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Fixed Operations Jobs (NOW HIRING)

Camping World

fixed operations director

Wentzville, MO

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the ...

Camping World

Fixed Operations Director

Georgetown, KY

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the ...

Camping World

Fixed Operations Director

Newhall, CA

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the ...

Camping World

Fixed Operations Director

Hamburg, NY

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the ...

Camping World

Fixed Operations Director

Rothschild, WI

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the ...

Lithia

Fixed Operations Manager

Minneapolis, MN

$15K - $275K/yr

L0803 Coon Rapids Chrysler Dodge Jeep Ram Coon Rapids CDJR Coon Rapids Chrysler, a well-established mid-size dealership, is seeking a high-performing Fixed Operations Manager to lead, develop, and ...

Camping World

Fixed Operations Director

Boyertown, PA · On-site

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the ...

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Fixed Operations information

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How much do fixed operations jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for fixed operations in the United States is $19.82, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $22.36 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of someone working in Fixed Operations at an automotive dealership?

In Fixed Operations, your daily responsibilities often revolve around managing the service, parts, and sometimes body shop departments of the dealership. You'll coordinate with service advisors, technicians, and parts personnel to ensure smooth workflow, efficient customer service, and accurate inventory management. Monitoring repair orders, handling customer concerns, and analyzing department performance metrics are also key tasks. Collaboration with sales and finance departments is common to align after-sales services with overall dealership goals.

What are fixed operations in a dealership?

Fixed operations refer to the departments in an automotive dealership that provide services beyond vehicle sales, specifically the service, parts, and collision repair departments. These departments are called 'fixed' because they offer ongoing, non-variable revenue streams compared to vehicle sales, which can fluctuate. Fixed operations are crucial to a dealership's profitability, focusing on maintenance, repairs, and supplying parts for vehicles. Effective management of fixed operations helps ensure customer satisfaction and repeat business, making them an essential part of the dealership's long-term success.

What is the difference between Fixed Operations vs Service Advisor?

AspectFixed OperationsService Advisor
Primary RoleOversees service, parts, and repair departmentsActs as the liaison between customers and technicians
CredentialsOften requires automotive service certificationsCustomer service experience, sometimes automotive knowledge
Work EnvironmentService bays, parts department, repair shopsDealerships, customer service areas
Industry UsageUsed across automotive dealerships and repair centersCommonly employed in dealerships and service centers

Fixed Operations and Service Advisors both play vital roles in automotive service departments. Fixed Operations manages the overall service, parts, and repair functions, focusing on operations and efficiency. Service Advisors serve as the customer-facing link, explaining repairs and ensuring customer satisfaction. While their responsibilities differ, both roles are essential for a successful service department and often work closely together.

What are the key skills and qualifications needed to thrive in Fixed Operations, and why are they important?

To thrive in Fixed Operations, you need a strong background in automotive service management, inventory control, and customer service, often supported by relevant experience or certifications such as ASE. Familiarity with dealership management systems (DMS), parts catalog software, and service scheduling tools is typically required. Outstanding leadership, problem-solving abilities, and effective communication are essential soft skills for excelling in this role. These skills ensure efficient workflow, high customer satisfaction, and profitability in dealership service and parts departments.
More about Fixed Operations jobs
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Fixed Operations jobs near you
Fixed Operations Bodyshop Administrator

Fixed Operations Bodyshop Administrator

Rochester Motor Cars

Rochester, MN

$22 - $26/hr

Other

Medical, Dental, Life, Retirement, PTO

Posted 5 days ago

Job description

 

 

Fixed Operations Bodyshop Administrator

 

Department: Shared Services

Reports to: Fixed Operations Administrative Lead

Salary: $22 - $26 Per Hour

Job Summary

The Fixed Operations Bodyshop Administrators will support both bodyshops and reconditioning by closing out repair order tickets, processing payments, following up with insurance companies and maintaining schedules within the Dealer Management System.  

 

Core Responsibilities

Daily

Close repair orders for internal, insurance, sublet and reconditioning tickets within DMS & CCC

Enter insurance/ customer checks into DMS & CCC

Complete general journal EFT payments in DMS & CCC

Sublet invoices to correct repair orders & scan invoices into CCC

Underpayment/ Overpayment adjustments within DMS

Contact customers and/or insurance to check on status of payments

Review unposted bank transactions and ensure all transactions have been posted

Review AR statements

Process rental payments

Create a list of final supplements that need to be sent to insurance

Validate all CCC estimates against completed work and reconcile discrepancies before closing

Weekly

Review open RO report and ensure they are closed in a timely manner

Review accounts within DMS

 

Monthly

One on One with Fixed Operations Team Lead

Month-End

Ensure all open RO’s that can be closed for the month, are closed

Quarterly

Review accounts with Fixed Operations Team Lead

Year-End

Review all accounts for bodyshops by end of January to ensure they are ready for audit

If any 12th month adjusting entries need to be completed, this needs to be communicated to Fixed Operations Team Lead by Dec 31st.

Ensure account transaction descriptions and supporting documentation for bodyshop accounts are saved to the M drive for December GL

Other Responsibilities

Maintain the integrity of the FTC regulations

Complies with the employee handbook, company, & departmental policies

Cross training

Organizing and maintaining paperwork

Job Requirements

  • Strong analytical skills and a sense of urgency
  • Previous automotive accounting experience preferred, but not necessary.
  • Team player focused on efficiency and accuracy.
  • Strong communication skills via email/phone
  • Good organization skills with attention to detail
  • Critical thinker and effective time manager
  • Experience with Microsoft Office/Excel
  • High School Diploma
  • 2 years of administrative experience

Universal Responsibilities

  • Adhere to the Rochester Motor Cars mission, vision and values in all situations.
  • Follow and utilize the Rochester Motor Cars philosophy of 1-2-3-4-5.
  1. Customer Enthusiasm
  2. Employee Satisfaction
  3. Financial Performance
  4. Market Effectiveness
  5. Ongoing Improvement
  • “Grow people, make friends and do good.”
  • Exhibit personal excellence by setting high standard of performance. Consistently meet or exceed quality standards and requirements.

 

About Rochester Motor Cars

At Rochester Motor Cars our goal is to be an industry leader and provide unmatched quality automotive products and services. It is our mission to exceed our customers’ and employees’ expectations and maintain their loyalty for a lifetime.

Competitive compensations and benefits, including medical, dental, paid time-off, STD/LTD, 401k and life insurance are offered to full-time employees.

Additional duties may be assigned by the Fixed Operations Team Lead and job description subject to change at management’s discretion.

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