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Fixed Operations Manager Jobs (NOW HIRING)

Chevrolet Of Troy

Fixed Operations Director

Troy, OH · On-site

Manage and direct all fixed operations activities including service.. * Develop and implement strategies to improve operational efficiency and customer satisfaction. * Lead, coach, and mentor ...

Chevrolet Of Troy

Fixed Operations Director

Troy, OH

Responsibilities Manage and direct all fixed operations activities including service.. Develop and implement strategies to improve operational efficiency and customer satisfaction. * Lead, coach, and ...

Chevrolet Of Troy

Fixed Operations Director

Troy, OH · On-site

Manage and direct all fixed operations activities including service.. * Develop and implement strategies to improve operational efficiency and customer satisfaction. * Lead, coach, and mentor ...

Chevrolet Of Troy

Fixed Operations Director

Troy, OH · On-site

Manage and direct all fixed operations activities including service.. * Develop and implement strategies to improve operational efficiency and customer satisfaction. * Lead, coach, and mentor ...

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All JobsFixed Operations Manager Jobs

Fixed Operations Manager information

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$31K

$63.5K

$118.5K

How much do fixed operations manager jobs pay per year?

As of Jun 20, 2026, the average yearly pay for fixed operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What position is GSM?

In the context of a Fixed Operations Manager role, GSM typically stands for General Service Manager, who oversees service department operations, manages staff, and ensures customer satisfaction. The position requires strong leadership, technical knowledge, and often certification in automotive or service management. GSM is a key leadership role within automotive dealerships or service centers.

What is the difference between Fixed Operations Manager vs Service Director?

AspectFixed Operations ManagerService Director
CredentialsExperience in automotive service, certifications like ASE or OEM-specific trainingSimilar certifications, often with additional leadership or business management credentials
Work EnvironmentOversees service, parts, and repair departments within a dealershipLeads the entire service department, focusing on operations, customer satisfaction, and profitability
Industry UsageCommonly used in automotive dealerships and repair shopsPrimarily used in larger dealerships or automotive groups with broader responsibilities

The Fixed Operations Manager and Service Director roles share similar credentials and work environments, both focusing on automotive service operations. However, the Service Director typically has a broader scope, overseeing the entire service department's strategic and operational aspects, especially in larger dealerships. The Fixed Operations Manager often handles day-to-day management, making these roles distinct yet closely related in the automotive industry.

How does a Fixed Operations Manager typically collaborate with other departments within a dealership?

A Fixed Operations Manager works closely with the service, parts, and sometimes body shop departments to ensure smooth workflows and consistent customer satisfaction. They often coordinate with the sales department to align service promotions or resolve customer concerns that span multiple areas. Regular meetings and clear communication with department heads are common, facilitating unified goals and addressing operational challenges. This collaborative approach helps maximize efficiency, drive profitability, and support overall dealership success.

What is the hardest job at a car dealership?

The Fixed Operations Manager role can be one of the most challenging at a car dealership due to managing service and parts departments, overseeing technicians, and ensuring customer satisfaction while controlling costs. It requires strong leadership, technical knowledge, and the ability to handle high-pressure situations regularly.

What is a Fixed Operations Manager?

A Fixed Operations Manager oversees the service, parts, and sometimes the body shop departments in an automotive dealership. Their primary responsibilities include managing daily operations, ensuring high customer satisfaction, increasing profitability, and maintaining efficient workflow in these departments. They work closely with service advisors, technicians, and parts staff to coordinate repairs, maintenance, and parts sales. Effective Fixed Operations Managers also focus on staff training, process improvement, and meeting performance targets for the dealership.

What is the highest paid position at a car dealership?

The highest paid position at a car dealership is typically the General Manager or Dealer Principal, who oversees all operations and profits. These roles often earn six-figure salaries, with additional bonuses and incentives based on dealership performance.

What are the key skills and qualifications needed to thrive as a Fixed Operations Manager, and why are they important?

To thrive as a Fixed Operations Manager, you need a solid background in automotive service operations, inventory management, and customer service, typically supported by experience in dealership environments and sometimes a degree in business or automotive management. Familiarity with dealership management systems (DMS), repair order software, and manufacturer certification programs is highly valuable. Leadership, problem-solving, and strong communication skills help motivate teams and ensure customer satisfaction. These skills are essential for optimizing service department efficiency, driving revenue growth, and maintaining high customer loyalty in a competitive market.

What does a fixed operations manager do?

A fixed operations manager oversees the service, parts, and collision repair departments of an automotive dealership. They are responsible for managing staff, ensuring customer satisfaction, and meeting financial targets through effective operations and process improvements. Strong leadership, knowledge of automotive service procedures, and familiarity with dealership management systems are essential skills for this role.
More about Fixed Operations Manager jobs
What cities are hiring for Fixed Operations Manager jobs? Cities with the most Fixed Operations Manager job openings:
What are the most commonly searched types of Fixed Operations jobs? The most popular types of Fixed Operations jobs are:
What states have the most Fixed Operations Manager jobs? States with the most job openings for Fixed Operations Manager jobs include:
What job categories do people searching Fixed Operations Manager jobs look for? The top searched job categories for Fixed Operations Manager jobs are:
Fixed Operations Manager jobs near you
Infographic showing various Fixed Operations Manager job openings in the United States as of June 2026, with employment types broken down into 94% Full Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $63,456 per year, or $30.5 per hour.

Fixed Ops Director

Fixed-Ops Talent Solutions

Fort Walton Beach, FL

$150K - $300K/yr

Full-time

Posted 10 days ago

Be an early applicant

Job description

Fixed Operations Director

Company: Fixed Ops Staffing
Job Type: Full-Time
Location: Multiple Opportunities Available
Compensation: $150,000 - $300,000+ Annually (Based on Experience, Fixed Operations Performance, Department Volume, and Dealership Compensation Plans)

Join the Fixed Ops Staffing Talent Network

Fixed Ops Staffing partners with leading automotive dealerships throughout the Southeast to connect top fixed operations leaders with outstanding career opportunities.

We are actively seeking experienced Fixed Operations Directors for current and future dealership opportunities. Whether you're overseeing a single high-performing dealership, managing multiple rooftops, or leading fixed operations for a large dealer group, we'd like to connect with you.

Responsibilities

  • Provide strategic leadership and oversight for dealership fixed operations departments, including service, parts, collision, and customer retention initiatives.
  • Drive profitability, operational excellence, and customer satisfaction across all fixed operations functions.
  • Develop and implement strategies to increase customer pay sales, gross profit, technician productivity, retention, and departmental performance.
  • Lead and mentor Service Managers, Parts Managers, Collision Managers, and other department leaders.
  • Monitor and improve key performance indicators including labor sales, gross profit, effective labor rate, technician efficiency, parts inventory performance, CSI, and retention metrics.
  • Collaborate with executive leadership to develop annual budgets, growth initiatives, and operational objectives.
  • Recruit, develop, and retain top fixed operations talent.
  • Ensure compliance with manufacturer programs, dealership policies, and industry best practices.
  • Identify opportunities to improve processes, increase efficiency, and maximize profitability across multiple departments.
  • Drive a culture of accountability, leadership development, and continuous improvement.

Qualifications

  • Previous Fixed Operations Director, Fixed Ops Manager, Service Director, or equivalent leadership experience required.
  • Proven success leading profitable fixed operations departments.
  • Strong understanding of service, parts, customer retention, and dealership operations.
  • Demonstrated ability to improve profitability, technician retention, customer satisfaction, and departmental performance.
  • Experience managing department leaders and large teams.
  • Strong leadership, communication, financial, and strategic planning skills.
  • Experience with dealership management systems such as CDK, Reynolds & Reynolds, Dealertrack, Tekion, or similar platforms.
  • Valid driver's license required.

Preferred Experience

Experience with domestic, import, luxury, hybrid, diesel, and EV brands is welcomed.

Candidates with backgrounds in:

  • Multi-Rooftop Operations
  • Dealer Group Leadership
  • Service Department Growth
  • Parts Department Optimization
  • Technician Recruitment & Retention
  • Customer Retention Programs
  • Fixed Operations Turnarounds
  • High-Volume Service & Parts Operations

are strongly encouraged to apply.

Opportunities Available For

  • Fixed Operations Directors
  • Fixed Ops Managers
  • Service Directors
  • Multi-Store Fixed Ops Leaders
  • Regional Fixed Operations Managers
  • Corporate Fixed Operations Leaders

Why Join Our Talent Network?

  • Access to dealership opportunities with respected dealer groups
  • Confidential career representation
  • Executive-level compensation opportunities
  • Career advancement opportunities
  • Relocation opportunities may be available
  • Opportunities ranging from single-point dealerships to large automotive groups
  • No cost to candidates

Apply Today

If you're an experienced Fixed Operations Director interested in exploring current or future opportunities, we encourage you to apply today.

Our recruiting team will review your background and contact you regarding opportunities that align with your leadership experience, operational achievements, compensation goals, and long-term career objectives.

Fixed Ops Staffing
Connecting Top Automotive Talent with Leading Dealerships.