ZipRecruiter

Log In

1

Chargebacks Jobs in California (NOW HIRING)

Meta

Global Returns and Chargeback Lead

Sunnyvale, CA

$138K/yr

Represent returns and chargebacks in cross-functional and leadership reviews, reporting on program health, recovery performance, and open exposure, and influencing upstream decisions that drive ...

Meta

Global Returns and Chargeback Lead

Sunnyvale, CA · On-site

$138K - $196K/yr

... chargebacks in cross-functional and leadership forums. You will partner daily with Finance and Revenue Operations, Channel Operations, Product Operations, Logistics and Fulfillment, and external ...

JLab Audio

Deductions Analyst

Carlsbad, CA · On-site

$28.85 - $40.87/hr

Key Responsibilities Chargeback & Deduction Management * Review, research, and resolve customer chargebacks and deductions across multiple systems and portals in a timely and accurate manner * Submit ...

JLab Audio

Revenue Recovery Analyst

Carlsbad, CA · On-site

$28.85 - $40.87/hr

Key Responsibilities Chargeback & Deduction Management * Review, research, and resolve customer chargebacks and deductions across multiple systems and portals in a timely and accurate manner * Submit ...

1 point system

Senior Data Analyst

Sunnyvale, CA · On-site

$40/hr

This role focuses on data-driven payment analysis, chargeback optimization, automation, risk mitigation, and operational excellence. You will collaborate cross-functionally with Product, Engineering ...

JLab Audio

Revenue Recovery Analyst

Carlsbad, CA · On-site

$28.85 - $40.87/hr

Key Responsibilities Chargeback & Deduction Management * Review, research, and resolve customer chargebacks and deductions across multiple systems and portals in a timely and accurate manner * Submit ...

ASUS

Logistics Coordinator

Fremont, CA

$25 - $30/hr

Dispute invalid chargebacks by gathering supporting documentation (PODs, BOLs, carrier confirmations, retailer guidelines) * Work cross-functionally with warehouse, customer service, and ...

next page

Showing results 1-20

All JobsChargebacks JobsChargebacks Jobs in California

Chargebacks information

See California salary details

$17

$28

$40

How much do chargebacks jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for chargebacks in California is $28.66, according to ZipRecruiter salary data. Most workers in this role earn between $23.03 and $33.94 per hour, depending on experience, location, and employer.

What are chargebacks?

Chargebacks are transactions that are reversed by a bank or credit card issuer after a customer disputes a charge on their account. They are designed to protect consumers from unauthorized or fraudulent transactions, but can also occur due to issues like goods not being received or dissatisfaction with a purchase. The process involves the cardholder contacting their bank, which then investigates the claim and may refund the money while retrieving it from the merchant. Managing chargebacks is an important task for businesses, as excessive chargebacks can result in fees or even loss of the ability to process credit card payments.

What are common challenges faced by professionals working in chargebacks, and how can they be addressed?

Professionals in chargebacks often encounter challenges such as managing high volumes of disputes, staying updated on evolving payment regulations, and effectively communicating with both customers and merchants. Handling time-sensitive cases and ensuring accurate documentation are crucial, as errors can lead to financial loss or regulatory penalties. To address these challenges, it’s important to develop strong organizational skills, leverage automation tools, and participate in ongoing training on industry best practices and compliance requirements.

What are the key skills and qualifications needed to thrive as a chargebacks specialist, and why are they important?

To thrive as a Chargebacks Specialist, you need strong analytical skills, attention to detail, and a background in finance or banking, often supported by experience in payment processing or fraud prevention. Familiarity with chargeback management platforms, payment networks (like Visa/Mastercard), and dispute resolution systems is typically required. Exceptional communication, problem-solving abilities, and time management skills help you handle high-pressure situations and negotiate effectively with customers and financial institutions. These skills are vital to minimize financial losses, ensure compliance, and maintain positive relationships with clients and partners.

What is the difference between Chargebacks vs Fraud Analyst?

AspectChargebacksFraud Analyst
Required CredentialsKnowledge of payment processing, basic financial understandingFinancial analysis, fraud detection certifications
Work EnvironmentFinancial institutions, e-commerce companiesBanking, finance, e-commerce sectors
Employer & Industry UsageMerchants, payment processorsFinancial institutions, security teams

Chargebacks involve handling disputed transactions and refund processes, while Fraud Analysts focus on detecting and preventing fraudulent activities. Both roles require financial knowledge, but Chargebacks specialists primarily manage transaction disputes, whereas Fraud Analysts analyze patterns to prevent fraud. Understanding these differences helps in choosing the right career path or job focus within the financial and e-commerce industries.

What are the most commonly searched types of Chargebacks jobs in California?

The most popular types of Chargebacks jobs in California are:

What are popular job titles related to Chargebacks jobs in California?

For Chargebacks jobs in California, the most frequently searched job titles are:

What job categories do people searching Chargebacks jobs in California look for?

The top searched job categories for Chargebacks jobs in California are:

What cities in California are hiring for Chargebacks jobs?

Cities in California with the most Chargebacks job openings:

Chargebacks jobs near you
Infographic showing various Chargebacks job openings in California as of August 2026, with employment types broken down into 100% Contract. Highlights an 60% In-person, and 40% Hybrid job distribution, with an average salary of $59,620 per year, or $28.7 per hour.

Dispute and Chargebacks, Program Manager

Replit

Foster City, CA • On-site

$161K - $212K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 9 days ago

Job description

Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
Role Summary
Replit is the agentic software creation platform that enables anyone to build applications using natural language. With millions of users worldwide, Replit is democratizing software development by removing traditional barriers to application creation.
As a Disputes and Chargeback Program Manager at Replit, you'll be part of our Trust and Safety Operations team, who owns customer-facing workflows that handle sensitive and policy-driven interactions across the Support organization. This includes areas such as privacy requests, DMCA and intellectual property claims, law enforcement requests, and abuse appeals.
You'll own Replit's disputes and chargeback function end-to-end: from the individual case in front of you to the policies, playbooks, and automation that let it hold up as we scale to millions of users. This role combines strategic ownership with hands-on execution: you'll determine dispute and chargeback strategy, and build the systems that make those decisions repeatable at scale, working closely with Engineering, Legal and Finance.
In this role you will...
  • Own the full dispute lifecycle: investigate incoming chargebacks and disputes, decide whether and how to represent, gather evidence, and respond within network deadlines.
  • Design and maintain the policies, decision trees, and SOPs that govern how disputes and chargebacks are handled.
  • Define the key metrics, health targets, and goals for the disputes program and track performance against them, reporting to leadership.
  • Monitor chargeback rates and dispute trends to identify the underlying drivers of volume, and partner with Engineering and Finance to address root causes.
  • Partner with Engineering and Support Operations to automate manual parts of the workflow (evidence gathering, decisioning logic, etc).
  • Build training, documentation, and escalation paths that enable frontline support teams to handle dispute-related inquiries confidently and consistently as the program scales.

Required Skills and Experience:
  • 6+ years of hands-on experience owning disputes/chargebacks operations, ideally where you built or significantly leveled up the function rather than just running an existing one.
  • Deep familiarity with major card network dispute rules and reason codes (e.g., Visa, Mastercard, Amex, Discover), including compelling-evidence frameworks and network monitoring/excessive-dispute programs (e.g., Visa's VDMP/VFMP, Mastercard's ECP)
  • Experience building or improving SOPs, playbooks, or workflows in a support or operations environment.
  • Experience partnering with Engineering to scope and prioritize automation, even if you're not writing the code yourself.
  • Comfort operating as both a hands-on operator and systems builder in a scaling environment.
  • Strong judgment and decision-making skills when handling sensitive or ambiguous customer situations.
  • Experience translating policy or legal requirements into clear, repeatable processes or customer-facing guidance.
  • Strong written communication skills, with the ability to communicate clearly, empathetically, and precisely in high-stakes situations.
  • Proven track record working cross-functionally to deliver impactful results.

Nice to Have:
  • Hands-on experience with Stripe's dispute tooling specifically, including submitting evidence and managing dispute workflows through Stripe.
  • Experience in customer support, trust & safety, support operations, or similar roles within a technology company.
  • Experience in a high-growth or usage-based SaaS environment, where dispute patterns and volume can shift quickly with product changes.
  • Familiarity with fraud detection tooling and how it intersects with the disputes function.
  • Experience managing outsourced or contract support as programs scale, in case this function grows beyond a single person down the line.

Full-Time Employee Benefits Include:
Competitive Salary & Equity
401(k) Program with a 4% match (US Only)
Health, Dental, Vision and Life Insurance
Short Term and Long Term Disability
Paid Parental, Medical, Caregiver Leave
Flexible Time Off (FTO) + Holidays
Commuter Benefits (In-Office & US Only)
Monthly Wellness Stipend
Autonomous Work Environment
In Office Set-Up Reimbursement (In-Office Only)
Quarterly Team Gatherings
In Office Amenities (In-Office Only)
Want to learn more about what we are up to?
  • Meet the Replit Agent
  • Replit: Make an app for that
  • Replit Blog
  • Amjad TED Talk

Interviewing + Culture at Replit
  • Operating Principles
  • Reasons not to work at Replit

To achieve our mission of making programming more accessible around the world, we need our team to be representative of the world. We welcome your unique perspective and experiences in shaping this product. We encourage people from all kinds of backgrounds to apply, including and especially candidates from underrepresented and non-traditional backgrounds.

Apply