Dispute Analyst
Thomaston, GA · On-site
In this role, you'll be reviewing chargebacks and payment disputes, figuring out what happened, and ... Track and report dispute trends, escalations, and root causes * Ensure compliance with internal ...
Thomaston, GA · On-site
In this role, you'll be reviewing chargebacks and payment disputes, figuring out what happened, and ... Track and report dispute trends, escalations, and root causes * Ensure compliance with internal ...
Thomaston, GA · On-site
In this role, you'll be reviewing chargebacks and payment disputes, figuring out what happened, and ... Track and report dispute trends, escalations, and root causes * Ensure compliance with internal ...
Chicago, IL · On-site +1
$80K - $90K/yr
The Chargeback and Abuse Risk Analyst is an independent decision-maker and subject matter expert on ... Support the pre-dispute alert review process. Evaluate alerts, apply classification logic, and ...
Chicago, IL · On-site +1
$80K - $90K/yr
The Chargeback and Abuse Risk Analyst is an independent decision-maker and subject matter expert on ... Support the pre-dispute alert review process. Evaluate alerts, apply classification logic, and ...
Chicago, IL · On-site
$100K - $107K/yr
Summary The Manager, Chargeback Recovery owns the end-to-end execution of Topstep's chargeback ... Deep knowledge of card network dispute rules across major card networks, including the CE 3.0 ...
Chicago, IL · On-site
$100K - $107K/yr
Summary The Manager, Chargeback Recovery owns the end-to-end execution of Topstep's chargeback ... Deep knowledge of card network dispute rules across major card networks, including the CE 3.0 ...
Omaha, NE · On-site +1
$100K - $107K/yr
Summary The Manager, Chargeback Recovery owns the end-to-end execution of Topstep's chargeback ... Deep knowledge of card network dispute rules across major card networks, including the CE 3.0 ...
Omaha, NE · On-site +1
$100K - $107K/yr
Summary The Manager, Chargeback Recovery owns the end-to-end execution of Topstep's chargeback ... Deep knowledge of card network dispute rules across major card networks, including the CE 3.0 ...
Omaha, NE · On-site
$100K - $107K/yr
Summary The Manager, Chargeback Recovery owns the end-to-end execution of Topstep's chargeback ... Deep knowledge of card network dispute rules across major card networks, including the CE 3.0 ...
Omaha, NE · On-site
$100K - $107K/yr
Summary The Manager, Chargeback Recovery owns the end-to-end execution of Topstep's chargeback ... Deep knowledge of card network dispute rules across major card networks, including the CE 3.0 ...
Chicago, IL · On-site +1
$100K - $107K/yr
Summary The Manager, Chargeback Recovery owns the end-to-end execution of Topstep's chargeback ... Deep knowledge of card network dispute rules across major card networks, including the CE 3.0 ...
Chicago, IL · On-site +1
$100K - $107K/yr
Summary The Manager, Chargeback Recovery owns the end-to-end execution of Topstep's chargeback ... Deep knowledge of card network dispute rules across major card networks, including the CE 3.0 ...
Validate chargeback rights and ensure required documentation is complete before initiating a dispute with networks or processors. * Manage and track the issuance of provisional credits, ensuring ...
Validate chargeback rights and ensure required documentation is complete before initiating a dispute with networks or processors. * Manage and track the issuance of provisional credits, ensuring ...
Kansas City, MO · On-site
$17/hr
... chargebacks within applicable network, regulatory and company policies. * Protect all client and bank information confidentially and follow all company policies. * Understand, communicate, and ...
Kansas City, MO · On-site
$17/hr
... chargebacks within applicable network, regulatory and company policies. * Protect all client and bank information confidentially and follow all company policies. * Understand, communicate, and ...
Brentwood, TN · Hybrid
Supporting the Chargeback Team to ensure all chargebacks are processed timely. * Working with ... Maintaining dispute and chargeback inventory to ensure all cases are accounted for and processed ...
Brentwood, TN · Hybrid
Supporting the Chargeback Team to ensure all chargebacks are processed timely. * Working with ... Maintaining dispute and chargeback inventory to ensure all cases are accounted for and processed ...
Validate chargeback rights and ensure required documentation is complete before initiating a dispute with networks or processors. * Manage and track the issuance of provisional credits, ensuring ...
Quick apply
Validate chargeback rights and ensure required documentation is complete before initiating a dispute with networks or processors. * Manage and track the issuance of provisional credits, ensuring ...
Brentwood, TN · Hybrid
Supporting the Chargeback Team to ensure all chargebacks are processed timely. * Working with ... Maintaining dispute and chargeback inventory to ensure all cases are accounted for and processed ...
Brentwood, TN · Hybrid
Supporting the Chargeback Team to ensure all chargebacks are processed timely. * Working with ... Maintaining dispute and chargeback inventory to ensure all cases are accounted for and processed ...
Bastrop, TX · On-site
Validate chargeback rights and ensure required documentation is complete before initiating a dispute with networks or processors. * Manage and track the issuance of provisional credits, ensuring ...
Bastrop, TX · On-site
Validate chargeback rights and ensure required documentation is complete before initiating a dispute with networks or processors. * Manage and track the issuance of provisional credits, ensuring ...
Wichita, KS · On-site
Dispute Resolution Specialist Department: Customer Care Center Location: Wichita, Kansas (on-site ... Processes chargebacks, pre-arbitration, arbitration, and compliance cases within Mastercard ...
Wichita, KS · On-site
Dispute Resolution Specialist Department: Customer Care Center Location: Wichita, Kansas (on-site ... Processes chargebacks, pre-arbitration, arbitration, and compliance cases within Mastercard ...
Wichita, KS · On-site
Dispute Resolution Specialist Department: Customer Care Center Location: Wichita, Kansas (on-site ... Processes chargebacks, pre-arbitration, arbitration, and compliance cases within Mastercard ...
Wichita, KS · On-site
Dispute Resolution Specialist Department: Customer Care Center Location: Wichita, Kansas (on-site ... Processes chargebacks, pre-arbitration, arbitration, and compliance cases within Mastercard ...
Greensboro, NC · On-site
$20 - $22/hr
Accurately code chargebacks and maintain clear documentation within dispute management systems * Reconcile chargeback paybacks and assist with settlement preparation and resolution discussions
Quick apply
Greensboro, NC · On-site
$20 - $22/hr
Accurately code chargebacks and maintain clear documentation within dispute management systems * Reconcile chargeback paybacks and assist with settlement preparation and resolution discussions
$19.62/hr
Responsible for processing, researching, and resolving cardholder claims while ensuring that chargebacks are processed accurately and in a timely manner. * May assist the Dispute Manager to help ...
$19.62/hr
Responsible for processing, researching, and resolving cardholder claims while ensuring that chargebacks are processed accurately and in a timely manner. * May assist the Dispute Manager to help ...
Cedar City, UT · On-site
Responsible for processing, researching, and resolving cardholder claims while ensuring that chargebacks are processed accurately and in a timely manner. * May assist the Dispute Manager to help ...
Cedar City, UT · On-site
Responsible for processing, researching, and resolving cardholder claims while ensuring that chargebacks are processed accurately and in a timely manner. * May assist the Dispute Manager to help ...
Greensboro, NC · On-site
$20 - $22/hr
Accurately code chargebacks and maintain clear documentation within dispute management systems * Reconcile chargeback paybacks and assist with settlement preparation and resolution discussions
Quick apply
Greensboro, NC · On-site
$20 - $22/hr
Accurately code chargebacks and maintain clear documentation within dispute management systems * Reconcile chargeback paybacks and assist with settlement preparation and resolution discussions
Brentwood, TN · On-site
Supporting the Chargeback Team to ensure all chargebacks are processed timely. * Working with ... Maintaining dispute and chargeback inventory to ensure all cases are accounted for and processed ...
Brentwood, TN · On-site
Supporting the Chargeback Team to ensure all chargebacks are processed timely. * Working with ... Maintaining dispute and chargeback inventory to ensure all cases are accounted for and processed ...
Carlsbad, CA · On-site
$60K - $85K/yr
... chargebacks, deductions, and claims. This role drives measurable financial impact through dispute recovery, financial accuracy, and risk reduction You will own and largely run the end-to-end ...
Quick apply
Carlsbad, CA · On-site
$60K - $85K/yr
... chargebacks, deductions, and claims. This role drives measurable financial impact through dispute recovery, financial accuracy, and risk reduction You will own and largely run the end-to-end ...
$14.42 - $15.76
17% of jobs
$16.79 is the 25th percentile. Wages below this are outliers.
$15.76 - $17.09
10% of jobs
$17.09 - $18.42
4% of jobs
The median wage is $19.07 / hr.
$18.42 - $19.76
38% of jobs
$19.76 - $21.09
3% of jobs
$21.09 - $22.42
1% of jobs
$22.42 - $23.75
0% of jobs
$24.20 is the 75th percentile. Wages above this are outliers.
$23.75 - $25.09
3% of jobs
$25.09 - $26.42
7% of jobs
$26.42 - $27.75
4% of jobs
$27.75 - $29.09
12% of jobs
$14
$21
$29
To thrive as a Chargeback Dispute specialist, you need a strong understanding of payment processing, attention to detail, and experience with financial documentation, often supported by a background in finance, banking, or customer service. Familiarity with dispute management platforms, card network rules (such as Visa and Mastercard), and CRM systems is commonly required. Analytical thinking, problem-solving, and effective communication are essential soft skills for investigating and resolving disputes. These abilities ensure accurate, timely resolution of chargebacks and help protect company revenue while maintaining positive relationships with customers and partners.
A Chargeback Dispute job involves reviewing and investigating disputed transactions where a customer requests a refund through their bank or credit card provider. Professionals in this role gather evidence, analyze transaction details, and respond to chargeback claims to determine their validity. They work closely with merchants, banks, and payment processors to resolve disputes while minimizing losses and ensuring compliance with industry regulations. Effective communication, attention to detail, and knowledge of financial systems are essential skills for success in this role.
Professionals in Chargeback Dispute roles often encounter complex cases requiring thorough investigation and detailed documentation, as well as the need to stay updated with evolving card network regulations and company policies. Managing tight deadlines and balancing multiple cases at once can be demanding, but strong organizational skills and efficient workflow management can help. Successful specialists frequently collaborate with customer service, fraud prevention, and finance teams to gather information and present well-supported arguments. Emphasizing clear communication and proactive problem-solving allows individuals to overcome these challenges and contribute to minimizing financial losses for their organization.

Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 9 days ago
5.7
Based on 69 frontline employees who took The Breakroom Quiz
260th of 330 rated vehicle maintenance
Get the full story on Breakroom
Sourced by ZipRecruiter
Personal services
1,001 - 5,000 Employees
Thomaston, GA, US
2004