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Dispute Analyst Jobs in Texas (NOW HIRING)

SpaceXAI

Dispute Analyst, X Money

Bastrop, TX · On-site

SpaceXAI's Money seeks a Dispute Analyst for our Risk Operations team to investigate and resolve customer disputes across P2P, debit/credit card, and ACH channels. You'll assess claims, manage ...

NOV, Inc.

Accounts Receivable Dispute Analyst

Houston, TX · Hybrid

$23.25 - $29.50/hr

Position Summary The Accounts Receivable Dispute Analyst is responsible for researching, analyzing, and assisting in resolving customer invoice disputes to ensure timely payment and minimize ...

NOV, Inc.

Accounts Receivable Dispute Analyst

Houston, TX · On-site

$23.25 - $29.50/hr

Position Summary The Accounts Receivable Dispute Analyst is responsible for researching, analyzing, and assisting in resolving customer invoice disputes to ensure timely payment and minimize ...

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How much do dispute analyst jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for dispute analyst in Texas is $26.00, according to ZipRecruiter salary data. Most workers in this role earn between $21.49 and $31.78 per hour, depending on experience, location, and employer.

What is a dispute analyst?

A Dispute Analyst is responsible for investigating and resolving transaction disputes, typically in banking, finance, or e-commerce industries. They review chargebacks, claims, and payment discrepancies to determine validity and ensure compliance with company policies and regulations. The role involves analyzing data, communicating with customers or financial institutions, and documenting findings. A strong attention to detail and problem-solving skills are essential for success in this position.

What are the typical daily responsibilities of a dispute analyst?

As a Dispute Analyst, your typical day involves reviewing and investigating customer or client disputes related to financial transactions or accounts. You’ll gather and analyze documentation, correspond with involved parties to clarify details, and use internal systems to track case progress. Collaboration with colleagues in compliance, fraud prevention, and customer service is common, helping to resolve cases promptly and accurately. This role requires balancing investigative work with ongoing communication, making it both dynamic and rewarding for those who enjoy problem-solving in a team environment.

What are the key skills and qualifications needed to thrive in the dispute analyst position, and why are they important?

To thrive as a Dispute Analyst, you need strong analytical abilities, detail orientation, and a background in finance, accounting, or a related field. Familiarity with case management software, payment processing systems, and spreadsheets such as Excel are often required, and certifications like Certified Fraud Examiner (CFE) can be advantageous. Excellent communication, negotiation, and problem-solving skills are essential for interacting with clients and resolving conflicts efficiently. These skills are crucial for efficiently investigating disputes, ensuring compliance, and maintaining positive client relationships within a fast-paced environment.

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For Dispute Analyst jobs in Texas, the most frequently searched job titles are:

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Infographic showing various Dispute Analyst job openings in Texas as of August 2026, with employment types broken down into 94% Full Time, 3% Part Time, and 3% Temporary. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $54,078 per year, or $26 per hour.

Dispute Analyst, X Money

Bastrop, TX • On-site

SpaceXAI
Aerospace Product and Parts Manufacturing • 1 - 5K employees

8.7

Company rating: 8.7 out of 10

Based on 150 frontline employees who took The Breakroom Quiz

16th of 72 rated aerospace companies

Great coworkers

People enjoy working here

Good employer

Learn more about SpaceXAIexternal

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

ABOUT THE ROLE:

SpaceXAI's Money seeks a Dispute Analyst for our Risk Operations team to investigate and resolve customer disputes across P2P, debit/credit card, and ACH channels. You'll assess claims, manage provisional credits, and ensure compliance with Regulation E, NACHA, and network rules. This fast-paced role requires strong analytical skills and collaboration with Fraud, Compliance, and Customer Support teams to deliver timely, fair resolutions while minimizing business risk.

RESPONSIBILITIES:
  • Investigate incoming customer disputes across P2P, debit/credit card, and ACH transactions, ensuring compliance with internal policies and regulatory standards.
  • Validate chargeback rights and ensure required documentation is complete before initiating a dispute with networks or processors.
  • Manage and track the issuance of provisional credits, ensuring adherence to Regulation E timeframes and NACHA rules for ACH claims.
  • Maintain accurate and detailed case documentation within internal systems  for audit readiness.
  • Collaborate with internal teams (Fraud, Compliance,) to gather information, resolve gaps, and escalate high-risk or complex cases.
  • Respond to representments, pre-arbitration, and final decisions from processors or networks; escalate unresolved or disputable cases as needed.
  • Monitor dispute aging and ensure deadlines are met for all required actions, including filings, evidence submissions, and customer communications.
  • Communicate resolution outcomes to customers with professionalism and clarity, adjusting for tone and regulatory requirements.
  • Identify dispute trends or emerging issues and provide insights to leadership for process or policy improvements.
  • Support audits, reporting, and quality assurance reviews by maintaining defensible case notes and outcome records.
BASIC QUALIFICATIONS:
  • 3+ years of experience handling disputes involving debit or credit card transactions.
  • Strong working knowledge of Regulation E (Electronic Fund Transfers Act), NACHA rules, and card network chargeback guidelines (Visa, Mastercard).
  • Experience handling consumer disputes end to end across multiple payment types (P2P, debit/credit card, and ACH).
  • Excellent written communication skills with the ability to draft clear, accurate, and compliant case notes and customer responses.
  • Detail-oriented with strong organizational skills and the ability to meet strict deadlines in a fast-paced environment.
  • Familiarity with dispute systems, case management platforms, and CRM tools.
  • Analytical and investigative mindset with sound judgment and decision-making abilities.
  • Bachelor's degree in Finance, Business, Criminal Justice, or a related field preferred; relevant certifications (e.g., ETA CPP, CFE) a plus.

ITAR REQUIREMENTS:

  • To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. 1157, or (iv) Asylee under 8 U.S.C. 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.
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About SpaceX

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Industry

Aerospace product and parts manufacturing, data services, guided missile and space vehicle manufacturing and satellite telecommunications

Company size

1,001 - 5,000 Employees

Headquarters location

Hawthorne, CA, US

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