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Home Based Dispute Analyst Jobs (NOW HIRING)

Leaf Home

Dispute Specialist

Hudson, OH · On-site

About Leaf Home At Leaf Home, we are powered by people on a single mission to make homeownership ... analyzing, and resolving customer disputes through case ownership and root cause analysis with ...

J29 Inc.

Dispute Resolution Analyst I

Millersville, MD · On-site +1

$16.25 - $18.25/hr

Dispute Resolution Analyst Overview: J29, Inc. (J29) has been supporting commercial, State, and ... Analyzes and makes decisions based on medical vs. non-medical case type, appeal/review categories ...

LeafHome

Dispute Specialist

Hudson, OH · On-site

About Leaf Home At Leaf Home, we are powered by people on a single mission to make homeownership ... analyzing, and resolving customer disputes through case ownership and root cause analysis with ...

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Home Based Dispute Analyst information

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$16

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How much do home based dispute analyst jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for home based dispute analyst in the United States is $27.91, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $34.13 per hour, depending on experience, location, and employer.

What is a home based dispute analyst?

Home Based Dispute Analysts are professionals who work remotely to investigate and resolve disputes, typically related to financial transactions such as credit card charges, billing errors, or fraudulent activities. They analyze evidence, communicate with customers and merchants, and ensure compliance with industry regulations and company policies. Their role is essential in maintaining customer trust and upholding fair business practices, all while working from a home office setting.

What are the key skills and qualifications needed to thrive as a home based dispute analyst, and why are they important?

To thrive as a Home Based Dispute Analyst, you need strong analytical skills, attention to detail, and a background in finance, business, or a related field, often supported by relevant work experience or certifications. Familiarity with dispute management software, case management systems, and payment processing platforms is typically required. Excellent written communication, time management, and problem-solving abilities help analysts stand out when resolving customer or client disputes remotely. These skills ensure accurate investigation, efficient resolution of cases, and high levels of customer satisfaction in a virtual work environment.

What are some common challenges faced by home based dispute analysts, and how can they be effectively managed?

Home-based dispute analysts often face challenges such as limited face-to-face interaction with team members, managing time effectively while working independently, and ensuring secure handling of sensitive information remotely. To overcome these, it’s important to establish clear communication routines with your team, use secure remote-access tools, and set up a dedicated workspace to minimize distractions. Regular virtual meetings and utilizing collaboration platforms can also help maintain strong team connections and workflow efficiency.

What is the difference between Home Based Dispute Analyst vs Customer Service Representative?

AspectHome Based Dispute AnalystCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in dispute resolutionHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote, home-based setting with focus on dispute resolutionRemote or office-based, handling customer inquiries and support
Industry UsageFinancial services, e-commerce, insuranceRetail, telecommunications, banking

The Home Based Dispute Analyst primarily focuses on resolving disputes related to financial transactions or services from a home setting, requiring specific dispute resolution skills. In contrast, a Customer Service Representative handles general customer inquiries and support, often in a broader range of industries. While both roles may be remote and require similar credentials, the dispute analyst role emphasizes conflict resolution and investigation skills.

What cities are hiring for Home Based Dispute Analyst jobs?

Cities with the most Home Based Dispute Analyst job openings:

What are the most commonly searched types of Dispute Analyst jobs?

The most popular types of Dispute Analyst jobs are:

What states have the most Home Based Dispute Analyst jobs?

States with the most job openings for Home Based Dispute Analyst jobs include:

What are popular job titles related to Home Based Dispute Analyst jobs?

For Home Based Dispute Analyst jobs, the most frequently searched job titles are:

Home Based Dispute Analyst jobs near you

Collection & Dispute Analyst

Plano, TX • On-site

Samsung Electronics Co., Ltd.
Appliances and Electrical and Electronics Wholesalers • 10K+ employees
Learn more about Samsung Electronics Co., Ltd.external

Full-time

This job post has expired today. Applications are no longer accepted.

Samsung Electronics rating

6.7

Company rating: 6.7 out of 10

Based on 50 frontline employees who took The Breakroom Quiz

Job description

Position Summary
Headquartered in Englewood Cliffs, N.J., Samsung Electronics America, Inc. (SEA), the U.S. Sales and Marketing subsidiary, is a leader in mobile technologies, consumer electronics, home appliances, enterprise solutions and networks systems. For more than four decades, Samsung has driven innovation, economic growth and workforce opportunity across the United States-investing over $100 billion and employing more than 20,000 people nationwide. By integrating our large portfolio of products, services and AI technology, we're creating smarter, sustainable and more connected experiences that empower people to live better. SEA is a wholly owned subsidiary of Samsung Electronics Co., Ltd.
To learn more, visit Samsung.com. For the latest news, visit news.samsung.com/us.
Responsible for managing all financial activities for National and Major Retail customer AR accounts and establishing best practices to ensure full collection of receivables. Dispute resolutions, contract review, focus on customer satisfaction through process improvements and effective relationships with our business partners. Will be responsible for financial account management of account portfolio and ensure overdue metrics are maintained.
Role and Responsibilities
  • Manage current ATB (Aged Trial Balance), all transactions for assigned accounts
  • Analyze accounts, attention to quality and accuracies is of paramount importance in this role for dispute resolution
  • Conduct reconciliations; identify and investigate problems within the process and system provide suggestions for solutions to resolve the issues
  • Ensure credits are issued for valid customer chargebacks on time
  • Reconcile and resolve credit balances and request refunds if necessary
  • Advise sales teams of outstanding chargeback and past due invoice issues. Enlist support for resolution of disputes
  • Partner with Logistics to resolve shortage deductions/POD issues for chargeback and past due invoice
  • Partner with sales teams on problem issues to ensure timely resolution of outstanding AR issues
  • System updates - including but not limited to proper coding for clearing and matching of chargeback's and credits in SAP
  • Process all clearings prior to monthly closing
  • Effectively manage client relationships and facilitate consistent customer meetings via web-ex
  • Prepare and communicates various weekly, monthly and quarterly financial reports to management. Various Ad Hoc Reporting & Analysis

Skills and Qualifications
Background/Experience
  • Bachelor's degree in Accounting, Finance, Business, Information Systems, or related work experience
  • 4-6 years of work experiences in the related fields
  • Experience with SAP or similar ERP system preferred

Necessary Attributes & Skills
  • Solid analytical and problem-solving skills
  • Ability to identify discrepancies and inconsistencies
  • Strong attention to details is of paramount importance in this role
  • Diplomacy and ability to deal with difficult situations
  • Excellent Oral & Written Communication Skills
  • Solid Microsoft Office skills (Word & Excel) V-lookup and Pivot tables (Macros a+)
  • AI tool implementation and usage skills in the job function preferred
  • Attitude towards work and timeliness in completing daily tasks
  • Sense of urgency to get it done required Relationship Management
  • Ability to multi-task in fast paced environment

#LI-HM1
Life @ Samsung - https://www.samsung.com/us/careers/life-at-samsung/
Benefits @ Samsung - https://www.samsung.com/us/careers/benefits/
* Please visit Samsung membership to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here.
At Samsung, we believe that innovation and growth are driven by an inclusive culture and a diverse workforce. We aim to create a global team where everyone belongs and has equal opportunities, inspiring our talent to be their true selves. Together, we are building a better tomorrow for our customers, partners, and communities.
* Samsung Electronics America, Inc. and its subsidiaries are committed to employing a diverse workforce, and provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
Reasonable Accommodations for Qualified Individuals with Disabilities During the Application Process
Samsung Electronics America is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you have a disability and require a reasonable accommodation in order to participate in the application process, please contact our Reasonable Accommodation Team (855-557-3247) or SEA_Accommodations_Ext@sea.samsung.com for assistance. This number is for accommodation requests only and is not intended for general employment inquiries.

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