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Fixed Operations Manager Jobs in Toronto, ON (NOW HIRING)

Gatik AI

Operations Supervisor, Fleet

Toronto, ON

Plan daily routes, manage driver schedules, reduce overtime, and improve efficiency. * Customer ... Given extensive knowledge of Gatik's well-defined, fixed route ODDs and hybrid architecture, we are ...

Royal Bank of Canada

Operations Analyst

Toronto, ON · On-site

... Fixed Income Derivatives trades and processing procedures. * Ability to manage stress and work ... Operational Delivery, Process Improvements Additional Job Details Address: RBC CENTRE, 155 ...

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Fixed Operations Manager information

What is a fixed operations manager?

A Fixed Operations Manager oversees the service, parts, and sometimes the body shop departments in an automotive dealership. Their primary responsibilities include managing daily operations, ensuring high customer satisfaction, increasing profitability, and maintaining efficient workflow in these departments. They work closely with service advisors, technicians, and parts staff to coordinate repairs, maintenance, and parts sales. Effective Fixed Operations Managers also focus on staff training, process improvement, and meeting performance targets for the dealership.

How does a fixed operations manager typically collaborate with other departments within a dealership?

A Fixed Operations Manager works closely with the service, parts, and sometimes body shop departments to ensure smooth workflows and consistent customer satisfaction. They often coordinate with the sales department to align service promotions or resolve customer concerns that span multiple areas. Regular meetings and clear communication with department heads are common, facilitating unified goals and addressing operational challenges. This collaborative approach helps maximize efficiency, drive profitability, and support overall dealership success.

What are the key skills and qualifications needed to thrive as a fixed operations manager, and why are they important?

To thrive as a Fixed Operations Manager, you need a solid background in automotive service operations, inventory management, and customer service, typically supported by experience in dealership environments and sometimes a degree in business or automotive management. Familiarity with dealership management systems (DMS), repair order software, and manufacturer certification programs is highly valuable. Leadership, problem-solving, and strong communication skills help motivate teams and ensure customer satisfaction. These skills are essential for optimizing service department efficiency, driving revenue growth, and maintaining high customer loyalty in a competitive market.

What is the difference between Fixed Operations Manager vs Service Director?

AspectFixed Operations ManagerService Director
CredentialsExperience in automotive service, certifications like ASE or OEM-specific trainingSimilar certifications, often with additional leadership or business management credentials
Work EnvironmentOversees service, parts, and repair departments within a dealershipLeads the entire service department, focusing on operations, customer satisfaction, and profitability
Industry UsageCommonly used in automotive dealerships and repair shopsPrimarily used in larger dealerships or automotive groups with broader responsibilities

The Fixed Operations Manager and Service Director roles share similar credentials and work environments, both focusing on automotive service operations. However, the Service Director typically has a broader scope, overseeing the entire service department's strategic and operational aspects, especially in larger dealerships. The Fixed Operations Manager often handles day-to-day management, making these roles distinct yet closely related in the automotive industry.

What are popular job titles related to Fixed Operations Manager jobs in Toronto, ON?

For Fixed Operations Manager jobs in Toronto, ON, the most frequently searched job titles are:

What job categories do people searching Fixed Operations Manager jobs in Toronto, ON look for?

The top searched job categories for Fixed Operations Manager jobs in Toronto, ON are:

What cities near Toronto, ON are hiring for Fixed Operations Manager jobs?

Cities near Toronto, ON with the most Fixed Operations Manager job openings:

Fixed Operations Manager jobs near you
Infographic showing various Fixed Operations Manager job openings in Toronto, ON as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 11% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution.

Product Operations Manager - Atomic Spectrometry (Woodbridge, ON)

PerkinElmer

Woodbridge, ON • On-site

CA$100K - CA$122K/yr

Full-time

Posted 11 days ago

PerkinElmer rating

8.3

Company rating: 8.3 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Job TitleProduct Operations Manager - Atomic Spectrometry (Woodbridge, ON)
Location(s)Woodbridge

Job Description

The Product Operations Manager sits within the Atomic Spectrometry team. This role is the operational engine of the product line; addressing every quality issue, supply chain disruption, customer escalation, and procurement challenge so that the Strategic Product Manager can remain focused on strategy and NPIs without interruption.

Location: On site Monday-Friday in our Woodbridge, Ontario office.

Escalation Management

  • Serve as the primary point of contact for all quality escalation issues, from production defects, field failures, and customer complaints; triaging, owning, and driving to resolution
  • Manage cross-functional escalation resolution involving Quality, Service, Manufacturing, and Customer Support teams
  • Maintain a live escalation tracker and provide regular status reporting to the VP Product Line and Senior Director
  • Escalate to the Strategic Product Manager only when an issue has direct roadmap or lifecycle implications

Supply Chain & Capacity

  • Own supply chain issue resolution for the product line: parts shortages, lead time problems, supplier quality issues
  • Provide capacity planning inputs and production schedule visibility to support AOP and NPI planning
  • Monitor inventory health, backlog, and on-time delivery performance in partnership with Supply Chain and Operations

Procurement & Sourcing Support

  • Coordinate with R&D and the procurement team on supplier qualification, RFQ processes, and vendor management for the product line
  • Support "make vs. buy" decisions and cost improvement initiatives by providing product-line context and requirements
  • Manage vendor relationships and performance tracking for key product line suppliers

Sustaining Engineering Coordination

  • Prioritize and manage the sustaining engineering backlog in partnership with R&D: bug fixes, component changes, regulatory updates.
  • Own the triage process for field-reported product issues that require engineering investigation
  • Ensure sustaining engineering resources are allocated to the highest-impact issues

Cross-functional Coordination

  • Act as the product line's operational liaison with Quality, Manufacturing, Supply Chain, Service, and Customer Support functions
  • Represent the product line in operational review meetings and escalation forums
  • Provide operational data and insights to support AOP planning and quarterly business reviews

Basic Requirements

  • Bachelor's degree in Engineering, Operations, Supply Chain, Chemistry, or a related field
  • Minimum 5 years of experience in product operations, supply chain, quality management, or related functions in a high-tech or scientific instrumentation environment
  • Strong understanding of quality management systems and escalation processes
  • Experience working cross-functionally with Quality, Manufacturing, Supply Chain, and Customer Support teams
  • Excellent organizational and project management skills - comfortable managing multiple open issues simultaneously

Preferred Characteristics

  • Experience with analytical instrumentation or laboratory equipment products
  • Familiarity with SAP or similar ERP systems
  • Experience with sustaining engineering processes and backlog management
  • Strong data analysis skills - ability to track, trend, and report operational metrics
  • Demonstrated ability to drive issues to closure in complex, matrixed organizations

The annualcompensation range for this full-time position is $100,000.00 to $122,000.00. The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.

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