ZipRecruiter

Log In

1

Home Based Dispute Analyst Jobs (NOW HIRING)

LeafHome

Dispute Specialist

Hudson, OH · On-site

About Leaf Home At Leaf Home, we are powered by people on a single mission to make homeownership ... analyzing, and resolving customer disputes through case ownership and root cause analysis with ...

PenFed Credit Union

Card Dispute Specialist

Omaha, NE · Hybrid

$18.56 - $28.92/hr

Skill in comprehending and analyzing data and identifying trends and drawing conclusions. * Ability ... This position is eligible for an individual performance based annual bonus. #LI-Hybrid ...

Opiniion

Review Response and Dispute Specialist

Lehi, UT · On-site

Understanding of cloud-based systems and the general principles of application development. * Prior ... Strong analytical skills, including the ability to analyze data trends and identify root causes of ...

family-

Head Start Home-Based Manager

Louisville, KY · On-site

The Head Start Home-Based Manager provides leadership, supervision, and oversight of the Head Start ... Analyze data trends and recommend program improvements.EducationBachelor's degree in early ...

Equity Bank

Dispute Resolution Specialist

Wichita, KS · On-site

Dispute Resolution Specialist Department: Customer Care Center Location: Wichita, Kansas (on-site ... Ability to analyze, investigate and achieve results * Computer proficiency in Windows-based systems

Equity Bank

Dispute Resolution Specialist

Wichita, KS · On-site

Dispute Resolution Specialist Department: Customer Care Center Location: Wichita, Kansas (on-site ... Ability to analyze, investigate and achieve results * Computer proficiency in Windows-based systems

previous pagenext page

Showing results 21-40

All JobsLegal JobsLegal Specialist JobsMediator JobsHome Based Dispute Analyst Jobs

Home Based Dispute Analyst information

See salary details

$16

$27

$46

How much do home based dispute analyst jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for home based dispute analyst in the United States is $27.91, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $34.13 per hour, depending on experience, location, and employer.

What is a home based dispute analyst?

Home Based Dispute Analysts are professionals who work remotely to investigate and resolve disputes, typically related to financial transactions such as credit card charges, billing errors, or fraudulent activities. They analyze evidence, communicate with customers and merchants, and ensure compliance with industry regulations and company policies. Their role is essential in maintaining customer trust and upholding fair business practices, all while working from a home office setting.

What are the key skills and qualifications needed to thrive as a home based dispute analyst, and why are they important?

To thrive as a Home Based Dispute Analyst, you need strong analytical skills, attention to detail, and a background in finance, business, or a related field, often supported by relevant work experience or certifications. Familiarity with dispute management software, case management systems, and payment processing platforms is typically required. Excellent written communication, time management, and problem-solving abilities help analysts stand out when resolving customer or client disputes remotely. These skills ensure accurate investigation, efficient resolution of cases, and high levels of customer satisfaction in a virtual work environment.

What are some common challenges faced by home based dispute analysts, and how can they be effectively managed?

Home-based dispute analysts often face challenges such as limited face-to-face interaction with team members, managing time effectively while working independently, and ensuring secure handling of sensitive information remotely. To overcome these, it’s important to establish clear communication routines with your team, use secure remote-access tools, and set up a dedicated workspace to minimize distractions. Regular virtual meetings and utilizing collaboration platforms can also help maintain strong team connections and workflow efficiency.

What is the difference between Home Based Dispute Analyst vs Customer Service Representative?

AspectHome Based Dispute AnalystCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in dispute resolutionHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote, home-based setting with focus on dispute resolutionRemote or office-based, handling customer inquiries and support
Industry UsageFinancial services, e-commerce, insuranceRetail, telecommunications, banking

The Home Based Dispute Analyst primarily focuses on resolving disputes related to financial transactions or services from a home setting, requiring specific dispute resolution skills. In contrast, a Customer Service Representative handles general customer inquiries and support, often in a broader range of industries. While both roles may be remote and require similar credentials, the dispute analyst role emphasizes conflict resolution and investigation skills.

What cities are hiring for Home Based Dispute Analyst jobs?

Cities with the most Home Based Dispute Analyst job openings:

What are the most commonly searched types of Dispute Analyst jobs?

The most popular types of Dispute Analyst jobs are:

What states have the most Home Based Dispute Analyst jobs?

States with the most job openings for Home Based Dispute Analyst jobs include:

What are popular job titles related to Home Based Dispute Analyst jobs?

For Home Based Dispute Analyst jobs, the most frequently searched job titles are:

Home Based Dispute Analyst jobs near you

Dispute Specialist

Hudson, OH • On-site

LeafHome
See more jobs at LeafHomeexternal

Other

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Job description

About Leaf Home
At Leaf Home, we are powered by people on a single mission to make homeownership easy. We've crafted a team of the very best to ensure we make a difference by winning every day. In addition to serving our customers, Leaf Home strives to build a welcoming and inclusive workplace. We are proud to be a certified Great Place to Work® as well as a multi-year recipient of Top Workplaces recognition.
From competitive medical benefits to people-focused committees like the Women's Committee, Diversity & Inclusion Committee, and VetConnect, we are dedicated to making Leaf Home a workplace where you can win every day. Come grow your career with us.
Why Leaf Home
  • We Win - Being driven every day to win is who we are
  • People Powered - Recognized as a top Ohio and U.S. workplace by Great Place to Work®, Energage, and more
  • Family Feel with Enterprise-Level Resources - You are important to us, and we've built a culture you'll love
  • Support - Inclusion, sustainability, and reliability surround everything we do
  • Personal Growth - Dedicated to providing resources and encouragement for employee growth
  • Mobility - Locations throughout the U.S. and Canada, with continued expansion

Position Summary
The Dispute Specialist is responsible for independently researching, analyzing, and resolving customer disputes through case ownership and root cause analysis with accuracy, efficiency, and adherence to regulatory guidelines. This role ensures fair outcomes for customers while protecting the company from financial risk. The Dispute Specialist reviews case details, gathers supporting documentation, communicates with customers, internal and external partners, and helps create new policies and procedures to improve processes.
Essential Duties and Responsibilities:
  • Act as the subject matter authority for complex and high-risk customer disputes, exercising independent judgment to interpret policy, regulatory requirements, and contractual obligations, and determine final resolution outcomes.
  • Assess dispute-related financial, regulatory, and operational risk, making decisions within broad authority parameters and advising leadership on matters with material business impact.
  • Lead cross-functional dispute resolution efforts with operations, finance, legal, compliance, customer service, and external partners, influencing resolution strategy and enterprise-level outcomes.
  • Interpret and translate regulatory and policy requirements into dispute resolution standards, frameworks, and guidance to ensure consistency, compliance, and risk mitigation.
  • Identify systemic trends, root causes, and emerging risk indicators, and design process improvements, controls, and policy enhancements to prevent future exposure.
  • Provide strategic guidance and expert-level insight to leadership on dispute trends, risk posture, and compliance considerations, supporting informed decision-making.

Experience and Minimum Qualifications:
  • 2+ years of customer service experience, preferably in a dispute resolution role.
  • Complex understanding of the products and services available to customers and the ability to present each and/or all of them to a prospective client based on their specific needs.
  • Excellent verbal and written communication skills to communicate with internal and external stakeholders articulately.
  • Ability to provide timely and empathetic service through all communication channels, keeping customer needs first.
  • Proficiency using Microsoft Office Suite.
  • Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).

Preferred Knowledge, Skills, Abilities or Certifications:
  • Experience in the home remodeling or construction industry

Travel Requirements:
  • No travel required (stationary work location)

Overtime/Additional Hours Requirements:
  • Additional and non-standard hours may be required (exempt).

Physical Requirements:
  • Normal office environment.
  • Performs indoor work in a climate-controlled environment.
  • Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Are We Your Company?
Focused on Growth Leaf Home is dominating the home improvement industry as we continue to grow. We work hard and play harder. With offices across the U.S. and Canada, our diverse team spans marketing, sales, installation, and service. We are committed to employee growth through:
  • Innovating, Always - Providing cutting-edge solutions for employees and customers
  • Partnering with Our Customers - Building trusted relationships at the core of everything we do
  • Empowering Employees - Creating opportunities for growth and success in a supportive environment
  • Supporting Our Communities - Giving back to the places our customers and employees call home

What We Offer
  • Industry-leading compensation package
  • Competitive medical, dental, and vision benefits after 60 days
  • Retirement savings plan with company match
  • Paid parental leave and generous paid time off programs
  • On-campus fitness programs and meal delivery services
  • Comprehensive health, wellbeing, financial wellness, and childcare benefits
  • Opportunities for growth and advancement

Additional Perks
  • Employee assistance program with 24/7 legal, financial, and counseling support
  • Employee discount marketplace with thousands of savings options
  • Flexible Gym membership
  • Employee resource groups, including VetConnect and the Women's Committee

Awards and Recognition
Leaf Home has been recognized as a top workplace by The Plain Dealer, is a multi-year recipient of Top Workplaces USA by Energage, and is Great Place to Work® Certified™. Additional recognitions include:
  • Remodeling 550 list placements
  • Qualified Remodeler Top 500 rankings
  • Smart Culture Awards for employee-focused culture
  • Inc. 5000 and Inc. 5000 Regionals: Midwest growth recognition

For a full list of awards, visit www.leafhome.com/press/.
Diversity and Equal Opportunity
Leaf Home is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Employment decisions are made without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, genetic information, veteran status, or disability, in accordance with applicable law.
Americans with Disabilities Act Statement and Contact
Leaf Home is committed to honoring the spirit and requirements of the Americans with Disabilities Act. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to adarecruiting@leafhome.com.

Apply