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Fixed Operations Manager Jobs in Amherstview, ON

Concept2

Office Manager / Accounts

Kingston, ON · On-site

CA$55K - CA$75K/yr

This position combines accounting ownership with daily office administration, operational support ... Compensation for this position consists of a fixed salary range of $55k-$75k, plus participation in ...

All JobsFixed Operations JobsFixed Operations Manager JobsFixed Operations Manager Jobs in Amherstview, ON

Fixed Operations Manager information

What is a fixed operations manager?

A Fixed Operations Manager oversees the service, parts, and sometimes the body shop departments in an automotive dealership. Their primary responsibilities include managing daily operations, ensuring high customer satisfaction, increasing profitability, and maintaining efficient workflow in these departments. They work closely with service advisors, technicians, and parts staff to coordinate repairs, maintenance, and parts sales. Effective Fixed Operations Managers also focus on staff training, process improvement, and meeting performance targets for the dealership.

How does a fixed operations manager typically collaborate with other departments within a dealership?

A Fixed Operations Manager works closely with the service, parts, and sometimes body shop departments to ensure smooth workflows and consistent customer satisfaction. They often coordinate with the sales department to align service promotions or resolve customer concerns that span multiple areas. Regular meetings and clear communication with department heads are common, facilitating unified goals and addressing operational challenges. This collaborative approach helps maximize efficiency, drive profitability, and support overall dealership success.

What are the key skills and qualifications needed to thrive as a fixed operations manager, and why are they important?

To thrive as a Fixed Operations Manager, you need a solid background in automotive service operations, inventory management, and customer service, typically supported by experience in dealership environments and sometimes a degree in business or automotive management. Familiarity with dealership management systems (DMS), repair order software, and manufacturer certification programs is highly valuable. Leadership, problem-solving, and strong communication skills help motivate teams and ensure customer satisfaction. These skills are essential for optimizing service department efficiency, driving revenue growth, and maintaining high customer loyalty in a competitive market.

What is the difference between Fixed Operations Manager vs Service Director?

AspectFixed Operations ManagerService Director
CredentialsExperience in automotive service, certifications like ASE or OEM-specific trainingSimilar certifications, often with additional leadership or business management credentials
Work EnvironmentOversees service, parts, and repair departments within a dealershipLeads the entire service department, focusing on operations, customer satisfaction, and profitability
Industry UsageCommonly used in automotive dealerships and repair shopsPrimarily used in larger dealerships or automotive groups with broader responsibilities

The Fixed Operations Manager and Service Director roles share similar credentials and work environments, both focusing on automotive service operations. However, the Service Director typically has a broader scope, overseeing the entire service department's strategic and operational aspects, especially in larger dealerships. The Fixed Operations Manager often handles day-to-day management, making these roles distinct yet closely related in the automotive industry.

What cities near Amherstview, ON are hiring for Fixed Operations Manager jobs?

Cities near Amherstview, ON with the most Fixed Operations Manager job openings:

Fixed Operations Manager jobs near you

Office Manager / Accounts

Concept2

Kingston, ON • On-site

CA$55K - CA$75K/yr

Full-time

PTO

Posted 21 days ago

Job description

Concept2, a market-leading manufacturer of indoor fitness equipment and composite racing oars, is seeking a motivatedOffice Managerfor our Canadian subsidiary in Kingston, Ontario.

This position combines accounting ownership with daily office administration, operational support, and stakeholder service. The successful candidate will be highly organized, technically confident, self-directed, and comfortable working as part of a small, collaborative team.


Key Responsibilities

  • Manage accounts payable, accounts receivable, reconciliations, monthly reporting, and GST/HST reporting and filing.
  • Production of monthly management accounts, preparing and posting journals including accruals and prepayments, P&Land balance sheet reporting in line with reporting timetables
  • Assistingwith the preparation of budgets
  • Production of year end accounts and tax packs.
  • Maintainaccuratefinancial records and preparetimelyreports and supporting schedules.
  • Oversee day-to-day office administration, records, supplies, and facilities.
  • Support the Subsidiary Leader and provide operationalassistanceduring their absence.
  • Maintain workplace health and safety policies, documentation, and compliance.
  • Build positive relationships with employees, customers, suppliers, and other stakeholders.
  • Identifyopportunities to improve administrative and financial processes.
  • Support a safe, professional, and customer-focused workplace.

Qualifications

  • Experience in accounting, office administration, or a related field; experience in a corporate, manufacturing, sales, fitness, or sporting environment is preferred.
  • Experience with GST/HST reporting, reconciliations, and financial recordkeeping.
  • Proficiencywith ERP systems, accounting software, Microsoft 365, and business technology.
  • Excellent organization, accuracy, communication, and problem-solving skills.
  • Ability to work independently, prioritize multiple responsibilities, andmaintainconfidentiality.
  • A proactive, friendly, and collaborative approach.
  • Commitment to clean, safe, and compliant work practices.
  • A valid driver's license and current or future eligibility to work in Canada.
  • A passion for rowing, fitness, sports, or an active lifestyle is an asset.

Compensation for this position consists of a fixed salary range of $55k-$75k, plus participation in a quarterly variable wage program that is based on company and employee performance, and that adds significantly to total compensation.


Concept2 has an informal office setting, flexible work schedule, and excellent benefits,including RRSP supportand generous paid time off.The workplace is informal, yetprofessionaland friendly, with a supportive environment that rewardshard work.


Concept2 is dedicated to promoting equal employment opportunities and providing a work environment that allows all employees to excel, regardless of their race, color, religion, sex, sexual orientation, national origin, age, disability, status as a protected veteran, or anyother legally protected status. We believe in fostering an inclusive workplace where everyone can thrive and reach their full potential.

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