Position OverviewWe are seeking an experienced, results-driven Fixed Operations Director to oversee, optimize, and grow our multi-location service and parts departments. In this strategic role, you ...
Quick apply
Position OverviewWe are seeking an experienced, results-driven Fixed Operations Director to oversee, optimize, and grow our multi-location service and parts departments. In this strategic role, you ...
Regional Fixed Operations Director
Grand Rapids, MI · On-site
$150 - $210/hr
Position Overview We are seeking an experienced, results-driven Fixed Operations Director to oversee, optimize, and grow our multi-location service and parts departments. In this strategic role, you ...
Regional Fixed Operations Director
Grand Rapids, MI · On-site
$150 - $210/hr
Position Overview We are seeking an experienced, results-driven Fixed Operations Director to oversee, optimize, and grow our multi-location service and parts departments. In this strategic role, you ...
Position Overview We are seeking an experienced, results-driven Fixed Operations Director to oversee, optimize, and grow our multi-location service and parts departments. In this strategic role, you ...
Position Overview We are seeking an experienced, results-driven Fixed Operations Director to oversee, optimize, and grow our multi-location service and parts departments. In this strategic role, you ...
Position Overview We are seeking an experienced, results-driven Fixed Operations Director to oversee, optimize, and grow our multi-location service and parts departments. In this strategic role, you ...
Position Overview We are seeking an experienced, results-driven Fixed Operations Director to oversee, optimize, and grow our multi-location service and parts departments. In this strategic role, you ...
Fixed Operations Director
Ludington, MI · On-site
The Fixed Operations Director is responsible for leading and optimizing the Service and Parts Departments to drive operational excellence, profitability, and customer satisfaction. This role requires ...
Fixed Operations Director
Ludington, MI · On-site
The Fixed Operations Director is responsible for leading and optimizing the Service and Parts Departments to drive operational excellence, profitability, and customer satisfaction. This role requires ...
Fixed Operations Director
Ludington, MI · On-site
The Fixed Operations Director is responsible for leading and optimizing the Service and Parts Departments to drive operational excellence, profitability, and customer satisfaction. This role requires ...
Quick apply
Fixed Operations Director
Ludington, MI · On-site
The Fixed Operations Director is responsible for leading and optimizing the Service and Parts Departments to drive operational excellence, profitability, and customer satisfaction. This role requires ...
The Fixed Operations Director is responsible for leading and optimizing the Service and Parts Departments to drive operational excellence, profitability, and customer satisfaction. This role requires ...
The Fixed Operations Director is responsible for leading and optimizing the Service and Parts Departments to drive operational excellence, profitability, and customer satisfaction. This role requires ...
... Director), related to fixed costs expense for both P&SQ and PSFIN * Consolidating Global fixed costs monthly to report to the Global Group Purchasing CFO * Acting as lead operations analyst and ...
... Director), related to fixed costs expense for both P&SQ and PSFIN * Consolidating Global fixed costs monthly to report to the Global Group Purchasing CFO * Acting as lead operations analyst and ...
High Performing Franchise Automotive General Manager
Novi, MI · On-site
$120K - $170K/yr
Experience: 3-5+ years of successful experience as an Automotive General Manager with proven direct oversight of Fixed Operations. * Proven Fixed Ops Track Record: Demonstrated success in expanding ...
Quick apply
High Performing Franchise Automotive General Manager
Novi, MI · On-site
$120K - $170K/yr
Experience: 3-5+ years of successful experience as an Automotive General Manager with proven direct oversight of Fixed Operations. * Proven Fixed Ops Track Record: Demonstrated success in expanding ...
High Performing Franchise Automotive General Manager
Novi, MI · On-site
$120K - $170K/yr
Experience: 3-5+ years of successful experience as an Automotive General Manager with proven direct oversight of Fixed Operations. * Proven Fixed Ops Track Record: Demonstrated success in expanding ...
Quick apply
High Performing Franchise Automotive General Manager
Novi, MI · On-site
$120K - $170K/yr
Experience: 3-5+ years of successful experience as an Automotive General Manager with proven direct oversight of Fixed Operations. * Proven Fixed Ops Track Record: Demonstrated success in expanding ...
Director of Operations
Ann Arbor, MI · On-site
Director of Operations Location: Ann Arbor, Michigan Reports to: Executive Editor, Math Reviews ... Prepare annual operating, personnel, fixed asset, and capital budgets in alignment with executive ...
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Director of Operations
Ann Arbor, MI · On-site
Director of Operations Location: Ann Arbor, Michigan Reports to: Executive Editor, Math Reviews ... Prepare annual operating, personnel, fixed asset, and capital budgets in alignment with executive ...
Director, Accounting Operations
Wixom, MI · On-site
About the Role The Director, Accounting Operations is responsible for leading the day-to-day ... Fixed Assets, Payroll Accounting, Accounts Payable, Accounts Receivable, and Cash Management.
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Director, Accounting Operations
Wixom, MI · On-site
About the Role The Director, Accounting Operations is responsible for leading the day-to-day ... Fixed Assets, Payroll Accounting, Accounts Payable, Accounts Receivable, and Cash Management.
Director, Accounting Operations
Wixom, MI · On-site
About the Role The Director, Accounting Operations is responsible for leading the day-to-day ... Fixed Assets, Payroll Accounting, Accounts Payable, Accounts Receivable, and Cash Management.
Director, Accounting Operations
Wixom, MI · On-site
About the Role The Director, Accounting Operations is responsible for leading the day-to-day ... Fixed Assets, Payroll Accounting, Accounts Payable, Accounts Receivable, and Cash Management.
Field Service Consultant
Detroit, MI · On-site
Provide technical assistance and fixed operations consultation to our dealer service personnel ... CAIR updates needed for each involvement with additional systems as directed by the OEM Provide ...
Field Service Consultant
Detroit, MI · On-site
Provide technical assistance and fixed operations consultation to our dealer service personnel ... CAIR updates needed for each involvement with additional systems as directed by the OEM Provide ...
Director, Accounting Operations
Wixom, MI · On-site
$160K - $170K/yr
About the Role The Director, Accounting Operations is responsible for leading the day-to-day ... Fixed Assets, Payroll Accounting, Accounts Payable, Accounts Receivable, and Cash Management.
Director, Accounting Operations
Wixom, MI · On-site
$160K - $170K/yr
About the Role The Director, Accounting Operations is responsible for leading the day-to-day ... Fixed Assets, Payroll Accounting, Accounts Payable, Accounts Receivable, and Cash Management.
Director, Accounting Operations
Wixom, MI · On-site
About the Role The Director, Accounting Operations is responsible for leading the day-to-day ... Fixed Assets, Payroll Accounting, Accounts Payable, Accounts Receivable, and Cash Management.
Director, Accounting Operations
Wixom, MI · On-site
About the Role The Director, Accounting Operations is responsible for leading the day-to-day ... Fixed Assets, Payroll Accounting, Accounts Payable, Accounts Receivable, and Cash Management.
Director of Finance
Grand Rapids, MI · On-site
$75 - $125/hr
... ODC (other direct cost) to ensure adherence to the performance monitoring system. Inventory ... Monitor and manage fixed costs, ensuring alignment with budgetary targets and operational ...
Director of Finance
Grand Rapids, MI · On-site
$75 - $125/hr
... ODC (other direct cost) to ensure adherence to the performance monitoring system. Inventory ... Monitor and manage fixed costs, ensuring alignment with budgetary targets and operational ...
Director of Finance
Grand Rapids, MI · On-site
$90 - $130/hr
... ODC (other direct cost) to ensure adherence to the performance monitoring system. Inventory ... Monitor and manage fixed costs, ensuring alignment with budgetary targets and operational ...
Director of Finance
Grand Rapids, MI · On-site
$90 - $130/hr
... ODC (other direct cost) to ensure adherence to the performance monitoring system. Inventory ... Monitor and manage fixed costs, ensuring alignment with budgetary targets and operational ...
... Director), related to fixed costs expense for both P&SQ and PSFIN * Consolidating Global fixed costs monthly to report to the Global Group Purchasing CFO * Acting as lead operations analyst and ...
... Director), related to fixed costs expense for both P&SQ and PSFIN * Consolidating Global fixed costs monthly to report to the Global Group Purchasing CFO * Acting as lead operations analyst and ...
Field Service Consultant
Detroit, MI · On-site
Essential Job Functions: • Provide technical assistance and fixed operations consultation to our ... CAIR updates needed for each involvement with additional systems as directed by the OEM • Provide ...
Field Service Consultant
Detroit, MI · On-site
Essential Job Functions: • Provide technical assistance and fixed operations consultation to our ... CAIR updates needed for each involvement with additional systems as directed by the OEM • Provide ...
Fixed Operation Director information
What is a fixed operation director?
Fixed Operation Directors are senior managers in automotive dealerships responsible for overseeing the service, parts, and sometimes body shop departments. Their primary role is to ensure these departments run smoothly, efficiently, and profitably. This includes managing staff, setting budgets, improving customer satisfaction, maintaining inventory, and ensuring compliance with industry standards. They play a crucial part in dealership success, as fixed operations often provide a steady source of revenue beyond vehicle sales.
How does a fixed operation director typically collaborate with other departments to improve service efficiency and customer satisfaction?
A Fixed Operation Director often works closely with the sales, parts, and finance departments to streamline processes and ensure a seamless customer experience. They coordinate with service advisors and technicians to balance workflow, reduce bottlenecks, and implement best practices that improve turnaround times. Regular meetings with department heads help align goals, address challenges, and create strategies for upselling services and retaining customers. This cross-department collaboration is key to driving dealership profitability and maintaining high service standards.
What are the key skills and qualifications needed to thrive as a fixed operation director, and why are they important?
To thrive as a Fixed Operation Director, you need comprehensive knowledge of automotive service operations, inventory management, and business analytics, typically supported by several years of industry experience and sometimes a relevant degree. Familiarity with dealership management systems (DMS), customer relationship management (CRM) software, and manufacturer certification programs is often required. Exceptional leadership, organizational, and customer service skills help in managing teams and delivering a superior client experience. These competencies are vital for optimizing service profitability, enhancing operational efficiency, and maintaining high customer satisfaction in a competitive automotive environment.
What is the difference between Fixed Operation Director vs Service Manager?
| Aspect | Fixed Operation Director | Service Manager |
|---|---|---|
| Credentials | Experience in dealership operations, certifications like ASE or manufacturer-specific training | Similar certifications, often ASE or manufacturer training, with focus on service department management |
| Work Environment | Oversees multiple departments within a dealership, including service, parts, and customer relations | Manages daily operations of the service department, focusing on customer service and technician coordination |
| Industry Usage | Commonly used in automotive dealerships to denote senior service operations leadership | Used widely in automotive service centers to describe department-level management |
The Fixed Operation Director and Service Manager roles both require automotive industry certifications and involve managing service-related operations. The Fixed Operation Director has a broader scope, overseeing multiple departments at a strategic level, while the Service Manager focuses on daily service department management. Both roles are essential for dealership success but differ in scope and responsibilities.
What are the most commonly searched types of Fixed Operation jobs in Michigan?
The most popular types of Fixed Operation jobs in Michigan are:
What are popular job titles related to Fixed Operation Director jobs in Michigan?
For Fixed Operation Director jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Fixed Operation Director jobs in Michigan look for?
The top searched job categories for Fixed Operation Director jobs in Michigan are:
What cities in Michigan are hiring for Fixed Operation Director jobs?
Cities in Michigan with the most Fixed Operation Director job openings:
Fox Motors rating
5.5
Based on 13 frontline employees who took The Breakroom Quiz
134th of 155 rated car dealerships
Job description
Position OverviewWe are seeking an experienced, results-driven Fixed Operations Director to oversee, optimize, and grow our multi-location service and parts departments. In this strategic role, you will report directly to the Vice President of Fixed Operations, executing group-wide initiatives and ensuring elite operational standards.What You'll DoDrive Profitability: Achieve departmental gross profit goals by managing fixed absorption, expenses, and asset utilization.Lead Teams: Recruit, train, and mentor service and parts managers while boosting technician retention.Optimize CSI: Implement robust workflow processes to elevate Customer Satisfaction Index scores and build owner loyalty.Partner with Leadership: Collaborate with the VP of Fixed Operations to forecast revenue goals and deploy software platforms.What We're Looking ForExperience: Minimum 5+ years of successful automotive Fixed Operations or Service Director management.Track Record: Proven ability to manage multi-million dollar P&Ls and hit manufacturer targets.Skills: Exceptional communication, data-driven decision-making, and deep knowledge of DMS platforms.As a Top 150 Dealer Group, we are dedicated to bringing both our employees and customers only the best experience. The vision of Fox Motors is working together moving people throughout life and our primary focus as a Fox Family is finding ways to give back to our employees, community, and customers as a team. We have a passion to see our team develop and grow with Fox University that provides development programs for sales, technicians, and management. Put your career in gear at Fox Motors and apply today!
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