ZipRecruiter

Log In

1

Fixed Operation Manager Jobs in Minnesota (NOW HIRING)

nussgrp

Fixed Operations Manager

Burnsville, MN · On-site

Position Summary The Fixed Operations Manager is responsible for leading a profitable and efficient Service & Parts department by overseeing, customer service, sales and profit objectives, production ...

nussgrp

Fixed Operations Manager

Burnsville, MN · On-site

Position Summary The Fixed Operations Manager is responsible for leading a profitable and efficient Service & Parts department by overseeing, customer service, sales and profit objectives, production ...

Camping World

Fixed Operations Director

Lakeville, MN

$95K - $145K/yr

Support and Manage the Service Manager(s) as part of the Fixed Operations team in the location * Ensure a consistently high level of internal and external customer satisfaction throughout the service ...

US Bank

Fixed Income Reporting Analyst

Minneapolis, MN · Hybrid

... management reports. * Implements new reporting initiatives and supports existing reporting ... Assists in operations support for Investment Portfolio, BOLI, and Equity Investments programs by ...

Target

Accounting Manager, Fixed Assets

Minneapolis, MN · On-site

$73K - $132K/yr

As an Accounting Manager on the Property Accounting team , you'll lead the accurate and timely ... Translate operational activity into accurate financial outcomes and help business partners ...

Dondelinger Ford CDJR

Service Manager

Grand Rapids, MN

$150K - $200K/yr

Service Manager - Dondelinger Ford Chrysler Dodge Jeep Ram Location: Grand Rapids / Cohasset, MN ... Deep understanding of dealership service operations, fixed operations metrics, and manufacturer ...

Dondelinger Ford CDJR

Service Manager

Grand Rapids, MN

$150K - $200K/yr

Service Manager - Dondelinger Ford Chrysler Dodge Jeep Ram Location: Grand Rapids / Cohasset, MN ... Deep understanding of dealership service operations, fixed operations metrics, and manufacturer ...

Dondelinger Ford CDJR

Service Manager

Grand Rapids, MN · On-site

$150K - $200K/yr

Service Manager - Dondelinger Ford Chrysler Dodge Jeep Ram Location: Grand Rapids / Cohasset, MN ... Deep understanding of dealership service operations, fixed operations metrics, and manufacturer ...

Dondelinger Ford CDJR

Service Manager

Grand Rapids, MN · On-site

$150K - $200K/yr

Service Manager - Dondelinger Ford Chrysler Dodge Jeep Ram Location: Grand Rapids / Cohasset, MN ... Deep understanding of dealership service operations, fixed operations metrics, and manufacturer ...

next page

Showing results 1-20

All JobsFixed Operation JobsFixed Operation Manager JobsFixed Operation Manager Jobs in Minnesota

Fixed Operation Manager information

What are the key skills and qualifications needed to thrive as a fixed operation manager?

To thrive as a Fixed Operation Manager, you need a solid background in automotive service operations, business management, and customer service, typically supported by experience in dealership environments and relevant certifications. Familiarity with dealership management systems (DMS), inventory control software, and manufacturer-specific training is often required. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for motivating teams and handling customer concerns. Mastering these skills ensures efficient operations, high customer satisfaction, and profitability in automotive service departments.

What is the difference between Fixed Operation Manager vs Service Director?

AspectFixed Operation ManagerService Director
CredentialsTypically requires a dealership management or automotive service certification, with experience in service operationsOften holds advanced certifications in automotive management, with extensive experience in service and parts departments
Work EnvironmentWorks within automotive dealerships managing service and parts departmentsOversees multiple service centers or dealership networks, focusing on strategic service operations
Employer & Industry UsagePrimarily in automotive dealerships and service centersIn larger dealership groups or automotive service organizations
Search & Comparison IntentPeople comparing operational roles within dealershipsIndividuals seeking senior service management roles

The Fixed Operation Manager focuses on day-to-day operations within a dealership's service and parts departments, ensuring efficiency and customer satisfaction. The Service Director typically holds a broader, strategic role overseeing multiple locations or larger service operations. While both roles require automotive industry experience and certifications, the Service Director's scope is more extensive and strategic.

What are some typical challenges a fixed operation manager faces when balancing service, parts, and customer satisfaction goals?

Fixed Operation Managers often juggle multiple priorities, such as maintaining high customer satisfaction, ensuring efficient workflow in service and parts departments, and meeting revenue targets. One common challenge is aligning the goals of these departments, as each may have different priorities and metrics for success. Effective communication and strong leadership skills are essential to foster collaboration among team members and to implement processes that streamline operations. Adapting to evolving automotive technologies and customer expectations also requires continuous training and process improvement.

What is a fixed operation manager?

Fixed Operation Managers are professionals in automotive dealerships responsible for overseeing all aspects of the service, parts, and body shop departments. Their main goal is to ensure these departments operate efficiently and profitably while delivering excellent customer service. They manage staff, set sales goals, implement processes, and monitor financial performance. Fixed Operation Managers also handle inventory, resolve customer complaints, and ensure compliance with safety and regulatory standards.
What are popular job titles related to Fixed Operation Manager jobs in Minnesota? For Fixed Operation Manager jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Fixed Operation Manager jobs in Minnesota look for? The top searched job categories for Fixed Operation Manager jobs in Minnesota are:
What cities in Minnesota are hiring for Fixed Operation Manager jobs? Cities in Minnesota with the most Fixed Operation Manager job openings:
Fixed Operation Manager jobs near you

Fixed Operations Manager

Nuss Truck & Equipment

Burnsville, MN • On-site

Full-time

Posted 6 days ago

Nuss Truck & Equipment rating

7.7

Company rating: 7.7 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

88th of 173 rated vehicle equipment hire

Job description

Position Summary
The Fixed Operations Manager is responsible for leading a profitable and efficient Service & Parts department by overseeing, customer service, sales and profit objectives, production, purchasing, inventory control, pricing, merchandising, and employee relationships. This role requires strong leadership, business acumen, and the ability to foster collaboration across all departments supporting world class customer satisfaction.
Essential Duties and Responsibilities
Department Leadership
  • Set goals and objectives for the service & parts department and drive performance to achieve them.
  • Provide leadership, training, coaching, and performance management for all department staff.
  • Conduct regular team meetings to review performance, address challenges, and identify process improvements.
  • Foster teamwork and collaboration across departments to maximize efficiency and customer service.
  • Monitors and controls the performance of the department using BI tools and resources.

  • Maintains reporting systems required by general management and the factory.

Operations Management
  • Develop, document, and enforce standard operating procedures (SOPs) for all service & parts activities.
  • Oversee daily operations including: Nuss safety policies and compliance, efficient and profitable service department metrics & goals, counter sales, wholesale programs, shipping, and receiving.
  • Monitor and analyze departmental performance reports in BI and others such as DOE, DOC, and sales productivity, making adjustments as needed.
  • Ensure compliance with all federal, state, and local regulations affecting service and parts operations.

Inventory & Purchasing
  • Forecast demand and establish inventory levels to balance availability and turnover.
  • Manage purchasing procedures, stock orders, and vendor relationships to maintain accurate and timely supply.
  • Monitor and adjust inventory to minimize obsolescence and maximize profitability.
  • Review and approve purchases, ensuring proper accounting before payment.
  • Assure service department efficiencies via parts support.

Customer Service & Sales
  • Ensure exceptional customer service standards by developing and monitoring customer service guidelines.
  • Handle customer inquiries and complaints promptly consistent with company policies.
  • Support the Service Department by ensuring timely turnaround of required parts for jobs.
  • Develop and administer an aggressive wholesale parts program to expand profitability.

Supervisory Responsibilities
  • Directly supervise and lead the service & parts department staff, providing training, support, and ongoing performance evaluation.

Required Qualifications
Education
  • High school diploma or equivalent required; associate or bachelor's degree in Business, Management, or related field preferred.

Experience
  • Minimum five (5) years of supervisory experience.
  • At least three (3) years of experience in a truck or automotive parts department.

Knowledge, Skills, and Abilities
  • Strong leadership and managerial skills with proven ability to supervise, coach, and motivate staff.
  • Excellent communication and customer service skills.
  • Proficiency with dealership systems: ERP, BI, processes, inventory management systems; ability to learn new systems quickly.
  • Strong organizational and problem-solving skills with attention to detail.
  • Ability to operate departments profitably within company guidelines.
  • Professional personal appearance and demeanor.

Work Environment and Physical Requirements
  • Work performed within the service and parts department environment.
  • Requires standing, walking, and moving throughout the department for extended periods (6-8 hours per shift).
  • Regular climbing of ladders, reaching, stooping, kneeling, crouching, crawling, and handling of parts and on the service floor.
  • Exposure to noise, dust, exhaust fumes, paint, and other hazardous and non-hazardous materials when working in the service and parts areas.
  • Occasional lifting of parts and materials up to 50 pounds.

Accountability and Compliance
  • Adhere to all company policies, procedures, and safety standards at all times.
  • Accurately document inventory, purchasing activities, and process improvements.
  • Report all incidents, concerns, or safety issues in accordance with company policy.
  • Participate in required training, performance reviews, and continuous improvement initiatives.

Additional Information
This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned to meet the ongoing needs of the organization. Nuss Truck & Equipment is an Equal Opportunity Employer and complies with all applicable employment laws.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities and requirements.
Nuss Truck & Equipment is an equal opportunity/affirmative action employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law.

What Nuss Truck & Equipment employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply