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Chargeback Dispute Jobs in Georgia (NOW HIRING)

Yamaha

eCommerce Product Manager

Kennesaw, GA

Own chargeback monitoring, review, and remediation - coordinate with Customer Service and Treasury on dispute representment, monitor and tune fraud prevention rules (Kount), and drive continuous ...

Stripe

Customer Success Manager, Radar

Atlanta, GA · On-site

Proven experience with fraud prevention, chargeback management, and risk operations, including familiarity with fraud patterns, friendly fraud, first-party misuse, and dispute representment * Product ...

Stripe

Customer Success Manager, Radar

Atlanta, GA · On-site

$165 - $247.60/hr

Proven experience with fraud prevention, chargeback management, and risk operations, including familiarity with fraud patterns, friendly fraud, first‑party misuse, and dispute representment.

KEMET

Logistics Sr. Supervisor

Atlanta, GA · On-site

Chargeback identification, recovery, and prevention * Freight cost recovery through audits and dispute resolution * SAP S/4HANA transaction accuracy and process compliance * 3PL, carrier, customs ...

Kemet

Logistics Sr. Supervisor

Atlanta, GA · On-site

Chargeback identification, recovery, and prevention * Freight cost recovery through audits and dispute resolution * SAP S/4HANA transaction accuracy and process compliance * 3PL, carrier, customs ...

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Chargeback Dispute information

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$12

$17

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How much do chargeback dispute jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for chargeback dispute in Georgia is $17.89, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $22.31 per hour, depending on experience, location, and employer.

What is a chargeback dispute?

A Chargeback Dispute job involves reviewing and investigating disputed transactions where a customer requests a refund through their bank or credit card provider. Professionals in this role gather evidence, analyze transaction details, and respond to chargeback claims to determine their validity. They work closely with merchants, banks, and payment processors to resolve disputes while minimizing losses and ensuring compliance with industry regulations. Effective communication, attention to detail, and knowledge of financial systems are essential skills for success in this role.

What are the key skills and qualifications needed to thrive in the chargeback dispute position, and why are they important?

To thrive as a Chargeback Dispute specialist, you need a strong understanding of payment processing, attention to detail, and experience with financial documentation, often supported by a background in finance, banking, or customer service. Familiarity with dispute management platforms, card network rules (such as Visa and Mastercard), and CRM systems is commonly required. Analytical thinking, problem-solving, and effective communication are essential soft skills for investigating and resolving disputes. These abilities ensure accurate, timely resolution of chargebacks and help protect company revenue while maintaining positive relationships with customers and partners.

What are some typical challenges faced in a chargeback dispute role, and how can they be managed?

Professionals in Chargeback Dispute roles often encounter complex cases requiring thorough investigation and detailed documentation, as well as the need to stay updated with evolving card network regulations and company policies. Managing tight deadlines and balancing multiple cases at once can be demanding, but strong organizational skills and efficient workflow management can help. Successful specialists frequently collaborate with customer service, fraud prevention, and finance teams to gather information and present well-supported arguments. Emphasizing clear communication and proactive problem-solving allows individuals to overcome these challenges and contribute to minimizing financial losses for their organization.

What are the most commonly searched types of Chargeback Dispute jobs in Georgia?

The most popular types of Chargeback Dispute jobs in Georgia are:

What are popular job titles related to Chargeback Dispute jobs in Georgia?

For Chargeback Dispute jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Chargeback Dispute jobs in Georgia look for?

The top searched job categories for Chargeback Dispute jobs in Georgia are:

Chargeback Dispute jobs near you
Infographic showing various Chargeback Dispute job openings in Georgia as of August 2026, with employment types broken down into 83% Full Time, 7% Part Time, 7% Contract, and 3% Nights. Highlights an 82% Physical, 8% Hybrid, and 10% Remote job distribution, with an average salary of $37,220 per year, or $17.9 per hour.

eCommerce Product Manager

Yamaha Motor Corporation, U.S.A.

Kennesaw, GA

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 27 days ago

Job description

Yamaha is seeking to fill an eCommerce Product Manager role for its facility in Kennesaw, GA. The eCommerce Product Manager is accountable for the end-to-end product management and operations of YMUS's eCommerce channel (Yamaha-Motor.com and Shop Yamaha). The role drives platform analytics and conversion funnel optimization, minimizes chargeback and fraud losses, and leads a cross-functional team in a matrixed organization environment to deliver measurable business impact across parts and accessories, apparel, and cross-BU cross-sell activation.
What you'll be doing:
  • Lead end-to-end operations of the YMUS eCommerce channel across Yamaha-Motor.com and Shop Yamaha, working with a cross-functional team including engineering, marketing, customer service, treasury, and business unit stakeholders in a matrixed organization environment.
  • Own the analytics and conversion funnel for the eCommerce platform - measure and improve customer acquisition, add-to-cart, checkout completion, order value, and repeat purchase behavior. Define and report on the KPIs that drive business impact.
  • Own chargeback monitoring, review, and remediation - coordinate with Customer Service and Treasury on dispute representment, monitor and tune fraud prevention rules (Kount), and drive continuous improvement to minimize losses.
  • Manage the product roadmap and backlog for the eCommerce platform - prioritize enhancements based on business impact, technical feasibility, and stakeholder alignment.
  • Coordinate with business unit stakeholders (Motorsports, Marine, Watercraft, Golf Car, Yamaha-Motor.com corporate) to align platform capabilities with BU-specific commerce needs, including cross-sell activation, excess inventory liquidation, and promotional programs.
  • Partner with Marketing and Personalization teams on activation and personalization strategy across the eCommerce channel - including audience segmentation, email campaign integration, and identity-driven experiences.
  • Manage vendor and partner relationships relevant to eCommerce operations - payment processing (Chase), fraud prevention (Kount), platform vendors, and personalization tools.
  • Contribute to strategic planning and budget cycles for the eCommerce channel, including forecasting, capacity planning, and headcount justification.
  • Perform other duties as required to support the digital transformation of YMUS commerce operations.

Decision Making:
  • Autonomy over day-to-day product decisions on the eCommerce platform, including roadmap prioritization, feature scope, promotional configuration, and fraud rule tuning.
  • Authority to escalate cross-functional coordination challenges to the G.M. of Digital Transformation when stakeholder alignment cannot be reached at the working level.
  • Accountable for operational KPIs of the eCommerce channel - revenue, conversion, average order value, chargeback rate, dispute win rate.
  • Coordinates with but does not have authority over business unit strategy, dealer network agreements, or brand positioning; escalates related questions to the appropriate function.

What you need to be successful:
  • Bachelor's degree in Business, Marketing, Information Systems, Computer Science, or related field.
  • 3-5 years of experience in eCommerce product management, digital operations, or related domain.
  • Demonstrated experience with eCommerce analytics tools (Google Analytics 4, Adobe Analytics, or similar) and conversion funnel optimization.
  • Experience with payment processing operations, fraud prevention, and chargeback dispute management.
  • Strong project management skills with proven ability to lead cross-functional initiatives in a matrixed organization environment.
  • Excellent written and verbal communication skills, including the ability to present operational data and recommendations to senior leadership.

Preferred:
  • Experience with Oracle or Salesforce Commerce Cloud, Marketing Cloud, or similar enterprise commerce platforms
  • Experience with fraud prevention tools such as Kount
  • Familiarity with automotive, powersports, marine, or consumer durable goods industries.
  • Experience with cross-brand or multi-BU eCommerce strategy
  • Prior experience in a manufacturer / OEM environment with dealer channel considerations.

Don't meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. At Yamaha, we understand that talent comes in various forms, as such we are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!
What's in it for you:
  • 401(k) and Profit Sharing
  • Fertility Benefits
  • 37.5 hour work-week
  • Medical, Dental, Vision
  • Life and AD&D Insurance
  • Wellness Program
  • Short-Term Disability Coverage (for hourly roles)
  • Long-Term Disability
  • Student Debt Repayment Benefits
  • Ability to borrow Yamaha product

Reports to: General Manager, Digital Transformation
Yamaha Motor Corporation, USA is proud to be an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability or any other status protected by federal, state, or local law. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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