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Director Fixed Operations Jobs (NOW HIRING)

Camping World

Fixed Operations Director

Columbia, MO · On-site

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the ...

Camping World

Fixed Operations Director

Hamburg, NY · On-site

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the ...

Camping World

Fixed Operations Director

Poteau, OK

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the ...

Camping World

Fixed Operations Director

Georgetown, KY · On-site

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the ...

Camping World

fixed operations director

Wentzville, MO · On-site

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the ...

Camping World

Fixed Operations Director

Wheat Ridge, CO · On-site

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the ...

Camping World

Fixed Operations Director

Thornburg, VA

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of customer satisfaction and profitability at our growing Service Center. You will support and manage the ...

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All JobsDirector Fixed Operations Jobs

Director Fixed Operations information

See salary details

$34K

$107.7K

$179.5K

How much do director fixed operations jobs pay per year?

As of Jul 5, 2026, the average yearly pay for director fixed operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Director Fixed Operations position, and why are they important?

To thrive as a Director Fixed Operations, you need in-depth knowledge of service, parts, and collision center operations, typically supported by experience in automotive dealership management and a relevant bachelor's degree. Familiarity with dealership management systems (DMS), inventory management software, and certifications such as ASE or OEM credentials are often required. Strong leadership, analytical thinking, and effective communication are vital soft skills that set successful candidates apart. These skills ensure efficient service department operations, high customer satisfaction, and the achievement of profitability targets in a competitive automotive environment.

What are the primary responsibilities of a Director Fixed Operations in an automotive dealership?

As a Director Fixed Operations, you are responsible for overseeing all aspects of the service, parts, and body shop departments to ensure profitability and customer satisfaction. Your daily tasks may include monitoring departmental performance metrics, mentoring managers and staff, implementing process improvements, and coordinating with sales and finance departments to create a seamless customer experience. You will also develop strategies to increase sales, control expenses, and maintain strong relationships with vendors and manufacturers. This pivotal role often involves problem-solving and proactive leadership to address operational challenges and drive team success.

What is a Director Fixed Operations job?

A Director of Fixed Operations oversees a dealership's service, parts, and body shop departments, ensuring efficiency, profitability, and customer satisfaction. They develop and implement processes to improve service quality, manage department budgets, and optimize inventory control. Additionally, they train and lead staff, monitor performance metrics, and collaborate with other departments to enhance overall dealership operations. Their goal is to maximize revenue while maintaining high levels of customer service and operational efficiency.

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Director Fixed Operations jobs near you

National Director - Fixed Operations

asburyauto

Sandy Springs, GA • On-site

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

Job description

The Fixed Operations Director is responsible for monitoring and communicating Asbury requirements for fixed operations personnel, productivity, profits and Customer Satisfaction to the dealership personnel. This individual is tasked with recruiting, and training, when necessary, fixed management personnel for the dealerships in his/her region.  He or she is also responsible for supervising dealership management in areas pertinent to manufacturer and dealership goals and procedures. The position also requires the ability to establish and maintain good working relationships with Asbury Management at all levels, dealership management and personnel, as well as members of his/her team.  The RFOD visits the dealerships and departments in his/her region on a continual basis.

  • Assure that dealership fixed management is focused on achieving the departmental goals set by Asbury and dealership management
  • Monitor and instruct that all dealership activities are performed according to the applicable safety requirements and published procedures
  • Assist dealership fixed management in forecasting goals and objectives for personnel, expenses, sales and profits

  • Monitor that dealerships are operating within the Customer Satisfaction Index ratings set by Asbury and the Manufacturer

  • Make recommendations to dealership management

  • Actively encourages the recruitment of dealership management candidates from internal and external sources
  • Assist dealership fixed operations in implementing and consistently performing accepted processes as determined by Asbury, dealership management and the manufacturer
  • Monitor that receivable schedules are current and metrics are within Asbury guidelines for each dealership
  • Ensure that reporting systems required by general management, Asbury and the manufacturer are maintained
  • Hold Fixed Operations meetings within markets on a regular basis
  • Monitor all regional warranty operations for factory compliance, plus timely and accurate claim filing
  • Regularly review the pricing policies of the region’s service and parts operations for competitiveness and profitability  
  • Work with dealership General Management to assist in all segments of Fixed Operation’s personnel, processes and profitability
  • Work effectively in cooperation with the National Parts Director and Collision Director
  • Perform regular, periodic performance evaluations with dealership fixed management, monitor that dealership management is evaluating staff according to Asbury guidelines
  • Must have a minimum of at-least 3-5yrs Automotive experience
  • Must have great interpersonal skills 
  • Must be attentive to detail
  • Must be at-least eighteen years of age
  • Must have a valid Drivers License
  • Must be able to pass pre-employment screening (background and drug)

Company Benefits:

Pay and Recognition:

  • Weekly pay
  • Paid holidays & paid time off
  • Paid training
  • Stock Awards (select management and front-line team members eligible)

Insurance / Retirement:

  • Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
  • Up to 12 weeks paid pregnancy leave (disability leave)
  • Paid Parental Leave
  • Health savings
  • Flex spending accounts (tax-free)
  • Short-term and Long-term disability plans
  • Life Insurance (Whole Life and Term)
  • 401k with company match
  • Pet Insurance

Learning, Tuition Assistance and Career Development:

  • Digital career path tool to assist with career development
  • Continuous training through Asbury's Internal Learning Management System

Professional growth and development opportunities. Additional advantages:

  • Technician Student loan relief resources
  • Employee assistance program
  • Employee discounts on parts and service repairs
  • Scholarship awards
  • Opportunities to join our community service initiatives, which includes paid volunteer hours
  • Employee referral program with bonus opportunities

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