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Fixed Operations Manager Jobs in Toronto, ON (NOW HIRING)

DEPT

Senior Campaign Operations Manager

Toronto, ON · Hybrid

CA$85K - CA$120K/yr

This is a 12 month fixed term employee contract. This posting reflects an existing vacancy. JOB ... We're seeking a Senior Campaign Operations Manager to support eBay's Regulatory team. In this role ...

Gatik AI

Operations Supervisor, Fleet

Toronto, ON

Plan daily routes, manage driver schedules, reduce overtime, and improve efficiency. * Customer ... Given extensive knowledge of Gatik's well-defined, fixed route ODDs and hybrid architecture, we are ...

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Fixed Operations Manager information

What is the difference between Fixed Operations Manager vs Service Director?

AspectFixed Operations ManagerService Director
CredentialsExperience in automotive service, certifications like ASE or OEM-specific trainingSimilar certifications, often with additional leadership or business management credentials
Work EnvironmentOversees service, parts, and repair departments within a dealershipLeads the entire service department, focusing on operations, customer satisfaction, and profitability
Industry UsageCommonly used in automotive dealerships and repair shopsPrimarily used in larger dealerships or automotive groups with broader responsibilities

The Fixed Operations Manager and Service Director roles share similar credentials and work environments, both focusing on automotive service operations. However, the Service Director typically has a broader scope, overseeing the entire service department's strategic and operational aspects, especially in larger dealerships. The Fixed Operations Manager often handles day-to-day management, making these roles distinct yet closely related in the automotive industry.

How does a Fixed Operations Manager typically collaborate with other departments within a dealership?

A Fixed Operations Manager works closely with the service, parts, and sometimes body shop departments to ensure smooth workflows and consistent customer satisfaction. They often coordinate with the sales department to align service promotions or resolve customer concerns that span multiple areas. Regular meetings and clear communication with department heads are common, facilitating unified goals and addressing operational challenges. This collaborative approach helps maximize efficiency, drive profitability, and support overall dealership success.

What is a Fixed Operations Manager?

A Fixed Operations Manager oversees the service, parts, and sometimes the body shop departments in an automotive dealership. Their primary responsibilities include managing daily operations, ensuring high customer satisfaction, increasing profitability, and maintaining efficient workflow in these departments. They work closely with service advisors, technicians, and parts staff to coordinate repairs, maintenance, and parts sales. Effective Fixed Operations Managers also focus on staff training, process improvement, and meeting performance targets for the dealership.

What is the highest paid position at a car dealership?

The highest paid position at a car dealership is typically the General Manager or Dealer Principal, who oversees all operations and profits. These roles often have the highest compensation, including salary, bonuses, and profit sharing, due to their responsibility for the dealership's success.

What are the key skills and qualifications needed to thrive as a Fixed Operations Manager, and why are they important?

To thrive as a Fixed Operations Manager, you need a solid background in automotive service operations, inventory management, and customer service, typically supported by experience in dealership environments and sometimes a degree in business or automotive management. Familiarity with dealership management systems (DMS), repair order software, and manufacturer certification programs is highly valuable. Leadership, problem-solving, and strong communication skills help motivate teams and ensure customer satisfaction. These skills are essential for optimizing service department efficiency, driving revenue growth, and maintaining high customer loyalty in a competitive market.

Is operations manager a high position?

An operations manager is generally considered a mid- to senior-level management role responsible for overseeing daily business activities, implementing policies, and improving efficiency. The position often requires leadership skills, experience, and sometimes certifications, and it can lead to higher executive roles such as director or vice president.

What does a fixed operations manager do?

A fixed operations manager oversees the service, parts, and collision repair departments of an automotive dealership. They coordinate staff, manage budgets, ensure customer satisfaction, and optimize operational efficiency using tools like dealership management systems. Strong leadership, communication skills, and industry knowledge are essential for success in this role.

Is ops manager higher than GM?

In the context of a Fixed Operations Manager, this role typically reports to a General Manager (GM) and focuses on overseeing service, parts, and collision repair departments. The GM holds a broader leadership position responsible for overall dealership or business operations, making the GM generally higher in hierarchy than the Fixed Operations Manager.
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What cities near Toronto, ON are hiring for Fixed Operations Manager jobs? Cities near Toronto, ON with the most Fixed Operations Manager job openings:
Fixed Operations Manager jobs near you
Infographic showing various Fixed Operations Manager job openings in Toronto, ON as of July 2026, with employment types broken down into 76% Full Time, 22% Part Time, and 2% Contract. Highlights an 91% Physical, 5% Hybrid, and 4% Remote job distribution.
Fixed Operations Manager - Thornhill Toyota (THT)

Fixed Operations Manager - Thornhill Toyota (THT)

Weins Auto Group

Vaughan, ON • On-site

CA$135K - CA$160K/yr

Full-time

Posted 19 days ago

Job description

Thornhill Toyota, a division of Weins Canada, is currently seeking an experienced Fixed Operations Manager to join our growing, dynamic automotive group. When you join Thornhill Toyota you become a member of an incredibly talented and diverse group of colleagues. The Fixed Operations Manager position is valued and is highly interconnected with the Sales and Parts department managers, who share an overarching goal of maintaining and improving efficient operations.

Driven by excellence and quality results, our Fixed Operations Manager is accountable for supporting the efficient operations of both Service and Parts departments and the achievement of financial, quality and customer satisfaction goals.  Are you ready to lead our team?

Join us; we are transforming the auto industry. See how Weins Auto Group is a great place to work, to learn and grow your career:

  • We offer a competitive compensation plan and a top-notch benefits plan
  • We are with you and value your loyalty by investing in your future with generous group RRSP options and matching program
  • We know everyone needs a long weekend from time to time. We try our best to make that happen for our retail associates.
  • We are lifelong learners and want to support our associates who endeavour to continue their education through our Educational Reimbursement Program
  • We have a generous Vehicle Purchase Program along with a Parts & Service Discount
  • We invest in your career with development and training opportunities.
  • We know employees need support from time-to-time. Our Employee Assistance Program is accessible to all associates.
  • We want more associates just like you and we offer an Employee Referral Program to thank our associates for a great referral
  • We celebrate personal and professional milestones and team events
  • We want to promote healthy lifestyle, and offer a generous fitness discounts & more

Responsibilities:

  • Motivate, coach and mentor the Service and Parts teams to achieve goals, targets and objectives while ensuring exceptional guest satisfaction.
  • Assist and advise on the annual operating budgets, goals & objectives for both Service and Parts departments
  • Monitor appointments, staffing, and shop loading to increase efficiency and productivity
  • Review expense structure and allocation based on financial statements and expense budgeting for each department.
  • In partnership with our Human Resources team, recruit, interview and screen applications for open positions within the dealership Parts and Service department
  • Maintain strong relationship with suppliers, vendors and the manufacturer at all times
  • Work with Service and Parts department associates to keep a current training schedule in order to meet the requirements for certification.
  • Understand and comply with government and company health & safety requirements.

Qualifications:

  • 3 years or more Fixed Operations leadership and management experience in the automotive industry
  • Strong operational leadership abilities (transparency, reporting, safety first, policy and compliance adherence etc.)
  • Track record of exceptional coaching, mentoring and team-building skills
  • Business management experience
  • Strong working knowledge with computers and Microsoft Office Suite (PowerPoint, Excel, Word, etc.)
  • Previous PBS dealer system experiences an asset
  • Prior parts experience is an asset
  • Possesses technical training from a technical college, high school co-op program, and/or manufacturers’ training program. A candidate who possesses a qualified “Class A” technician certification is considered a strong asset
  • Possesses knowledge of applicable local, provincial, and federal regulations and laws pertaining to automotive parts and service
  • Must be able to open and close repair work orders
  • Excellent communication skills, interpersonal skills, and strong presentation skills
  • Valid Ontario Driver’s License with clean driver’s abstract

Weins Auto Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

As part of our recruitment and training process, WEINS Canada (O/A WEINS Auto Group) and all our divisions, use artificial intelligence (AI)-powered tools to assist in evaluating candidates for roles. These tools may be used to:

  • Assess skills and competencies through simulated training environments.
  • Analyze responses to training modules or testing scenarios.
  • Generate performance insights to support hiring decisions.

The AI systems used are designed to support fair and consistent evaluation. We are committed to ensuring that these tools do not result in discrimination or bias based on race, gender, disability, or other protected grounds under the Ontario Human Rights Code. If you have questions or concerns about the use of AI in our hiring or training process, or if you require accommodations, please direct your inquiry to our Talent Acquisition Team at careers@weinsautogroup.com.

Successful candidates will be subject to background checks not limited to criminal, credit, educational and or employment verification.

Accommodation will be provided in accordance with AODA. If you require accommodations during the recruitment process, please indicate this in advance.

This is an existing vacancy.