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Director Of Resort Operations Jobs in Michigan (NOW HIRING)

Director of Operations

Lansing, MI · On-site

$24K - $30K/yr

Director of Operations -- Part-Time Lansing Shuffle | Lansing, Michigan Part-Time | Approximately 8-12 Hours per Week | Primarily On-Site About the Role Lansing Shuffle is seeking an experienced ...

The Director of Operations provides strategic and day-to-day leadership for MOKA's administrative and operational functions. This role oversees Finance, Information Technology, Property/Facilities ...

The Director of Operations provides strategic and day-to-day leadership for MOKA's administrative and operational functions. This role oversees Finance, Information Technology, Property/Facilities ...

DIRECTOR OF OPERATIONS

Southfield, MI · On-site

$120 - $150/hr

Kaftan Communities is seeking an experienced, hands-on Director of Operations to lead daily property management operations across our Metro Detroit portfolio. Reporting to the President, this role ...

Director of Operations 1st Shift Kalamazoo, MI Full-Time Compensation commensurate with experience ABOUT SCHUPAN We have been building sustainable material solutions since 1968. At Schupan, you will ...

Director of Operations 1st Shift | Kalamazoo, MI | Full-Time | Compensation commensurate with experience ABOUT SCHUPAN We have been building sustainable material solutions since 1968. At Schupan, you ...

This opportunity is ideal for a high-performing Director of Operations, Area Coach, District Manager, or multi-unit leader with a track record of operational excellence, strong financial performance ...

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Director Of Resort Operations information

What does a director of resort operations do?

A Director of Resort Operations oversees all aspects of a resort's daily operations, ensuring high standards of guest satisfaction and efficient management of staff and resources. They coordinate departments such as housekeeping, front desk, food and beverage, and recreation, while also developing budgets, implementing policies, and maintaining safety protocols. Their goal is to maximize profitability while delivering exceptional guest experiences, often by analyzing performance metrics and making strategic improvements. Directors also handle guest feedback, resolve operational issues, and work closely with senior management to achieve the resort's business objectives.

What are the key skills and qualifications needed to thrive as a director of resort operations?

To thrive as a Director of Resort Operations, you need extensive management experience in hospitality, a bachelor's degree in hospitality or business, and strong financial acumen. Familiarity with property management systems, budgeting software, and industry certifications such as CHA (Certified Hotel Administrator) is common. Exceptional leadership, problem-solving abilities, and strong interpersonal communication set standout professionals apart in this role. These skills ensure smooth daily operations, guest satisfaction, and the financial success of the resort.

How does a director of resort operations typically collaborate with other departments to ensure a seamless guest experience?

A Director of Resort Operations works closely with department heads across housekeeping, food and beverage, front desk, maintenance, and recreation to coordinate daily operations and address guest needs promptly. They hold regular meetings to align goals, discuss challenges, and implement service improvements. This role also involves cross-departmental training initiatives and collaborative problem-solving to maintain high service standards throughout the resort. Effective communication and teamwork are essential to ensure all departments work in harmony, ultimately enhancing the guest experience.

What is the difference between Director Of Resort Operations vs Resort Manager?

AspectDirector Of Resort OperationsResort Manager
ResponsibilitiesOversees multiple departments, strategic planning, and overall resort performanceManages daily operations, guest services, and staff at a specific resort
CredentialsTypically requires extensive hospitality experience, leadership skills, and sometimes advanced degreesExperience in hospitality management, customer service, and operational skills
Work EnvironmentCorporate office and multiple resort locationsOn-site at a specific resort
Industry UsageCommon in large resort chains and corporate structuresCommon in individual resorts and smaller hotel properties

The main difference is that the Director Of Resort Operations focuses on strategic oversight and multiple properties, while the Resort Manager handles daily operations at a single resort. Both roles require hospitality experience, but the Director position involves higher-level management and planning responsibilities.

What are popular job titles related to Director Of Resort Operations jobs in Michigan?

For Director Of Resort Operations jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Director Of Resort Operations jobs in Michigan look for?

The top searched job categories for Director Of Resort Operations jobs in Michigan are:

What cities in Michigan are hiring for Director Of Resort Operations jobs?

Cities in Michigan with the most Director Of Resort Operations job openings:

Infographic showing various Director Of Resort Operations job openings in Michigan as of August 2026, with employment types broken down into 83% Full Time, 12% Part Time, 2% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Groundskeeper - Seasonal - WorldMark Bear Lake Utah Resort

Travel + Leisure Co.

Bear Lake, MI • On-site

$14.25 - $18.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago


Travel + Leisure Co. rating

7.5

Company rating: 7.5 out of 10

Travel + Leisure Co.

Based on 25 frontline employees who took The Breakroom Quiz

7.8

Company rating compared to similar companies: 7.8 out of 10

Travel agencies average

Based on 157 frontline employees who took The Breakroom Quiz

The best things about working at Travel + Leisure Co.

  • 94%

    94% say their managers don’t change their shifts at short notice

    say their managers don’t change their shifts at short notice

  • 94%

    94% say their health insurance is affordable

    say their health insurance is affordable

  • 77%

    77% say they have respectful managers

    say they have respectful managers

Featured by Travel + Leisure Co., based on 25 Breakroom Quiz responses from their frontline employees


Job description

We Put the World on Vacation

Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

How You'll Shine:
As a Groundskeeper, you will make dream vacations by providing quality results for our guests by using the highest standards to maintain the resort grounds. The Groundskeeper supports general resort operations and grounds keeping function by ensuring the general upkeep of resort grounds and landscaping at all times.
How You'll Make an Impact:

  • Assist the Building Technicians and Custodians as needed.

  • Maintain resort grounds on a daily basis.

  • Pick up and dispose of site trash.

  • Maintain clean conditions in refuse area.

  • Keep roadways, loading/unloading areas, parking garage and walkways free of litter.

  • Ensure site beauty and safety awareness by looking for and reporting faulty items requiring repair and maintenance.

  • Monitor water/sprinkler systems throughout the resort keeping them at peak efficiency and in good repair.

  • Ensure safety compliance with respect to resort grounds.

  • Assist with the planting or removal off landscape and general grounds.


What You'll Bring:

  • Ability to work in a fast paced environment.

  • Strong ability to communicate effectively with employees, guests and owners.

  • Possess ability to work independently and follow instructions.

  • A professional appearance and positive, can-do attitude with team focus.

How You'll Be Rewarded:

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include:

Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.

  • Medical
  • Dental
  • Vision
  • Flexible spending accounts
  • Life and accident coverage
  • Disability
  • Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
  • Wish day paid time to volunteer at an approved organization of your choice
  • 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
  • Legal and identify theft plan
  • Voluntary income protection benefits
  • Wellness program (subject to provider availability)
  • Employee Assistance Program

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.


Working at Travel + Leisure Co.

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From Travel + Leisure Co.


What Travel + Leisure Co. employees say

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