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Fixed Operation Manager Jobs in Minnesota (NOW HIRING)

Lithia & Driveway

Fixed Operations Manager

Minneapolis, MN · On-site

$150K - $200K/yr

The Fixed Operations Manager is responsible for driving performance across all service and parts departments, ensuring operational excellence, profitability, and an exceptional customer experience.

Lithia & Driveway

Fixed Operations Manager

Minneapolis, MN · On-site

$150K - $200K/yr

The Fixed Operations Manager is responsible for driving performance across all service and parts departments, ensuring operational excellence, profitability, and an exceptional customer experience.

Lithia

Fixed Operations Manager

Minneapolis, MN · On-site

$150K - $200K/yr

The Fixed Operations Manager is responsible for driving performance across all service and parts departments, ensuring operational excellence, profitability, and an exceptional customer experience.

Camping World

Fixed Operations Director

Lakeville, MN

$95K - $145K/yr

Support and Manage the Service Manager(s) as part of the Fixed Operations team in the location * Ensure a consistently high level of internal and external customer satisfaction throughout the service ...

US Bank

Fixed Income Reporting Analyst

Minneapolis, MN · Hybrid

... management reports. * Implements new reporting initiatives and supports existing reporting ... Assists in operations support for Investment Portfolio, BOLI, and Equity Investments programs by ...

Target

Accounting Manager, Fixed Assets

Minneapolis, MN · On-site

$73K - $132K/yr

As an Accounting Manager on the Property Accounting team , you'll lead the accurate and timely ... Translate operational activity into accurate financial outcomes and help business partners ...

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Fixed Operation Manager information

What are the key skills and qualifications needed to thrive as a fixed operation manager?

To thrive as a Fixed Operation Manager, you need a solid background in automotive service operations, business management, and customer service, typically supported by experience in dealership environments and relevant certifications. Familiarity with dealership management systems (DMS), inventory control software, and manufacturer-specific training is often required. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for motivating teams and handling customer concerns. Mastering these skills ensures efficient operations, high customer satisfaction, and profitability in automotive service departments.

What is the difference between Fixed Operation Manager vs Service Director?

AspectFixed Operation ManagerService Director
CredentialsTypically requires a dealership management or automotive service certification, with experience in service operationsOften holds advanced certifications in automotive management, with extensive experience in service and parts departments
Work EnvironmentWorks within automotive dealerships managing service and parts departmentsOversees multiple service centers or dealership networks, focusing on strategic service operations
Employer & Industry UsagePrimarily in automotive dealerships and service centersIn larger dealership groups or automotive service organizations
Search & Comparison IntentPeople comparing operational roles within dealershipsIndividuals seeking senior service management roles

The Fixed Operation Manager focuses on day-to-day operations within a dealership's service and parts departments, ensuring efficiency and customer satisfaction. The Service Director typically holds a broader, strategic role overseeing multiple locations or larger service operations. While both roles require automotive industry experience and certifications, the Service Director's scope is more extensive and strategic.

What are some typical challenges a fixed operation manager faces when balancing service, parts, and customer satisfaction goals?

Fixed Operation Managers often juggle multiple priorities, such as maintaining high customer satisfaction, ensuring efficient workflow in service and parts departments, and meeting revenue targets. One common challenge is aligning the goals of these departments, as each may have different priorities and metrics for success. Effective communication and strong leadership skills are essential to foster collaboration among team members and to implement processes that streamline operations. Adapting to evolving automotive technologies and customer expectations also requires continuous training and process improvement.

What is a fixed operation manager?

Fixed Operation Managers are professionals in automotive dealerships responsible for overseeing all aspects of the service, parts, and body shop departments. Their main goal is to ensure these departments operate efficiently and profitably while delivering excellent customer service. They manage staff, set sales goals, implement processes, and monitor financial performance. Fixed Operation Managers also handle inventory, resolve customer complaints, and ensure compliance with safety and regulatory standards.
What are popular job titles related to Fixed Operation Manager jobs in Minnesota? For Fixed Operation Manager jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Fixed Operation Manager jobs in Minnesota look for? The top searched job categories for Fixed Operation Manager jobs in Minnesota are:
What cities in Minnesota are hiring for Fixed Operation Manager jobs? Cities in Minnesota with the most Fixed Operation Manager job openings:
Fixed Operation Manager jobs near you

Fixed Operations Manager

Lithia & Driveway

Minneapolis, MN • On-site

$150K - $200K/yr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Dealership:L0803 Coon Rapids Chrysler Dodge Jeep RamCoon Rapids CDJR Coon Rapids, Minnesota

$150,000.00 - $200,000.00/year; This is a performance driven position that consists of a Base/Draw/Hourly Offset and opportunities for commission & bonus incentives.

Coon Rapids Chrysler Dodger Jeep , a well-established mid-size dealership, is seeking a high-performing Fixed Operations Manager to lead, develop, and elevate our service and parts operations. This is an opportunity for a proven leader who is currently managing a team and is ready to take the next step in driving operational excellence, accountability, and growth.

What You'll Do:

The Fixed Operations Manager is responsible for driving performance across all service and parts departments, ensuring operational excellence, profitability, and an exceptional customer experience. This leader partners with dealership leadership to align fixed ops strategy with overall store goals while developing high-performing teams. The role requires a hands-on operator who can balance process discipline, customer retention, and financial performance in a fast-paced OEM environment.

  • Lead all fixed operations departments including Service and Parts

  • Drive departmental profitability through effective labor rate management, parts margins, and expense control

  • Monitor and improve key KPIs including RO count, hours per RO, effective labor rate, CSI, retention, and absorption

  • Ensure consistent delivery of a high-quality, OEM-compliant customer experience

  • Develop and coach Service and Parts Managers to improve leadership effectiveness and team performance

  • Oversee technician productivity, efficiency, and proficiency while supporting recruiting and retention of skilled talent

  • Implement and enforce processes, policies, and OEM program standards

  • Collaborate with Sales leadership to maximize service retention and reconditioning efficiency

  • Analyze financial statements and departmental reporting to identify trends and drive performance improvements

  • Maintain strong relationships with OEM partners, ensuring compliance and maximizing available programs and incentives

  • Drive a culture focused on accountability, continuous improvement, and team engagement

  • All other duties as assigned by leadership.

What You'll Bring:

  • 5+ years of leadership experience in automotive fixed operations (Service/Parts)

  • Proven track record of improving profitability, CSI, and operational efficiency

  • Strong financial acumen with the ability to interpret and act on departmental and dealership-level reporting

  • Experience working within an OEM franchise environment

  • Demonstrated ability to lead leaders, coach teams, and drive accountability

  • Deep understanding of service operations, technician management, and parts inventory strategy

  • Excellent communication and organizational skills

  • Acceptable driving record and a valid driver's license in your state of residence

Why Join Coon Rapids CDJR:

  • Exceptional Compensation & Benefits: Competitive pay and comprehensive benefits package.

  • Career Growth: Opportunities to advance with a world-class dealership backed by a globally recognized brand.

  • Dynamic Culture: Work in a state-of-the-art facility with a team that shares your passion for performance and luxury.

If you're ready to represent one of the world's most innovative and prestigious automotive brands, now is the time to make your move. Apply today and drive your career forward with Coon Rapids CDJR!

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

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