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Fixed Operations Manager Jobs in Ottawa, ON (NOW HIRING)

The Brick

Superviseur(e) - Operations

Gatineau, QC · On-site

Resultats tangibles en service a la clientele, dans le domaine des operations et du marchandisage * Excellentes habiletes de communication * Excellentes capacites a negocier et a clore * Capacite a ...

The Brick

Superviseur(e) - Oprations

Gatineau, QC · On-site

Résultats tangibles en service à la clientèle, dans le domaine des opérations et du marchandisage * Excellentes habiletés de communication * Excellentes capacités à négocier et à clore

Solink

Accounting Manager

Ottawa, ON · Remote

CA$87K - CA$140K/yr

  • Medical

  • Dental

This empowers teams to make data-driven decisions, enhance security, and improve operational ... You'll operate across revenue (IFRS 15), inventory (IAS 2), and fixed assets (IAS 16) in a hybrid ...

PwC

Finance Transformation, Manager

Ottawa, ON · Hybrid

In financial operations at PwC, you will specialise in improving the efficiency and effectiveness ... Record-to-Report - financial close, consolidation, financial reporting, fixed Assets, project ...

Dilfo

Plumbing Fabrication Manager

Ottawa, ON · On-site

CA$95K - CA$125K/yr

  • Medical

  • Dental

  • Life

Fixed number of paid Wellness days * Corporate program through Good Life Fitness * Discretionary ... Fabrication Operations Leadership * Lead the day-to-day operation of the plumbing fabrication shop ...

Dilfo

Plumbing Fabrication Manager

Gloucester, ON · On-site

  • Medical

  • Dental

  • Life

Fixed number of paid Wellness days * Corporate program through Good Life Fitness * Discretionary ... Fabrication Operations Leadership * Lead the day-to-day operation of the plumbing fabrication shop ...

PwC

SAP FICO, Manager

Ottawa, ON · On-site

... optimise operational efficiency. These individuals analyse client needs, implement software ... General Ledger, Accounts Payable, Accounts Receivables, Fixed Assets, Treasury, Fund and Grant ...

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Fixed Operations Manager information

What is the difference between Fixed Operations Manager vs Service Director?

AspectFixed Operations ManagerService Director
CredentialsExperience in automotive service, certifications like ASE or OEM-specific trainingSimilar certifications, often with additional leadership or business management credentials
Work EnvironmentOversees service, parts, and repair departments within a dealershipLeads the entire service department, focusing on operations, customer satisfaction, and profitability
Industry UsageCommonly used in automotive dealerships and repair shopsPrimarily used in larger dealerships or automotive groups with broader responsibilities

The Fixed Operations Manager and Service Director roles share similar credentials and work environments, both focusing on automotive service operations. However, the Service Director typically has a broader scope, overseeing the entire service department's strategic and operational aspects, especially in larger dealerships. The Fixed Operations Manager often handles day-to-day management, making these roles distinct yet closely related in the automotive industry.

How does a fixed operations manager typically collaborate with other departments within a dealership?

A Fixed Operations Manager works closely with the service, parts, and sometimes body shop departments to ensure smooth workflows and consistent customer satisfaction. They often coordinate with the sales department to align service promotions or resolve customer concerns that span multiple areas. Regular meetings and clear communication with department heads are common, facilitating unified goals and addressing operational challenges. This collaborative approach helps maximize efficiency, drive profitability, and support overall dealership success.

What is a fixed operations manager?

A Fixed Operations Manager oversees the service, parts, and sometimes the body shop departments in an automotive dealership. Their primary responsibilities include managing daily operations, ensuring high customer satisfaction, increasing profitability, and maintaining efficient workflow in these departments. They work closely with service advisors, technicians, and parts staff to coordinate repairs, maintenance, and parts sales. Effective Fixed Operations Managers also focus on staff training, process improvement, and meeting performance targets for the dealership.

What are the key skills and qualifications needed to thrive as a fixed operations manager, and why are they important?

To thrive as a Fixed Operations Manager, you need a solid background in automotive service operations, inventory management, and customer service, typically supported by experience in dealership environments and sometimes a degree in business or automotive management. Familiarity with dealership management systems (DMS), repair order software, and manufacturer certification programs is highly valuable. Leadership, problem-solving, and strong communication skills help motivate teams and ensure customer satisfaction. These skills are essential for optimizing service department efficiency, driving revenue growth, and maintaining high customer loyalty in a competitive market.
What are popular job titles related to Fixed Operations Manager jobs in Ottawa, ON? For Fixed Operations Manager jobs in Ottawa, ON, the most frequently searched job titles are:
What job categories do people searching Fixed Operations Manager jobs in Ottawa, ON look for? The top searched job categories for Fixed Operations Manager jobs in Ottawa, ON are:
What cities near Ottawa, ON are hiring for Fixed Operations Manager jobs? Cities near Ottawa, ON with the most Fixed Operations Manager job openings:
Fixed Operations Manager jobs near you
Infographic showing various Fixed Operations Manager job openings in Ottawa, ON as of August 2026, with employment types broken down into 78% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Superviseur(e) - Operations

The Brick

Gatineau, QC • On-site

Full-time

Posted 29 days ago

Job description

Est-ce un emploi pour vous?

Le service a la clientele est l'une de vos priorites?

Etes-vous un joueur d'equipe et avez-vous un sens du leadership incroyable?

L'atteinte des objectifs est-elle une source de motivation?

Brick cherche a elargir son equipe de gestion. Nous avons besoin de personnes enthousiastes avec une excellente attitude axee sur les clients! L'esprit d'equipe et la volonte de grandir au sein d'une magnifique carriere est une combinaison gagnante! Une experience enrichissante vous attend a l'un de nos fabuleux magasins!

Responsabilites
  • Maintenir l'excellence du marchandisage, de tous les details et du service a la clientele du magasin
  • Recruter, embaucher et former les employes en les encadrant, en les aidant a se fixer des objectifs et en evaluant leur performance
  • Repondre aux problemes en service a la clientele et offrir des solutions
  • S'assurer que les clients sont satisfaits a 100%
  • Montrer l'exemple en faisant la promotion du travail d'equipe dans tous les departements
  • S'assurer que l'entree des donnees est precise et avec un minimum d'erreurs
  • Maintenir les niveaux d'inventaire en magasin et leur precision
  • Controler et faire des rapports pour les comptes recevables et les comptes payables
  • Comprendre toutes les politiques et les procedures du Groupe Brick, les mettre en place et s'assurer qu'elles soient respectees
Qualifications
  • Diplome d'etudes secondaires ou equivalent, education post-secondaire un atout
  • Experience en tant que superviseur-e ou employe-e senior un atout
  • 2 ans d'experience minimum en service a la clientele ou dans le domaine de la vente
  • Resultats tangibles en service a la clientele, dans le domaine des operations et du marchandisage
  • Excellentes habiletes de communication
  • Excellentes capacites a negocier et a clore
  • Capacite a travailler en equipe
  • Capacite a developper les employes en les encadrant et en les formant
  • Excellente gestion du temps et ethique de travail
  • Capacite a promouvoir l'excellence et la fierte dans tous les aspects du magasin
  • Flexibilite a travailler differents quarts de travail, y compris les soirees et les fins de semaine, selon les besoins

Etre bilingue (francais, anglais - parle et ecrit) est necessaire pour les interactions frequentes avec les clients anglophones et francophones dans nos magasins, les colegues et/ou les partenaires/fournisseurs internes a travers le Canada

Pourquoi Brick?
  • Un programme d'avantages sociaux flexible et complet, incluant les soins de sante, les soins dentaires et les services paramedicaux pour vous et votre famille.
  • Remuneration competitive correspondant a votre experience
  • Potentiel d'evolution de carriere avec beaucoup d'acces a un developpement personnel et professionnel
  • Reductions pour les employes
  • Un environnement dynamique pour demontrer vos talents de leadership.

 

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Si vous souhaitez postuler pour ce poste, veuillez contacter notre equipe de recrutement a emplois@thebrick.com.

Joignez votre CV et expliquez-nous pourquoi vous seriez un(e) candidat(e) ideal(e) pour Brick!

Brick s'engage a mettre en uvre des pratiques d'emploi justes et accessibles et a prendre en compte les besoins des personnes handicapees pendant tout le processus de recrutement, de candidature et de selection. Si vous avez besoin d'un amenagement a n'importe quel stade de la procedure, veuillez en informer le/la gestionnaire du recrutement ou contacter hrhires@thebrick.com

Employment Type: FULL_TIME

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