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Fixed Operations Jobs in Tennessee (NOW HIRING)

Long of Chattanooga AutoMall

Trainer

Chattanooga, TN · On-site

Database Mining, Contact Center Services, Texting, Reporting and online payment processes; train fixed operations personnel on administrative functions associated with these products. In addition ...

Long of Chattanooga AutoMall

Trainer

Chattanooga, TN · On-site

Database Mining, Contact Center Services, Texting, Reporting and online payment processes; train fixed operations personnel on administrative functions associated with these products. In addition ...

Gossett Motors

Automotive Parts Director

Memphis, TN

$34K - $43K/yr

Ability to work closely with Fixed Operations leadership Group Benefits * Team oriented environment * Advancement opportunities * Paid vacation up to 4 weeks * 401(k) with company match * Medical ...

Gossett Motors

Automotive Parts Director

Memphis, TN · On-site

$32K - $41K/yr

Ability to work closely with Fixed Operations leadership Group Benefits * Team oriented environment * Advancement opportunities * Paid vacation up to 4 weeks * 401(k) with company match * Medical ...

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All JobsFixed Operations JobsFixed Operations Jobs in Tennessee

Fixed Operations information

See Tennessee salary details

$10

$17

$27

How much do fixed operations jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for fixed operations in Tennessee is $17.99, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $20.29 per hour, depending on experience, location, and employer.

What are fixed operations?

Fixed operations refer to the departments in an automotive dealership that provide services beyond vehicle sales, specifically the service, parts, and collision repair departments. These departments are called 'fixed' because they offer ongoing, non-variable revenue streams compared to vehicle sales, which can fluctuate. Fixed operations are crucial to a dealership's profitability, focusing on maintenance, repairs, and supplying parts for vehicles. Effective management of fixed operations helps ensure customer satisfaction and repeat business, making them an essential part of the dealership's long-term success.

What are the typical daily responsibilities of someone working in fixed operations?

In Fixed Operations, your daily responsibilities often revolve around managing the service, parts, and sometimes body shop departments of the dealership. You'll coordinate with service advisors, technicians, and parts personnel to ensure smooth workflow, efficient customer service, and accurate inventory management. Monitoring repair orders, handling customer concerns, and analyzing department performance metrics are also key tasks. Collaboration with sales and finance departments is common to align after-sales services with overall dealership goals.

What are the key skills and qualifications needed to thrive in fixed operations?

To thrive in Fixed Operations, you need a strong background in automotive service management, inventory control, and customer service, often supported by relevant experience or certifications such as ASE. Familiarity with dealership management systems (DMS), parts catalog software, and service scheduling tools is typically required. Outstanding leadership, problem-solving abilities, and effective communication are essential soft skills for excelling in this role. These skills ensure efficient workflow, high customer satisfaction, and profitability in dealership service and parts departments.

What is the difference between Fixed Operations vs Service Advisor?

AspectFixed OperationsService Advisor
Primary RoleOversees service, parts, and repair departmentsActs as the liaison between customers and technicians
CredentialsOften requires automotive service certificationsCustomer service experience, sometimes automotive knowledge
Work EnvironmentService bays, parts department, repair shopsDealerships, customer service areas
Industry UsageUsed across automotive dealerships and repair centersCommonly employed in dealerships and service centers

Fixed Operations and Service Advisors both play vital roles in automotive service departments. Fixed Operations manages the overall service, parts, and repair functions, focusing on operations and efficiency. Service Advisors serve as the customer-facing link, explaining repairs and ensuring customer satisfaction. While their responsibilities differ, both roles are essential for a successful service department and often work closely together.

What are the most commonly searched types of Fixed Operations jobs in Tennessee?

The most popular types of Fixed Operations jobs in Tennessee are:

Fixed Operations jobs near you
Infographic showing various Fixed Operations job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 86% Full Time, 9% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $37,413 per year, or $18 per hour.

Commercial Truck Fixed Operations Coach

Chris Collins, Inc.

Nashville, TN

Full-time

Re-posted 24 days ago

Job description

Ready to Break Free from the Grind of the Dealership World?

You’ve built a top-performing service department.

 You know how to drive NPS/CSI, Profitability  and building a team.
But now you’re asking… “What’s next?”

If you’ve ever dreamed of taking your talent nationwide—helping other service managers and advisors reach the heights you’ve already achieved—this is your shot!

We’re Chris Collins Inc., the force behind the Service Drive Revolution, and we’re looking for elite service professionals to join our team of traveling performance coaches.

 What You'll Do

As a Commercial Truck Fixed Operations Coach, you’ll partner with owners, general managers, parts and service leadership, and front-line staff to:

  • Audit operations and identify profit leaks

  • Train advisors in real-world selling strategies

  • Coach managers in leadership, accountability, KPI mastery, and execution

  • Help teams transform not just numbers—but culture

You’ll be on-site with dealerships across the US and Canada, delivering hands-on coaching and tactical implementation. It’s not consulting from a PowerPoint—it’s in-the-trenches transformation.  Note: There is a component of coaching that is a virtual coaching plus you’ll work shoulder-to-shoulder with dealerships in person.

 This Role Is Not for Everyone.

Before you apply, understand this:

You will travel— up to 3 weeks per month

You must thrive in unfamiliar environments 

You must be a self-starter who can command a room, earn trust, and drive change fast

You cannot rely on theory—you must bring real-world, documented service management success

No prior coaching experience needed—just a strong track record and a willingness to coach

 You Might Be a Fit If You Have:
  • 5+ years of being a high-performing Service Manager or Fixed Ops Director in heavy/commercial truck operations.
  • A proven track record driving customer satisfaction (NPS/CSI), profitability, and developing high-functioning teams.
  • A self-starter who thrives in varied dealership environments—adept at earning trust and commanding attention.
  • Passionate about teaching and mentoring: you’ve mastered the real-world systems under pressure.
  • Excellent communication skills; comfortable leading training sessions and working with all personalities.
  • Available and eager for frequent travel (up to 3 weeks per month U.S. & Canada).
  • Bonus if you have public speaking or training experience, multi-rooftop leadership, and a hands-on mindset for fixing broken processes.
 Why Join Our Team & Thrive With Us?

We’re not just building better parts & service departments—we’re building a movement.

Our coaches enjoy:

  • Partnering with a respected leader in automotive coaching and fixed ops growth

  • Receive training in our proprietary service systems and tools

  • Collaborate with a team of high performers who value autonomy, integrity, and results

  • Make a tangible difference in the lives of customers and fixed operation professionals, and drive profitability of dealerships

Bonus Points If You Have:

  • Public speaking or training experience

  • Experience managing multiple locations or large-volume stores

  • A “roll-up-your-sleeves” attitude with a passion for fixing broken processes

 Ready to Make a Bigger Impact?

If you’re tired of the grind and ready to coach the next generation of parts and service leaders, apply today. Be part of something bigger—the Service Drive Revolution.

Apply now and become part of the Service Drive Revolution.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.