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Fixed Operations Jobs in Illinois (NOW HIRING)

Controller Global Fixed Assets - Decatur, IL Job Summary: We are seeking a detail-oriented and ... FA Operations: Lead global team to execute Capitalization, Disposals and Transfers, CIP aging and ...

General Manager

Shorewood, IL · On-site

$100K - $125K/yr

Develop and maintain standards to maximize fixed operations efficiencies. * Partner with VP of Sales to ensure sales team is hitting targets and following proper policies. * Collaborate with the COO ...

Develop and maintain standards to maximize fixed operations efficiencies. * Partner with Sales leadership to ensure sales team is hitting targets and following proper policies. * Collaborate with the ...

General Manager

Antioch, IL · On-site

$85K - $95K/yr

Develop and maintain standards to maximize fixed operations efficiencies. * Partner with Sales leadership to ensure sales team is hitting targets and following proper policies. * Collaborate with the ...

General Manager

Shorewood, IL · On-site

$100K - $125K/yr

Develop and maintain standards to maximize fixed operations efficiencies. * Partner with VP of Sales to ensure sales team is hitting targets and following proper policies. * Collaborate with the COO ...

Build strong relationships with Service Advisors and Fixed Operations leadership. * Track program performance and customer retention metrics. Qualifications * Automotive sales, sales management ...

Build strong relationships with Service Advisors and Fixed Operations leadership. * Track program performance and customer retention metrics. Qualifications * Automotive sales, sales management ...

Showing results 21-40

Fixed Operations information

See Illinois salary details

$10

$19

$29

How much do fixed operations jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for fixed operations in Illinois is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $21.68 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of someone working in fixed operations?

In Fixed Operations, your daily responsibilities often revolve around managing the service, parts, and sometimes body shop departments of the dealership. You'll coordinate with service advisors, technicians, and parts personnel to ensure smooth workflow, efficient customer service, and accurate inventory management. Monitoring repair orders, handling customer concerns, and analyzing department performance metrics are also key tasks. Collaboration with sales and finance departments is common to align after-sales services with overall dealership goals.

What are fixed operations?

Fixed operations refer to the departments in an automotive dealership that provide services beyond vehicle sales, specifically the service, parts, and collision repair departments. These departments are called 'fixed' because they offer ongoing, non-variable revenue streams compared to vehicle sales, which can fluctuate. Fixed operations are crucial to a dealership's profitability, focusing on maintenance, repairs, and supplying parts for vehicles. Effective management of fixed operations helps ensure customer satisfaction and repeat business, making them an essential part of the dealership's long-term success.

What is the difference between Fixed Operations vs Service Advisor?

AspectFixed OperationsService Advisor
Primary RoleOversees service, parts, and repair departmentsActs as the liaison between customers and technicians
CredentialsOften requires automotive service certificationsCustomer service experience, sometimes automotive knowledge
Work EnvironmentService bays, parts department, repair shopsDealerships, customer service areas
Industry UsageUsed across automotive dealerships and repair centersCommonly employed in dealerships and service centers

Fixed Operations and Service Advisors both play vital roles in automotive service departments. Fixed Operations manages the overall service, parts, and repair functions, focusing on operations and efficiency. Service Advisors serve as the customer-facing link, explaining repairs and ensuring customer satisfaction. While their responsibilities differ, both roles are essential for a successful service department and often work closely together.

What are the key skills and qualifications needed to thrive in fixed operations?

To thrive in Fixed Operations, you need a strong background in automotive service management, inventory control, and customer service, often supported by relevant experience or certifications such as ASE. Familiarity with dealership management systems (DMS), parts catalog software, and service scheduling tools is typically required. Outstanding leadership, problem-solving abilities, and effective communication are essential soft skills for excelling in this role. These skills ensure efficient workflow, high customer satisfaction, and profitability in dealership service and parts departments.
What are the most commonly searched types of Fixed Operations jobs in Illinois? The most popular types of Fixed Operations jobs in Illinois are:
Infographic showing various Fixed Operations job openings in Illinois as of August 2026, with employment types broken down into 85% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $39,945 per year, or $19.2 per hour.

$120K - $170K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago


Job description

The Ed Napleton Automotive Group is looking for our next Automotive Service Manager located at Napleton Auto Park of Urbana, The Automotive Service Manager is the leader of the Service Department within Napleton’s dealerships. This role drives the performance of the Service Area by attracting, developing, and retaining great talent and creating exceptional service experience for our customers.

Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!

The Ed Napleton Automotive Group is affiliated with over 25 brands of new vehicles and 50+ dealerships throughout seven states. Our strength comes from the more than 3,500 employees nationwide. We are currently one of the largest automotive groups in the country, providing incredible growth opportunity.

What We Offer:

  • Potential pay range of $120,000-$170,000 per year. This includes incentive-based pay, so your skill and effort drive your income.
  • Family Owned and Operated – 90+ years in business!
  • Medical, Dental, Vision Insurance, 401k
  • For additional benefit information please go to: NapletonCorpFlorida.MyBenefitsLibrary.com
  • Paid Vacation and Sick Time
  • Discounts on products, services, and vehicles
  • Growth Opportunities

Job Responsibilities:

  • Setting a clear vision and goals for the Service Department to achieve targeted performance goals.
  • Driving a highly efficient sales and production operation to quickly service Customers while ensuring a fix it right the first time, experience.
  • Engaging and motivating the team to achieve key goals and performance expectations following Napleton’s processes.
  • Attracting, developing, and retaining the very best talent for the Service Department.
  • Creating an exceptional customer experience to drive customer loyalty.
  • Ensuring the Service area is customer-customer ready with proper displays and information.
  • Managing the business in accordance with Napleton and the manufacturer’s requirements and processes.
  • Analyzing the business to determine opportunities and developing actions plans to improve performance.
  • Driving the business though day to day involvement in the operations.
  • Other duties as assigned as assigned by management

Job Requirements:

  • High School Diploma or equivalent.
  • Automotive Service Management experience in a high -volume dealership
  • Ability to set and achieve targeted goals
  • Ability to attract, develop, and retain talent.
  • Experience and desire to work with technology
  • Valid Driver’s License and have and maintain an acceptable driving record.
  • Willingness to undergo a background check and drug screen in accordance with local law/regulations.
  • 18+ years of age or older to comply with the company driving policy

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws

Automotive Service Manager, Automotive Service Director. Fixed Operations Manager, Fixed Operations Manager, Assistant Service Manger