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Fixed Operations Jobs in Illinois (NOW HIRING)

Build strong relationships with Service Advisors and Fixed Operations leadership. * Track program performance and customer retention metrics. Qualifications * Automotive sales, sales management ...

Build strong relationships with Service Advisors and Fixed Operations leadership. * Track program performance and customer retention metrics. Qualifications * Automotive sales, sales management ...

Warranty Auditor

Springfield, IL ยท On-site

$99K - $166K/yr

Conduct warranty dashboard reviews via phone or in person with dealership fixed operations team, including management and if applicable Region personnel. * Prepare for audit action: review dealership ...

New

Automotive Service Advisor

Aurora, IL ยท On-site

$70K - $120K/yr

Utilize cutting edge Fixed Operations Technology Job Requirements: * Exceptional Customer Service Skills * Tech Savvy- able to learn and utilize technology * Previous Automotive Service Advisor ...

Automotive Service Advisor

Aurora, IL ยท On-site

$70K - $120K/yr

Utilize cutting edge Fixed Operations Technology Job Requirements: * Exceptional Customer Service Skills * Tech Savvy- able to learn and utilize technology * Previous Automotive Service Advisor ...

Utilize cutting edge Fixed Operations Technology Job Requirements: * Exceptional Customer Service Skills * Tech Savvy- able to learn and utilize technology * Previous Automotive Service Advisor ...

Senior Fixed Assets Accountant

Chicago, IL ยท On-site

$98K - $99K/yr

Maintain the Fixed Asset subledger in SAP for rolling assets of US, Canadian, Mexican and Locomotive operations. * Ensure fixed asset transactions (capitalization, dispositions, IC transfers and ...

Automotive Service Advisor

Aurora, IL ยท On-site

$70K - $120K/yr

Utilize cutting edge Fixed Operations Technology Job Requirements: * Exceptional Customer Service Skills * Tech Savvy- able to learn and utilize technology * Previous Automotive Service Advisor ...

Utilize cutting edge Fixed Operations Technology Job Requirements: * Exceptional Customer Service Skills * Tech Savvy- able to learn and utilize technology * Previous Automotive Service Advisor ...

Automotive Service Advisor

Aurora, IL ยท On-site

$70K - $120K/yr

Utilize cutting edge Fixed Operations Technology Job Requirements: * Exceptional Customer Service Skills * Tech Savvy- able to learn and utilize technology * Previous Automotive Service Advisor ...

Provide fixed income portfolio management expertise while participating in investment strategy and client meetings, sales and marketing efforts and the resolution of escalated client and operational ...

Provide fixed income portfolio management expertise while participating in investment strategy and client meetings, sales and marketing efforts and the resolution of escalated client and operational ...

Automotive Service Advisor

Lansing, IL ยท On-site

$50K - $100K/yr

Utilize cutting edge Fixed Operations Technology * Other duties as assigned by management Job Requirements: * Exceptional Customer Service Skills * Tech Savvy- able to learn and utilize technology

Automotive Service Advisor

Urbana, IL ยท On-site

$50K - $100K/yr

Utilize cutting edge Fixed Operations Technology Job Requirements: * Exceptional Customer Service Skills * Tech Savvy- able to learn and utilize technology * Previous Automotive Service Advisor ...

Automotive Service Advisor

Lansing, IL ยท On-site

$50K - $100K/yr

Utilize cutting edge Fixed Operations Technology * Other duties as assigned by management Job Requirements: * Exceptional Customer Service Skills * Tech Savvy- able to learn and utilize technology

Showing results 41-60

Fixed Operations information

See Illinois salary details

$10

$19

$29

How much do fixed operations jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for fixed operations in Illinois is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $21.68 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of someone working in fixed operations?

In Fixed Operations, your daily responsibilities often revolve around managing the service, parts, and sometimes body shop departments of the dealership. You'll coordinate with service advisors, technicians, and parts personnel to ensure smooth workflow, efficient customer service, and accurate inventory management. Monitoring repair orders, handling customer concerns, and analyzing department performance metrics are also key tasks. Collaboration with sales and finance departments is common to align after-sales services with overall dealership goals.

What are fixed operations?

Fixed operations refer to the departments in an automotive dealership that provide services beyond vehicle sales, specifically the service, parts, and collision repair departments. These departments are called 'fixed' because they offer ongoing, non-variable revenue streams compared to vehicle sales, which can fluctuate. Fixed operations are crucial to a dealership's profitability, focusing on maintenance, repairs, and supplying parts for vehicles. Effective management of fixed operations helps ensure customer satisfaction and repeat business, making them an essential part of the dealership's long-term success.

What is the difference between Fixed Operations vs Service Advisor?

AspectFixed OperationsService Advisor
Primary RoleOversees service, parts, and repair departmentsActs as the liaison between customers and technicians
CredentialsOften requires automotive service certificationsCustomer service experience, sometimes automotive knowledge
Work EnvironmentService bays, parts department, repair shopsDealerships, customer service areas
Industry UsageUsed across automotive dealerships and repair centersCommonly employed in dealerships and service centers

Fixed Operations and Service Advisors both play vital roles in automotive service departments. Fixed Operations manages the overall service, parts, and repair functions, focusing on operations and efficiency. Service Advisors serve as the customer-facing link, explaining repairs and ensuring customer satisfaction. While their responsibilities differ, both roles are essential for a successful service department and often work closely together.

What are the key skills and qualifications needed to thrive in fixed operations?

To thrive in Fixed Operations, you need a strong background in automotive service management, inventory control, and customer service, often supported by relevant experience or certifications such as ASE. Familiarity with dealership management systems (DMS), parts catalog software, and service scheduling tools is typically required. Outstanding leadership, problem-solving abilities, and effective communication are essential soft skills for excelling in this role. These skills ensure efficient workflow, high customer satisfaction, and profitability in dealership service and parts departments.
What are the most commonly searched types of Fixed Operations jobs in Illinois? The most popular types of Fixed Operations jobs in Illinois are:
Infographic showing various Fixed Operations job openings in Illinois as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,945 per year, or $19.2 per hour.

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago


Job description

Service Directorโ€” Hawk Chevrolet Cadillac

Joliet, ILย  โ€ขย  Full-Timeย  โ€ขย  Reports to the General Managerย  โ€ขย  Start ASAP

Hawk Chevrolet Cadillac in Joliet, IL is seeking an experienced Service Manager to lead our fixed operations team. This is a high-volume, high-performance department producing $250,000โ€“$300,000 in labor gross per month. Reporting directly to the General Manager, you'll own the customer experience, team development, and financial performance of the service drive.

What You'll Lead
  • A dual Chevrolet & Cadillac service department
  • 21 technicians and a 6-person service writer/advisor team
  • Dedicated support already in place for dispatching, warranty review, and loaner fleet
What You'll Do
  • Achieve and maintain industry-leading Customer Satisfaction Index (CSI) scores.
  • Lead, coach, and develop the technician and advisor teams to high standards of quality and efficiency.
  • Protect and grow monthly labor gross while controlling expenses and productivity.
  • Ensure compliance with GM warranty policies and dealership procedures, and resolve customer concerns quickly and fairly.
Requirements
  • Minimum 5 years of verifiable Service Manager experience running an automotive dealership service department.
  • Proven track record of strong CSI results and leading a large team.
  • References required. Verifiable professional references will be requested.
  • Valid driver's license with an acceptable driving record.
Preferred
  • Bilingual English/Spanish and direct GM (General Motors) experience will receive extra consideration.
Compensation & Benefits
  • Salary range dependent on experience โ€” top performers rewarded accordingly.
  • Full benefits: medical, dental, vision, 401(k), and paid time off.
  • Relocation assistance is available for the right candidate.