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Refund Analyst Jobs in California (NOW HIRING)

Under the direction of the A/R Billing Supervisor, the Refund Analyst is responsible for researching and resolving all outstanding credit balances consistent with the Mission and Philosophy of ...

Posted today

Job #219321 Chipton-Ross is seeking an AP Supplier Refund Analyst for a hybrid contract opportunity in Lakeland, FL. POSITION RESPONSIBILITIES Responsibilities may include, but are not limited to the ...

Billing Operations & Quality Analyst II

Irvine, CA · On-site

$51K - $68K/yr

Evaluate billing statements, invoices, premium and refund communications, payment notifications ... Analyze trends and provide recommendations to leadership. Develop and maintain billing quality ...

A/R & REFUND SPECIALIST

Long Beach, CA · On-site

$20.14 - $30.70/hr

The Accounts Receivable and Refund (A/R) Specialist is responsible for ensuring Accounts Receivable is properly recorded through the analysis and resolution of credit balances in the patient ...

Credit Analyst Location: San Jose, CA (Onsite) Description The Ideal candidate will have experience ... Posting wire, perform adjustments and/or process credit refund for assigned accounts * Perform ...

... refund and return abuse, spam, and trust & safety domains * Use advanced analytics and large-scale ... marketplace data to identify abuse patterns, quantify risk exposure, and develop actionable ...

... refund and return abuse, spam, and trust & safety domains * Use advanced analytics and large-scale ... marketplace data to identify abuse patterns, quantify risk exposure, and develop actionable ...

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Refund Analyst information

See California salary details

$30.6K

$72.3K

$128.3K

How much do refund analyst jobs pay per year?

As of Sep 4, 2026, the average yearly pay for refund analyst in California is $72,302.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,800.00 and $85,900.00 per year, depending on experience, location, and employer.

How does a refund analyst typically collaborate with other departments to resolve complex refund issues?

Refund Analysts often work closely with customer service, accounting, and sales teams to investigate and process complex refund requests. They coordinate with these departments to gather necessary documentation, verify transaction details, and ensure that all internal policies are followed. Clear communication and teamwork are essential for resolving discrepancies efficiently and maintaining customer satisfaction. This collaborative approach not only helps in accurate and timely refunds but also provides valuable insights for process improvement.

What are the key skills and qualifications needed to thrive as a refund analyst, and why are they important?

To thrive as a Refund Analyst, you need strong analytical abilities, attention to detail, and a background in finance, accounting, or business administration. Familiarity with ERP systems, spreadsheets, and financial software such as SAP or Oracle is typically required. Excellent problem-solving skills, effective communication, and customer service orientation are valuable soft skills in this role. These skills ensure accurate processing of refunds, reduce errors, and maintain strong client relationships, which are crucial for organizational reputation and financial integrity.

What is the difference between Refund Analyst vs Accounts Payable Specialist?

AspectRefund AnalystAccounts Payable Specialist
Primary RoleProcesses and manages customer refunds, investigates refund discrepanciesManages vendor invoices, processes payments, and maintains accounts payable records
Required SkillsFinancial analysis, attention to detail, customer serviceData entry, accounting software proficiency, organizational skills
Work EnvironmentFinance or customer service departments, often in retail or financial servicesAccounting or finance departments across various industries
CertificationsBasic accounting knowledge, sometimes relevant finance certificationsGenerally requires accounting or finance certifications

While both roles involve financial processes, a Refund Analyst focuses on processing refunds and resolving related issues, often in customer-facing environments. An Accounts Payable Specialist handles vendor payments and invoice management. Understanding these differences helps in choosing the right career path or job search focus.

How to become a refund analyst?

To become a refund analyst, candidates typically need a high school diploma or equivalent, with some roles preferring or requiring a bachelor's degree in finance, accounting, or a related field. Relevant skills include attention to detail, strong analytical abilities, and proficiency with spreadsheet and accounting software. Gaining experience in customer service or finance can also be beneficial for entry-level positions.

What does a refund analyst do?

A refund analyst reviews and processes refund requests, ensuring they comply with company policies and financial regulations. They analyze transaction data, identify discrepancies, and communicate with customers or internal teams to resolve issues efficiently. Strong attention to detail and proficiency with financial software are essential skills for this role.
Infographic showing various Refund Analyst job openings in California as of August 2026, with employment types broken down into 87% Full Time, 9% Part Time, and 4% Contract. Highlights an 81% Physical, 8% Hybrid, and 11% Remote job distribution, with an average salary of $72,302 per year, or $34.8 per hour.

$25 - $32.99/hr

Full-time

Posted 2 days ago

New


Dignity Health rating

7.9

Company rating: 7.9 out of 10

Based on 287 frontline employees who took The Breakroom Quiz

110th of 898 rated healthcare providers


Job description


Job Summary and Responsibilities

Under the direction of the A/R Billing Supervisor, the Refund Analyst is responsible for researching and resolving all outstanding credit balances consistent with the Mission and Philosophy of Dignity Health Medical Foundation.

  • Demonstrate a solid understanding of accounts receivable and your role as a Refunds Analyst: Payor Rules & Regulations, Understanding contract language, CCI Coding Issues, Read and interpret DOFR, Comprehend how transactions affect account, Coordination of Benefits rules, Offsets / Takebacks, Payment Posting
  • Ability to determine correct systems to locate pertinent info: IDX, MPV, Medical Records Systems, Insurance Payor Web Sites, Code Correct Web Site
  • Ability to manage multiple expectations, tasks and deadlines effectively
  • Timely review of electronic communication to stay informed of changes that affect your position
  • Proactively organize and manage case load to ensure refunds are completed timely to avoid offsets
  • Ability to independently research and resolve intermediate to complex issues with available resources and tools
Job Requirements

Required

  • High School Diploma or GED
  • 1 year experience in professional medical billing office
  • Demonstrated proficiency in MS office software applications with emphasis in Word and Excel
  • Knowledge of contract adjustments, deductibles, denial types and other messages on third party documentation, including EOB's
  • High level of math ability and 10 key experience
  • Working knowledge of computers and demonstrated proficiency in using Email systems and Internet
Where You'll Work

Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.


Pay Range
$25.00 - $32.99 /hour

What Dignity Health employees say

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About Dignity Health

Sourced by ZipRecruiter

We welcome the chance to help you feel your best. Excellent, affordable health care, delivered with compassion, is what we stand for. Since our founding in 1986, we've made it our goal to create environments that meet each patient's physical, mental, and spiritual needs. We also believe this healing philosophy promotes the wellbeing of our staff and the places they serve. Dignity Health is made up of more than 60,000 caregivers and staff who deliver excellent care to diverse communities in 21 states. Headquartered in San Francisco, Dignity Health is the fifth largest health system in the nation and the largest hospital provider in California. Through teamwork and innovation, faith and compassion, advocacy and action, we endeavor every day to keep you happy, healthy, and whole.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

San Francisco, CA, US

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