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Dispute Analyst Jobs (NOW HIRING)

We are seeking a detail-oriented and analytical Dispute Analyst to join our team. The ideal candidate will be responsible for investigating, analyzing, and resolving customer disputes and chargebacks ...

We are seeking a detail-oriented and analytical Dispute Analyst to join our team. The ideal candidate will be responsible for investigating, analyzing, and resolving customer disputes and chargebacks ...

What We Need Corpay is currently looking to hire a Fraud Dispute Analyst within our Fraud division. This position falls under our Finance line of business and is located in Brentwood, TN. In this ...

Position Summary The Payer Dispute Analyst supports the organization's efforts to resolve disputes with payers. This role focuses heavily on the Independent Dispute Resolution (IDR) process under the ...

What We Need Corpay is currently looking to hire a Fraud Dispute Analyst within our Fraud division. This position falls under our Finance line of business and is located in Brentwood, TN. In this ...

Check Dispute Analyst Business Unit: Risk Management Reports to: Manager of Risk Detections and Investigations Position Overview: This position is primarily responsible for the processing of check ...

X Payments seeks a Dispute Analyst for our Risk Operations team to investigate and resolve customer disputes across P2P, debit/credit card, and ACH channels. You'll assess claims, manage provisional ...

Analyzing dispute cases and support documentation received to determine if the transaction(s) is a valid dispute. * Determining which disputes qualify for chargeback to the merchant based on specific ...

X Payments seeks a Dispute Analyst for our Risk Operations team to investigate and resolve customer disputes across P2P, debit/credit card, and ACH channels. You'll assess claims, manage provisional ...

X Payments seeks a Dispute Analyst for our Risk Operations team to investigate and resolve customer disputes across P2P, debit/credit card, and ACH channels. You'll assess claims, manage provisional ...

Carrier Disputes Analyst II

Omaha, NE · Hybrid

$23.42 - $29.30/hr

The Carrier Dispute Analyst II is responsible for independently managing moderately complex carrier disputes. This role requires strong analytical and communication skills to interpret usage data ...

Carrier Disputes Analyst II

Little Rock, AR · Hybrid

$23.42 - $29.30/hr

The Carrier Dispute Analyst II is responsible for independently managing moderately complex carrier disputes. This role requires strong analytical and communication skills to interpret usage data ...

Carrier Disputes Analyst II

Charleston, WV · Hybrid

$23.42 - $29.30/hr

The Carrier Dispute Analyst II is responsible for independently managing moderately complex carrier disputes. This role requires strong analytical and communication skills to interpret usage data ...

Carrier Disputes Analyst II

Charlotte, NC · Hybrid

$23.42 - $29.30/hr

The Carrier Dispute Analyst II is responsible for independently managing moderately complex carrier disputes. This role requires strong analytical and communication skills to interpret usage data ...

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Dispute Analyst information

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How much do dispute analyst jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for dispute analyst in the United States is $27.91, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $34.13 per hour, depending on experience, location, and employer.

What is a Dispute Analyst job?

A Dispute Analyst is responsible for investigating and resolving transaction disputes, typically in banking, finance, or e-commerce industries. They review chargebacks, claims, and payment discrepancies to determine validity and ensure compliance with company policies and regulations. The role involves analyzing data, communicating with customers or financial institutions, and documenting findings. A strong attention to detail and problem-solving skills are essential for success in this position.

What are the typical daily responsibilities of a Dispute Analyst?

As a Dispute Analyst, your typical day involves reviewing and investigating customer or client disputes related to financial transactions or accounts. You’ll gather and analyze documentation, correspond with involved parties to clarify details, and use internal systems to track case progress. Collaboration with colleagues in compliance, fraud prevention, and customer service is common, helping to resolve cases promptly and accurately. This role requires balancing investigative work with ongoing communication, making it both dynamic and rewarding for those who enjoy problem-solving in a team environment.

What are the key skills and qualifications needed to thrive in the Dispute Analyst position, and why are they important?

To thrive as a Dispute Analyst, you need strong analytical abilities, detail orientation, and a background in finance, accounting, or a related field. Familiarity with case management software, payment processing systems, and spreadsheets such as Excel are often required, and certifications like Certified Fraud Examiner (CFE) can be advantageous. Excellent communication, negotiation, and problem-solving skills are essential for interacting with clients and resolving conflicts efficiently. These skills are crucial for efficiently investigating disputes, ensuring compliance, and maintaining positive client relationships within a fast-paced environment.

More about Dispute Analyst jobs
What cities are hiring for Dispute Analyst jobs? Cities with the most Dispute Analyst job openings:
What are the most commonly searched types of Dispute Analyst jobs? The most popular types of Dispute Analyst jobs are:
What states have the most Dispute Analyst jobs? States with the most job openings for Dispute Analyst jobs include:
Infographic showing various Dispute Analyst job openings in the United States as of May 2026, with employment types broken down into 100% Full Time. Highlights an 80% Physical, 8% Hybrid, and 12% Remote job distribution, with an average salary of $58,045 per year, or $27.9 per hour.
Dispute Analyst

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago


Tidal Wave Auto Spa rating

5.7

Company rating: 5.7 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

260th of 329 rated vehicle maintenance


Job description

Tidal Wave Auto Spa is one of the fastest growing car wash chains in the country and is a recognized leader in the industry with locations nationwide. Our wave of success began in 2004 in the small town of Thomaston, GA, which is where Tidal Wave Headquarters calls home. Tidal Wave Auto Spa is a national brand that is forecasted to grow at a rapid rate for years to come, so we are aggressively pursuing individuals with exceptional talent and leadership qualities. Our goal is to redefine the car wash industry with the latest technology, top-notch friendly service, and unwavering dedication to its employees!

We are seeking a detail-oriented and analytical Dispute Analyst to join our team. The ideal candidate will be responsible for investigating, analyzing, and resolving customer disputes and chargebacks in a timely and accurate manner. This role requires strong analytical thinking, excellent communication skills, and a thorough understanding of financial transactions and dispute processes.

In this role, you'll be reviewing chargebacks and payment disputes, figuring out what happened, and working with different teams to make things right, fast and fair.This is a great fit for someone who's curious, organized, and loves solving problems. If you've got a background in retail, payments, or customer service and enjoy connecting the dots, you'll feel right at home here.

Key Responsibilities:

  • Investigate and analyze disputed transactions to determine their validity
  • Collaborate with internal departments (e.g., Customer Service, Risk, Finance) to gather relevant information
  • Respond to chargebacks and disputes in accordance with card network and regulatory guidelines (Visa, Mastercard, Amex, etc.)
  • Prepare and submit documentation to issuing banks and processors within required timeframes
  • Track and report dispute trends, escalations, and root causes
  • Ensure compliance with internal policies, industry standards, and regulatory requirements
  • Assist with audits, reporting, and continuous improvement initiatives

Qualifications:

  • 1-2 years' experience in retail, customer service, payments, or disputes
  • Solid problem-solving skills and sharp attention to detail
  • Excellent written and verbal communication skills
  • Ability to work independently and handle high volumes of work under tight deadlines
  • Must be familiar with MS Excel and Word, and able to learn new systems quickly
  • Preferred experience with payment platforms or chargeback tools

As a Tidal Wave Auto Spa Team Member, you will enjoy our Benefits Program to help secure your financial future and preserve your health and well-being, including:

  • PTO is based on the company's PTO policy.
  • Eligibility for health, dental, and vision coverage subject to 30 day waiting period.
  • Eligibility for 401(K), subject to plan terms.
  • Eligibility for benefits such as life insurance, short- and long-term disability, hospital indemnity, critical illness, and accidental, subject to 30 day waiting period.
  • Company-paid holidays.

**Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of Tidal Wave Auto Spa provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. Tidal Wave Auto Spa hires and promotes individuals solely on the basis of their qualifications for the job to be filled.


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