Wilkes Barre, PA · On-site
$40K - $42K/yr
Strong analytical and problem-solving skills. Preferred Qualifications: * Associate's degree in a relevant field. * Experience in dispute resolution or conflict management. * Familiarity with legal ...
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Wilkes Barre, PA · On-site
$40K - $42K/yr
Strong analytical and problem-solving skills. Preferred Qualifications: * Associate's degree in a relevant field. * Experience in dispute resolution or conflict management. * Familiarity with legal ...
Gather, analyze, and evaluate supporting documentation, transaction data, customer statements, merchant information, fraud monitoring alerts, and network responses to support dispute resolution.
Gather, analyze, and evaluate supporting documentation, transaction data, customer statements, merchant information, fraud monitoring alerts, and network responses to support dispute resolution.
Hudson, OH · On-site
S. and Canada, with continued expansion Position Summary The Dispute Specialist is responsible for independently researching, analyzing, and resolving customer disputes through case ownership and ...
New
Hudson, OH · On-site
S. and Canada, with continued expansion Position Summary The Dispute Specialist is responsible for independently researching, analyzing, and resolving customer disputes through case ownership and ...
New
Dover, DE · On-site
Process card dispute related inquiries by internal application, email, mail, or telephone ... Refer instances of card fraud related trends for Fraud Analyst to investigate. * Engage in ...
Dover, DE · On-site
Process card dispute related inquiries by internal application, email, mail, or telephone ... Refer instances of card fraud related trends for Fraud Analyst to investigate. * Engage in ...
Hudson, OH · On-site
S. and Canada, with continued expansion Position Summary The Dispute Specialist is responsible for independently researching, analyzing, and resolving customer disputes through case ownership and ...
Quick apply
Hudson, OH · On-site
S. and Canada, with continued expansion Position Summary The Dispute Specialist is responsible for independently researching, analyzing, and resolving customer disputes through case ownership and ...
Hudson, OH · On-site
S. and Canada, with continued expansion Position Summary The Dispute Specialist is responsible for independently researching, analyzing, and resolving customer disputes through case ownership and ...
Hudson, OH · On-site
S. and Canada, with continued expansion Position Summary The Dispute Specialist is responsible for independently researching, analyzing, and resolving customer disputes through case ownership and ...
Hudson, OH · On-site
S. and Canada, with continued expansion Position Summary The Dispute Specialist is responsible for independently researching, analyzing, and resolving customer disputes through case ownership and ...
Hudson, OH · On-site
S. and Canada, with continued expansion Position Summary The Dispute Specialist is responsible for independently researching, analyzing, and resolving customer disputes through case ownership and ...
Camden, ME · On-site
Gather, analyze, and evaluate supporting documentation, transaction data, customer statements, merchant information, fraud monitoring alerts, and network responses to support dispute resolution.
Camden, ME · On-site
Gather, analyze, and evaluate supporting documentation, transaction data, customer statements, merchant information, fraud monitoring alerts, and network responses to support dispute resolution.
Gardiner, ME · On-site
Gather, analyze, and evaluate supporting documentation, transaction data, customer statements, merchant information, fraud monitoring alerts, and network responses to support dispute resolution.
Gardiner, ME · On-site
Gather, analyze, and evaluate supporting documentation, transaction data, customer statements, merchant information, fraud monitoring alerts, and network responses to support dispute resolution.
Auburn, ME · On-site +1
Gather, analyze, and evaluate supporting documentation, transaction data, customer statements, merchant information, fraud monitoring alerts, and network responses to support dispute resolution.
Auburn, ME · On-site +1
Gather, analyze, and evaluate supporting documentation, transaction data, customer statements, merchant information, fraud monitoring alerts, and network responses to support dispute resolution.
Gather, analyze, and evaluate supporting documentation, transaction data, customer statements, merchant information, fraud monitoring alerts, and network responses to support dispute resolution.
Gather, analyze, and evaluate supporting documentation, transaction data, customer statements, merchant information, fraud monitoring alerts, and network responses to support dispute resolution.
Auburn, ME · On-site
Gather, analyze, and evaluate supporting documentation, transaction data, customer statements, merchant information, fraud monitoring alerts, and network responses to support dispute resolution.
Auburn, ME · On-site
Gather, analyze, and evaluate supporting documentation, transaction data, customer statements, merchant information, fraud monitoring alerts, and network responses to support dispute resolution.
Gather, analyze, and evaluate supporting documentation, transaction data, customer statements, merchant information, fraud monitoring alerts, and network responses to support dispute resolution.
Gather, analyze, and evaluate supporting documentation, transaction data, customer statements, merchant information, fraud monitoring alerts, and network responses to support dispute resolution.
Gather, analyze, and evaluate supporting documentation, transaction data, customer statements, merchant information, fraud monitoring alerts, and network responses to support dispute resolution.
Gather, analyze, and evaluate supporting documentation, transaction data, customer statements, merchant information, fraud monitoring alerts, and network responses to support dispute resolution.
Process card dispute related inquiries by internal application, email, mail, or telephone ... Refer instances of card fraud related trends for Fraud Analyst to investigate. * Engage in ...
Process card dispute related inquiries by internal application, email, mail, or telephone ... Refer instances of card fraud related trends for Fraud Analyst to investigate. * Engage in ...
Omaha, NE · Hybrid
$18.56 - $28.92/hr
Overview PenFed is hiring a (Hybrid) Card Dispute Specialist at our Omaha, Nebraska Service Center ... Skill in comprehending and analyzing data and identifying trends and drawing conclusions. * Ability ...
Omaha, NE · Hybrid
$18.56 - $28.92/hr
Overview PenFed is hiring a (Hybrid) Card Dispute Specialist at our Omaha, Nebraska Service Center ... Skill in comprehending and analyzing data and identifying trends and drawing conclusions. * Ability ...
The Dispute Resolution Specialist I works all dispute types, understands the regulatory ... Excellent analytical, problem solving, and decision-making skills. * High level of interpersonal ...
The Dispute Resolution Specialist I works all dispute types, understands the regulatory ... Excellent analytical, problem solving, and decision-making skills. * High level of interpersonal ...
Aurora, IL · On-site
$24.85 - $32.25/hr
Position Overview The Senior Dispute Resolution Specialist is responsible for managing complex ... Essential Job Functions Review transaction details, gather documentation, and analyze evidence to ...
Aurora, IL · On-site
$24.85 - $32.25/hr
Position Overview The Senior Dispute Resolution Specialist is responsible for managing complex ... Essential Job Functions Review transaction details, gather documentation, and analyze evidence to ...
... portal and payer dispute workflows. The ideal candidate will be responsible for accessing ... Analyze claim disputes, reimbursement discrepancies, and payer responses. * Escalate high-priority ...
... portal and payer dispute workflows. The ideal candidate will be responsible for accessing ... Analyze claim disputes, reimbursement discrepancies, and payer responses. * Escalate high-priority ...
... portal and payer dispute workflows. The ideal candidate will be responsible for accessing ... Analyze claim disputes, reimbursement discrepancies, and payer responses. * Escalate high-priority ...
... portal and payer dispute workflows. The ideal candidate will be responsible for accessing ... Analyze claim disputes, reimbursement discrepancies, and payer responses. * Escalate high-priority ...
$16.59 - $19.27
4% of jobs
$19.27 - $21.96
12% of jobs
$22.50 is the 25th percentile. Wages below this are outliers.
$21.96 - $24.65
46% of jobs
$24.65 - $27.34
2% of jobs
$29.84 is the 75th percentile. Wages above this are outliers.
$27.34 - $30.03
12% of jobs
$30.03 - $32.71
0% of jobs
$32.71 - $35.40
11% of jobs
$35.40 - $38.09
6% of jobs
$38.09 - $40.78
3% of jobs
$40.78 - $43.47
2% of jobs
$43.47 - $46.15
2% of jobs
$16
$27
$46
A Dispute Analyst is responsible for investigating and resolving transaction disputes, typically in banking, finance, or e-commerce industries. They review chargebacks, claims, and payment discrepancies to determine validity and ensure compliance with company policies and regulations. The role involves analyzing data, communicating with customers or financial institutions, and documenting findings. A strong attention to detail and problem-solving skills are essential for success in this position.
As a Dispute Analyst, your typical day involves reviewing and investigating customer or client disputes related to financial transactions or accounts. You’ll gather and analyze documentation, correspond with involved parties to clarify details, and use internal systems to track case progress. Collaboration with colleagues in compliance, fraud prevention, and customer service is common, helping to resolve cases promptly and accurately. This role requires balancing investigative work with ongoing communication, making it both dynamic and rewarding for those who enjoy problem-solving in a team environment.
To thrive as a Dispute Analyst, you need strong analytical abilities, detail orientation, and a background in finance, accounting, or a related field. Familiarity with case management software, payment processing systems, and spreadsheets such as Excel are often required, and certifications like Certified Fraud Examiner (CFE) can be advantageous. Excellent communication, negotiation, and problem-solving skills are essential for interacting with clients and resolving conflicts efficiently. These skills are crucial for efficiently investigating disputes, ensuring compliance, and maintaining positive client relationships within a fast-paced environment.
Cities with the most Dispute Analyst job openings:
The most popular types of Dispute Analyst jobs are:
States with the most job openings for Dispute Analyst jobs include:
For Dispute Analyst jobs, the most frequently searched job titles are:
Wilkes Barre, PA • On-site
$40K - $42K/yr
Full-time
Re-posted 3 days ago
About the Role:
The Dispute Specialist I plays a crucial role in managing and resolving disputes that arise within the organization. This position is responsible for investigating claims, gathering relevant information, and facilitating communication between parties to reach a satisfactory resolution. The ultimate goal is to ensure that disputes are handled efficiently and effectively, minimizing potential risks to the organization. By maintaining accurate records and providing timely updates, the Dispute Specialist I contributes to the overall integrity and reputation of the organization. This role requires a keen attention to detail and strong problem-solving skills to navigate complex situations and deliver positive outcomes.
Minimum Qualifications:
Preferred Qualifications:
Responsibilities:
Skills:
The required skills for this position include strong analytical abilities, which are essential for investigating disputes and identifying key issues. Effective communication skills are vital, as the Dispute Specialist I will interact with various stakeholders to gather information and facilitate resolutions. Attention to detail is crucial for maintaining accurate records and ensuring compliance with regulations. Preferred skills, such as familiarity with legal terminology, enhance the ability to navigate complex disputes and provide informed recommendations. Overall, a combination of these skills enables the Dispute Specialist I to contribute to a fair and efficient dispute resolution process.
