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Home Based Dispute Analyst Jobs (NOW HIRING)

Tidal Wave Auto Spa

Dispute Analyst

Thomaston, GA · On-site

... home. Tidal Wave Auto Spa is a national brand that is forecasted to grow at a rapid rate for years ... PTO is based on the company's PTO policy. * Eligibility for health, dental, and vision coverage ...

Tidal Wave Auto Spa

Dispute Analyst

Thomaston, GA · On-site

... home. Tidal Wave Auto Spa is a national brand that is forecasted to grow at a rapid rate for years ... PTO is based on the company's PTO policy. * Eligibility for health, dental, and vision coverage ...

F.N.B. Corporation

Check Dispute Analyst

Pittsburgh, PA · On-site

Check Dispute Analyst Business Unit: Risk Management Reports to: Manager of Risk Detections and ... FNB will not provide sponsorship for employment-based visas for this position; only candidates who ...

Fnbcorp

Check Dispute Analyst

Pittsburgh, PA

Check Dispute Analyst Business Unit: Risk Management Reports to: Manager of Risk Detections and ... FNB will not provide sponsorship for employment-based visas for this position; only candidates who ...

J29 Inc.

Dispute Resolution Analyst I

Millersville, MD · On-site +1

$16.25 - $18.25/hr

Dispute Resolution Analyst Overview: J29, Inc. (J29) has been supporting commercial, State, and ... Analyzes and makes decisions based on medical vs. non-medical case type, appeal/review categories ...

Civista Bank

Dispute Specialist

Sandusky, OH · On-site

... based on available information and established procedures. * Process and submit disputes through ... Effective problem-solving and analytical skills with the ability to research, evaluate, and resolve ...

PenFed Credit Union

Card Dispute Specialist

Omaha, NE · Hybrid

$16.82 - $25.12/hr

Skill in comprehending and analyzing data and identifying trends and drawing conclusions. * Ability ... This position is eligible for an individual performance based annual bonus. #LI-Hybrid ...

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How much do home based dispute analyst jobs pay per hour?

As of Jul 10, 2026, the average hourly pay for home based dispute analyst in the United States is $27.91, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $34.13 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Home Based Dispute Analyst, and why are they important?

To thrive as a Home Based Dispute Analyst, you need strong analytical skills, attention to detail, and a background in finance, business, or a related field, often supported by relevant work experience or certifications. Familiarity with dispute management software, case management systems, and payment processing platforms is typically required. Excellent written communication, time management, and problem-solving abilities help analysts stand out when resolving customer or client disputes remotely. These skills ensure accurate investigation, efficient resolution of cases, and high levels of customer satisfaction in a virtual work environment.

What are some common challenges faced by home-based dispute analysts, and how can they be effectively managed?

Home-based dispute analysts often face challenges such as limited face-to-face interaction with team members, managing time effectively while working independently, and ensuring secure handling of sensitive information remotely. To overcome these, it’s important to establish clear communication routines with your team, use secure remote-access tools, and set up a dedicated workspace to minimize distractions. Regular virtual meetings and utilizing collaboration platforms can also help maintain strong team connections and workflow efficiency.

What is the difference between Home Based Dispute Analyst vs Customer Service Representative?

AspectHome Based Dispute AnalystCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in dispute resolutionHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote, home-based setting with focus on dispute resolutionRemote or office-based, handling customer inquiries and support
Industry UsageFinancial services, e-commerce, insuranceRetail, telecommunications, banking

The Home Based Dispute Analyst primarily focuses on resolving disputes related to financial transactions or services from a home setting, requiring specific dispute resolution skills. In contrast, a Customer Service Representative handles general customer inquiries and support, often in a broader range of industries. While both roles may be remote and require similar credentials, the dispute analyst role emphasizes conflict resolution and investigation skills.

What are Home Based Dispute Analysts?

Home Based Dispute Analysts are professionals who work remotely to investigate and resolve disputes, typically related to financial transactions such as credit card charges, billing errors, or fraudulent activities. They analyze evidence, communicate with customers and merchants, and ensure compliance with industry regulations and company policies. Their role is essential in maintaining customer trust and upholding fair business practices, all while working from a home office setting.
What cities are hiring for Home Based Dispute Analyst jobs? Cities with the most Home Based Dispute Analyst job openings:
What are the most commonly searched types of Dispute Analyst jobs? The most popular types of Dispute Analyst jobs are:
What states have the most Home Based Dispute Analyst jobs? States with the most job openings for Home Based Dispute Analyst jobs include:
Home Based Dispute Analyst jobs near you
Dispute Analyst

Dispute Analyst

Tidal Wave Auto Spa

Thomaston, GA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago

Tidal Wave Auto Spa rating

5.7

Company rating: 5.7 out of 10

Based on 69 frontline employees who took The Breakroom Quiz

268th of 338 rated vehicle maintenance

Job description

Tidal Wave Auto Spa is one of the fastest growing car wash chains in the country and is a recognized leader in the industry with locations nationwide. Our wave of success began in 2004 in the small town of Thomaston, GA, which is where Tidal Wave Headquarters calls home. Tidal Wave Auto Spa is a national brand that is forecasted to grow at a rapid rate for years to come, so we are aggressively pursuing individuals with exceptional talent and leadership qualities. Our goal is to redefine the car wash industry with the latest technology, top-notch friendly service, and unwavering dedication to its employees!

We are seeking a detail-oriented and analytical Dispute Analyst to join our team. The ideal candidate will be responsible for investigating, analyzing, and resolving customer disputes and chargebacks in a timely and accurate manner. This role requires strong analytical thinking, excellent communication skills, and a thorough understanding of financial transactions and dispute processes.

In this role, you'll be reviewing chargebacks and payment disputes, figuring out what happened, and working with different teams to make things right, fast and fair.This is a great fit for someone who's curious, organized, and loves solving problems. If you've got a background in retail, payments, or customer service and enjoy connecting the dots, you'll feel right at home here.

Key Responsibilities:

  • Investigate and analyze disputed transactions to determine their validity
  • Collaborate with internal departments (e.g., Customer Service, Risk, Finance) to gather relevant information
  • Respond to chargebacks and disputes in accordance with card network and regulatory guidelines (Visa, Mastercard, Amex, etc.)
  • Prepare and submit documentation to issuing banks and processors within required timeframes
  • Track and report dispute trends, escalations, and root causes
  • Ensure compliance with internal policies, industry standards, and regulatory requirements
  • Assist with audits, reporting, and continuous improvement initiatives

Qualifications:

  • 1-2 years' experience in retail, customer service, payments, or disputes
  • Solid problem-solving skills and sharp attention to detail
  • Excellent written and verbal communication skills
  • Ability to work independently and handle high volumes of work under tight deadlines
  • Must be familiar with MS Excel and Word, and able to learn new systems quickly
  • Preferred experience with payment platforms or chargeback tools

As a Tidal Wave Auto Spa Team Member, you will enjoy our Benefits Program to help secure your financial future and preserve your health and well-being, including:

  • PTO is based on the company's PTO policy.
  • Eligibility for health, dental, and vision coverage subject to 30 day waiting period.
  • Eligibility for 401(K), subject to plan terms.
  • Eligibility for benefits such as life insurance, short- and long-term disability, hospital indemnity, critical illness, and accidental, subject to 30 day waiting period.
  • Company-paid holidays.

**Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.

The equal employment opportunity policy of Tidal Wave Auto Spa provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. Tidal Wave Auto Spa hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

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