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Chargebacks Jobs in California (NOW HIRING)

Brio Water

Director of Analytics & RevOps

Glendale, CA · On-site

$145 - $165/hr

This role owns the operational backbone of the ecommerce business, including reporting, dashboards, purchase order workflows, deductions, chargebacks, shortages, co-op billing, retailer compliance ...

Ashtel Studios Inc

Accounts Receivable

Ontario, CA · On-site

$25 - $30/hr

Handling Chargebacks : Systematically undertake the reconciliation and resolution of customer chargebacks and disputes, demonstrating a keen ability to investigate discrepancies and implement ...

Ashtel Studios Inc

Accounts Receivable

Ontario, CA · On-site

$25 - $30/hr

Handling Chargebacks : Systematically undertake the reconciliation and resolution of customer chargebacks and disputes, demonstrating a keen ability to investigate discrepancies and implement ...

Ashtel Studios Inc

Accounts Receivable

Ontario, CA · On-site

$25 - $30/hr

Handling Chargebacks : Systematically undertake the reconciliation and resolution of customer chargebacks and disputes, demonstrating a keen ability to investigate discrepancies and implement ...

Futurhealth

Senior Product Manager, Payments

San Francisco, CA · On-site

$149K - $196K/yr

Own chargeback and dispute management: investigate root causes, coordinate responses, and implement preventative measures. * Resolve complex billing escalations from CX, working cross-functionally ...

Certified Employment Group

Be Seen First

Manufacturing Claims Specialist

Roseville, CA · On-site

$36 - $40/hr

Pursue financial recoveries related to freight damage, lost shipments, delivery failures, chargebacks, and warranty claims. * Partner with Operations, Manufacturing, Warehouse, Customer Experience ...

Robert Half

Accounting Analyst

El Segundo, CA · On-site

$24.70 - $26/hr

Handle customer payment dispute research and follow through on chargeback resolution to support accurate financial outcomes. * Develop and update product markup information, ensuring calculations ...

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Chargebacks information

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$17

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$40

How much do chargebacks jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for chargebacks in California is $28.66, according to ZipRecruiter salary data. Most workers in this role earn between $23.03 and $33.94 per hour, depending on experience, location, and employer.

What are chargebacks?

Chargebacks are transactions that are reversed by a bank or credit card issuer after a customer disputes a charge on their account. They are designed to protect consumers from unauthorized or fraudulent transactions, but can also occur due to issues like goods not being received or dissatisfaction with a purchase. The process involves the cardholder contacting their bank, which then investigates the claim and may refund the money while retrieving it from the merchant. Managing chargebacks is an important task for businesses, as excessive chargebacks can result in fees or even loss of the ability to process credit card payments.

What are common challenges faced by professionals working in chargebacks, and how can they be addressed?

Professionals in chargebacks often encounter challenges such as managing high volumes of disputes, staying updated on evolving payment regulations, and effectively communicating with both customers and merchants. Handling time-sensitive cases and ensuring accurate documentation are crucial, as errors can lead to financial loss or regulatory penalties. To address these challenges, it’s important to develop strong organizational skills, leverage automation tools, and participate in ongoing training on industry best practices and compliance requirements.

What are the key skills and qualifications needed to thrive as a chargebacks specialist, and why are they important?

To thrive as a Chargebacks Specialist, you need strong analytical skills, attention to detail, and a background in finance or banking, often supported by experience in payment processing or fraud prevention. Familiarity with chargeback management platforms, payment networks (like Visa/Mastercard), and dispute resolution systems is typically required. Exceptional communication, problem-solving abilities, and time management skills help you handle high-pressure situations and negotiate effectively with customers and financial institutions. These skills are vital to minimize financial losses, ensure compliance, and maintain positive relationships with clients and partners.

What is the difference between Chargebacks vs Fraud Analyst?

AspectChargebacksFraud Analyst
Required CredentialsKnowledge of payment processing, basic financial understandingFinancial analysis, fraud detection certifications
Work EnvironmentFinancial institutions, e-commerce companiesBanking, finance, e-commerce sectors
Employer & Industry UsageMerchants, payment processorsFinancial institutions, security teams

Chargebacks involve handling disputed transactions and refund processes, while Fraud Analysts focus on detecting and preventing fraudulent activities. Both roles require financial knowledge, but Chargebacks specialists primarily manage transaction disputes, whereas Fraud Analysts analyze patterns to prevent fraud. Understanding these differences helps in choosing the right career path or job focus within the financial and e-commerce industries.

What are the most commonly searched types of Chargebacks jobs in California?

The most popular types of Chargebacks jobs in California are:

What are popular job titles related to Chargebacks jobs in California?

For Chargebacks jobs in California, the most frequently searched job titles are:

What job categories do people searching Chargebacks jobs in California look for?

The top searched job categories for Chargebacks jobs in California are:

What cities in California are hiring for Chargebacks jobs?

Cities in California with the most Chargebacks job openings:

Chargebacks jobs near you
Infographic showing various Chargebacks job openings in California as of August 2026, with employment types broken down into 100% Contract. Highlights an 60% In-person, and 40% Hybrid job distribution, with an average salary of $59,620 per year, or $28.7 per hour.

Logistics Coordinator

Fremont, CA • On-site, Remote

ASUS Computer International
See more jobs at ASUS Computer Internationalexternal

$25 - $30/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Description
The Logistics Coordinator is responsible for supporting daily transportation and distribution operations to ensure timely, cost-effective, and compliant product movement. This role manages shipment execution, carrier coordination, and issue resolution while also assisting with retail chargebacks and freight claims. The position requires strong operational follow-through, attention to detail, and the ability to work cross-functionally with internal teams, carriers, and warehouses.
Essential Duties & Responsibilities:
  1. Transportation & Daily Operations

  • Coordinate daily outbound and inbound shipments across FTL, LTL, and parcel carriers
  • Communicate with carriers, warehouses, and internal teams to ensure on-time pickups and deliveries
  • Track shipments, proactively identify delays or issues, and take corrective action
  • Prepare and review shipping documents including BOLs, PODs, and invoices
  • Maintain accurate shipment data in systems, ERP, and retailer portals

2. Retail Chargeback Support
  • Monitor, analyze, and research retailer chargebacks related to routing compliance, late delivery, shortages, or documentation errors
  • Dispute invalid chargebacks by gathering supporting documentation (PODs, BOLs, carrier confirmations, retailer guidelines)
  • Work cross-functionally with warehouse, customer service, and transportation teams to prevent recurring chargebacks
  • Track chargeback trends and assist with root-cause analysis and process improvements

3. Freight Claims Support
  • File, track, and resolve freight claims related to loss, damage, or shortage
  • Coordinate with carriers, warehouses, and customers to collect claim documentation
  • Ensure claims are submitted within carrier and regulatory timelines
  • Manage claim status through resolution and recovery
  • Maintain organized records for audits and reporting

4. Carrier & Vendor Coordination
  • Communicate daily with carriers regarding scheduling, service issues, and shipment exceptions
  • Support carrier compliance with retailer routing guides and shipping requirements
  • Assist with carrier performance tracking and service issue documentation

Required Qualification:
Years of Education
  • Bachelor's Degree in Business or equivalent degree and 3 years of relevant business experience OR High School diploma/GED and 3 years of relevant business experience; in logistics, supply chain management, and/or project management

Work Experience
  • 2-4 years of hands-on experience in logistics, transportation, or supply chain operations
  • Demonstrated experience handling day-to-day shipment execution and coordination
  • Direct experience with retail chargebacks and freight claims (researching, disputing, filing, and tracking)
  • Experience working with carriers, warehouses, and retailer compliance or routing guides

Knowledge and Skills
  • Experience in delivery and evaluation of transportation carrier management
  • Proactive and have the ability to work well independently as well as in a team environment
  • Work well with cross functional teams
  • Strong ownership and organization skills
  • Proven skills with MS Excel and MS PowerPoint in order to successfully execute projects
  • Experience coordinating with 3PLs, brokers, or distribution centers
  • Ability to work confidently in a rapidly changing, fast-paced and results-oriented corporate environment where a high degree of flexibility is required
  • Experience working with major retailers (e.g., big box, grocery, or ecommerce)
  • Familiarity with carrier liability rules and freight claim processes
  • Excellent written and verbal communication skills in English

Preferred Qualifications:
  • Background in logistics and supply chain management
  • Ability to plan and prioritize work
  • Must be highly organized and able to manage multiple responsibilities
  • Software skills, including use of Microsoft Office and Oracle.
  • Verbal and written communication skills are necessary to explain complex and/or confidential information.

Working Conditions:
  • Office environment
  • Requires sitting, operating a computer keyboard, telephone and other office equipment for extended periods of time

$25-$30/hourly is the estimated pay range for this role working in Fremont, California office. The final amount will be determined based on qualifications & experience of the candidate relative to the role. Our comprehensive employee benefits include bonuses, medical, dental, vision, life insurance, AD&D insurance, Paid Time Off, EAP, & 401(k).
ASUS is an equal employment opportunity employer. The Company makes employment decisions without regard to race, color, religion, sex, gender, pregnancy/ breastfeeding, medical conditions related to pregnancy or childbirth, sexual orientation, age, national origin or ancestry, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, as well as any other characteristic protected by law, regulation or local ordinance, and strives to comply with all applicable laws on the subject. These employment decisions extend to hiring, placement, promotion, transfer, demotion, layoff, termination, recruitment, pay and other forms of compensation, training and other terms and conditions of employment.

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