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Wire Transfer Analyst Jobs in Delaware (NOW HIRING)

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Wire Transfer Analyst information

See Delaware salary details

$31K

$73.3K

$130.1K

How much do wire transfer analyst jobs pay per year?

As of Aug 4, 2026, the average yearly pay for wire transfer analyst in Delaware is $73,324.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $87,100.00 per year, depending on experience, location, and employer.

What does a wire transfer analyst do?

A Wire Transfer Analyst is responsible for processing, monitoring, and verifying domestic and international wire transfers for a financial institution. They ensure the accuracy and security of transactions, follow compliance regulations such as anti-money laundering (AML) laws, and investigate any suspicious or unusual activity. Analysts also communicate with clients and other banks to resolve issues and ensure timely completion of transfers. Their role is crucial in maintaining the efficiency and integrity of financial transactions.

What are some common challenges faced by wire transfer analysts, and how can they be effectively managed?

Wire Transfer Analysts often face challenges such as handling high volumes of transactions under tight deadlines and ensuring compliance with complex regulatory requirements. Staying organized and detail-oriented is essential to prevent errors and detect suspicious activities. Collaborating closely with compliance teams and regularly updating knowledge on anti-money laundering (AML) regulations can help manage these challenges effectively. Developing strong communication skills also aids in resolving issues quickly with clients or internal departments.

What are the key skills and qualifications needed to thrive as a wire transfer analyst?

To thrive as a Wire Transfer Analyst, you need strong analytical skills, attention to detail, and a background in finance or banking, often supported by a relevant degree or experience. Familiarity with payment processing platforms, SWIFT systems, and compliance software is typically required, and certifications like ACAMS can be an asset. Excellent problem-solving abilities, clear communication, and a high degree of integrity are essential soft skills for this role. These skills and qualities are crucial to ensure the accuracy, security, and regulatory compliance of high-value financial transactions.

What is the difference between Wire Transfer Analyst vs Payment Processing Specialist?

AspectWire Transfer AnalystPayment Processing Specialist
Required CredentialsFinancial certifications (e.g., CFA, CPA), banking experienceFinancial certifications, customer service skills
Work EnvironmentBanking or financial institutions, back-office operationsFinancial institutions, payment companies, customer support
Employer & Industry UsageUsed in banking, corporate finance, and international tradeUsed in payment companies, banks, e-commerce
Common Search & ComparisonYesNo

The main difference is that a Wire Transfer Analyst focuses on managing and verifying international and domestic wire transfers within banking or financial institutions, often requiring specific financial certifications. A Payment Processing Specialist handles broader payment transactions, including card payments and online transfers, with a focus on customer service and transaction accuracy. Both roles are essential in financial services but serve different operational functions.

What are popular job titles related to Wire Transfer Analyst jobs in Delaware? For Wire Transfer Analyst jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Wire Transfer Analyst jobs in Delaware look for? The top searched job categories for Wire Transfer Analyst jobs in Delaware are:
What cities in Delaware are hiring for Wire Transfer Analyst jobs? Cities in Delaware with the most Wire Transfer Analyst job openings:
Wire Transfer Analyst jobs near you

Client Servicing Specialist-Funds xfr

City National Bank

Newark, DE • On-site

$22.27 - $33.43/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 22 days ago

Job description

CLIENT SERVICING SPECIALIST-FUNDS XFR
WHAT IS THE OPPORTUNITY?
The Client Service Specialist is responsible for responding to and handling a broad range of inquiries regarding complex wire transfer procedures and processes as well as providing status updates to all CNB internal and external clients, delivering an exceptional client service experience aligned with our City National Brand promise. Manage client conversations utilizing strong communication skills as well as product and operations knowledge. Independently analyze, resolve, prioritize, and process wire transfer transactions. Provides guidance to clients on issues requiring immediate attention. Informs management of potential problems and escalates issues accordingly. Provides feedback from clients to management regarding service quality, products, policy and procedures. Identifies suspicious calls or situations requiring escalation and follows established procedures to ensure clients personal and account information is safe and secure.
WHAT WILL YOU DO?
  • Respond to and handle a broad range of complex wire related issues from Crystal, Gold, Silver, Bronze and Cornerstone level clients and all levels of bank personnel for all City National Bank branches and departments with the appropriate level of urgency. Manage a minimum of 4 different applications supporting the funds transfer process (IBS Insight, SQN, Money Transfer System, Esker) in a high volume, fast-paced telephone and technical environment.
  • Provide advice and solutions to both internal and external clients related to wire transfer needs.
  • Resolves client complaints and diffuse unsatisfied clients while maintaining a strong commitment to improving the client experience. Provide guidance on issues requiring immediate attention, including complaints, fraudulent wires, and various inquiries. Escalate issues to management and Relationship Managers, as necessary.
  • Processes incoming and outgoing, domestic and international, US dollar and foreign currency wire transfer requests free of errors.
  • Reviews online and department manuals to ensure adherence to policy and procedures. Remain updated on Bank policies and procedures, new products and services, regulatory compliance and fee changes.
  • Assist Management in meeting service levels by monitoring calls in queue and remaining available on the phone throughout the day.
  • Identify trends and recommend process improvements to management regarding production issues negatively impacting clients.
  • Escalate any suspicious wire requests to management for additional review.
  • Maintain operational integrity and comply fully with all Bank Operations policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.).
  • Complete other related work as assigned.

WHAT DO YOU NEED TO SUCCEED?
Required Qualifications*
  • Minimum 2 years of Client Service experience, call center experience a plus
  • Minimum 2 years of financial transaction processing experience

Additional Qualifications
  • Knowledge of banking operations including wire/fund transfer.
  • Exceptional communication skills (listening, problem-solving and decision-making).
  • Ability to manage difficult discussion with all level clients utilizing excellent problem solving and decision making-skills.
  • Conducts conversations with a focus on high quality client service in a fast pace call center environment.
  • Experience with call center environment technologies and numerous mobile and online banking applications/systems.
  • Strong client service skills. Ability to remain calm and composed when dealing with challenging and highly charged situations.
  • Comprehensive knowledge in Windows desktop operating systems.
  • Must have the ability to function independently to research and resolve complex issues effectively
  • Ability to multi-task in a high paced call center environment while solving problems and finding solutions to meet our clients' expectations and needs
  • Maintains a high level of professionalism
  • Strong data entry skills
  • Has a strong sense of urgency

WHAT'S IN IT FOR YOU?
Compensation
Starting base salary: $22.27 - $33.43 per hour. Exact compensation may vary based on skills, experience, and location.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
  • Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
  • Generous 401(k) company matching contribution
  • Career Development through Tuition Reimbursement and other internal upskilling and training resources
  • Valued Time Away benefits including vacation, sick and volunteer time
  • Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
  • Career Mobility support from a dedicated recruitment team
  • Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks.
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

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