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Resort Director Jobs in Michigan (NOW HIRING)

Treetops Resort

Director of Sales & Marketing

Gaylord, MI · On-site

$70 - $100/hr

Treetops Resort is a four-season destination resort in Northern Michigan offering golf, skiing ... The Director of Sales and Marketing is a key leadership position responsible for overseeing all ...

Lake Chemung Outdoor Resort

Be Seen First

RV Resort Maintenance/Security Manager

Howell, MI · On-site

$40K - $55K/yr

We are looking to hire an RV Resort Maintenance/Security Manager to join our team! You will be ... Provide administrative assistance to the Board of Directors and office * Encourage and improve ...

Lake Chemung Outdoor Resort

Be Seen First

RV Resort Maintenance/Security Manager

Howell, MI · On-site

$40K - $55K/yr

We are looking to hire an RV Resort Maintenance/Security Manager to join our team! You will be ... Provide administrative assistance to the Board of Directors and office * Encourage and improve ...

Gun Lake Tribal Gaming

Director of Finance

Wayland, MI · On-site

$150 - $220/hr

At Gun Lake Casino Resort, every Team Member is an ambassador, essential to the success of our ... Direct, coach, mentor, and develop the Finance leadership team, fostering a culture of ...

New

Treetops Resort

Accounting Clerk

Gaylord, MI · On-site

$20 - $22/hr

Treetops Resort is a four-season destination resort in Northern Michigan offering golf, skiing ... direct impact on our bottom line. Responsibilities: * Ensure timely and accurate processing of ...

Treetops Resort

Human Resources Admin

Gaylord, MI

$18 - $24/hr

About Treetops Resort: Nestled in the heart of northern Michigan, Treetops Resort offers a ... Respond to employee inquiries regarding HR policies, benefits, and procedures and directing ...

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Resort Director information

What is a resort director?

A Resort Director is a senior management professional responsible for overseeing the overall operations and guest experience at a resort. This role involves managing staff, coordinating departments such as hospitality, events, maintenance, and food services, and ensuring high standards of service. Resort Directors are also responsible for budgeting, marketing, guest satisfaction, and compliance with health and safety regulations. They play a key role in strategic planning to improve guest experiences and drive business growth.

What are the key skills and qualifications needed to thrive as a resort director, and why are they important?

To thrive as a Resort Director, you need strong leadership, hospitality management expertise, and a degree in hospitality or business administration. Experience with property management systems (PMS), budgeting software, and guest service technologies is typically required. Outstanding interpersonal skills, problem-solving abilities, and a customer-centric mindset distinguish top performers in this role. These competencies are crucial for delivering exceptional guest experiences, optimizing operational efficiency, and achieving financial targets in a competitive hospitality environment.

What are some common challenges faced by resort directors, and how can they be addressed?

Resort Directors often encounter challenges such as managing high guest expectations, ensuring seamless coordination between diverse departments, and adapting to seasonal fluctuations in occupancy. Addressing these challenges requires strong leadership, excellent communication skills, and the ability to implement efficient operational procedures. Successful Resort Directors foster a collaborative work environment, invest in staff development, and proactively seek guest feedback to continuously improve the resort experience.

What is the difference between Resort Director vs Resort Manager?

AspectResort DirectorResort Manager
ResponsibilitiesOversees all resort operations, strategic planning, and guest experience at a high levelManages daily operations, staff, and guest services on a more immediate basis
CredentialsTypically requires extensive hospitality experience, leadership skills, and often a degree in hospitality or businessRequires hospitality experience, often with a focus on operational management, and relevant certifications
Work EnvironmentExecutive-level setting, overseeing multiple departments and strategic initiativesOperational setting, directly managing staff and guest interactions

The main difference between a Resort Director and a Resort Manager lies in scope and level of responsibility. The Resort Director holds a higher strategic and leadership role, overseeing the entire resort's operations and long-term planning. In contrast, the Resort Manager focuses on daily management and operational tasks. Both roles require hospitality experience and relevant credentials, but the Resort Director's position involves broader oversight and strategic decision-making.

How do you become a resort director?

To become a resort director, candidates typically need extensive experience in hospitality management, often 5 or more years, including leadership roles such as hotel manager or operations manager. A bachelor's degree in hospitality, business, or a related field is common, and strong skills in team leadership, customer service, and financial management are essential. Certifications like Certified Hotel Administrator (CHA) can also enhance prospects.

What are the most commonly searched types of Resort jobs in Michigan?

The most popular types of Resort jobs in Michigan are:

Resort Director jobs near you
Infographic showing various Resort Director job openings in Michigan as of August 2026, with employment types broken down into 2% As Needed, 77% Full Time, 14% Part Time, 3% Temporary, 3% Contract, and 1% Nights. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution.

Saugatuck Resort - Director Front Office

Aimbridge Hospitality

Saugatuck, MI • On-site

$50K - $60K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 18 days ago

Aimbridge Hospitality rating

6.0

Company rating: 6.0 out of 10

Based on 137 frontline employees who took The Breakroom Quiz

63rd of 107 rated hotels

Job description

Join our team as Director of the Front Office!
Step into the spotlight as our Director of Front Office! You'll lead and energize the entire Front Office team to create memorable guest experiences and keep the hotel running smoothly. With a sharp eye on both stellar service and smart finances, you'll support guest loyalty efforts and lend your expertise to room operations and reporting whenever needed.
KEY SKILLS & RESPONSIBILITIES
  • Operation Maestro: Directs all things Front Office, from guest check-in/check-out wizardry to managing room inventory, upholding brand standards, and ensuring profitability through smart budgeting and policy enforcement.
  • Team Champion: Coaches, motivates, and grows the Front Office crew with supervision, counseling, evaluations, and recognition-plus recruits, interviews, and trains new stars!
  • Guest Satisfaction Guru: Monitors guest service trends, addresses issues with a smile, and resolves concerns to keep guests raving about their stay.
  • Revenue Rockstar: Launches creative marketing and up-selling strategies to fill rooms and boost revenue, while keeping the team up-to-date on all hotel happenings and promotions.
  • Crisis Commander: Stays emergency-ready with certifications, leads daily reporting and decision-making, participates in Manager on Duty shifts, and steps up for any project or challenge thrown their way.

EDUCATION & EXPERIENCE
  • At least 6 years progressive experience in front desk leadership; or a 4-year college degree and at least 4 to 5 years of related experience; or a 2-year college degree and at least 5 to 6 years of related experience.
  • Specific brand experience/OnQ [PMS - property management] Certification (as defined by property), 500+ room experience, and/or previous director level experience preferred.
  • Excellent communication, problem-solving, and multitasking skills, with the ability to meet deadlines and manage complex issues.
  • Proficient with Windows Operating Systems and capable of analyzing and using financial and data information.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

PROPERTY INFORMATION:
Application deadline for Colorado positions:

What Aimbridge Hospitality employees say

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Benefits

Hours and flexibility

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About Aimbridge Hospitality

Sourced by ZipRecruiter

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Industry

Hospitality services

Company size

10,000+ Employees

Headquarters location

Plano, TX, US

Year founded

2003

Social media

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