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Fixed Operations Manager Jobs in Winnipeg, MB (NOW HIRING)

Birchwood Hyundai

Service Detailer

Winnipeg, MB · On-site

This position reports directly to the Fixed Operations Manager. Job Summary: The Service Detailer provides support at the dealership level by contributing to all areas of the service experience. The ...

New

Birchwood Lexus

Service Lot Attendant

Winnipeg, MB

This position reports directly to the Fixed Operations Manager. Job Summary : The state-of-the-art Lexus store opened July 2020 and is located in South Winnipeg at 200 Lowson Crescent. The new stand ...

Birchwood Honda West

Service Consultant

Winnipeg, MB

This position will be used to develop the successful candidate's understanding of Fixed Operations ... High attention to detail with proven time management and organizational skills * Ability to thrive ...

SMS Equipment

Regional Sales Manager

Winnipeg, MB · On-site

CA$115K - CA$125K/yr

This role partners closely with Operations Managers and key stakeholders to drive strategic sales ... Fixed on site - working from the office or customer site each day. Schedule: Monday to Friday. What ...

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Fixed Operations Manager information

What is a fixed operations manager?

A Fixed Operations Manager oversees the service, parts, and sometimes the body shop departments in an automotive dealership. Their primary responsibilities include managing daily operations, ensuring high customer satisfaction, increasing profitability, and maintaining efficient workflow in these departments. They work closely with service advisors, technicians, and parts staff to coordinate repairs, maintenance, and parts sales. Effective Fixed Operations Managers also focus on staff training, process improvement, and meeting performance targets for the dealership.

How does a fixed operations manager typically collaborate with other departments within a dealership?

A Fixed Operations Manager works closely with the service, parts, and sometimes body shop departments to ensure smooth workflows and consistent customer satisfaction. They often coordinate with the sales department to align service promotions or resolve customer concerns that span multiple areas. Regular meetings and clear communication with department heads are common, facilitating unified goals and addressing operational challenges. This collaborative approach helps maximize efficiency, drive profitability, and support overall dealership success.

What are the key skills and qualifications needed to thrive as a fixed operations manager, and why are they important?

To thrive as a Fixed Operations Manager, you need a solid background in automotive service operations, inventory management, and customer service, typically supported by experience in dealership environments and sometimes a degree in business or automotive management. Familiarity with dealership management systems (DMS), repair order software, and manufacturer certification programs is highly valuable. Leadership, problem-solving, and strong communication skills help motivate teams and ensure customer satisfaction. These skills are essential for optimizing service department efficiency, driving revenue growth, and maintaining high customer loyalty in a competitive market.

What is the difference between Fixed Operations Manager vs Service Director?

AspectFixed Operations ManagerService Director
CredentialsExperience in automotive service, certifications like ASE or OEM-specific trainingSimilar certifications, often with additional leadership or business management credentials
Work EnvironmentOversees service, parts, and repair departments within a dealershipLeads the entire service department, focusing on operations, customer satisfaction, and profitability
Industry UsageCommonly used in automotive dealerships and repair shopsPrimarily used in larger dealerships or automotive groups with broader responsibilities

The Fixed Operations Manager and Service Director roles share similar credentials and work environments, both focusing on automotive service operations. However, the Service Director typically has a broader scope, overseeing the entire service department's strategic and operational aspects, especially in larger dealerships. The Fixed Operations Manager often handles day-to-day management, making these roles distinct yet closely related in the automotive industry.

What are popular job titles related to Fixed Operations Manager jobs in Winnipeg, MB?

For Fixed Operations Manager jobs in Winnipeg, MB, the most frequently searched job titles are:

What job categories do people searching Fixed Operations Manager jobs in Winnipeg, MB look for?

The top searched job categories for Fixed Operations Manager jobs in Winnipeg, MB are:

Fixed Operations Manager jobs near you
Infographic showing various Fixed Operations Manager job openings in Winnipeg, MB as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 14% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution.

Regional Operations Manager

Canadian Industries LTD.

Winnipeg, MB • On-site

Full-time

Posted 3 days ago

New

Job description

ABOUT CIL DULUX

CIL Dulux is committed to delivering high-quality products, service, and expertise to customers through a strong retail network. Our Regional Operations Managers play a key role in building capable teams, creating consistent customer experience, and supporting profitable growth across the business.

POSITION SUMMARY

The Regional Operations Manager is responsible for leading a group of 14 CIL Dulux store locations across the Southeast Region. This role ensures stores deliver excellent customer service, achieve sales and profit objectives, operate within expense guidelines, and maintain strong standards in staffing, merchandising, compliance, and loss prevention. The role requires a hands-on, field-based leader who can coach store teams, build accountability, and drive consistent execution across multiple locations.

This person will work remotely but reside in the Winnipeg, MB area.

KEY RESPONSIBILITIES

  • Lead the day-to-day operational performance of assigned stores, ensuring consistent execution of company standards, policies, and operating procedures.
  • Drive sales performance, profitability, and expense control in alignment with approved plans, budgets, and business priorities.
  • Recruit, develop, coach, and motivate store leaders and team members to build strong performance, engagement, and succession capability.
  • Identify training needs and provide practical coaching, feedback, and development support to strengthen store-level capability.
  • Monitor customer service standards and ensure customer issues are resolved quickly, professionally, and effectively.
  • Maintain appropriate pricing, merchandising, inventory, and store presentation standards in accordance with company procedures.
  • Conduct routine store visits and assessments to review operational execution, compliance, health and safety practices, and loss prevention controls.
  • Ensure interior and exterior store appearance, displays, signage, and merchandising are maintained to required standards.
  • Analyze store performance indicators and partner with store leaders to create action plans that address gaps and improve results.
  • Build strong cross-functional relationships with operations, HR, sales, supply chain, and support teams to resolve issues and support business objectives.

LEADERSHIP EXPECTATIONS

  • Model CIL Dulux values and demonstrate visible, approachable, and accountable leadership across all assigned locations.
  • Create a culture of customer focus, performance ownership, inclusion, continuous improvement, and operational discipline.
  • Communicate priorities clearly, follow up consistently, and remove barriers that prevent store teams from delivering results.
  • Use sound judgment, data, and business insight to influence decisions and support sustainable performance improvements.

QUALIFICATIONS

  • High school diploma or GED required; post-secondary education in business, retail management, or a related field is preferred.
  • Minimum of five years of regional, multi-unit, or equivalent management experience; retail operations experience is strongly preferred.
  • Proven leadership capability with the ability to coach teams, influence decisions, and think strategically in a multi-location environment.
  • Strong customer service orientation and demonstrated ability to resolve customer issues professionally and effectively.
  • Working knowledge of Microsoft Office applications and internet-based business tools.
  • Knowledge of paint, coatings, sundries, or related products is considered an asset.
  • Valid driver’s license required.

Applicants must be authorized to work in Canada without employment-based visa sponsorship (now or in the future). This includes WP, LMIA, TFWP, IMP, PGWP, CUSMA, GTS, OWP, BOWP, SOWP or any other employment-based visas).

PPC Participates in a Fixed and Variable Rate (FAVR) program. With FAVR, you drive your own car and receive tax-free reimbursements that cover both fixed costs (like insurance) and variable costs (like gas), giving you more choice and equity in your vehicle.