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Fixed Operations Manager Jobs (NOW HIRING)

Support and Manage the Service Manager(s) as part of the Fixed Operations team in the location * Ensure a consistently high level of internal and external customer satisfaction throughout the service ...

Support and Manage the Service Manager(s) as part of the Fixed Operations team in the location * Ensure a consistently high level of internal and external customer satisfaction throughout the service ...

Support and Manage the Service Manager(s) as part of the Fixed Operations team in the location * Ensure a consistently high level of internal and external customer satisfaction throughout the service ...

Support and Manage the Service Manager(s) as part of the Fixed Operations team in the location * Ensure a consistently high level of internal and external customer satisfaction throughout the service ...

Fixed Operations Director

Newhall, CA · On-site

$95K - $145K/yr

Support and Manage the Service Manager(s) as part of the Fixed Operations team in the location * Ensure a consistently high level of internal and external customer satisfaction throughout the service ...

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Fixed Operations Manager information

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$31K

$63.5K

$118.5K

How much do fixed operations manager jobs pay per year?

As of May 31, 2026, the average yearly pay for fixed operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Fixed Operations Manager, and why are they important?

To thrive as a Fixed Operations Manager, you need a solid background in automotive service operations, inventory management, and customer service, typically supported by experience in dealership environments and sometimes a degree in business or automotive management. Familiarity with dealership management systems (DMS), repair order software, and manufacturer certification programs is highly valuable. Leadership, problem-solving, and strong communication skills help motivate teams and ensure customer satisfaction. These skills are essential for optimizing service department efficiency, driving revenue growth, and maintaining high customer loyalty in a competitive market.

How does a Fixed Operations Manager typically collaborate with other departments within a dealership?

A Fixed Operations Manager works closely with the service, parts, and sometimes body shop departments to ensure smooth workflows and consistent customer satisfaction. They often coordinate with the sales department to align service promotions or resolve customer concerns that span multiple areas. Regular meetings and clear communication with department heads are common, facilitating unified goals and addressing operational challenges. This collaborative approach helps maximize efficiency, drive profitability, and support overall dealership success.

What is a Fixed Operations Manager?

A Fixed Operations Manager oversees the service, parts, and sometimes the body shop departments in an automotive dealership. Their primary responsibilities include managing daily operations, ensuring high customer satisfaction, increasing profitability, and maintaining efficient workflow in these departments. They work closely with service advisors, technicians, and parts staff to coordinate repairs, maintenance, and parts sales. Effective Fixed Operations Managers also focus on staff training, process improvement, and meeting performance targets for the dealership.

What is the difference between Fixed Operations Manager vs Service Director?

AspectFixed Operations ManagerService Director
CredentialsExperience in automotive service, certifications like ASE or OEM-specific trainingSimilar certifications, often with additional leadership or business management credentials
Work EnvironmentOversees service, parts, and repair departments within a dealershipLeads the entire service department, focusing on operations, customer satisfaction, and profitability
Industry UsageCommonly used in automotive dealerships and repair shopsPrimarily used in larger dealerships or automotive groups with broader responsibilities

The Fixed Operations Manager and Service Director roles share similar credentials and work environments, both focusing on automotive service operations. However, the Service Director typically has a broader scope, overseeing the entire service department's strategic and operational aspects, especially in larger dealerships. The Fixed Operations Manager often handles day-to-day management, making these roles distinct yet closely related in the automotive industry.

More about Fixed Operations Manager jobs
What cities are hiring for Fixed Operations Manager jobs? Cities with the most Fixed Operations Manager job openings:
What are the most commonly searched types of Fixed Operations jobs? The most popular types of Fixed Operations jobs are:
What states have the most Fixed Operations Manager jobs? States with the most job openings for Fixed Operations Manager jobs include:
Coach / Fixed Operations Specialist

Coach / Fixed Operations Specialist

Chris Collins, Inc.

Charlotte, NC

Full-time

Posted 18 hours ago


Job description

Are You Addicted to Fixing Broken Dealerships?

Coach / Fixed Operations Specialist – Automotive & Commercial Truck

Do you know how to walk into a dealership, spot the dysfunction, fix the problems, and turn fixed operations into a profit machine?

We are looking for a proven Coach / Fixed Operations Specialist who thrives on building accountability, improving execution, increasing profitability, and helping dealerships perform at a higher level. This role is for someone who understands the real-world demands of automotive and/or commercial truck fixed operations and knows how to create results in service, parts, and leadership performance.

If you have ever said:

  • “This dealership could be so much better”

  • “They are managing symptoms instead of the real problem”

  • “No one is driving accountability”

  • “There is too much profit being left on the table”

…then this role may be built for you.

What You Will Be Responsible For
  • Implementing a system/process in a dealership’s fixed operations, and driving performance and removing the true barriers to profitability

  • Coaching leaders in service, parts, and fixed ops on execution, accountability, and process discipline

  • Improving labor sales, gross profit, technician productivity, efficiency, staffing effectiveness, and customer retention

  • Helping dealerships eliminate drift, strengthen culture, and operate with greater consistency

  • Turning under-performing departments into more profitable, scale-able, and customer-focused operations

  • Serving as a trusted partner who can challenge leadership and help drive meaningful change

What We Need
  • Strong dealership fixed operations experience in automotive and/or commercial truck

  • Background as a Service Manager, Fixed Ops Director, Parts Manager, GM, Dealer Operator, or high-level consultant/coach

  • A track record of improving performance, profitability, and accountability

  • The ability to diagnose root causes, not just react to surface problems

  • Strong leadership presence with the ability to coach, influence, and challenge others

  • Willingness to travel and work directly with dealership teams onsite

Who You Are

You are not afraid of hard truths.
You know what great looks like.
You can identify gaps quickly.
You know how to get a team aligned, focused, and moving.
You care about customer experience, but you also understand that strong process and accountability are what drive sustainable profit.

This is not a sit-back-and-observe type of role.
This is for someone who wants to help fix dealerships and make them measurably better.

If you know how to improve fixed operations and create profit, we want to talk to you.

If you’re tired of the grind and ready to coach the next generation of parts and service leaders, apply today. Be part of something bigger—the Service Drive Revolution.

Apply now and become part of the Service Drive Revolution.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.