceeding $300,000 annually for top performers or in high-volume environments.

What are the typical daily responsibilities of someone working in Fixed Operations at an automotive dealership?

In Fixed Operations, your daily responsibilities often revolve around managing the service, parts, and sometimes body shop departments of the dealership. You'll coordinate with service advisors, technicians, and parts personnel to ensure smooth workflow, efficient customer service, and accurate inventory management. Monitoring repair orders, handling customer concerns, and analyzing department performance metrics are also key tasks. Collaboration with sales and finance departments is common to align after-sales services with overall dealership goals.

What are fixed operations in a dealership?

Fixed operations refer to the departments in an automotive dealership that provide services beyond vehicle sales, specifically the service, parts, and collision repair departments. These departments are called 'fixed' because they offer ongoing, non-variable revenue streams compared to vehicle sales, which can fluctuate. Fixed operations are crucial to a dealership's profitability, focusing on maintenance, repairs, and supplying parts for vehicles. Effective management of fixed operations helps ensure customer satisfaction and repeat business, making them an essential part of the dealership's long-term success.

What is the difference between Fixed Operations vs Service Advisor?

AspectFixed OperationsService Advisor
Primary RoleOversees service, parts, and repair departmentsActs as the liaison between customers and technicians
CredentialsOften requires automotive service certificationsCustomer service experience, sometimes automotive knowledge
Work EnvironmentService bays, parts department, repair shopsDealerships, customer service areas
Industry UsageUsed across automotive dealerships and repair centersCommonly employed in dealerships and service centers

Fixed Operations and Service Advisors both play vital roles in automotive service departments. Fixed Operations manages the overall service, parts, and repair functions, focusing on operations and efficiency. Service Advisors serve as the customer-facing link, explaining repairs and ensuring customer satisfaction. While their responsibilities differ, both roles are essential for a successful service department and often work closely together.

What are the key skills and qualifications needed to thrive in Fixed Operations, and why are they important?

To thrive in Fixed Operations, you need a strong background in automotive service management, inventory control, and customer service, often supported by relevant experience or certifications such as ASE. Familiarity with dealership management systems (DMS), parts catalog software, and service scheduling tools is typically required. Outstanding leadership, problem-solving abilities, and effective communication are essential soft skills for excelling in this role. These skills ensure efficient workflow, high customer satisfaction, and profitability in dealership service and parts departments.

What types of jobs are in operations?

In fixed operations, common jobs include service advisors, technicians, parts specialists, service managers, and warranty administrators. These roles focus on vehicle maintenance, repairs, parts management, and customer service within automotive dealerships or service centers, often requiring technical skills and certifications such as ASE credentials.
What are the most commonly searched types of Fixed Operations jobs in Illinois? The most popular types of Fixed Operations jobs in Illinois are:
Fixed Operations jobs near you
Infographic showing various Fixed Operations job openings in Illinois as of July 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $39,945 per year, or $19.2 per hour.

Fixed Operations Director- Regional

Napleton Corporate

Oak Lawn, IL • On-site

$175K - $250K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 9 days ago

Job description

The Ed Napleton Automotive Group is looking for our next Regional Fixed Operations Director based in Oak Lawn, Illinois (South Chicago suburban area.) This is an exciting opportunity in a growing, fast-paced industry.
The Regional Fixed Operations Director is responsible for overseeing all Service and Parts departments at Napleton's area dealerships. The Regional Fixed Operations Director is responsible The Ed Napleton Automotive Group is looking for our next Regional Fixed Operations Director based in Oak Lawn, Illinois (South Chicago suburban area.) This is an exciting opportunity in a growing, fast-paced industry.
The Regional Fixed Operations Director is responsible for overseeing all Service and Parts departments at Napleton's area dealerships. The Regional Fixed Operations Director is responsible for the effective operation of all service & parts departments within the assigned Market. The primary focus of the role is to ensure business growth and improve customer and associate experience. The RFOD is accountable for financial performance, customer satisfaction, marketing, manufacturer relations, staffing, and overall coordination of the service and parts activities within the region
Take advantage of this rare opportunity to join one of the country's largest and most successful automotive dealership groups and Apply Today!
The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive group in the country, providing incredible growth opportunity.
What We Offer:
  • Pay range of $175,000-$250,000 per year- this includes incentive-based pay, so your skill and effort determine your income.
  • Family Owned and Operated - 90+ years in business!
  • Medical, Dental, Vision and 401K
  • For additional benefit information please go to: NapletonCorpFlorida.MyBenefitsLibrary.com
  • PTO
  • Discounts on products, services, and vehicles
  • Fantastic Growth Opportunities

Job Responsibilities:
  • Provide quantitative/qualitative analysis of service & parts operations performance (financial, CSI, warranty trends, inventory performance, facility utilization).
  • Direct specific actions/accountability to address any out-of-line conditions or to capitalize on opportunities by priority.
  • Assist Service and Parts Managers & GM's in development of and follow-up on "results oriented" business unit action plans.
  • Champion Napleton's initiatives within the region (assess, train, implement, certify, etc.,).
  • Business unit interaction through in-store visits, telephone, and written correspondences.
  • Involvement in and coordination of collective marketing efforts.
  • Monitor morale & advise leadership of the region on appropriate courses of action.
  • Develop succession plan within the region for continuous service & parts operations development.
  • Oversight of the collective recruiting, selection, and staffing of store fixed operations in the region.
  • Recruit, develop, and inspire high performing teams.
  • Evaluate and coordinate training initiatives / recognition and team building.
  • Participate in the annual budget preparation and validation with quantifiable data and initiatives.
  • Compliance and reporting of any activity that would expose the corporation to avoidable risk.
  • Effective leadership of assigned staff / coordinate external resources.

Job Requirements:
  • High School Diploma or equivalent and valid Driver's License
  • 5+ year of Automotive Dealership Service and Parts Leadership (High Volume Dealership and/or Multi Unit)
  • Strong attention to detail
  • Ability to train and mentor
  • Prior managerial accounting & P/L responsibility.
  • Strong Leadership and organizational skills
  • Strong communication skills

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws
Fixed Operations Director, Automotive Service Director,

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