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Fixed Operations Manager Jobs (NOW HIRING)

Camping World

Fixed Operations Director

Liberty Lake, WA · On-site

$95K - $145K/yr

Support and Manage the Service Manager(s) as part of the Fixed Operations team in the location * Ensure a consistently high level of internal and external customer satisfaction throughout the service ...

Camping World

Fixed Operations Director

Boyertown, PA · On-site

$95K - $145K/yr

Support and Manage the Service Manager(s) as part of the Fixed Operations team in the location * Ensure a consistently high level of internal and external customer satisfaction throughout the service ...

Chris Collins, Inc.

Fixed Operations Coach

$17 - $22/hr

What You'll Do As a Commercial Truck Fixed Operations Coach, you'll partner with owners, general ... Coach managers in leadership, accountability, KPI mastery, and execution * Help teams transform not ...

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How much do fixed operations manager jobs pay per year?

As of May 31, 2026, the average yearly pay for fixed operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Fixed Operations Manager, and why are they important?

To thrive as a Fixed Operations Manager, you need a solid background in automotive service operations, inventory management, and customer service, typically supported by experience in dealership environments and sometimes a degree in business or automotive management. Familiarity with dealership management systems (DMS), repair order software, and manufacturer certification programs is highly valuable. Leadership, problem-solving, and strong communication skills help motivate teams and ensure customer satisfaction. These skills are essential for optimizing service department efficiency, driving revenue growth, and maintaining high customer loyalty in a competitive market.

How does a Fixed Operations Manager typically collaborate with other departments within a dealership?

A Fixed Operations Manager works closely with the service, parts, and sometimes body shop departments to ensure smooth workflows and consistent customer satisfaction. They often coordinate with the sales department to align service promotions or resolve customer concerns that span multiple areas. Regular meetings and clear communication with department heads are common, facilitating unified goals and addressing operational challenges. This collaborative approach helps maximize efficiency, drive profitability, and support overall dealership success.

What is a Fixed Operations Manager?

A Fixed Operations Manager oversees the service, parts, and sometimes the body shop departments in an automotive dealership. Their primary responsibilities include managing daily operations, ensuring high customer satisfaction, increasing profitability, and maintaining efficient workflow in these departments. They work closely with service advisors, technicians, and parts staff to coordinate repairs, maintenance, and parts sales. Effective Fixed Operations Managers also focus on staff training, process improvement, and meeting performance targets for the dealership.

What is the difference between Fixed Operations Manager vs Service Director?

AspectFixed Operations ManagerService Director
CredentialsExperience in automotive service, certifications like ASE or OEM-specific trainingSimilar certifications, often with additional leadership or business management credentials
Work EnvironmentOversees service, parts, and repair departments within a dealershipLeads the entire service department, focusing on operations, customer satisfaction, and profitability
Industry UsageCommonly used in automotive dealerships and repair shopsPrimarily used in larger dealerships or automotive groups with broader responsibilities

The Fixed Operations Manager and Service Director roles share similar credentials and work environments, both focusing on automotive service operations. However, the Service Director typically has a broader scope, overseeing the entire service department's strategic and operational aspects, especially in larger dealerships. The Fixed Operations Manager often handles day-to-day management, making these roles distinct yet closely related in the automotive industry.

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Fixed Operations Manager jobs near you
Fixed Operations Director

Fixed Operations Director

Camping World

Liberty Lake, WA • On-site

$95K - $145K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Camping World rating

5.6

Company rating: 5.6 out of 10

Based on 172 frontline employees who took The Breakroom Quiz

470th of 712 rated retailers

Job description

Camping World is seeking a Fixed Operations Director to join our growing team. As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the Service Manager(s) while driving profitability and ensuring customer satisfaction.


What You'll Do:

  • Support and Manage the Service Manager(s) as part of the Fixed Operations team in the location

  • Ensure a consistently high level of internal and external customer satisfaction throughout the service department

  • Drive profitability through increased sales, gross profit, P&L management, and labor cost control

  • Build a high performing team of Technicians, Service Advisors, Parts Associates, Warranty Administrators, Porters, and Detailers through continual associate development and best hiring practices

  • Foster a culture that promotes employee development & retention, customer satisfaction, and philanthropy

  • Create and maintain strong working relationships with external vendors

  • Meet or exceed monthly budget projections

  • Maintain a safe and functional working environment


What You'll Need to Have for the Role:

  • Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports industry is strongly preferred

  • Demonstrated ability to ensure a high level of customer satisfaction and profitability in a fast paced, deadline driven environment

  • Knowledge of RV's and RV systems is a plus

  • Strong written and verbal communication skills

  • Proficiency in a dealership software system (ADP, IDS, Reynolds & Reynolds, etc.)

  • Intermediate or better skills in MS Office (Word, Excel, Outlook)

  • Ability to read and analyze P&L reports

  • Valid driver's license required

  • May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices

  • Prolonged periods of standing, stooping, crawling, and bending

  • Exposure to heights and hazards related to working with electrical and welding equipment

  • Environmental conditions include heat, cold, humidity, noise, dust and wetness

General Compensation Disclosure

The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $95,000 - $145,000 or more. This is a commission-based role with uncapped commissions.

In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.com

We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.

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