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Ski Resort Operations Manager Jobs in Michigan (NOW HIRING)

Boyne Resorts

Ski Patrol Manager

Boyne Falls, MI · On-site

... class resort operation. They must thrive in a fast-paced, dynamic environment, embody Servant ... • Manage the financial aspects of the Ski Patrol program including creating and monitoring ...

Boyne Resorts

Ski Instructor

Harbor Springs, MI · On-site

Resort Discounts - Save 30% on spa treatments and other services at Boyne Resorts. * Free Water ... managers, and other team members. * Must have a genuine desire to pass on knowledge of the sport ...

Boyne Resorts

Ski Instructor

Harbor Springs, MI · On-site

Resort Discounts - Save 30% on spa treatments and other services at Boyne Resorts. * Free Water ... managers, and other team members. * Must have a genuine desire to pass on knowledge of the sport ...

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Ski Resort Operations Manager information

What does a ski resort operations manager do?

A Ski Resort Operations Manager oversees the daily operations of a ski resort, ensuring all departments run smoothly and safely. Their responsibilities typically include managing staff, coordinating ski lift operations, maintaining equipment, ensuring guest safety, and delivering excellent customer service. They also collaborate with other managers to optimize resort services and handle emergency situations as needed. This role is essential for providing guests with a safe and enjoyable experience during the ski season.

What are some common challenges faced by ski resort operations managers during peak season, and how can they effectively address them?

During peak season, Ski Resort Operations Managers often face challenges such as managing high guest volumes, coordinating multiple departments (like lift operations, maintenance, and guest services), and ensuring safety on the slopes. Effective communication, proactive scheduling, and real-time problem-solving are crucial to maintaining smooth operations. Managers typically rely on strong leadership and adaptability to handle weather-related disruptions and guest concerns, while also motivating staff to deliver excellent service during busy periods.

What are the key skills and qualifications needed to thrive as a ski resort operations manager?

To thrive as a Ski Resort Operations Manager, you need expertise in resort management, knowledge of ski area safety protocols, and experience in hospitality, often supported by a degree in hospitality or business management. Familiarity with resort management software, scheduling systems, and safety certification such as PSIA/AASI or avalanche training is typically required. Strong leadership, problem-solving, and effective communication skills help you manage diverse teams and provide excellent guest experiences. These skills ensure smooth resort operations, guest safety, and high-quality service in a dynamic and seasonal environment.

What is the difference between Ski Resort Operations Manager vs Ski Resort Supervisor?

AspectSki Resort Operations ManagerSki Resort Supervisor
ResponsibilitiesOversees entire resort operations, including guest services, safety, and staff managementManages daily activities of specific departments, such as lift operations or guest services
CredentialsExperience in resort management, certifications in safety and hospitalityRelevant experience in specific resort departments, safety certifications often required
Work EnvironmentOffice-based with on-site visits, overseeing multiple departmentsPrimarily on-site, supervising staff and operations directly
Industry UsageCommonly used in larger resorts with multiple departmentsUsed in resorts of all sizes, focusing on specific operational areas

The Ski Resort Operations Manager has a broader scope, overseeing overall resort functions, while the Ski Resort Supervisor focuses on managing specific departments or areas. Both roles require safety certifications and industry experience, but the manager's role is more strategic and comprehensive.

What are popular job titles related to Ski Resort Operations Manager jobs in Michigan? For Ski Resort Operations Manager jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Ski Resort Operations Manager jobs in Michigan look for? The top searched job categories for Ski Resort Operations Manager jobs in Michigan are:
What cities in Michigan are hiring for Ski Resort Operations Manager jobs? Cities in Michigan with the most Ski Resort Operations Manager job openings:
Ski Resort Operations Manager jobs near you

Resort Housekeeper

Pine Mountain Ski & Golf Resort

Iron Mountain, MI

Full-time

Re-posted 2 days ago

Job description

The Pine Mountain Ski & Golf Resort is hiring!

We’re in search of a housekeeper to ensure guest satisfaction during their stay with us. Responsibilities include cleaning guest rooms, restrooms, and common areas, making beds, doing laundry, ironing sheets, and other general cleaning duties as assigned. The ideal candidate is a cleaning enthusiast, a team player, and a highly organized professional.


Responsibilities:
  • Vacuum, mop, make beds, dust and polish furniture, stock rooms with toiletries, and do laundry as needed
  • Document rooms cleaned, and report lost and found items and any damage or repairs needed
  • Keep common spaces such as the lobby, hallways, and restrooms clean and stocked with supplies
  • Ensure guest rooms are clean and tidy according to our hotel’s standards before guests arrive
  • Reply to general questions guests have during their stay

Qualifications:
  • Over 1 year as a professional housekeeper strongly desired
  • Impeccable work ethic and excellent organizational, time management, and communication skills
  • Experience with a variety of cleaning products and techniques
  • Graduated high school, received G.E.D or equivalent

About Company

Pine Mountain Ski & Golf Resort

Nestled in Michigan's Upper Peninsula, Pine Mountain Ski & Golf Resort is a year-round haven for outdoor enthusiasts.

In the winter, its slopes cater to skiers of all levels, with well-groomed trails, snowboarding options, and tubing fun. Summer transforms the landscape into a golfer's paradise, boasting a challenging 18-hole championship course amidst scenic beauty.

Beyond skiing and golfing, Pine Mountain invites exploration of the surrounding wilderness through hiking trails, fishing spots, and scenic overlooks. It's a perfect destination for families, couples, and outdoor enthusiasts seeking memorable experiences in a serene and picturesque setting.