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Fixed Operation Manager Jobs in Minnesota (NOW HIRING)

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Fixed Operation Manager information

What are the key skills and qualifications needed to thrive as a fixed operation manager?

To thrive as a Fixed Operation Manager, you need a solid background in automotive service operations, business management, and customer service, typically supported by experience in dealership environments and relevant certifications. Familiarity with dealership management systems (DMS), inventory control software, and manufacturer-specific training is often required. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for motivating teams and handling customer concerns. Mastering these skills ensures efficient operations, high customer satisfaction, and profitability in automotive service departments.

What is the difference between Fixed Operation Manager vs Service Director?

AspectFixed Operation ManagerService Director
CredentialsTypically requires a dealership management or automotive service certification, with experience in service operationsOften holds advanced certifications in automotive management, with extensive experience in service and parts departments
Work EnvironmentWorks within automotive dealerships managing service and parts departmentsOversees multiple service centers or dealership networks, focusing on strategic service operations
Employer & Industry UsagePrimarily in automotive dealerships and service centersIn larger dealership groups or automotive service organizations
Search & Comparison IntentPeople comparing operational roles within dealershipsIndividuals seeking senior service management roles

The Fixed Operation Manager focuses on day-to-day operations within a dealership's service and parts departments, ensuring efficiency and customer satisfaction. The Service Director typically holds a broader, strategic role overseeing multiple locations or larger service operations. While both roles require automotive industry experience and certifications, the Service Director's scope is more extensive and strategic.

What are some typical challenges a fixed operation manager faces when balancing service, parts, and customer satisfaction goals?

Fixed Operation Managers often juggle multiple priorities, such as maintaining high customer satisfaction, ensuring efficient workflow in service and parts departments, and meeting revenue targets. One common challenge is aligning the goals of these departments, as each may have different priorities and metrics for success. Effective communication and strong leadership skills are essential to foster collaboration among team members and to implement processes that streamline operations. Adapting to evolving automotive technologies and customer expectations also requires continuous training and process improvement.

What is a fixed operation manager?

Fixed Operation Managers are professionals in automotive dealerships responsible for overseeing all aspects of the service, parts, and body shop departments. Their main goal is to ensure these departments operate efficiently and profitably while delivering excellent customer service. They manage staff, set sales goals, implement processes, and monitor financial performance. Fixed Operation Managers also handle inventory, resolve customer complaints, and ensure compliance with safety and regulatory standards.
What are popular job titles related to Fixed Operation Manager jobs in Minnesota? For Fixed Operation Manager jobs in Minnesota, the most frequently searched job titles are:
What job categories do people searching Fixed Operation Manager jobs in Minnesota look for? The top searched job categories for Fixed Operation Manager jobs in Minnesota are:
What cities in Minnesota are hiring for Fixed Operation Manager jobs? Cities in Minnesota with the most Fixed Operation Manager job openings:
Fixed Operation Manager jobs near you

Lamborghini Minneapolis Automotive Service and Parts Manager (Experience Required to Apply)

Walser Automotive Group

Minneapolis, MN • On-site

$80K - $95K/yr

Full-time

Re-posted 15 days ago

Job description

Lamborghini Minneapolis Automotive Parts & Service Manager

Compensation: Base salary $80,000-$95,000 annually, plus 5% of department gross profit. On Target Earnings between $150,000 - $200,000 based on performance.

*Relocation packages available

Position Summary: 

Lamborghini Minneapolis is seeking a highly organized and operationally driven Parts & Service Manager responsible for overseeing internal and external service work, parts operations, recon coordination, transportation logistics, technician workflow, warranty administration, Lamborghini Roadside coordination, vendor management, KPI performance, and overall fixed operations efficiency.

This is a combined Parts and Service leadership position that must manage both parts and service targets while supporting client expectations, inventory readiness, and service department growth.

WHAT WE ARE LOOKING FOR

  • Passion for People - understands content should connect with clients, prospects, fans, and the dealership community.
  • Passion for the Product - genuine interest in Lamborghini, exotic vehicles, performance vehicles, and automotive culture.
  • Passion to Win - stays current with trends, executes quickly, and pushes content quality forward.

PRIMARY RESPONSIBILITIES

  • Handle all internal and external service work coordination.
  • Manage parts ordering, parts inventory, parts audits, parts availability, and vendor coordination.
  • Track KPIs and ensure the store is on track for both parts and service targets.
  • Oversee recon, client service, warranty workflow, internal service, and service scheduling.
  • Coordinate transportation of client vehicles to and from the dealership.
  • Expand transportation/service reach across the Midwest, including Iowa, North Dakota, South Dakota, Wisconsin, and Illinois.
  • Coordinate Lamborghini Roadside needs and client support when applicable.
  • Handle warranty claim coordination and processing.
  • Maintain vendor relationships and vendor performance standards.
  • Oversee technicians, Shop Foreman, future technician growth, and department scalability.
  • Prioritize recon workflow based on sold inventory, incoming inventory, inventory aging, and operational needs.

REQUIRED QUALIFICATIONS

  • Luxury or exotic automotive service management experience.
  • Lamborghini, Ferrari, McLaren, Porsche, Bentley, Rolls-Royce, Aston Martin, or other luxury/exotic experience.
  • Strong fixed operations, service management, or dealership operations experience.
  • Strong parts and service workflow understanding.
  • Ability to manage KPIs, timelines, technician workflow, vendors, and parts/service profitability.
  • Strong client communication, vendor communication, and problem-solving skills.
  • Ability to manage multiple priorities and urgent service needs.
  • Professionalism, accountability, and leadership capability.
  • Position is contingent upon successful completion of background check and MVR review.

PREFERRED QUALIFICATIONS

  • Parts management or parts inventory experience.
  • Warranty claims experience.
  • Transport logistics experience.
  • Experience managing technicians, vendors, and service KPIs.

EQUIPMENT & SUPPORT

  • Lamborghini Minnesota will provide dealership systems, service management tools, parts platform access, warranty tools, communication resources, and necessary operational support.

CULTURE & PERFORMANCE EXPECTATIONS

  • Operate with urgency, ownership, and accountability.
  • Protect customer expectations through clear communication and reliable execution.
  • Keep parts and service operations organized and measurable.
  • Maintain luxury-level service standards
  • Lead the fixed operations team with professionalism and discipline.

PERFORMANCE EXPECTATIONS

  • Hit applicable parts and service KPI targets.
  • Maintain efficient recon and service turnaround times.
  • Maintain accurate parts inventory and audit discipline.
  • Coordinate transport without client disruption.
  • Support service profitability and department growth.
  • Minimize operational bottlenecks and missed expectations.

REPORTING STRUCTURE

  • Reports directly to General Manager.
  • Shop Foreman and future technician/service support roles report through Parts & Service leadership.
  • Works closely with Sales Manager, Marketing & Media Manager, Business Office/Front Desk, and external vendors.

CORE VALUES

  • Professionalism
  • Accountability
  • Operational Discipline
  • Product Mastery
  • Teamwork
  • Continuous Improvement
  • Client-First Mindset
  • KPI Ownership

Apply