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Automotive Fixed Operations Jobs (NOW HIRING)

Dealer Solutions and Design is a leading provider of innovative solutions for automotive fixed operations design and development across the country. We specialize in delivering tailored designs and ...

Fixed Operations Director

Salem, AL ยท On-site

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of ... Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports ...

fixed operations director

Wentzville, MO ยท On-site

$95K - $145K/yr

As the Fixed Operations Director you will be responsible for delivering the highest level of ... Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports ...

As the Fixed Operations Director you will be responsible for delivering the highest level of ... Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports ...

As the Fixed Operations Director you will be responsible for delivering the highest level of ... Experience managing a high-volume Service Center in the RV, automotive, marine, or power sports ...

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Automotive Fixed Operations information

What is an Automotive Fixed Operations job?

An Automotive Fixed Operations job involves overseeing the service, parts, and customer support departments in a dealership or repair facility. This role focuses on ensuring efficiency, profitability, and customer satisfaction in areas like vehicle maintenance, repairs, and inventory management. Fixed Operations professionals work to enhance service processes, manage technician productivity, and implement strategies to improve overall dealership performance.

What are the key skills and qualifications needed to thrive in the Automotive Fixed Operations position, and why are they important?

Automotive Fixed Operations professionals require strong expertise in service management, parts and inventory control, and dealership operations, often supported by relevant management experience or certifications. Familiarity with dealership management systems (DMS), manufacturer service platforms, and inventory management software is typically essential. Excellent leadership, communication, and problem-solving abilities set top candidates apart in this role. These skills are crucial for optimizing workflow, ensuring customer satisfaction, and maximizing dealership profitability.

What are the typical daily responsibilities of someone working in Automotive Fixed Operations?

A professional in Automotive Fixed Operations oversees the efficiency and productivity of the service, parts, and body shop departments within a dealership. Typical daily tasks include managing staff and workflow, analyzing performance metrics, resolving customer concerns, and ensuring compliance with manufacturer and safety standards. This role also involves coordinating with other departments, such as sales and finance, to deliver a seamless customer experience. Staying proactive with inventory, training team members, and implementing process improvements are key to success in this position.

More about Automotive Fixed Operations jobs
What cities are hiring for Automotive Fixed Operations jobs? Cities with the most Automotive Fixed Operations job openings:
What are the most commonly searched types of Automotive Fixed Operations jobs? The most popular types of Automotive Fixed Operations jobs are:
What states have the most Automotive Fixed Operations jobs? States with the most job openings for Automotive Fixed Operations jobs include:

Toyota Service Director

Saxet Equity Holdings Rodeo LLC

Dallas, TX โ€ข On-site

Full-time

Posted 10 days ago


Job description

Location: Dallas, TX (On Site) | Type: Full Time | Compensation: DOE

Position Overview:

We are seeking an experienced and results-driven Service Director to lead the Fixed Operations department for our high-volume Toyota dealership in Dallas, Texas. This individual will be responsible for overseeing all aspects of service operations, driving profitability, improving operational efficiency, and delivering an exceptional customer experience.

The ideal candidate will have a strong background in automotive fixed operations leadership, prior dealership Service Director experience, and a proven ability to lead high-performing teams in a fast-paced environment.

Key Responsibilities:

โ€ข Oversee daily operations of the Service Department, including service advisors, technicians, warranty administration, and customer experience
โ€ข Drive department profitability through effective management of labor sales, gross profit, expense control, and productivity
โ€ข Monitor and improve key performance indicators including CSI, retention, technician efficiency, ELR, warranty, and service lane performance
โ€ข Lead, develop, and hold accountable all service department staff to ensure strong performance and team culture
โ€ข Ensure compliance with manufacturer standards, dealership policies, and operational best practices
โ€ข Partner closely with dealership leadership to support overall store performance and long-term growth
โ€ข Maintain strong customer satisfaction and retention through excellent service processes and leadership presence
โ€ข Identify and implement process improvements to increase efficiency and overall department performance

Qualifications:

โ€ข Minimum 5+ years of automotive dealership fixed operations leadership experience
โ€ข Prior Service Director experience strongly preferred
โ€ข Toyota dealership experience preferred
โ€ข Strong understanding of dealership financials, service operations, warranty, and fixed ops reporting
โ€ข Proven leadership skills with the ability to build, coach, and retain high-performing teams
โ€ข Strong communication, accountability, and problem-solving skills
โ€ข Results-driven mindset with a focus on performance, process, and guest satisfaction

This is an excellent opportunity for a strong fixed operations leader looking to make an immediate impact within a growing organization.