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Contract Chargeback Analyst Jobs in Delaware (NOW HIRING)

Contract Chargeback Analyst information

How does a contract chargeback analyst typically collaborate with sales and finance teams to resolve discrepancies?

A Contract Chargeback Analyst works closely with both sales and finance teams to investigate and resolve chargeback discrepancies. When chargebacks are submitted by customers or distributors, the analyst reviews contracts, pricing agreements, and supporting documentation to verify claims. They regularly communicate with sales representatives to clarify contract terms and with finance professionals to reconcile payments, ensuring that all adjustments are processed accurately and efficiently. This collaborative approach helps maintain strong customer relationships and supports accurate financial reporting.

What are the key skills and qualifications needed to thrive as a contract chargeback analyst, and why are they important?

To thrive as a Contract Chargeback Analyst, a strong background in finance or accounting, analytical skills, and familiarity with contract compliance are essential, often supported by a relevant degree. Proficiency in ERP systems, chargeback management software, and advanced Excel functions is typically required. Attention to detail, problem-solving abilities, and clear communication help analysts investigate discrepancies and collaborate with internal and external stakeholders. These skills ensure accurate chargeback processing, minimize revenue loss, and maintain compliance with contractual obligations.

What is the difference between Contract Chargeback Analyst vs Accounts Payable Specialist?

AspectContract Chargeback AnalystAccounts Payable Specialist
CredentialsTypically requires finance or accounting certifications, such as CPA or similarOften requires basic accounting or finance knowledge, with some roles preferring certifications like APIC or equivalent
Work EnvironmentMostly office-based, working with financial data, contracts, and billing systemsOffice-based, handling invoice processing, payment reconciliation, and vendor communication
Employer & IndustryCommon in finance, telecommunications, and large corporations managing contracts and billingWidely used across industries including retail, manufacturing, and service sectors

The Contract Chargeback Analyst and Accounts Payable Specialist roles share similarities in financial data handling and office environments. However, the Analyst focuses more on contract-related chargebacks and dispute resolution, while the Specialist manages invoice processing and payments. Both roles require strong attention to detail and financial knowledge, but the Analyst often requires more specialized certifications related to finance or contracts.

How much does a contract chargeback analyst make?

A contract chargeback analyst typically earns between $45,000 and $65,000 annually, depending on experience, location, and the employer. The role often requires strong analytical skills and familiarity with payment processing systems and dispute management tools.

How to become a contract chargeback analyst?

To become a contract chargeback analyst, candidates typically need a bachelor's degree in finance, accounting, or a related field. Relevant skills include knowledge of payment processing, dispute resolution, and familiarity with chargeback management tools; certifications like Certified Payments Professional (CPP) can be advantageous. Experience in finance or customer service roles also helps in developing the analytical and communication skills required for the job.

What are popular job titles related to Contract Chargeback Analyst jobs in Delaware?

For Contract Chargeback Analyst jobs in Delaware, the most frequently searched job titles are:

What job categories do people searching Contract Chargeback Analyst jobs in Delaware look for?

The top searched job categories for Contract Chargeback Analyst jobs in Delaware are:

What cities in Delaware are hiring for Contract Chargeback Analyst jobs?

Cities in Delaware with the most Contract Chargeback Analyst job openings:

Infographic showing various Contract Chargeback Analyst job openings in Delaware as of August 2026, with employment types broken down into 1% Internship, 82% Full Time, 10% Part Time, and 7% Contract. Highlights an 81% Physical, 9% Hybrid, and 10% Remote job distribution.

Associate Director, Portfolio Contract Strategy - Respiratory and Immunology

Wilmington, DE


AstraZeneca
Pharmaceutical Product Wholesalers • 10K+ employees

8.4

Company rating: 8.4 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

23rd of 86 rated pharmaceutical

People enjoy working here

Good employer

Recommended by students


Full-time

Posted 17 days ago


Job description

At AstraZeneca, we turn ideas into life changing medicines. Working here means being entrepreneurial, thinking big and partnering with colleagues and customers to make the seemingly impossible a reality. We're focused on the potential of science to address the unmet needs of patients around the world.

This specific AD role will focus on the R&I Biologic Brands (Fasenra, Saphnelo, & Tozorakimab) Assist in creating and defining contract strategies that include financial analytics and platforms for Brands within the AZ product portfolio for key Market Access customers and business segments and maintain consistency with that strategy as it is implemented. Drive business analytics to support contract strategy activities and partner with Customer Facing account roles, including National & Regional, Provider Networks and Channel account teams. This role assists in bringing forward marketplace perspective and pragmatic solutions / analyses to optimize AstraZeneca's net price, access objectives and continued leadership in innovative contracting.

This individual will assist in the development of contract and channel strategies that align with Brand Team / Therapeutic Area business strategies for launch and in-line products. The Associate Director of Contract Strategy may partner with customer facing account teams in direct customer engagement around identified key initiatives, build/align, and execute negotiation strategies with customer facing teams. This role will also collaborate with a wide variety of internal stakeholders such as Access Strategy, Brand Leadership, Value Strategy and Evidence, Brand and Market Access Finance, Contract Operations, and Legal.

A key deliverable of this role is ensuring all contract strategies and offerings have financial justification based on ROI and sound business judgment and assist in assessing the performance of existing contract strategies & offerings. They are responsible for ensuring the timely and regular re-evaluation of current strategy and deliver segment strategies for their Therapeutic Areas. Typical Accountabilities - Assist in the development of contract strategies and bring them through the approval/governance process - Directly partners with customer facing teams around prioritized key initiatives - Co-development and execution of negotiation strategies - Coordinate with team of analysts/specialists in operational activities such as rebates, chargebacks, government reporting, contract writing and process approvals.

- Monitors environment for shifts in trends or behaviors, interpret likely impact and suggest appropriate actions around life cycle contracting and pricing considerations. - Develops deep understanding of competitive market conditions that affect pricing for individual brands, therapeutic areas and overall industry. - Serves as a resource for Licensing and Business Development in assessing pricing on potential opportunities Essential: - Bachelor's degree; preferably in a relevant field (Finance, Economics, Marketing or Science) - 3+ years' experience in the pharmaceutical or healthcare industry - Strong proficiency and experience in Market Access and Healthcare delivery systems - Analytical skills including problem solving, forecasting, contract development and financial /claim data modeling - Demonstrated large payer negotiation & relationship building skills - Solution/Innovation mindset Desirable: - MBA/JD - Understanding of healthcare /market access marketing and sales practices - Detailed understanding of pharmaceutical manufacturing business models with specific knowledge of brand team operation, brand finance and brand planning - Finance, market access, and/or analytics background - Contract development and negotiation experience - Clinical Acumen/Health Economics Date Posted 14-Aug-2026 Closing Date 20-Aug-2026 Our mission is to build an inclusive environment where equal employment opportunities are available to all applicants and employees.

In furtherance of that mission, we welcome and consider applications from all qualified candidates, regardless of their protected characteristics. If you have a disability or special need that requires accommodation, please complete the corresponding section in the application form.


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About AstraZeneca

Sourced by ZipRecruiter

AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialization of prescription medicines for some of the world's most serious diseases. But we're more than one of the world's leading pharmaceutical companies. A place built on courage, curiosity and collaboration - we make bold decisions driven by patient outcomes. Empowered to lead at every level, free to ask questions and take smart risks that write the next chapter for our pipeline and Oncology team. Make a meaningful impact that brings real benefits to society. By applying your knowledge of data, you will help to redefine our industry and ultimately save lives. Work with experts who share a common goal: to accelerate the potential of medicines and the science of tomorrow.

Industry

Pharmaceutical product wholesalers and pharmaceutical and medicine manufacturing

Company size

10,000+ Employees

Headquarters location

Cambridge, Cambridgeshire, GB


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