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Fixed Operations Manager Jobs in Wisconsin (NOW HIRING)

Delavan Holdings

Service Marketing Manager

Delavan, WI · On-site

This role is ideal for a marketing professional with experience in automotive marketing, fixed operations, customer retention, CRM marketing, dealership marketing, or multi-location marketing ...

Delavan Holdings

Service Marketing Manager

Delavan, WI · On-site

This role is ideal for a marketing professional with experience in automotive marketing, fixed operations, customer retention, CRM marketing, dealership marketing, or multi-location marketing ...

JX Truck Center

Assistant Operations Manager

Neenah, WI · On-site

$90K - $112K/yr

Be accountable for fixed operations' performance (parts, service, body shop). * Collaborate with ... Effectively manage relationships with employees, customers, suppliers, and vendors. * Cultivate a ...

Pwc

Security Operations Analyst Fixed Term

Milwaukee, WI · On-site

$55K - $187K/yr

Industry/Sector Not Applicable Specialism IFS - Operations Management Level Senior Associate & Summary The Opportunity As a Security Operations Analyst Fixed Term, you will focus on confirming the ...

Istate Truck Center

Service Manager

Marshfield, WI

Service Manager Company: I-State Truck Center Location: Marshfield Wisconsin I-State Truck Center ... Expertise in Fixed Operations procedures * Solid understanding of mechanical components and repair ...

Istate Truck Center

Service Manager

Marshfield, WI · On-site

Service Manager Company: I-State Truck Center Location: Marshfield Wisconsin I-State Truck Center ... Expertise in Fixed Operations procedures * Solid understanding of mechanical components and repair ...

Istate Truck Center

Service Manager

Marshfield, WI

Service Manager Company: I-State Truck Center Location: Marshfield Wisconsin I-State Truck Center ... Expertise in Fixed Operations procedures * Solid understanding of mechanical components and repair ...

Pleasureland, Inc.

Service Manager

West Salem, WI · On-site

$85K - $110K/yr

Position Service Manager Job Type Full time Salary Range $85,000 - $110,000 (Base + Commission ... Technician supervision, shop production, or fixed operations leadership * Customer concern ...

PleasureLand RV Center

Service Manager

West Salem, WI

$85K - $110K/yr

Position Service Manager Job Type Full time Salary Range $85,000 - $110,000 (Base + Commission ... Technician supervision, shop production, or fixed operations leadership * Customer concern ...

Pleasureland Inc

Service Manager

West Salem, WI · On-site

$85K - $110K/yr

Position Service Manager Job Type Full time Salary Range $85,000 - $110,000 (Base + Commission ... Technician supervision, shop production, or fixed operations leadership * Customer concern ...

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All JobsFixed Operations Manager JobsFixed Operations Manager Jobs in Wisconsin

Fixed Operations Manager information

See Wisconsin salary details

$31.3K

$64K

$119.6K

How much do fixed operations manager jobs pay per year?

As of Jun 28, 2026, the average yearly pay for fixed operations manager in Wisconsin is $64,050.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,400.00 and $78,200.00 per year, depending on experience, location, and employer.

What position is GSM?

In the context of a Fixed Operations Manager role, GSM typically stands for General Service Manager, who oversees service department operations, manages staff, and ensures customer satisfaction. The position requires strong leadership, technical knowledge, and often certification in automotive or service management. GSM is a key leadership role within automotive dealerships or service centers.

What is the difference between Fixed Operations Manager vs Service Director?

AspectFixed Operations ManagerService Director
CredentialsExperience in automotive service, certifications like ASE or OEM-specific trainingSimilar certifications, often with additional leadership or business management credentials
Work EnvironmentOversees service, parts, and repair departments within a dealershipLeads the entire service department, focusing on operations, customer satisfaction, and profitability
Industry UsageCommonly used in automotive dealerships and repair shopsPrimarily used in larger dealerships or automotive groups with broader responsibilities

The Fixed Operations Manager and Service Director roles share similar credentials and work environments, both focusing on automotive service operations. However, the Service Director typically has a broader scope, overseeing the entire service department's strategic and operational aspects, especially in larger dealerships. The Fixed Operations Manager often handles day-to-day management, making these roles distinct yet closely related in the automotive industry.

How does a Fixed Operations Manager typically collaborate with other departments within a dealership?

A Fixed Operations Manager works closely with the service, parts, and sometimes body shop departments to ensure smooth workflows and consistent customer satisfaction. They often coordinate with the sales department to align service promotions or resolve customer concerns that span multiple areas. Regular meetings and clear communication with department heads are common, facilitating unified goals and addressing operational challenges. This collaborative approach helps maximize efficiency, drive profitability, and support overall dealership success.

What is the hardest job at a car dealership?

The Fixed Operations Manager role can be one of the most challenging at a car dealership due to managing service and parts departments, overseeing technicians, and ensuring customer satisfaction while controlling costs. It requires strong leadership, technical knowledge, and the ability to handle high-pressure situations regularly.

What is a Fixed Operations Manager?

A Fixed Operations Manager oversees the service, parts, and sometimes the body shop departments in an automotive dealership. Their primary responsibilities include managing daily operations, ensuring high customer satisfaction, increasing profitability, and maintaining efficient workflow in these departments. They work closely with service advisors, technicians, and parts staff to coordinate repairs, maintenance, and parts sales. Effective Fixed Operations Managers also focus on staff training, process improvement, and meeting performance targets for the dealership.

What is the highest paid position at a car dealership?

The highest paid position at a car dealership is typically the General Manager or Dealer Principal, who oversees all operations and profits. These roles often earn six-figure salaries, with additional bonuses and incentives based on dealership performance.

What are the key skills and qualifications needed to thrive as a Fixed Operations Manager, and why are they important?

To thrive as a Fixed Operations Manager, you need a solid background in automotive service operations, inventory management, and customer service, typically supported by experience in dealership environments and sometimes a degree in business or automotive management. Familiarity with dealership management systems (DMS), repair order software, and manufacturer certification programs is highly valuable. Leadership, problem-solving, and strong communication skills help motivate teams and ensure customer satisfaction. These skills are essential for optimizing service department efficiency, driving revenue growth, and maintaining high customer loyalty in a competitive market.

What does a fixed operations manager do?

A fixed operations manager oversees the service, parts, and collision repair departments of an automotive dealership. They are responsible for managing staff, ensuring customer satisfaction, and meeting financial targets through effective operations and process improvements. Strong leadership, knowledge of automotive service procedures, and familiarity with dealership management systems are essential skills for this role.
What are the most commonly searched types of Fixed Operations jobs in Wisconsin? The most popular types of Fixed Operations jobs in Wisconsin are:
What are popular job titles related to Fixed Operations Manager jobs in Wisconsin? For Fixed Operations Manager jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Fixed Operations Manager jobs in Wisconsin look for? The top searched job categories for Fixed Operations Manager jobs in Wisconsin are:
What cities in Wisconsin are hiring for Fixed Operations Manager jobs? Cities in Wisconsin with the most Fixed Operations Manager job openings:
Fixed Operations Manager jobs near you

Service Marketing Manager

Delavan Holdings

Delavan, WI

Other

Posted 4 days ago

Job description

Description


Drive Service Growth Across One of the Midwest's Fastest-Growing Automotive Groups


Delavan Holdings and Kunes Automotive Group are seeking an experienced Service Marketing Manager to lead service department marketing initiatives across our growing dealership network.


This role is ideal for a marketing professional with experience in automotive marketing, fixed operations, customer retention, CRM marketing, dealership marketing, or multi-location marketing environments. You'll develop and execute marketing strategies that increase service appointments, improve customer retention, drive fixed operations revenue, and strengthen long-term customer relationships.


Working closely with dealership leadership, Regional Service Directors, Service Managers, and marketing teams, you'll help shape the future of service marketing across Wisconsin, Illinois, and Minnesota.


What You'll Do


Develop Service Marketing Strategies
  • Create and execute service marketing campaigns that increase customer retention, service appointments, and fixed operations revenue.
  • Develop annual, quarterly, and monthly marketing plans aligned with dealership objectives.
  • Identify opportunities to increase customer-pay service business and improve customer lifetime value.
  • Launch localized and regional service promotions tailored to individual markets.
Partner with Dealership Service Teams
  • Serve as the primary marketing resource for service departments throughout the dealership network.
  • Travel to dealership locations to evaluate opportunities, support implementation, and provide training.
  • Build strong partnerships with General Managers, Service Managers, and Fixed Operations leaders.
  • Support customer retention programs, community events, and service growth initiatives.
Lead Customer Retention & Digital Marketing Efforts
  • Manage service-focused marketing campaigns across:
    • Email Marketing
    • SMS/Text Marketing
    • Paid Digital Advertising
    • Direct Mail
    • Social Media
    • Customer Lifecycle Marketing
  • Collaborate with internal teams and agency partners to develop compelling creative and messaging.
  • Utilize CRM data and customer insights to improve retention and reactivation campaigns.
Measure Results & Optimize Performance
  • Track and analyze:
    • Service Appointment Volume
    • Customer Retention Rates
    • Repair Order (RO) Growth
    • Customer-Pay Revenue
    • Marketing ROI
  • Deliver actionable reporting and recommendations to dealership and executive leadership.
  • Continuously improve campaign effectiveness through data-driven decision-making.

Requirements

Required

  • Bachelor's degree in Marketing, Business, Communications, or related field (or equivalent experience).
  • 5+ years of experience in marketing, campaign management, or customer retention marketing.
  • Strong project management and organizational skills.
  • Excellent communication and presentation abilities.
  • Ability to travel 50-60% throughout Wisconsin, Illinois, and Minnesota.
  • Valid driver's license.
Preferred
  • Automotive marketing, dealership marketing, or fixed operations marketing experience.
  • Experience supporting multi-location businesses.
  • Knowledge of CRM platforms and customer retention strategies.
  • Experience with digital advertising, email marketing, and customer lifecycle campaigns.
  • Familiarity with dealership management systems (DMS) and fixed operations performance metrics.
Key Skills
  • Automotive Marketing
  • Service Marketing
  • Fixed Operations
  • Customer Retention
  • CRM Marketing
  • Multi-Location Marketing
  • Digital Marketing
  • Marketing Analytics
  • Campaign Management
  • Relationship Management
  • Project Management
  • Data Analysis
Why Join Delavan Holdings & Kunes Automotive Group?


You'll have the opportunity to directly influence service growth across one of the largest and fastest-growing automotive groups in the Midwest. This role offers visibility with executive leadership, extensive dealership collaboration, and the ability to create measurable business impact through innovative marketing strategies.


If you're passionate about automotive marketing, customer retention, and driving real business results, we'd love to hear from you.


Apply today to join our team as a Service Marketing Manager.

Apply