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Dispute Analyst Jobs (NOW HIRING)

Check Dispute Analyst Business Unit: Risk Management Reports to: Manager of Risk Detections and Investigations Position Overview: This position is primarily responsible for the processing of check ...

SpaceXAI's Money seeks a Dispute Analyst for our Risk Operations team to investigate and resolve customer disputes across P2P, debit/credit card, and ACH channels. You'll assess claims, manage ...

SpaceXAI's Money seeks a Dispute Analyst for our Risk Operations team to investigate and resolve customer disputes across P2P, debit/credit card, and ACH channels. You'll assess claims, manage ...

Check Dispute Analyst Business Unit: Risk Management Reports to: Manager of Risk Detections and Investigations Position Overview: This position is primarily responsible for the processing of check ...

SpaceXAI's Money seeks a Dispute Analyst for our Risk Operations team to investigate and resolve customer disputes across P2P, debit/credit card, and ACH channels. You'll assess claims, manage ...

Accounts Receivable Dispute Analyst

Houston, TX · On-site

$23.25 - $29.50/hr

Position Summary The Accounts Receivable Dispute Analyst is responsible for researching, analyzing, and assisting in resolving customer invoice disputes to ensure timely payment and minimize ...

Accounts Receivable Dispute Analyst

Houston, TX · Hybrid

$23.25 - $29.50/hr

Position Summary The Accounts Receivable Dispute Analyst is responsible for researching, analyzing, and assisting in resolving customer invoice disputes to ensure timely payment and minimize ...

Chargeback Dispute Analyst Duration: 6 Months Location: Draper, UT, 84020 Job Summary: We are looking for a Chargeback Dispute Analyst with experience handling payment card disputes on the merchant ...

Chargeback Analyst

Draper, UT · On-site

$26 - $27/hr

Processing Merchant Dispute (Incoming Dispute): Reviewing, researching, creating representment ... Possesses strong data analysis and investigative reporting skills * Able to solve transaction or ...

Strong analytical and reconciliation skills; comfortable working with large data sets and ERP ... Supervise a team of 5+ Dispute Analysts and Specialists, owning hiring, onboarding, coaching ...

Strong analytical and reconciliation skills; comfortable working with large data sets and ERP ... Supervise a team of 5+ Dispute Analysts and Specialists, owning hiring, onboarding, coaching ...

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Dispute Analyst information

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How much do dispute analyst jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for dispute analyst in the United States is $27.91, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $34.13 per hour, depending on experience, location, and employer.

What is a Dispute Analyst job?

A Dispute Analyst is responsible for investigating and resolving transaction disputes, typically in banking, finance, or e-commerce industries. They review chargebacks, claims, and payment discrepancies to determine validity and ensure compliance with company policies and regulations. The role involves analyzing data, communicating with customers or financial institutions, and documenting findings. A strong attention to detail and problem-solving skills are essential for success in this position.

What are the typical daily responsibilities of a Dispute Analyst?

As a Dispute Analyst, your typical day involves reviewing and investigating customer or client disputes related to financial transactions or accounts. You’ll gather and analyze documentation, correspond with involved parties to clarify details, and use internal systems to track case progress. Collaboration with colleagues in compliance, fraud prevention, and customer service is common, helping to resolve cases promptly and accurately. This role requires balancing investigative work with ongoing communication, making it both dynamic and rewarding for those who enjoy problem-solving in a team environment.

What are the key skills and qualifications needed to thrive in the Dispute Analyst position, and why are they important?

To thrive as a Dispute Analyst, you need strong analytical abilities, detail orientation, and a background in finance, accounting, or a related field. Familiarity with case management software, payment processing systems, and spreadsheets such as Excel are often required, and certifications like Certified Fraud Examiner (CFE) can be advantageous. Excellent communication, negotiation, and problem-solving skills are essential for interacting with clients and resolving conflicts efficiently. These skills are crucial for efficiently investigating disputes, ensuring compliance, and maintaining positive client relationships within a fast-paced environment.

More about Dispute Analyst jobs
What cities are hiring for Dispute Analyst jobs? Cities with the most Dispute Analyst job openings:
What are the most commonly searched types of Dispute Analyst jobs? The most popular types of Dispute Analyst jobs are:
What states have the most Dispute Analyst jobs? States with the most job openings for Dispute Analyst jobs include:
Infographic showing various Dispute Analyst job openings in the United States as of July 2026, with employment types broken down into 89% Full Time, 6% Part Time, 1% Temporary, and 4% Contract. Highlights an 83% Physical, 7% Hybrid, and 10% Remote job distribution, with an average salary of $58,045 per year, or $27.9 per hour.

Check Dispute Analyst

Fnbcorp

Pittsburgh, PA

Full-time

Re-posted 27 days ago


Job description

Primary Office Location:626 Washington Place. Pittsburgh, Pennsylvania. 15219.Join our team. Make a difference - for us and for your future.

Position Title:Check Dispute Analyst

Business Unit:Risk Management

Reports to:Manager of Risk Detections and Investigations

Position Overview:

This position is primarily responsible for the processing of check disputes submitted by customers. The incumbent in this position reviews disputes for accuracy and completion and ensures they are processed in accordance with guidelines. This may result in providing credit to customer accounts and/or corresponding with other financial institutions to recover funds.

Primary Responsibilities:

Reviews check disputes submitted by customers for accuracy and to determine validity. Analyst coordinates with internal parties to gather necessary documentation from customers in order to process to completion.

Processes dispute claims per policy and procedure and provides credit to customers and/or corresponds with other financial institutions to recover funds for customers. Ensures letters and/or documentation is provided to customers detailing status and outcome of dispute.

Works with branch staff to ensure affected customer accounts are closed and new accounts opened to mitigate any additional unauthorized activity, if applicable, or refers customers to Treasury Management to review fraud products in lieu of account closure.

Escalates claims to Risk Investigations team in case management system for further review, if necessary and/or provides claim documentation to law enforcement if requested.

Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:

High School or GED

Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:

1

Skills Required to Perform the Primary Responsibilities of this Position:

Ability to work and multi-task in a fast paced environment

Excellent communication skills, both written and verbal

Excellent organizational, analytical and interpersonal skills

Excellent customer service skills

Ability to use a personal computer and job-related software

MS Word - Basic Level

MS Excel - Intermediate Level

MS PowerPoint - Basic Level

Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:

N/A

Physical Requirements or Work Conditions Beyond Traditional Office Work:

N/A


Equal Employment Opportunity (EEO):

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.