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Fixed Operations Jobs in Florida (NOW HIRING)

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Fixed Operations information

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How much do fixed operations jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for fixed operations in Florida is $14.81, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $16.68 per hour, depending on experience, location, and employer.

What does "fixed operations" mean?

Fixed operations refer to the service, parts, and warranty departments within an automotive dealership. These departments handle vehicle maintenance, repairs, and parts sales, and often require skills in customer service, technical knowledge, and familiarity with dealership management systems.

What is the highest paid position at a car dealership?

The highest paid position at a car dealership is typically the general manager or dealership principal, who oversees all operations and can earn six-figure salaries plus bonuses. These roles require strong leadership, experience in sales and service, and often involve profit-sharing or incentive programs.

What jobs in the US pay 300,000 a year?

In the US, high-paying roles related to fixed operations often include automotive service managers, dealership general managers, and executive positions such as regional or district managers, especially in large organizations. These roles typically require extensive experience, leadership skills, and sometimes specialized certifications, with salaries reaching or exceeding $300,000 annually for top performers or in high-volume environments.

What are the typical daily responsibilities of someone working in Fixed Operations at an automotive dealership?

In Fixed Operations, your daily responsibilities often revolve around managing the service, parts, and sometimes body shop departments of the dealership. You'll coordinate with service advisors, technicians, and parts personnel to ensure smooth workflow, efficient customer service, and accurate inventory management. Monitoring repair orders, handling customer concerns, and analyzing department performance metrics are also key tasks. Collaboration with sales and finance departments is common to align after-sales services with overall dealership goals.

What are fixed operations in a dealership?

Fixed operations refer to the departments in an automotive dealership that provide services beyond vehicle sales, specifically the service, parts, and collision repair departments. These departments are called 'fixed' because they offer ongoing, non-variable revenue streams compared to vehicle sales, which can fluctuate. Fixed operations are crucial to a dealership's profitability, focusing on maintenance, repairs, and supplying parts for vehicles. Effective management of fixed operations helps ensure customer satisfaction and repeat business, making them an essential part of the dealership's long-term success.

What is the difference between Fixed Operations vs Service Advisor?

AspectFixed OperationsService Advisor
Primary RoleOversees service, parts, and repair departmentsActs as the liaison between customers and technicians
CredentialsOften requires automotive service certificationsCustomer service experience, sometimes automotive knowledge
Work EnvironmentService bays, parts department, repair shopsDealerships, customer service areas
Industry UsageUsed across automotive dealerships and repair centersCommonly employed in dealerships and service centers

Fixed Operations and Service Advisors both play vital roles in automotive service departments. Fixed Operations manages the overall service, parts, and repair functions, focusing on operations and efficiency. Service Advisors serve as the customer-facing link, explaining repairs and ensuring customer satisfaction. While their responsibilities differ, both roles are essential for a successful service department and often work closely together.

What are the key skills and qualifications needed to thrive in Fixed Operations, and why are they important?

To thrive in Fixed Operations, you need a strong background in automotive service management, inventory control, and customer service, often supported by relevant experience or certifications such as ASE. Familiarity with dealership management systems (DMS), parts catalog software, and service scheduling tools is typically required. Outstanding leadership, problem-solving abilities, and effective communication are essential soft skills for excelling in this role. These skills ensure efficient workflow, high customer satisfaction, and profitability in dealership service and parts departments.

What types of jobs are in operations?

In fixed operations, common jobs include service advisors, technicians, parts specialists, service managers, and warranty administrators. These roles focus on vehicle maintenance, repairs, parts management, and customer service within automotive dealerships or service centers, often requiring technical skills and certifications such as ASE credentials.
What are the most commonly searched types of Fixed Operations jobs in Florida? The most popular types of Fixed Operations jobs in Florida are:
Fixed Operations jobs near you
Infographic showing various Fixed Operations job openings in Florida as of July 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $30,805 per year, or $14.8 per hour.

General Motors Fixed Operations Director

Hanania Automotive Group

Jacksonville, FL

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New

Job description

General Motors Fixed Operations DirectorLead a Top-Performing GM Store. Elevate Performance. Drive Results.Are You Ready to Lead One of the Region's Premier General Motors Service Operations?

Hanania Automotive Group is seeking an accomplished Fixed Operations Director to lead our General Motors dealership's Service, Parts, and Warranty Operations.

This is not a maintenance role—it's a leadership opportunity for someone who lives and breathes General Motors Fixed Operations. We're looking for a leader who understands GM processes, knows how to improve every key performance metric, and can build a culture where customer satisfaction, technician performance, and profitability go hand in hand.

If you're passionate about developing people, maximizing fixed operations performance, and creating an industry-leading customer experience, this is your opportunity to make an immediate impact.

The Hanania Advantage

At Hanania Automotive Group, we invest in leaders who deliver results.

We Offer:
  • Executive-level compensation with aggressive performance incentives
  • Medical, Dental & Vision Insurance
  • Voluntary Benefits
  • Company-Paid Life Insurance
  • 401(k) with Company Match
  • Paid Time Off (PTO) & Paid Leave Time (PLT)
  • Manufacturer training and leadership development
  • Opportunities for advancement throughout Hanania Automotive Group
  • Employee discounts on vehicle purchases, parts, and service
  • A performance-driven culture where great leaders are recognized and rewarded
How You'll Make an Impact

You'll oversee every aspect of our GM Fixed Operations Department, ensuring operational excellence while driving profitability, customer satisfaction, and employee development.

Responsibilities Include:
  • Lead all General Motors Service, Parts, Warranty, and Fixed Operations functions.
  • Drive improvements in CSI, Effective Labor Rate (ELR), Hours Per Repair Order (HPRO), technician productivity, gross profit, and customer retention.
  • Develop, coach, and mentor Service Advisors, Technicians, Parts personnel, Warranty Administrators, and department leaders.
  • Ensure full compliance with General Motors warranty policies, GlobalConnect, GM Global Warranty Management (GWM), and OEM operating standards.
  • Partner with dealership leadership to develop strategies that improve operational performance and profitability.
  • Monitor financial performance, departmental expenses, and key operational metrics.
  • Recruit, retain, and develop top GM-certified technicians and fixed operations talent.
  • Build a culture of accountability, professionalism, and continuous improvement while leading The Hanania Way.
General Motors Experience Required

We're looking for a proven GM Fixed Operations leader who understands what it takes to operate at the highest level.

Qualifications
  • 5+ years of progressive General Motors Fixed Operations leadership experience in a franchised GM dealership.
  • Previous success as both a GM Service Advisor and GM Certified Technician strongly preferred.
  • Demonstrated success improving:
    • Customer Satisfaction Index (CSI)
    • Effective Labor Rate (ELR)
    • Hours Per Repair Order (HPRO)
    • Customer Pay Repair Order Growth
    • Technician Productivity & Efficiency
    • Service & Parts Gross Profit
  • Extensive knowledge of GlobalConnect, GM Global Warranty Management (GWM), GM Service Information (SI), warranty administration, and OEM compliance.
  • Strong understanding of GM fixed operations reporting, performance metrics, and dealership financial statements.
  • Experience with CDK or comparable dealership management systems.
  • Proven leadership ability with a passion for coaching, mentoring, and developing high-performing teams.
  • Valid driver's license with an acceptable driving record.
  • Must successfully pass a pre-employment background check and hair follicle drug screening.
The Hanania Way

At Hanania Automotive Group, The Hanania Way is about building high-performing teams, delivering exceptional customer experiences, embracing innovation, and leading with integrity every day.

We're looking for someone who doesn't simply manage a department—but someone who can transform a General Motors Fixed Operations Department into a benchmark for operational excellence.

If you're ready to lead one of the region's premier GM service operations and take your career to the next level, apply today and experience The Hanania Advantage.

An Equal Opportunity Employer

Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

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