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Fixed Operations Jobs in Wisconsin (NOW HIRING)

Kunes RV

Service Marketing Manager

Delavan, WI · On-site

This role is ideal for a marketing professional with experience in automotive marketing, fixed operations, customer retention, CRM marketing, dealership marketing, or multi-location marketing ...

New

JX Truck Center

Assistant Operations Manager

Neenah, WI

$90K - $112K/yr

Be accountable for fixed operations' performance (parts, service, body shop). * Collaborate with key team members to ensure high-quality results and customer satisfaction. * Make sound business ...

Global Medical Response

$91K - $100K/yr

... EMS Operations Manual, and all state and municipal regulations. * Operates the aircraft in a safe and efficient manner, with emphasis on compliance with the Fixed Wing Flight Manual * Monitors ...

Global Medical Response

$91K - $100K/yr

... EMS Operations Manual, and all state and municipal regulations. * Operates the aircraft in a safe and efficient manner, with emphasis on compliance with the Fixed Wing Flight Manual * Monitors ...

Istate Truck Center

Service Manager

Marshfield, WI · On-site

Expertise in Fixed Operations procedures * Solid understanding of mechanical components and repair processes * Proficiency in customer service, sales, and marketing * Ability to interpret and utilize ...

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All JobsFixed Operations JobsFixed Operations Jobs in Wisconsin

Fixed Operations information

See Wisconsin salary details

$11

$20

$31

How much do fixed operations jobs pay per hour?

As of Jul 9, 2026, the average hourly pay for fixed operations in Wisconsin is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $22.55 per hour, depending on experience, location, and employer.

What does "fixed operations" mean?

Fixed operations refer to the service, parts, and warranty departments within an automotive dealership. These departments handle vehicle maintenance, repairs, and parts sales, and often require skills in customer service, technical knowledge, and familiarity with dealership management systems.

What is the highest paid position at a car dealership?

The highest paid position at a car dealership is typically the general manager or dealership principal, who oversees all operations and can earn six-figure salaries plus bonuses. These roles require strong leadership, experience in sales and service, and often involve profit-sharing or incentive programs.

What jobs in the US pay 300,000 a year?

In the US, high-paying roles related to fixed operations often include automotive service managers, dealership general managers, and executive positions such as regional or district managers, especially in large organizations. These roles typically require extensive experience, leadership skills, and sometimes specialized certifications, with salaries reaching or exceeding $300,000 annually for top performers or in high-volume environments.

What are the typical daily responsibilities of someone working in Fixed Operations at an automotive dealership?

In Fixed Operations, your daily responsibilities often revolve around managing the service, parts, and sometimes body shop departments of the dealership. You'll coordinate with service advisors, technicians, and parts personnel to ensure smooth workflow, efficient customer service, and accurate inventory management. Monitoring repair orders, handling customer concerns, and analyzing department performance metrics are also key tasks. Collaboration with sales and finance departments is common to align after-sales services with overall dealership goals.

What are fixed operations in a dealership?

Fixed operations refer to the departments in an automotive dealership that provide services beyond vehicle sales, specifically the service, parts, and collision repair departments. These departments are called 'fixed' because they offer ongoing, non-variable revenue streams compared to vehicle sales, which can fluctuate. Fixed operations are crucial to a dealership's profitability, focusing on maintenance, repairs, and supplying parts for vehicles. Effective management of fixed operations helps ensure customer satisfaction and repeat business, making them an essential part of the dealership's long-term success.

What is the difference between Fixed Operations vs Service Advisor?

AspectFixed OperationsService Advisor
Primary RoleOversees service, parts, and repair departmentsActs as the liaison between customers and technicians
CredentialsOften requires automotive service certificationsCustomer service experience, sometimes automotive knowledge
Work EnvironmentService bays, parts department, repair shopsDealerships, customer service areas
Industry UsageUsed across automotive dealerships and repair centersCommonly employed in dealerships and service centers

Fixed Operations and Service Advisors both play vital roles in automotive service departments. Fixed Operations manages the overall service, parts, and repair functions, focusing on operations and efficiency. Service Advisors serve as the customer-facing link, explaining repairs and ensuring customer satisfaction. While their responsibilities differ, both roles are essential for a successful service department and often work closely together.

What are the key skills and qualifications needed to thrive in Fixed Operations, and why are they important?

To thrive in Fixed Operations, you need a strong background in automotive service management, inventory control, and customer service, often supported by relevant experience or certifications such as ASE. Familiarity with dealership management systems (DMS), parts catalog software, and service scheduling tools is typically required. Outstanding leadership, problem-solving abilities, and effective communication are essential soft skills for excelling in this role. These skills ensure efficient workflow, high customer satisfaction, and profitability in dealership service and parts departments.

What types of jobs are in operations?

In fixed operations, common jobs include service advisors, technicians, parts specialists, service managers, and warranty administrators. These roles focus on vehicle maintenance, repairs, parts management, and customer service within automotive dealerships or service centers, often requiring technical skills and certifications such as ASE credentials.
What are the most commonly searched types of Fixed Operations jobs in Wisconsin? The most popular types of Fixed Operations jobs in Wisconsin are:
Fixed Operations jobs near you
Infographic showing various Fixed Operations job openings in Wisconsin as of July 2026, with employment types broken down into 71% Full Time, 25% Part Time, 2% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $41,607 per year, or $20 per hour.
Service Marketing Manager

Service Marketing Manager

Kunes RV

Delavan, WI • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Kunes RV rating

6.4

Company rating: 6.4 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

90th of 144 rated car dealerships

Job description

Drive Service Growth Across One of the Midwest's Fastest-Growing Automotive Groups

Delavan Holdings and Kunes Automotive Group are seeking an experienced Service Marketing Manager to lead service department marketing initiatives across our growing dealership network.

This role is ideal for a marketing professional with experience in automotive marketing, fixed operations, customer retention, CRM marketing, dealership marketing, or multi-location marketing environments. You'll develop and execute marketing strategies that increase service appointments, improve customer retention, drive fixed operations revenue, and strengthen long-term customer relationships.

Working closely with dealership leadership, Regional Service Directors, Service Managers, and marketing teams, you'll help shape the future of service marketing across Wisconsin, Illinois, and Minnesota.

What You'll DoDevelop Service Marketing Strategies
  • Create and execute service marketing campaigns that increase customer retention, service appointments, and fixed operations revenue.
  • Develop annual, quarterly, and monthly marketing plans aligned with dealership objectives.
  • Identify opportunities to increase customer-pay service business and improve customer lifetime value.
  • Launch localized and regional service promotions tailored to individual markets.
Partner with Dealership Service Teams
  • Serve as the primary marketing resource for service departments throughout the dealership network.
  • Travel to dealership locations to evaluate opportunities, support implementation, and provide training.
  • Build strong partnerships with General Managers, Service Managers, and Fixed Operations leaders.
  • Support customer retention programs, community events, and service growth initiatives.
Lead Customer Retention & Digital Marketing Efforts
  • Manage service-focused marketing campaigns across:
    • Email Marketing
    • SMS/Text Marketing
    • Paid Digital Advertising
    • Direct Mail
    • Social Media
    • Customer Lifecycle Marketing
  • Collaborate with internal teams and agency partners to develop compelling creative and messaging.
  • Utilize CRM data and customer insights to improve retention and reactivation campaigns.
Measure Results & Optimize Performance
  • Track and analyze:
    • Service Appointment Volume
    • Customer Retention Rates
    • Repair Order (RO) Growth
    • Customer-Pay Revenue
    • Marketing ROI
  • Deliver actionable reporting and recommendations to dealership and executive leadership.
  • Continuously improve campaign effectiveness through data-driven decision-making.

Requirements

Required

  • Bachelor's degree in Marketing, Business, Communications, or related field (or equivalent experience).
  • 5+ years of experience in marketing, campaign management, or customer retention marketing.
  • Strong project management and organizational skills.
  • Excellent communication and presentation abilities.
  • Ability to travel 50-60% throughout Wisconsin, Illinois, and Minnesota.
  • Valid driver's license.
Preferred
  • Automotive marketing, dealership marketing, or fixed operations marketing experience.
  • Experience supporting multi-location businesses.
  • Knowledge of CRM platforms and customer retention strategies.
  • Experience with digital advertising, email marketing, and customer lifecycle campaigns.
  • Familiarity with dealership management systems (DMS) and fixed operations performance metrics.
Key Skills
  • Automotive Marketing
  • Service Marketing
  • Fixed Operations
  • Customer Retention
  • CRM Marketing
  • Multi-Location Marketing
  • Digital Marketing
  • Marketing Analytics
  • Campaign Management
  • Relationship Management
  • Project Management
  • Data Analysis
Why Join Delavan Holdings & Kunes Automotive Group?

You'll have the opportunity to directly influence service growth across one of the largest and fastest-growing automotive groups in the Midwest. This role offers visibility with executive leadership, extensive dealership collaboration, and the ability to create measurable business impact through innovative marketing strategies.

If you're passionate about automotive marketing, customer retention, and driving real business results, we'd love to hear from you.

Apply today to join our team as a Service Marketing Manager.

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