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Fixed Operation Manager Jobs (NOW HIRING)

Ensure all fixed operation department personnel represent the store in a professional manor and are ... Keep Store Manager abreast of all trends and opportunities related to the fixed operations areas of ...

Fixed Operations Manager Reporting to a District Managera Fixed Operations Manager is a front-line sales and management position responsible for leading organic revenue growth and developing ...

Manage and direct all fixed operations activities including service.. * Develop and implement strategies to improve operational efficiency and customer satisfaction. * Lead, coach, and mentor ...

Fixed Operations Manager

Greensboro, NC ยท On-site

$65K - $72K/yr

Fixed Operations Manager Reporting to a District Manager a Fixed Operations Manager is a front-line sales and management position responsible for leading organic revenue growth and developing ...

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Fixed Operation Manager information

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How much do fixed operation manager jobs pay per hour?

As of May 30, 2026, the average hourly pay for fixed operation manager in the United States is $24.32, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $29.33 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Fixed Operation Manager, and why are they important?

To thrive as a Fixed Operation Manager, you need a solid background in automotive service operations, business management, and customer service, typically supported by experience in dealership environments and relevant certifications. Familiarity with dealership management systems (DMS), inventory control software, and manufacturer-specific training is often required. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for motivating teams and handling customer concerns. Mastering these skills ensures efficient operations, high customer satisfaction, and profitability in automotive service departments.

What are some typical challenges a Fixed Operation Manager faces when balancing service, parts, and customer satisfaction goals?

Fixed Operation Managers often juggle multiple priorities, such as maintaining high customer satisfaction, ensuring efficient workflow in service and parts departments, and meeting revenue targets. One common challenge is aligning the goals of these departments, as each may have different priorities and metrics for success. Effective communication and strong leadership skills are essential to foster collaboration among team members and to implement processes that streamline operations. Adapting to evolving automotive technologies and customer expectations also requires continuous training and process improvement.

What are Fixed Operation Managers?

Fixed Operation Managers are professionals in automotive dealerships responsible for overseeing all aspects of the service, parts, and body shop departments. Their main goal is to ensure these departments operate efficiently and profitably while delivering excellent customer service. They manage staff, set sales goals, implement processes, and monitor financial performance. Fixed Operation Managers also handle inventory, resolve customer complaints, and ensure compliance with safety and regulatory standards.

What is the difference between Fixed Operation Manager vs Service Director?

AspectFixed Operation ManagerService Director
CredentialsTypically requires a dealership management or automotive service certification, with experience in service operationsOften holds advanced certifications in automotive management, with extensive experience in service and parts departments
Work EnvironmentWorks within automotive dealerships managing service and parts departmentsOversees multiple service centers or dealership networks, focusing on strategic service operations
Employer & Industry UsagePrimarily in automotive dealerships and service centersIn larger dealership groups or automotive service organizations
Search & Comparison IntentPeople comparing operational roles within dealershipsIndividuals seeking senior service management roles

The Fixed Operation Manager focuses on day-to-day operations within a dealership's service and parts departments, ensuring efficiency and customer satisfaction. The Service Director typically holds a broader, strategic role overseeing multiple locations or larger service operations. While both roles require automotive industry experience and certifications, the Service Director's scope is more extensive and strategic.

More about Fixed Operation Manager jobs
What cities are hiring for Fixed Operation Manager jobs? Cities with the most Fixed Operation Manager job openings:
What are the most commonly searched types of Fixed Operation jobs? The most popular types of Fixed Operation jobs are:
What states have the most Fixed Operation Manager jobs? States with the most job openings for Fixed Operation Manager jobs include:
Infographic showing various Fixed Operation Manager job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 89% Full Time, 3% Part Time, 5% Contract, and 1% Nights. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $50,590 per year, or $24.3 per hour.

Fixed Operations Manager

Island Marine Center

Seabrook, TX โ€ข On-site

Full-time

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description

OVERVIEW: The Fixed Operations Manager is responsible for overseeing all service, parts and marina department operations. The Fixed Operations Manager will be responsible for the reputation, efficiency and profitability of the service, parts and marina departments. As with all positions within dealerships, this position will have a focus on improving the sales performance and FANS Scores.

KEY TASKS:

  • Preparing an annual operating budget, goals and objectives for each of the fixed operations departments and monitoring the departmentsโ€™ performance.ย 
  • Directing the hiring and training of managers for the service, parts and marina departments.ย 
  • Working with fixed operations department managers to improve profitability and efficiency.ย 
  • Creating and maintaining a positive relationship with customers, ensuring that fixed operations departmentโ€™s staff is helpful, as well as making customer satisfaction a priority to ensure referral and repeat business.ย 
  • Working directly with customers and warranty clerks to administer warranty claims, as well as understanding and applying warranty guidelines.ย 
  • Maintaining compliance with company service and pricing policies.ย 
  • Understand and keep abreast of the federal, state, and local regulations that affect operations, and comply with these regulations as well as hazardous waste disposal and OSHA regulations.ย 
  • Create uniformity by providing the necessary training and guidance to fixed operation department personnel in order to ensure productivity and allow for a consistent and excellent customer experience throughout.ย 
  • Assist the Service Manager in establishing individual goals and training curriculum tailored to each team member.ย 
  • Builds a winning team by recruiting, hiring, training, coaching, evaluating, motivating, and rewarding Department Team Members.ย 
  • Ensure all fixed operation department personnel represent the store in a professional manor and are provided with appropriate uniforms to comply with the company dress code.ย 
  • Cross train others within the departments to assume the responsibilities of the manager in the case of absence.ย 
  • Ensure each and every employee is trained to the appropriate skill level of their position for the utmost success and manufacturer certification.ย 
  • Ensure Marina occupancy and efficiency levels are maintainedย 
  • Ensure the location property is properly maintained and suitably upkept.ย ย 
  • Work with construction staff as directed by the Store Manager to coordinate many aspects of the daily development activities during various phases of construction.ย 
  • Keep Store Manager abreast of all trends and opportunities related to the fixed operations areas of the business.ย  ย  ย  ย  ย  ย 
  • Other duties as assigned

KEY RESULT AREAS:

  • Internal/external customer satisfaction/FANSย 
  • Strong leadership and organization skills.ย 
  • Strong communication skills are required to work with customers, employees and vendors.ย 
  • Maintaining and improving the profitability of the fixed operations departments while controlling expenses and maintaining customer satisfaction