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Fixed Operations Jobs in Wisconsin (NOW HIRING)

J. J. Keller

Operations Support Specialist

Neenah, WI

$53K - $71K/yr

Identifies and fixes issues pertaining to transactions in a timely manner. Works with appropriate ... Work involves operation of personal computer equipment for extended periods of time. We Protect ...

The Andersons, Inc.

Operations Worker II

Kaukauna, WI · On-site

Position Overview The Operations role supports the safe and efficient handling of agricultural ... Operates and maintains various types of mobile and fixed equipment What is Expected of You and ...

Wisconsin

Building Operations Assistant

Madison, WI · On-site

$17/hr

... a fixed location * Responds to emergency situations, assists with safety and security ... Assists with routine unit administrative operational activities Department: Wisconsin Athletics ...

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All JobsFixed Operations JobsFixed Operations Jobs in Wisconsin

Fixed Operations information

See Wisconsin salary details

$11

$20

$31

How much do fixed operations jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for fixed operations in Wisconsin is $20.00, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $22.55 per hour, depending on experience, location, and employer.

What are the typical daily responsibilities of someone working in Fixed Operations at an automotive dealership?

In Fixed Operations, your daily responsibilities often revolve around managing the service, parts, and sometimes body shop departments of the dealership. You'll coordinate with service advisors, technicians, and parts personnel to ensure smooth workflow, efficient customer service, and accurate inventory management. Monitoring repair orders, handling customer concerns, and analyzing department performance metrics are also key tasks. Collaboration with sales and finance departments is common to align after-sales services with overall dealership goals.

What are fixed operations in a dealership?

Fixed operations refer to the departments in an automotive dealership that provide services beyond vehicle sales, specifically the service, parts, and collision repair departments. These departments are called 'fixed' because they offer ongoing, non-variable revenue streams compared to vehicle sales, which can fluctuate. Fixed operations are crucial to a dealership's profitability, focusing on maintenance, repairs, and supplying parts for vehicles. Effective management of fixed operations helps ensure customer satisfaction and repeat business, making them an essential part of the dealership's long-term success.

What is the difference between Fixed Operations vs Service Advisor?

AspectFixed OperationsService Advisor
Primary RoleOversees service, parts, and repair departmentsActs as the liaison between customers and technicians
CredentialsOften requires automotive service certificationsCustomer service experience, sometimes automotive knowledge
Work EnvironmentService bays, parts department, repair shopsDealerships, customer service areas
Industry UsageUsed across automotive dealerships and repair centersCommonly employed in dealerships and service centers

Fixed Operations and Service Advisors both play vital roles in automotive service departments. Fixed Operations manages the overall service, parts, and repair functions, focusing on operations and efficiency. Service Advisors serve as the customer-facing link, explaining repairs and ensuring customer satisfaction. While their responsibilities differ, both roles are essential for a successful service department and often work closely together.

What are the key skills and qualifications needed to thrive in Fixed Operations, and why are they important?

To thrive in Fixed Operations, you need a strong background in automotive service management, inventory control, and customer service, often supported by relevant experience or certifications such as ASE. Familiarity with dealership management systems (DMS), parts catalog software, and service scheduling tools is typically required. Outstanding leadership, problem-solving abilities, and effective communication are essential soft skills for excelling in this role. These skills ensure efficient workflow, high customer satisfaction, and profitability in dealership service and parts departments.
What are the most commonly searched types of Fixed Operations jobs in Wisconsin? The most popular types of Fixed Operations jobs in Wisconsin are:
Fixed Operations jobs near you

Operations Support Specialist

J. J. Keller

Neenah, WI

$53K - $71K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago

Job description

Requisition #: 20712
Functional Area: Administrative Support
Employment Type: Full-Time
Work Options: In Office at Location Specified Above #LI-Onsite
Work Hours: Monday - Friday 8am - 430pm
Position Summary
J. J. is looking for an Operations Support Specialist to join our Service Operations team! J. J. Keller was founded over 70 years ago and we provide over 90% of the Fortune 1000 companies with solutions and expert insights to help create safe work environments and simplify the complexities of compliance. With over 7 million employers in this country, the need for our solutions is always growing. Our success demands we add talent to our team in order to support the needs of our clients.
As part of our Service Operations team, you will process client requests for our Drug & Alcohol, Driver Qualification and Vehicle Services in a timely and accurate manner. This position works closely with clients, vendors, state contacts and team members to meet client expectations.
J. J. Keller offers many great benefits!
  • Annual Reviews, Merit Increases & Quarterly Bonus Program Paid Out When Company Goals are Met!
  • Medical / Dental / Vision Insurance
  • Tuition Reimbursement, eligible your FIRST DAY
  • 401(k) with Employer Match + Company-Funded Annual Profit Sharing
  • 17 Days Paid Time Off (PTO) + 8 Paid Company Holidays + 1 Paid Floating Holiday
There are so many things to love about our home office in Neenah, WI:
  • Jean-friendly environment, every day of the week!
  • Café that offers breakfast, lunch and multiple a la carte items
  • Free Onsite Wellness Clinic for those associates near our corporate office + free telehealth coverage for all associates
  • Free access to our onsite Fitness Center + additional 24/7 access to FLEX by Fitness on Demand to enjoy workouts at home.
  • Near 1-mile long walking trail that wraps around the campus
  • Multiple collaboration stations
Job Responsibilities
  • Processes vehicle transactions such as credentialing new units, ownership transfers, annual renewals, replacement plates, etc. in an accurate and timely manner.
  • Requests and monitors client funds for transactions. Reconciles accounts and requests additional funds when needed.
  • Identifies and fixes issues pertaining to transactions in a timely manner. Works with appropriate internal and external resources as applicable.
  • Processes monthly and quarterly IFTA and Mileage taxes within tight turnaround times; ensuring clients taxes are completed and filed prior to the end of the month.
  • Resolves issues directly with the state when processing errors occur on behalf of the client.
  • Acquires and maintains in-depth knowledge of the applicable local, county, state, and federal regulations that pertain to vehicle services transactions.
Qualifications
Experience/Education:
  • 2+ years of professional services experience utilizing Excel.
  • Post-secondary education in a business-related field preferred.
  • In lieu of degree or experience, would consider a combination of education and related office experience.
Other Skills/Qualifications:
  • Proficient in MS Office Suite with a heavy focus on Excel.
  • Strong organizational, problem solving, communication, and critical thinking skills.
  • Knowledge of local, state, federal regulations pertaining to vehicle credentialing desirable.
  • Ability to apply regulatory knowledge in a variety of situations.
  • Independent and strong decision-making skills.
  • Ability to deal with ambiguity.
  • Desire to meet and exceed client expectations.
  • Willingness to participate in background check/fingerprinting requirements at state or local authorities to obtain access as needed to fulfill services.

Physical Requirements
Work is performed primarily in a standard office environment. Work involves operation of personal computer equipment for extended periods of time.
We Protect People & The Businesses They Run™
Every associate at J. J. Keller makes a difference by creating safer, more respectful workplaces. Whether serving our customers directly with expertise in safety and regulatory compliance or supporting the business with specialized skills, together we contribute to better workplaces for people across North America.
J. J. Keller History: November 1, 2023, marked 70 years of business for J. J. Keller & Associates, Inc. Click HERE to take a tour through three generations of this family-owned business - from our founding as a one-man consulting firm through decades of delivering on our purpose of protecting people and the businesses they run.
J. J. Keller Career Stories: Click HERE to hear from our associates about what they have to say about life as an associate at J. J. Keller.
J. J. Keller Earns 8th Great Place to Work Certification™: Click HERE to find out what makes J. J. Keller great.
J. J. Keller Certified as a Top 100 Most Loved Workplace® in America: Click HERE to find out why our associates LOVE working at J. J. Keller.
2024 Top Company for Women to Work for in Transportation: Click HERE to learn more about this prestigious recognition.
If you experience system-related issues or need assistance with the online application, please call (920) 720-7700.
Professional Referral Program: Not the right role for you, but know someone who could be a great fit? Click HERE to refer them to us through our Professional Referral Programand you will earn a cash payment if your referral is hired.
J. J. Keller & Associates, Inc. is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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