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Dispute Analyst Jobs in Florida (NOW HIRING)

SCCU

Dispute Analyst I

Melbourne, FL · On-site

$46K - $48K/yr

As the Dispute Analyst I at our Melbourne Headquarters, you will assist in the end-to-end review, processing, and resolution of fraud and merchant disputes across Space Coast Credit Union's debit and ...

SCCU

Dispute Analyst I

Melbourne, FL · Hybrid

$46K - $48K/yr

As the Dispute Analyst I at our Melbourne Headquarters, you will assist in the end-to-end review, processing, and resolution of fraud and merchant disputes across Space Coast Credit Union's debit and ...

New

Hard Rock Digital

Senior Analyst - Payments

Hollywood, FL · On-site

$78K - $97K/yr

Perform in-depth analysis of account(s) in order to build a case to counter-dispute transactions that patrons have reversed on our platform. * Manage multiple jurisdictions of internal controls to ...

PGA Tour

Treasury Analyst

Ponte Vedra Beach, FL · On-site

The Treasury Analyst supports the Treasury function for PGA TOUR, Inc. and PGA TOUR Enterprises ... Support chargeback, refund, dispute, and reconciliation processes. * Monitor merchant processing ...

PGA TOUR

Treasury Analyst

Ponte Vedra Beach, FL

The Treasury Analyst supports the Treasury function for PGA TOUR, Inc. and PGA TOUR Enterprises ... Support chargeback, refund, dispute, and reconciliation processes. * Monitor merchant processing ...

AEG

Treasury Analyst

Ponte Vedra Beach, FL · On-site

The Treasury Analyst supports the Treasury function for PGA TOUR, Inc. and PGA TOUR Enterprises ... Support chargeback, refund, dispute, and reconciliation processes. * Monitor merchant processing ...

Trailer Bridge

Pricing Analyst

Jacksonville, FL · On-site

The Pricing Analyst is responsible for review of sales and customer request, researching pricing ... Reviews and resolves tariff/contract dispute * Handles additional responsibilities as requested by ...

Trailer Bridge

Pricing Analyst

Jacksonville, FL

The Pricing Analyst is responsible for review of sales and customer request, researching pricing ... Reviews and resolves tariff/contract dispute * Handles additional responsibilities as requested by ...

Monitise

Technical Business Analyst

Coral Springs, FL

$90K - $158K/yr

Strong understanding of end-to-end application interfacing and dispute lifecycle flows. * Detail-oriented with a strong analytical mindset. * Familiarity with Agile methodologies and experience ...

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How much do dispute analyst jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for dispute analyst in Florida is $20.85, according to ZipRecruiter salary data. Most workers in this role earn between $17.26 and $25.53 per hour, depending on experience, location, and employer.

What is a dispute analyst?

A Dispute Analyst is responsible for investigating and resolving transaction disputes, typically in banking, finance, or e-commerce industries. They review chargebacks, claims, and payment discrepancies to determine validity and ensure compliance with company policies and regulations. The role involves analyzing data, communicating with customers or financial institutions, and documenting findings. A strong attention to detail and problem-solving skills are essential for success in this position.

What are the typical daily responsibilities of a dispute analyst?

As a Dispute Analyst, your typical day involves reviewing and investigating customer or client disputes related to financial transactions or accounts. You’ll gather and analyze documentation, correspond with involved parties to clarify details, and use internal systems to track case progress. Collaboration with colleagues in compliance, fraud prevention, and customer service is common, helping to resolve cases promptly and accurately. This role requires balancing investigative work with ongoing communication, making it both dynamic and rewarding for those who enjoy problem-solving in a team environment.

What are the key skills and qualifications needed to thrive in the dispute analyst position, and why are they important?

To thrive as a Dispute Analyst, you need strong analytical abilities, detail orientation, and a background in finance, accounting, or a related field. Familiarity with case management software, payment processing systems, and spreadsheets such as Excel are often required, and certifications like Certified Fraud Examiner (CFE) can be advantageous. Excellent communication, negotiation, and problem-solving skills are essential for interacting with clients and resolving conflicts efficiently. These skills are crucial for efficiently investigating disputes, ensuring compliance, and maintaining positive client relationships within a fast-paced environment.

What are the most commonly searched types of Dispute Analyst jobs in Florida?

The most popular types of Dispute Analyst jobs in Florida are:

What are popular job titles related to Dispute Analyst jobs in Florida?

For Dispute Analyst jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Dispute Analyst jobs in Florida look for?

The top searched job categories for Dispute Analyst jobs in Florida are:

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Dispute Analyst jobs near you
Infographic showing various Dispute Analyst job openings in Florida as of August 2026, with employment types broken down into 88% Full Time, 7% Part Time, and 5% Contract. Highlights an 80% Physical, 9% Hybrid, and 11% Remote job distribution, with an average salary of $43,377 per year, or $20.9 per hour.

Dispute Analyst I

SCCU

Melbourne, FL • On-site

$46K - $48K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

At Space Coast Credit Union (SCCU), our members are at the heart of everything we do. Since 1951, we've been committed to delivering financial services founded on integrity and a people-first philosophy.
As the Dispute Analyst I at our Melbourne Headquarters, you will
assist in the end-to-end review, processing, and resolution of fraud and merchant disputes across Space Coast Credit Union's debit and credit card portfolios. Primary duties include responding to member inquiries, identifying and preventing fraudulent activity, interpreting and applying dispute resolution regulations and guidelines, reviewing documentation, processing reports, reconciling accounts, and executing other vital tasks that contribute to the efficiency and success of our card programs.
Why Join SCCU?
  • Member-Focused Mission: Be part of a not-for-profit organization that reinvests in its members.
  • Hybrid & Flexible Schedule Options
  • Career Growth: We prioritize internal promotions and offer on-the-job training.

Dispute Analyst I Key Responsibilities
  • Reviews, processes, and decisions debit and credit card fraud and merchant disputes, including ATM transactions, submitted to the Card Services department through various workflows; ranging from novice to intermediate complexity levels.
  • Collaborates with Dispute Analyst II and/or leadership to discuss challenged claims via representment to review any new evidence to assess its validity and resolve the claim or counterchallenge the presentment through Visa's pre-arbitration, pre-compliance, arbitration, or compliance process.
  • Articulates and disseminates processing requirements for the various fraud dispute and merchant dispute types, reasons, categories, and documentation needed to effectively and correctly process claims timely in accordance with Visa Operating Rules and Visa Claims Resolution guidelines.
  • Maintains complete knowledge of Visa chargeback and compliance rules along with Reg E, Reg Z and other card networks used by SCCU.
  • Contacts cardholders who have submitted disputes when necessary to ensure all necessary steps have been taken to proceed with a dispute.
  • Collects supporting documentation to assist team members to complete non-fraud disputes without additional member follow- up and reviews supporting documentation accordingly.

Dispute Analyst I Requirements
  • 1 to 3 years of prior experience in credit and debit card services or a similar field required.
  • Basic proficiency with Microsoft Office.
  • Fraud disputes and/or merchant disputes processing preferred.
  • Completion of Visa's Introduction to Dispute Resolution or equivalent preferred.
  • Proficient understanding of Visa Operating Rules and Visa Claims Resolution guidelines required.

Dispute Analyst I Compensation
  • Starting Salary: $22.17 - $23.48/hour or $46,130 - $48,847/year
  • Bonus Opportunity: Eligible for ONE SCCU Annual Bonus.

Work Schedule
  • Monday - Friday: 10:00 a.m. - 7:00 p.m.
  • Rotating Saturdays: 9:00 a.m. - 3:00 p.m.

SCCU Benefits
  • Health & Wellness: Medical, dental, and vision insurance, plus an Employee Assistance Program.
  • Financial Perks: 401(k) match (5%), HSA match, and SCCU-paid insurance (short/long-term disability, life insurance).
  • Education Support: Tuition reimbursement after one year of service.
  • Generous Time Off: 20+ days of PTO, birthday PTO, and 11 federal holidays.
  • Exclusive Discounts: Lower rates on loans, credit cards, and no fee SCCU accounts!

About SCCU
Since 1951, Space Coast Credit Union (SCCU) has proudly served our community, growing to over 685,000 members and managing $9 billion in assets. With 67 branches spanning Florida's east coast, we are the third-largest credit union in the state. In 2025, we expanded into Orange County to better serve the growing East Orlando market.
As a not-for-profit financial institution, SCCU is dedicated to putting our members first. Unlike traditional banks, we return profits to our members through better rates, lower fees, and enhanced services. While we offer the same financial products-like checking, savings, and loans-our focus remains on empowering our members and supporting their financial well-being. With local decision-making and a commitment to exceptional service, we strive to make a meaningful difference in the lives of those we serve.
At SCCU, we also prioritize our team members by fostering a supportive and collaborative environment that encourages career growth and development. As we continue to grow, we are seeking talented, member-focused professionals to join our team and help deliver innovative financial solutions and outstanding service.
I UNDERSTAND this application a legal document for purposes of your employment. Upon acceptance of an offer with SCCU, I UNDERSTAND that I will be required to complete background, employment verifications, and drug screening. I UNDERSTAND further that any misstatements or omissions in this application and pre-employment process can be considered falsification and will result in a decision not to hire me, or to discharge me if discovered after I am hired. I UNDERSTAND that the information requested regarding date of birth, race and sex is for the sole purpose of gathering the above information accurately, and will not be used to discriminate against me in violation of any law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hired
SCCU is a drug-free workplace. I understand that as a condition of my employment, I will be required to submit to any testing for the presence of drugs, and to submit to any procedure to assess my qualifications for employment. If hired, I ALSO AGREE that if I am hired, my employment is for no definite time and may be terminated at any time without prior notice.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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