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Home Based Dispute Analyst Jobs (NOW HIRING)

Yellow Bus ABA

BCBA Center and Home Based

Woodbridge, VA · On-site +1

$125K/yr

Are you a passionate and dedicated professional in the field of Applied Behavior Analysis (ABA)? Do ... center-based and home-based settings. Job Responsibilities: * Provide direct and indirect ...

Yellow Bus ABA

BCBA Center and Home Based

Queens, NY

$80K - $125K/yr

Clinical Supervisor/BCBA - Center and Home-Based Job Location: Forest Hills- Queens, New York ... Hold a Master's Degree in Applied Behavior Analysis, Special Education, Psychology, or a related ...

Equity Bank

Dispute Resolution Specialist

Wichita, KS · On-site

Dispute Resolution Specialist Department: Customer Care Center Location: Wichita, Kansas (on-site ... Ability to analyze, investigate and achieve results * Computer proficiency in Windows-based systems

Yellow Bus ABA

BCBA Center and Home Based

Scarsdale, NY · On-site +1

$125K/yr

) BCBA Center and Home-Based Job Location: Scarsdale, New York Company: Yellow Bus ABA Job Summary ... Hold a Master's Degree in Applied Behavior Analysis, Special Education, Psychology, or a related ...

Yellow Bus ABA

BCBA Center and Home Based

Scarsdale, NY

$80K - $125K/yr

BCBA Center and Home-Based Job Location: Scarsdale, New York Company: Yellow Bus ABA Job Summary ... Hold a Master's Degree in Applied Behavior Analysis, Special Education, Psychology, or a related ...

Yellow Bus ABA

BCBA Center and Home Based

Queens, NY · On-site +1

$125K/yr

) BCBA Center and Home Based Location: Ridgewood-Queens, New York Company: Yellow Bus ABA Job Summary ... Hold a Master's Degree in Applied Behavior Analysis, Special Education, Psychology, or a related ...

Yellow Bus ABA

BCBA Center and Home Based

Queens, NY · On-site

$80K - $125K/yr

BCBA Center and Home Based Location: Ridgewood-Queens, New York Company: Yellow Bus ABA Job Summary ... Hold a Master's Degree in Applied Behavior Analysis, Special Education, Psychology, or a related ...

Yellow Bus ABA

BCBA Center and Home Based

Alexandria, VA · On-site +1

$125K/yr

) BCBA Center and Home-Based Company: Yellow Bus ABA Location: Alexandria, Virginia Job Summary: At ... Hold a Master's Degree in Applied Behavior Analysis, Special Education, Psychology, or a related ...

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All JobsHome Based Dispute Analyst Jobs

Home Based Dispute Analyst information

See salary details

$16

$27

$46

How much do home based dispute analyst jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for home based dispute analyst in the United States is $27.91, according to ZipRecruiter salary data. Most workers in this role earn between $23.08 and $34.13 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a home based dispute analyst, and why are they important?

To thrive as a Home Based Dispute Analyst, you need strong analytical skills, attention to detail, and a background in finance, business, or a related field, often supported by relevant work experience or certifications. Familiarity with dispute management software, case management systems, and payment processing platforms is typically required. Excellent written communication, time management, and problem-solving abilities help analysts stand out when resolving customer or client disputes remotely. These skills ensure accurate investigation, efficient resolution of cases, and high levels of customer satisfaction in a virtual work environment.

What are some common challenges faced by home based dispute analysts, and how can they be effectively managed?

Home-based dispute analysts often face challenges such as limited face-to-face interaction with team members, managing time effectively while working independently, and ensuring secure handling of sensitive information remotely. To overcome these, it’s important to establish clear communication routines with your team, use secure remote-access tools, and set up a dedicated workspace to minimize distractions. Regular virtual meetings and utilizing collaboration platforms can also help maintain strong team connections and workflow efficiency.

What is the difference between Home Based Dispute Analyst vs Customer Service Representative?

AspectHome Based Dispute AnalystCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require certifications in dispute resolutionHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentRemote, home-based setting with focus on dispute resolutionRemote or office-based, handling customer inquiries and support
Industry UsageFinancial services, e-commerce, insuranceRetail, telecommunications, banking

The Home Based Dispute Analyst primarily focuses on resolving disputes related to financial transactions or services from a home setting, requiring specific dispute resolution skills. In contrast, a Customer Service Representative handles general customer inquiries and support, often in a broader range of industries. While both roles may be remote and require similar credentials, the dispute analyst role emphasizes conflict resolution and investigation skills.

What is a home based dispute analyst?

Home Based Dispute Analysts are professionals who work remotely to investigate and resolve disputes, typically related to financial transactions such as credit card charges, billing errors, or fraudulent activities. They analyze evidence, communicate with customers and merchants, and ensure compliance with industry regulations and company policies. Their role is essential in maintaining customer trust and upholding fair business practices, all while working from a home office setting.
What cities are hiring for Home Based Dispute Analyst jobs? Cities with the most Home Based Dispute Analyst job openings:
What are the most commonly searched types of Dispute Analyst jobs? The most popular types of Dispute Analyst jobs are:
What states have the most Home Based Dispute Analyst jobs? States with the most job openings for Home Based Dispute Analyst jobs include:
Home Based Dispute Analyst jobs near you

Dispute Resolution Specialist

Equity Bank

Wichita, KS

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 19 days ago

Equity Bank rating

5.3

Company rating: 5.3 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

164th of 170 rated banks

Job description

Position Opening: Dispute Resolution Specialist
Department: Customer Care Center
Location: Wichita, Kansas (on-site)
Salary: Full-Time/Hourly
Jump start your career at Equity Bank! We are currently hiring energetic, team oriented, and community focused individuals to join our team! With a team of best-in-class customer service experts, you'll help to build and expand on client relationships, deliver the banking products and services that meet the unique and individual needs of clients, and create and uphold an atmosphere of superior experience and service. At Equity Bank we’ll help you invest in your community through volunteer opportunities which align with our company initiatives and core values.
Responsibilities and Expectations
  1. Deliver Superior Customer Service and Customer Experience
  • Demonstrate excellent customer service skills with both external and internal clients.
  • Promptly accept calls (and video sessions) and create a welcoming, engaging, professional environment for each customer encounter.
  • Be able to effectively communicate and be understood by customers and partner departments.
  • Work jointly with other departments to provide an enhanced customer experience.
  1. Dispute Processing
  • Receive incoming calls with questions about debit card and/or credit card transactions.
  • Create and review fraudulent cases and resolve problems or troubleshoot issues related to card transactions utilizing multiple systems.
  • Place outbound calls and engage in dispute resolution calls to the merchant if necessary. Serve as mediator between involved parties in an effort to come to a resolution for customer disputes.
  • Review account activity, taking appropriate measures to minimize risk and loss to the bank, while complying with MasterCard, and federal regulations.
  • Perform security-related functions for consumer debit and credit cards including restricting accounts, gathering support documentation, and closing/reissuing cards.
  • Process card maintenance duties, including creating, mailing or printing debit cards to specific locations.
  • Processes chargebacks, pre-arbitration, arbitration, and compliance cases within Mastercard guidelines to maximize recovery of funds.
  • Complete back-office adjustments and finalize disputes.
  • Balance and reconcile dispute general ledger daily.
  1. Demonstrate Compliance with Applicable Laws and Regulations
  • Understand and follow applicable laws and regulations for your job responsibilities, including but not limited to Equity Bank Business Ethics and Conduct policy, Bank Secrecy Act, Information Security, Suspicious Activity Reporting requirements, policies and procedures.
  • Apply knowledge of Regulation E guidelines to ensure dispute case compliance guidelines are met.
  • Apply knowledge of Mastercard rules and regulations to process chargebacks timely and accurately.
  • Complete periodic compliance training.
  1. Perform other duties as assigned or required.
Required Skills amp; Education
  • High School Diploma or equivalent
  • Minimum of 1+ years banking experience and 2+ years Customer Service experience preferred.
  • Excellent interpersonal, verbal, and written communication skills. Must be comfortable with video communication.
  • Ability to analyze, investigate and achieve results
  • Computer proficiency in Windows-based systems
  • Ability to maintain a high degree of confidentiality
  • Strong attention to detail and organizational skills
  • Capable of working with a team to determine solutions
Who we are
Equity Bank, a full-service, $8 billion community bank, is based in Wichita, Kansas, with 85 bank offices throughout Kansas, Missouri, Arkansas, Nebraska, and Oklahoma.
At Equity Bank, you can find exciting opportunities to challenge you, expand your skills, and reward your contributions. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages personal and professional growth. We’re searching for motivated individuals who are passionate about serving others, learning new technologies, and working as part of a team.
Equity Bank offers a full range of financial solutions, including online and mobile banking, commercial loans, consumer banking, and mortgage loans, treasury management service, the best solutions for your business, and absolutely zero ATM fees, anywhere.
What’s in it for you?
We believe your benefits are an important part of your overall compensation package. We work year-round to ensure that we provide our employees with the most up-to-date, competitive program. We thoroughly evaluate our benefit plans and strive to provide quality benefits that support the physical and financial well-being of our employees and their families.
Benefits Available:
  • Health, Dental amp; Vision Insurance
  • Group Life amp; Long-Term Disability Insurance
  • Flexible Spending amp; Health Savings Accounts
  • Group Cancer Insurance
  • 401(K) Retirement Plan w/ Company Match
  • Generous Vacation amp; Sick Time
  • Employee Stock Purchase Plan (ESPP)
  • Pet Insurance
  • Retail Banking Benefits
Find your future at Equity Bank!
The above statements are intended to generally describe the nature and level of work to be performed by most people assigned to this job. It is not intended as an exhaustive list of all responsibilities, duties, and requirements.
Physical Requirements
This position requires standing, walking, bending, and squatting on a regular basis. May require the ability to stoop, kneel, crouch or reach with hands and arms. Requires the ability to carry, lift, move or push up to 25 pounds on an occasional basis. Must be able to talk and listen to others.
Work Environment
This position regularly works in an office setting. Most of the job duties require the employee to be working with computers and electronic media on a regular basis.
Equity Bank is an equal opportunity employer and will not make employment decisions based on an applicant’s race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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