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Fixed Operations Manager Jobs in Florida (NOW HIRING)

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Fixed Operations Coach

Pompano Beach, FL · On-site

Coach service managers and parts managers one-on-one on daily management routines, associate ... Required Qualifications * 5+ years of experience in automotive dealership fixed operations (service ...

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Fixed Operations Manager information

See Florida salary details

$23.2K

$47.4K

$88.6K

How much do fixed operations manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for fixed operations manager in Florida is $47,420.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,600.00 and $57,900.00 per year, depending on experience, location, and employer.

What is a fixed operations manager?

A Fixed Operations Manager oversees the service, parts, and sometimes the body shop departments in an automotive dealership. Their primary responsibilities include managing daily operations, ensuring high customer satisfaction, increasing profitability, and maintaining efficient workflow in these departments. They work closely with service advisors, technicians, and parts staff to coordinate repairs, maintenance, and parts sales. Effective Fixed Operations Managers also focus on staff training, process improvement, and meeting performance targets for the dealership.

How does a fixed operations manager typically collaborate with other departments within a dealership?

A Fixed Operations Manager works closely with the service, parts, and sometimes body shop departments to ensure smooth workflows and consistent customer satisfaction. They often coordinate with the sales department to align service promotions or resolve customer concerns that span multiple areas. Regular meetings and clear communication with department heads are common, facilitating unified goals and addressing operational challenges. This collaborative approach helps maximize efficiency, drive profitability, and support overall dealership success.

What are the key skills and qualifications needed to thrive as a fixed operations manager, and why are they important?

To thrive as a Fixed Operations Manager, you need a solid background in automotive service operations, inventory management, and customer service, typically supported by experience in dealership environments and sometimes a degree in business or automotive management. Familiarity with dealership management systems (DMS), repair order software, and manufacturer certification programs is highly valuable. Leadership, problem-solving, and strong communication skills help motivate teams and ensure customer satisfaction. These skills are essential for optimizing service department efficiency, driving revenue growth, and maintaining high customer loyalty in a competitive market.

What is the difference between Fixed Operations Manager vs Service Director?

AspectFixed Operations ManagerService Director
CredentialsExperience in automotive service, certifications like ASE or OEM-specific trainingSimilar certifications, often with additional leadership or business management credentials
Work EnvironmentOversees service, parts, and repair departments within a dealershipLeads the entire service department, focusing on operations, customer satisfaction, and profitability
Industry UsageCommonly used in automotive dealerships and repair shopsPrimarily used in larger dealerships or automotive groups with broader responsibilities

The Fixed Operations Manager and Service Director roles share similar credentials and work environments, both focusing on automotive service operations. However, the Service Director typically has a broader scope, overseeing the entire service department's strategic and operational aspects, especially in larger dealerships. The Fixed Operations Manager often handles day-to-day management, making these roles distinct yet closely related in the automotive industry.

What are the most commonly searched types of Fixed Operations jobs in Florida?

The most popular types of Fixed Operations jobs in Florida are:

What are popular job titles related to Fixed Operations Manager jobs in Florida?

For Fixed Operations Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Fixed Operations Manager jobs in Florida look for?

The top searched job categories for Fixed Operations Manager jobs in Florida are:

What cities in Florida are hiring for Fixed Operations Manager jobs?

Cities in Florida with the most Fixed Operations Manager job openings:

Fixed Operations Manager jobs near you
Infographic showing various Fixed Operations Manager job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $47,420 per year, or $22.8 per hour.

General Motors Fixed Operations Director

HANANIA AUTOMOTIVE GROUP

Jacksonville, FL • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Job description

General Motors Fixed Operations Director
Lead a Top-Performing GM Store. Elevate Performance. Drive Results.
Are You Ready to Lead One of the Region's Premier General Motors Service Operations?
Hanania Automotive Group is seeking an accomplished Fixed Operations Director to lead our General Motors dealership's Service, Parts, and Warranty Operations.
This is not a maintenance role-it's a leadership opportunity for someone who lives and breathes General Motors Fixed Operations. We're looking for a leader who understands GM processes, knows how to improve every key performance metric, and can build a culture where customer satisfaction, technician performance, and profitability go hand in hand.
If you're passionate about developing people, maximizing fixed operations performance, and creating an industry-leading customer experience, this is your opportunity to make an immediate impact.
The Hanania Advantage
At Hanania Automotive Group, we invest in leaders who deliver results.
We Offer:
  • Executive-level compensation with aggressive performance incentives
  • Medical, Dental & Vision Insurance
  • Voluntary Benefits
  • Company-Paid Life Insurance
  • 401(k) with Company Match
  • Paid Time Off (PTO) & Paid Leave Time (PLT)
  • Manufacturer training and leadership development
  • Opportunities for advancement throughout Hanania Automotive Group
  • Employee discounts on vehicle purchases, parts, and service
  • A performance-driven culture where great leaders are recognized and rewarded
How You'll Make an Impact
You'll oversee every aspect of our GM Fixed Operations Department, ensuring operational excellence while driving profitability, customer satisfaction, and employee development.
Responsibilities Include:
  • Lead all General Motors Service, Parts, Warranty, and Fixed Operations functions.
  • Drive improvements in CSI, Effective Labor Rate (ELR), Hours Per Repair Order (HPRO), technician productivity, gross profit, and customer retention.
  • Develop, coach, and mentor Service Advisors, Technicians, Parts personnel, Warranty Administrators, and department leaders.
  • Ensure full compliance with General Motors warranty policies, GlobalConnect, GM Global Warranty Management (GWM), and OEM operating standards.
  • Partner with dealership leadership to develop strategies that improve operational performance and profitability.
  • Monitor financial performance, departmental expenses, and key operational metrics.
  • Recruit, retain, and develop top GM-certified technicians and fixed operations talent.
  • Build a culture of accountability, professionalism, and continuous improvement while leading The Hanania Way.

General Motors Experience Required
We're looking for a proven GM Fixed Operations leader who understands what it takes to operate at the highest level.
Qualifications
  • 5+ years of progressive General Motors Fixed Operations leadership experience in a franchised GM dealership.
  • Previous success as both a GM Service Advisor and GM Certified Technician strongly preferred.
  • Demonstrated success improving:
    • Customer Satisfaction Index (CSI)
    • Effective Labor Rate (ELR)
    • Hours Per Repair Order (HPRO)
    • Customer Pay Repair Order Growth
    • Technician Productivity & Efficiency
    • Service & Parts Gross Profit
  • Extensive knowledge of GlobalConnect, GM Global Warranty Management (GWM), GM Service Information (SI), warranty administration, and OEM compliance.
  • Strong understanding of GM fixed operations reporting, performance metrics, and dealership financial statements.
  • Experience with CDK or comparable dealership management systems.
  • Proven leadership ability with a passion for coaching, mentoring, and developing high-performing teams.
  • Valid driver's license with an acceptable driving record.
  • Must successfully pass a pre-employment background check and hair follicle drug screening.
The Hanania Way
At Hanania Automotive Group, The Hanania Way is about building high-performing teams, delivering exceptional customer experiences, embracing innovation, and leading with integrity every day.
We're looking for someone who doesn't simply manage a department-but someone who can transform a General Motors Fixed Operations Department into a benchmark for operational excellence.
If you're ready to lead one of the region's premier GM service operations and take your career to the next level, apply today and experience The Hanania Advantage.
An Equal Opportunity Employer
Hanania Automotive Group is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

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