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Fixed Operations Manager Jobs (NOW HIRING)

Dent Wizard

Fixed Operations Manager

Greensboro, NC

$65K - $72K/yr

Fixed Operations Manager Reporting to a District Managera Fixed Operations Manager is a front-line sales and management position responsible for leading organic revenue growth and developing ...

Dent Wizard

Fixed Operations Manager

Greensboro, NC

$65K - $72K/yr

Fixed Operations Manager Reporting to a District Manager a Fixed Operations Manager is a front-line sales and management position responsible for leading organic revenue growth and developing ...

Dent Wizard

Fixed Operations Manager

Greensboro, NC · On-site

$65K - $72K/yr

Fixed Operations Manager Reporting to a District Manager a Fixed Operations Manager is a front-line sales and management position responsible for leading organic revenue growth and developing ...

Dent Wizard

Fixed Operations Manager

Greensboro, NC · On-site

$65K - $72K/yr

Help us reach new heights and receive the respect, rewards and recognition you deserve Fixed Operations Manager Reporting to a District Manager a Fixed Operations Manager is a front-line sales and ...

Chevrolet Of Troy

Fixed Operations Director

Troy, OH · On-site

Manage and direct all fixed operations activities including service.. * Develop and implement strategies to improve operational efficiency and customer satisfaction. * Lead, coach, and mentor ...

Chevrolet Of Troy

Fixed Operations Director

Troy, OH

Responsibilities Manage and direct all fixed operations activities including service.. Develop and implement strategies to improve operational efficiency and customer satisfaction. * Lead, coach, and ...

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Fixed Operations Manager information

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$31K

$63.5K

$118.5K

How much do fixed operations manager jobs pay per year?

As of May 31, 2026, the average yearly pay for fixed operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Fixed Operations Manager, and why are they important?

To thrive as a Fixed Operations Manager, you need a solid background in automotive service operations, inventory management, and customer service, typically supported by experience in dealership environments and sometimes a degree in business or automotive management. Familiarity with dealership management systems (DMS), repair order software, and manufacturer certification programs is highly valuable. Leadership, problem-solving, and strong communication skills help motivate teams and ensure customer satisfaction. These skills are essential for optimizing service department efficiency, driving revenue growth, and maintaining high customer loyalty in a competitive market.

How does a Fixed Operations Manager typically collaborate with other departments within a dealership?

A Fixed Operations Manager works closely with the service, parts, and sometimes body shop departments to ensure smooth workflows and consistent customer satisfaction. They often coordinate with the sales department to align service promotions or resolve customer concerns that span multiple areas. Regular meetings and clear communication with department heads are common, facilitating unified goals and addressing operational challenges. This collaborative approach helps maximize efficiency, drive profitability, and support overall dealership success.

What is a Fixed Operations Manager?

A Fixed Operations Manager oversees the service, parts, and sometimes the body shop departments in an automotive dealership. Their primary responsibilities include managing daily operations, ensuring high customer satisfaction, increasing profitability, and maintaining efficient workflow in these departments. They work closely with service advisors, technicians, and parts staff to coordinate repairs, maintenance, and parts sales. Effective Fixed Operations Managers also focus on staff training, process improvement, and meeting performance targets for the dealership.

What is the difference between Fixed Operations Manager vs Service Director?

AspectFixed Operations ManagerService Director
CredentialsExperience in automotive service, certifications like ASE or OEM-specific trainingSimilar certifications, often with additional leadership or business management credentials
Work EnvironmentOversees service, parts, and repair departments within a dealershipLeads the entire service department, focusing on operations, customer satisfaction, and profitability
Industry UsageCommonly used in automotive dealerships and repair shopsPrimarily used in larger dealerships or automotive groups with broader responsibilities

The Fixed Operations Manager and Service Director roles share similar credentials and work environments, both focusing on automotive service operations. However, the Service Director typically has a broader scope, overseeing the entire service department's strategic and operational aspects, especially in larger dealerships. The Fixed Operations Manager often handles day-to-day management, making these roles distinct yet closely related in the automotive industry.

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Fixed Operations Manager jobs near you

Fixed Operations Manager

Island Marine Center

Seabrook, TX • On-site

Full-time

This job post has expired 2 days ago. Applications are no longer accepted.

Job description

OVERVIEW: The Fixed Operations Manager is responsible for overseeing all service, parts and marina department operations. The Fixed Operations Manager will be responsible for the reputation, efficiency and profitability of the service, parts and marina departments. As with all positions within dealerships, this position will have a focus on improving the sales performance and FANS Scores.

KEY TASKS:

  • Preparing an annual operating budget, goals and objectives for each of the fixed operations departments and monitoring the departments’ performance. 
  • Directing the hiring and training of managers for the service, parts and marina departments. 
  • Working with fixed operations department managers to improve profitability and efficiency. 
  • Creating and maintaining a positive relationship with customers, ensuring that fixed operations department’s staff is helpful, as well as making customer satisfaction a priority to ensure referral and repeat business. 
  • Working directly with customers and warranty clerks to administer warranty claims, as well as understanding and applying warranty guidelines. 
  • Maintaining compliance with company service and pricing policies. 
  • Understand and keep abreast of the federal, state, and local regulations that affect operations, and comply with these regulations as well as hazardous waste disposal and OSHA regulations. 
  • Create uniformity by providing the necessary training and guidance to fixed operation department personnel in order to ensure productivity and allow for a consistent and excellent customer experience throughout. 
  • Assist the Service Manager in establishing individual goals and training curriculum tailored to each team member. 
  • Builds a winning team by recruiting, hiring, training, coaching, evaluating, motivating, and rewarding Department Team Members. 
  • Ensure all fixed operation department personnel represent the store in a professional manor and are provided with appropriate uniforms to comply with the company dress code. 
  • Cross train others within the departments to assume the responsibilities of the manager in the case of absence. 
  • Ensure each and every employee is trained to the appropriate skill level of their position for the utmost success and manufacturer certification. 
  • Ensure Marina occupancy and efficiency levels are maintained 
  • Ensure the location property is properly maintained and suitably upkept.  
  • Work with construction staff as directed by the Store Manager to coordinate many aspects of the daily development activities during various phases of construction. 
  • Keep Store Manager abreast of all trends and opportunities related to the fixed operations areas of the business.           
  • Other duties as assigned

KEY RESULT AREAS:

  • Internal/external customer satisfaction/FANS 
  • Strong leadership and organization skills. 
  • Strong communication skills are required to work with customers, employees and vendors. 
  • Maintaining and improving the profitability of the fixed operations departments while controlling expenses and maintaining customer satisfaction

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