May debit or credit customer's accounts as appropriate, process chargebacks or update customer regarding pending claims. Researches and resolves other general customer account inquiries as ...
May debit or credit customer's accounts as appropriate, process chargebacks or update customer regarding pending claims. Researches and resolves other general customer account inquiries as ...
Operations/Service Manager II
Wilmington, DE · On-site
$20 - $26.65/hr
Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory. * Act as the Manager on ...
Operations/Service Manager II
Wilmington, DE · On-site
$20 - $26.65/hr
Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory. * Act as the Manager on ...
Operations Assistant
New Castle, DE · On-site
Enters labor chargeback for Steelcase through I-Village laser process * Admin timesheets * DTA'ing * Pick tickets * Delivery tickets * Fleet Admin * Maintain driver files Requirements: * High School ...
Operations Assistant
New Castle, DE · On-site
Enters labor chargeback for Steelcase through I-Village laser process * Admin timesheets * DTA'ing * Pick tickets * Delivery tickets * Fleet Admin * Maintain driver files Requirements: * High School ...
Respond to customer maintenance and housekeeping requests in a timely and professional manner. Follow up to ensure satisfactory resolution and maintain documentation for potential chargeback purposes.
Respond to customer maintenance and housekeeping requests in a timely and professional manner. Follow up to ensure satisfactory resolution and maintain documentation for potential chargeback purposes.
Store Manager
Wilmington, DE · On-site
$61K - $81K/yr
Partner with Assistant Store Manager, Operations to review receiving, transfers, debits/damages, returns-to-vendor (RTV's), and chargeback paperwork to ensure accuracy of inventory. * Act as Manager ...
Store Manager
Wilmington, DE · On-site
$61K - $81K/yr
Partner with Assistant Store Manager, Operations to review receiving, transfers, debits/damages, returns-to-vendor (RTV's), and chargeback paperwork to ensure accuracy of inventory. * Act as Manager ...
Chargebacks information
See Delaware salary details
$17.32 - $19.51
3% of jobs
$19.51 - $21.70
5% of jobs
$23.17 is the 25th percentile. Wages below this are outliers.
$21.70 - $23.88
24% of jobs
$23.88 - $26.07
12% of jobs
The median wage is $27.63 / hr.
$26.07 - $28.26
7% of jobs
$28.26 - $30.45
9% of jobs
$30.45 - $32.63
11% of jobs
$33.33 is the 75th percentile. Wages above this are outliers.
$32.63 - $34.82
12% of jobs
$34.82 - $37.01
10% of jobs
$37.01 - $39.19
4% of jobs
$39.19 - $41.38
3% of jobs
$17
$29
$41
How much do chargebacks jobs pay per hour?
As of Aug 5, 2026, the average hourly pay for chargebacks in Delaware is $29.07, according to ZipRecruiter salary data. Most workers in this role earn between $23.32 and $34.42 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a chargebacks specialist, and why are they important?
To thrive as a Chargebacks Specialist, you need strong analytical skills, attention to detail, and a background in finance or banking, often supported by experience in payment processing or fraud prevention. Familiarity with chargeback management platforms, payment networks (like Visa/Mastercard), and dispute resolution systems is typically required. Exceptional communication, problem-solving abilities, and time management skills help you handle high-pressure situations and negotiate effectively with customers and financial institutions. These skills are vital to minimize financial losses, ensure compliance, and maintain positive relationships with clients and partners.
What is the difference between Chargebacks vs Fraud Analyst?
| Aspect | Chargebacks | Fraud Analyst |
|---|---|---|
| Required Credentials | Knowledge of payment processing, basic financial understanding | Financial analysis, fraud detection certifications |
| Work Environment | Financial institutions, e-commerce companies | Banking, finance, e-commerce sectors |
| Employer & Industry Usage | Merchants, payment processors | Financial institutions, security teams |
Chargebacks involve handling disputed transactions and refund processes, while Fraud Analysts focus on detecting and preventing fraudulent activities. Both roles require financial knowledge, but Chargebacks specialists primarily manage transaction disputes, whereas Fraud Analysts analyze patterns to prevent fraud. Understanding these differences helps in choosing the right career path or job focus within the financial and e-commerce industries.
What are common challenges faced by professionals working in chargebacks, and how can they be addressed?
Professionals in chargebacks often encounter challenges such as managing high volumes of disputes, staying updated on evolving payment regulations, and effectively communicating with both customers and merchants. Handling time-sensitive cases and ensuring accurate documentation are crucial, as errors can lead to financial loss or regulatory penalties. To address these challenges, it’s important to develop strong organizational skills, leverage automation tools, and participate in ongoing training on industry best practices and compliance requirements.
What are chargebacks?
Chargebacks are transactions that are reversed by a bank or credit card issuer after a customer disputes a charge on their account. They are designed to protect consumers from unauthorized or fraudulent transactions, but can also occur due to issues like goods not being received or dissatisfaction with a purchase. The process involves the cardholder contacting their bank, which then investigates the claim and may refund the money while retrieving it from the merchant. Managing chargebacks is an important task for businesses, as excessive chargebacks can result in fees or even loss of the ability to process credit card payments.
What are popular job titles related to Chargebacks jobs in Delaware? For Chargebacks jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Chargebacks jobs in Delaware look for? The top searched job categories for Chargebacks jobs in Delaware are:
Job description
Company Description
A top provider of outsourcing, staffing, consulting and workforce solutions within the areas of engineering, finance and accounting, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration and sales and marketing.
Job Description
Claims Analyst (Level II) Resolves customer merchant, credit, or ATM claims within the bank's policies and procedures. Responsibilities include: investigate and decision daily incoming claims using multiple systems and tools; resolve differences; answer service requests and inquiries received from various channels. May debit or credit customer's accounts as appropriate, process chargebacks or update customer regarding pending claims. Researches and resolves other general customer account inquiries as appropriate. Maintains internal operational and financial controls and ensures that they are observed for all assigned cases. Ensures that all cases are resolved in compliance with industry regulations and bank procedures, integrity levels of the department's case management system and financial controls. Works within a team environment. Associate is expected to meet or exceed department level benchmarks for productivity and quality. May provide support and training to other analysts within the department. Has thorough knowledge of the Claims Analyst function and handles more complex cases which require analytical and problem resolution skills. At least 2 years of experience;
Qualifications
At least 2 years of experience
Additional Information
All your information will be kept confidential according to EEO guidelines.
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